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<title>Verizon Online DSL forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/ilec,vz</link>
<description>Verizon Online DSL forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sat, 04 Jul 2009 02:13:24 EDT</pubDate>
<lastBuildDate>Sat, 04 Jul 2009 02:13:24 EDT</lastBuildDate>

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<item>
<title>[connectivity] 5 minutes up time before loosing connection</title>
<link>http://www.dslreports.com/forum/remark,22651934</link>
<description><![CDATA[For a year and a half I've had a problem-free Verizon 3meg dsl connection, no slowdowns ever, consistant 2885/697 performance, no hassles until this week. Now I have to cycle my modem off for 5 minutes to regain dsl connection only to lose that connection within 5 minutes.
I have a Westell 6100 bridged to a Linksys WRT54G wireless router. The power, ethernet and dsl lights will work on the modem but the green internet light never comes on, when the modem is cycled the internet light glows very dim red  until the dsl light stops blinking, then the internet light stays off. I've checked all my house wiring and it works with no static on my phone, I have a dedicated Cat5 line I installed to the NID only for the dsl modem. No splitter/filter on that line. Moved the router and modem to other line jacks in the house and the same problem exists. The modem feels quite warm to the touch. If I could stay on line longer, I could do a new diagnostic but when it was working fine the stats were:
Dsl speed   3355/863
Margin         31.0/13.0
Line att       16.0/8.0
Trans Power 17.2/12.1

Offhand I assume the modem is going bad but I wanted to check with the professionals  here on the forum.

If it wasnt for my neighbor having an unsecured wireless network, I would not be writing this but instead be trying to deal with Verizon support.
Oh, I almost forgot, the dsl light stays green even though the connection to the internet is lost.
Thanks in advance.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22651934</guid>
<pubDate>2009-07-03 21:41:20</pubDate>
</item>

<item>
<title>[speed/latency] Westell 7500 Very Slow During Download-</title>
<link>http://www.dslreports.com/forum/remark,22647950</link>
<description><![CDATA[Hi. Having serious download issues with my Westell 7500. Had it 2 weeks, already replaced it. every morning-works great, by 1-3pm speed slows considerably, basically unusable by dinner time.  spent hours on with tech support. VZN even chkd my physical line and undid some loops(?) to the central station. nothing has helped. even the modem swapped failed to solve.
here are stats from modem/speedtest.  
Transceiver Statistics
 Transceiver Revision 
 A2pB020b3.d20h
 
Vendor ID Code 
 4D54
 
Line Mode 
 ADSL_G.dmt
 
Data Path
 INTERLEAVED
 
Transceiver Information
 Down Stream Path
 Up Stream Path
 
DSL Speed (Kbits/Sec)
 3264
 864
 
Margin (dB)
 6.2
 11.0
 
Line Attenuation (dB)
 32.0
 23.0
 
Transmit Power (dBm)
 19.7
 11.9
 
speedtest.net shows 
28kbps download/710kbps upload.
which is the opposite of what I need...

per the 192.168.1.1 view:
Speed(Down/Up)
 3264 Kbps / 864 Kbps
 
 bit of disconnect. neither my laptop nor 2 other computers are showing good speeds. so can't just be mine (tested all on wired and wireless, same results).
thanks.
 ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22647950</guid>
<pubDate>2009-07-02 23:28:16</pubDate>
</item>

<item>
<title>[modem/router] Verizon DSL 3MB MODEM/ROUTER</title>
<link>http://www.dslreports.com/forum/remark,22617032</link>
<description><![CDATA[Signed up 6-15-09 ,,,,Verizon tells me DSL is available in my area now ?? Install date 7-07-09 . To get a modem/router , not sent yet. What type of modem do you guys think they will send and will they wait just before the install date to ship it. I have wireless DSL now w/different provider. Any hint on what I should watch out for with Verizon DSL 3.0 MB.....many questions. Customer support is ify at best...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22617032</guid>
<pubDate>2009-06-26 17:06:21</pubDate>
</item>

<item>
<title>speed/latency - NYC Verizon BB Extremely Slow These Days?</title>
<link>http://www.dslreports.com/forum/remark,22648641</link>
<description><![CDATA[For about 2 weeks now, my broadband service (the $30 one) from Verizon has been extremely slow. I haven't called them yet, but I want to know if anyone else is experiencing this?

I live really close to the Verizon building, my service should be almost 100% fine, my router is quite new with the antenna removed (Westell 327W), my cables are fine, what the hell is going on?

