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<title>Inside Insight forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/insight</link>
<description>Inside Insight forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Wed, 19 Jun 2013 23:59:05 EDT</pubDate>
<lastBuildDate>Wed, 19 Jun 2013 23:59:05 EDT</lastBuildDate>

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<item>
<title>[E-Mail] Switched to TWC Email - iPhone/iPad: Louisville, K</title>
<link>http://www.dslreports.com/forum/remark,28392721</link>
<description><![CDATA[So I created a new twc email account today.  Ive setup thunderbird on my pc without any issues.  I can send and receive without issue.

I setup my iPhone, I can send and receive via cellular signal but if I connect to my wifi, I can receive but not send.  Please keep in mind this is the same wifi I can send using thunderbird on my pc. 

Has anyone run into this?  And trust me, the twc website instructions for setting up an iPhone are not correct, at least for my wifi.

What outgoing settings are you using on your iPhone/iPad?
--
Here I Come to Save the Day!!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28392721</guid>
<pubDate>2013-06-18 20:35:56</pubDate>
</item>

<item>
<title>[E-Mail] Setting up Email Client with TWC - Louisville, KY</title>
<link>http://www.dslreports.com/forum/remark,28379548</link>
<description><![CDATA[I have set up my email and the webmail setup works fine.  I wanted to see if anyone has been able to set up an email client.

They gave me"
pop-server.twc.com
smtp-server.twc.com

Both of these give me a
Cannot connect to mail server" error

Help anyone?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28379548</guid>
<pubDate>2013-06-13 23:11:05</pubDate>
</item>

<item>
<title>[E-Mail] Creating TWC mail account - Louisville, KY</title>
<link>http://www.dslreports.com/forum/remark,28393745</link>
<description><![CDATA[I've yet to receive anything from TWC about a new email account. Anyone else in this situation?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28393745</guid>
<pubDate>2013-06-19 08:21:11</pubDate>
</item>

<item>
<title>[Connectivity] Insight CMH Outage 1am 06/17/13.</title>
<link>http://www.dslreports.com/forum/remark,28386847</link>
<description><![CDATA[Anyone else in Columbus loose service?

My connection went down around 1am on 06/17/13....

I was remote so I could not troubleshoot.. Got home about 4am found the modem was synced but my router could not connect... (still had the 75.187.xx.xx) IP I have had since I had Insight installed.

Anyways -- rebooted my router ... pulled a 65.x IP now.

I did a "traceroute" from network-tools.com to my new IP I noticed something different ....

The new 65.x ip:

TraceRoute from Network-Tools.com to 65.xx.xx.xx [cpe-65-xx-xx-xx.insight.res.rr.com]
Hop&#9;(ms)&#9;(ms)&#9;(ms)&#9;&#9;     IP Address&#9;Host name
1 &#9;  6 &#9;  5 &#9;  5 &#9;     24.153.208.145&#9; rrcs-24-153-208-145.sw.biz.rr.com  
2 &#9;  6 &#9;  7 &#9;  7 &#9;     71.40.237.84&#9; xe-1-0-0-0.reserved.tx.twcbiz.com  
3 &#9;  10 &#9;  7 &#9;  7 &#9;     24.175.49.7&#9; agg10.dllatx10-cr02.texas.rr.com  
4 &#9;  10 &#9;  7 &#9;  7 &#9;     24.175.49.8&#9; agg21.hstntxl3-cr01.texas.rr.com  
5 &#9;  8 &#9;  7 &#9;  7 &#9;     66.109.6.108&#9; ae-2-0.cr0.hou30.tbone.rr.com  
6 &#9;  29 &#9;  31 &#9;  31 &#9;     66.109.6.39&#9; ae-0-0.cr0.dfw10.tbone.rr.com  
7 &#9;  26 &#9;  31 &#9;  31 &#9;     66.109.9.40&#9;  -  
8 &#9;  39 &#9;  39 &#9;  39 &#9;     66.109.6.69&#9; ae15.tr00.clmkohpe.mwrtn.rr.com  
9 &#9;  36 &#9;  36 &#9;  36 &#9;     65.29.1.51&#9; be1.clmboh55-cer01.div.midohio.rr.com  
10 &#9;  56 &#9;  49 &#9;  38 &#9;     69.23.24.90&#9; cpe-69-23-24-90.new.res.rr.com  
11 &#9;  Timed out &#9;  Timed out &#9;  Timed out &#9;     

Hops 9 and 10 stand out... "midohio.rr.com" 

I did a tracert to the old 75.x IP I had prior to my connection dying...