All my network settings on my PC are fine, I know this is a Verizon problem.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22648641</guid>
<pubDate>2009-07-03 07:30:24</pubDate>
</item>

<item>
<title>[connectivity] Low margin and high ping issues. help please!</title>
<link>http://www.dslreports.com/forum/remark,22641796</link>
<description><![CDATA[EDIT: Included all of my replies into this thread. Unless stated otherwise all stats that I show in this thread are from a new A90 (7500) Westell

-----------

I'm somewhat unsure if low margin and high ping have anything in common but I'm more concerned with the margin since I somewhat have/had constant disconnects.

Transceiver Statistics
Transceiver Revision &#9;A2pB020b3.d19d
Vendor ID Code &#9;4D54
Line Mode &#9;ADSL_2plus
Data Path&#9;FAST

Transceiver Information&#9;Down Stream Path&#9;Up Stream Path
DSL Speed (Kbits/Sec)&#9;1790&#9;447
Margin (dB)&#9;5.8&#9;19.1
Line Attenuation (dB)&#9;62.5&#9;35.5
Transmit Power (dBm)&#9;8.7&#9;12.4

Now, when I was on the 3mb plan (which I was on about a year ago btw, no problems at all) I was constantly getting DC'd. I starting doing some digging and margin being under 6 is a sign of disconnecting/long distance to dslam/poor connection quality?

This is a dry loop line (literally, line coming from the pole into the house and ONLY the dsl rj-11 is even connected to the pair) and just recently I switched to the 1.5mb plan due to the constant disconnects and trying to see if the margin increases. Now first and foremost is margin directly affected by line length? or COULD it be connection issues? The only reason I ask is because when I originally signed up for DSL (a year ago) I signed up for 7mb plan which apparently is available in my area but it never synced at 7, it pretty much maxed out at 3.5. Back then when it did sync at the 3 I never had disconnect issues. I did call and have someone come out and see if they thought it was the line because the line coming to my house doesn't even have a NID, it's a very old (I would say 80's?) single pair 1/4 inch thick line. The copper isn't even copper color anymore and the actual line (because hoping it was a poor connection inside) I did do a proper (not ghetto) splice which still didn't really raise the margin.

Sorry for that lengthy paragraph but there's more. The thing that somewhat bothers me, sometimes (at the same speed, which is 3335 or 1774 (on the 3mb/1.5mb respecitvely) plan) when it syncs it will be at 10+ margin. Then it seems as though it slowly starts creeping down.

Also, if I am connected to a (forgive the non-telco term) sub-CO (small shack that I'm assuming "boosts" signal) that causes issues if I remember correctly? I can't remember how far from the CO I am but I simply don't accept the fact that it's purely a distance issue.

I'm trying to get someone to come out and simply replace the old line with an actual new line (multiple pairs) and even possibly put a NID on the house but actually getting through to someone from Verizon that you want someone to come to your house is apparently very very difficult. If that is all done and I still have major issues then I will admit defeat but I'm just praying that is purely a connection issue (at the pole) or the old line that is causing the problem.

Sorry for the massively confusing post, but I'm pulling my hair out and simply need to seek answers.

PS: When I use a 6100 modem my Data Mode is interleave, but when I hooked up this new A90 it shows fastpath for some reason, so no it's not fastpath that is causing an issue (if that's even possible)

UPDATE1: 

DSL Speed (Kbits/Sec) 1790 447
Margin (dB) 4.4 19.1
Line Attenuation (dB) 62.5 35.5
Transmit Power (dBm) 8.7 12.4

How can the margin get that low without losing sync? When I used the 6100 as soon as it hit 6 it would lose sync.

Oddly enough, since starting this thread it hasn't lost sync yet.

UPDATE2:

cold-boot A90 (7500) - guarantee the margin will get down to 6-7 in about 30 minutes max

DSL Speed (Kbits/Sec) 1790 447
Margin (dB) 9.7 19.3
Line Attenuation (dB) 62.0 35.8
Transmit Power (dBm) 8.6 12.4

UPDATE3:

Set of numbers from a cold-booted 6100:

Transceiver Revision: 4.2.0.11
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved

DSL Speed (Kbits/Sec) 1787 447
Margin (dB) 10.0 21.0
Line Attenuation (dB) 55.5 36.5
Transmit Power (dBm) 19.9 12.1

UPDATE4:

Ok, literally 5 seconds after I did Update3 (with the margin on the 6100 being 10.0, (again 5 seconds later) I refreshed and it's at 14.0 and somewhat holding steady. Nowhere near the 17-18 on the very first day (yesterday) I switched to the 1500 plan.