TraceRoute from Network-Tools.com to 75.xx.xx.xx [cpe-75-xx-xx-xx.insight.res.rr.com]
Hop&#9;(ms)&#9;(ms)&#9;(ms)&#9;&#9;     IP Address&#9;Host name
1 &#9;  6 &#9;  5 &#9;  5 &#9;     24.153.208.145&#9; rrcs-24-153-208-145.sw.biz.rr.com  
2 &#9;  13 &#9;  7 &#9;  7 &#9;     71.40.237.84&#9; xe-1-0-0-0.reserved.tx.twcbiz.com  
3 &#9;  10 &#9;  7 &#9;  7 &#9;     24.175.49.7&#9; agg10.dllatx10-cr02.texas.rr.com  
4 &#9;  9 &#9;  7 &#9;  7 &#9;     24.175.49.8&#9; agg21.hstntxl3-cr01.texas.rr.com  
5 &#9;  6 &#9;  7 &#9;  7 &#9;     66.109.6.108&#9; ae-2-0.cr0.hou30.tbone.rr.com  
6 &#9;  32 &#9;  31 &#9;  31 &#9;     66.109.6.39&#9; ae-0-0.cr0.dfw10.tbone.rr.com  
7 &#9;  27 &#9;  31 &#9;  31 &#9;     66.109.6.23&#9; ae-2-0.cr0.chi30.tbone.rr.com  
8 &#9;  39 &#9;  39 &#9;  39 &#9;     66.109.6.69&#9; ae15.tr00.clmkohpe.mwrtn.rr.com  
9 &#9;  36 &#9;  36 &#9;  36 &#9;     65.189.143.33&#9; tge10-2.instoh1-rtr01.insight.rr.com  
10 &#9;  46 &#9;  46 &#9;  61 &#9;     65.24.192.70&#9; gig17-0.instoh1-c4a17.insight.rr.com
11 &#9;  Timed out &#9;  Timed out &#9;  Timed out &#9;     

On the old IP the traceroutes always "mentioned" Insight.rr.com on the last few hops before it timed out but on my new (working) IP it refers to "midohio.rr.com" now...

I am guessing my connection dying is part of the "move" from Insight RR to Time Warner Internet Services (which is to happen in Columbus July 1st).

sadly speed is still 20 down / 1mb up.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28386847</guid>
<pubDate>2013-06-17 04:16:01</pubDate>
</item>

<item>
<title>[CATV] tv guide still says Insight</title>
<link>http://www.dslreports.com/forum/remark,28382441</link>
<description><![CDATA[My DVR box still says Insight on the guide. My two other SD boxes have switched to Time Warner Cable. Does anyone else still have Insight on the DVR guide?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28382441</guid>
<pubDate>2013-06-14 23:06:47</pubDate>
</item>

<item>
<title>[E-Mail] Was the TWC Louisvilles Transition postponed June17</title>
<link>http://www.dslreports.com/forum/remark,28365669</link>
<description><![CDATA[I was never prompted today like I expected to setup email.  Was anyone in Louisville prompted?  I received the mailer that said June 10th was the day but the website looks like its now June 17th per the website.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28365669</guid>
<pubDate>2013-06-10 05:10:18</pubDate>
</item>

<item>
<title>[VoD] What Happened To Starz HD-On-Demand?</title>
<link>http://www.dslreports.com/forum/remark,28355225</link>
<description><![CDATA[I was looking at Starz On-Demand and noticed that all of the HD titles ate gone?  What happened?  Are they gone for good?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28355225</guid>
<pubDate>2013-06-06 11:27:00</pubDate>
</item>

<item>
<title>[Other] Pricing When We Go Over To TWC? Columbus Ohio</title>
<link>http://www.dslreports.com/forum/remark,28360081</link>
<description><![CDATA[I was looking at TWC's pricing last night and was quite frightened.  The price for what Insight charges me $140, would cost $240 with TWC!  Are we going to be grandfathered in, or will are packages be adjusted to TWC pricing?  If the latter is the case, I'm gone.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28360081</guid>
<pubDate>2013-06-07 19:27:24</pubDate>
</item>

<item>
<title>[Connectivity] Dropping connection - Sellersburg, IN updated</title>
<link>http://www.dslreports.com/forum/remark,28376121</link>
<description><![CDATA[Anyone else s connection repeatedly dropping tonight?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28376121</guid>
<pubDate>2013-06-12 22:15:24</pubDate>
</item>

<item>
<title>[Other] Transition Guide - Evansville, IN</title>
<link>http://www.dslreports.com/forum/remark,28191246</link>
<description><![CDATA[http://www.twcwelcome.com/downloads/twb3024_insight_brochure_reader_spread_evansville_v01.pdf]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28191246</guid>
<pubDate>2013-04-11 15:52:11</pubDate>
</item>

<item>
<title>[Connectivity] Another Outage</title>
<link>http://www.dslreports.com/forum/remark,28369166</link>
<description><![CDATA[Happened again 12:23am they took down CATV,Internet, Phone. Get the same answer yes we know who/where will be out but no we can't communicate beforehand (unless its city wide like in May).

Have had more TWC caused/inflicted outages' then the whole time we've had Insight. Will be calling AT&T in the morning to at least switch the phone to them.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28369166</guid>
<pubDate>2013-06-11 00:51:21</pubDate>
</item>

<item>
<title>SIgned up for TWC ID...got it.  But no email accounts, HOW?</title>
<link>http://www.dslreports.com/forum/remark,28373478</link>
<description><![CDATA[I signed up fro my TWC ID, and its working and I can login and look at my account etc.. but there are no email accounts listed. It says:
"FAILURE No emails found for this account."

How do I get an email account?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28373478</guid>
<pubDate>2013-06-12 09:45:59</pubDate>
</item>

<item>
<title>[Connectivity] Insight to TWC speeds now- Kentucky</title>
<link>http://www.dslreports.com/forum/remark,28368015</link>
<description><![CDATA[Mine (SE Louisville) went from 20/1.5 to 30/5.  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28368015</guid>
<pubDate>2013-06-10 18:22:58</pubDate>
</item>

<item>
<title>[Connectivity] Insight to TWC 30/5 now-Jeffersonville, IN</title>
<link>http://www.dslreports.com/forum/remark,28365063</link>
<description><![CDATA[my 30 meg reset, and my uplink is now set to 5m instead of 3m.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28365063</guid>
<pubDate>2013-06-09 21:02:41</pubDate>
</item>

<item>
<title>[Other] TWC MyServices Change</title>
<link>http://www.dslreports.com/forum/remark,28245456</link>
<description><![CDATA[Service went down about 5am eastern this morning and came back on around 6am and was able to do the change. Its simple and got some really nice stuff. Whats going to be really nice is it cuts calls down ALOT. 

To make it simple for anyone who's in the insight area changing over. 

1. Log into https://myservices.timewarnercable.com/
2. they will ask for a email address (I used my gmail)
3. You will have 72 hours after you click continue to check your email for the link to the next set of instructions
4. They will ask for things for proof of yourself (email, bank account, zip etc
5. Then you will come to where you do your user account name and password
6. Once in there's ALOT of great stuff. it makes insight look like pony delivery in the 1800s. Everything is there and soo easy to use. Its almost overwhelming. I downloaded the twc apps on my phone and everything works.  
--
Intel I7-930 2.80GHz, X58A-UD3R Mobo, G.Skill 6GB Triple Channel Ram, EVGA 560 Video, Samsung 830 256GB SSD, 2 VelociRaptors 150GB Each, Windows 7 Home Premium x64,]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28245456</guid>
<pubDate>2013-04-29 07:28:13</pubDate>
</item>

<item>
<title>[Connectivity] Lex..just set up my email account</title>
<link>http://www.dslreports.com/forum/remark,28364737</link>
<description><![CDATA[I had to reset my modem due to the fact the internet was down.  Got a new IP address and the email registration worked.  Have not received my confirmation, but I can get into my new email on the TWC web page.  Little down time so far.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28364737</guid>
<pubDate>2013-06-09 18:35:14</pubDate>
</item>

<item>
<title>[Connectivity] Lou. TWC Phone # in case of Internet change over</title>
<link>http://www.dslreports.com/forum/remark,28364181</link>
<description><![CDATA[Looks like tomorrow is the day for Louisville. Should be easy, but the thought of no Internet gives me the Hebe-jebies.

In the event that the online modem TOS registration does not go smoothly, does anyone know what number I should call? Or will the phone number be on the modem redirect registration page?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28364181</guid>
<pubDate>2013-06-09 13:54:34</pubDate>
</item>

<item>
<title>Twitch.TV streaming issues (Since Oct &#x27;12) - Melbourne, KY</title>
<link>http://www.dslreports.com/forum/remark,28359885</link>
<description><![CDATA[Does anyone else in the northern KY have any issues with Twitch.TV? I used to be able to stream 1080p streams without a hitch (50/5 service which I get 100% speed most days) however I am unable to watch anything above 480p (and that's iffy everyday having to resort to 360p) unless the moon is aligned with every planet [Pluto is still a planet imo!] in our solar system.

I keep hearing about possible throttling however youtube seems to run just fine 95% of the time and it's only Twitch that just cannot keep up with the CDN I'm forced onto. No amount of DNS changes help either be it Google, OpenDNS, etc. I've also did the tweaks that are floating around for TWC customers just in case; no dice.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28359885</guid>
<pubDate>2013-06-07 18:12:38</pubDate>
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