Update5: (10-15 minutes since update4)

DSL Speed (Kbits/Sec)  &#9;1787  &#9;447
Margin (dB) &#9;11.5 &#9;21.0
Line Attenuation (dB) &#9;55.5 &#9;36.5
Transmit Power (dBm) &#9;19.8 &#9;12.1

I suppose that's enough for tonight, thanks for the responses. 

Any possible causes to the issue outside of it simply being line-length?

I do also remember (hopefully I'm remembering right), that when I did have a call (again a year ago) about not syncing at the 7mb speed the tech supposely hooked up his meter and I THINK he said I was roughly 16-18k feet from the (either CO or dslam, i wanna say dslam) at which point I said "The CO is that close? It's down in Pittston." He replied with "No, you connect to the (as I call it) "shed" right down the road. So take all of that with a grain of salt, just something I vaugely remember.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22641796</guid>
<pubDate>2009-07-01 19:57:51</pubDate>
</item>

<item>
<title>[speed/latency] Very slow upload speed</title>
<link>http://www.dslreports.com/forum/remark,22611237</link>
<description><![CDATA[I have Verizon DSL 3 mbps/768 kbps service. Recently, after noticing a significant decrease in performance, I ran some speed tests and found that I was only getting 300-400 kbps down (sometimes dipping to nearly 100 kbps) and 130 kbps up.  Historically, I was getting about 1.5 mbps down. I'm not sure about the typical upload speed, but I'm sure it was better than 130kbps.

After some troubleshooting, I tried replacing my old Westell Windspeed 2100 with a Westell 6100, and my download speed returned to the normal 1.5 mbps, but my upload is still 130 kbps. It has been very consistent throughout testing with both modems, always testing between 128 and 134 kbps up, regardless of whether I was getting 100 kbps or 1.5 mbps down.

I have tried two different Netgear routers (a WGT624 v3 and a WGT624 v2) with no change, so I think I can rule out both the modem and the router.  It is also consistent between my PC  and my laptop (wireless).

I'm wondering if Verizon might have my service incorrectly limited to 128 up.  Anyone have any thoughts?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22611237</guid>
<pubDate>2009-06-25 18:57:16</pubDate>
</item>

<item>
<title>Will these stats support 7.1</title>
<link>http://www.dslreports.com/forum/remark,22646474</link>
<description><![CDATA[Hi,

I am currently provisioned for 5 MB service even though I pay for 7.1.  Will my stats support 7.1?  Thanks

ADSL Link  &#9;             Downstream  &#9;Upstream
Connection Speed &#9;5888 kbps &#9;864 kbps
Line Attenuation &#9;        32.0 db      20.0 db
Noise Margin &#9;        23.8 db     13.0 db]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22646474</guid>
<pubDate>2009-07-02 17:46:48</pubDate>
</item>

<item>
<title>[modem/router] MTU issues with Actiontec GT704WG</title>
<link>http://www.dslreports.com/forum/remark,22644880</link>
<description><![CDATA[Hi,
I recently purchased an HP HDX laptop, and ever since i brought it home, it has had difficulty getting out to the internet wirelessly on my home network only. I frequently take it over to friend's houses, and it works perfectly there. It also works perfectly when i connect it via ethernet cable to the modem/router. The only way i am able to get a consistent wireless internet connection is to set the MTU all the way down to 222 bytes, which is absurd. Due to this, my upload speeds are extremely limited. I've tried troubleshooting my router, updating firmware etc..
Another puzzling development is that my brother also has an hp laptop (both of us are running Vista home premium 64-bit) and his internet works perfectly fine. I can only assume that this is an issue of compatibility between my wireless card and the modem/router.
Any help would be greatly appreciated!!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22644880</guid>
<pubDate>2009-07-02 12:34:01</pubDate>
</item>

<item>
<title>tweaking settings</title>
<link>http://www.dslreports.com/forum/remark,22646069</link>
<description><![CDATA[hey guys i'm using the tweak test..and in the final step i got stuck.
since i have verizon dsl,westell versalink 327w..xp-pro-sp3
---what kind of connection do i have ?
1.-normal
2.-winxppppoe
3.-routerpppoe
4.-raspppoe
5.-pppoA

and in Download Speed kbit/s i put 3000 or is 3.0?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22646069</guid>
<pubDate>2009-07-02 16:29:10</pubDate>
</item>

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