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<title>Mediacom forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/mediacom</link>
<description>Mediacom forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sun, 27 Jul 2008 03:37:33 EDT</pubDate>
<lastBuildDate>Sun, 27 Jul 2008 03:37:33 EDT</lastBuildDate>

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<item>
<title>Powerboost?</title>
<link>http://www.dslreports.com/forum/remark,20853245</link>
<description><![CDATA[Is Mediacom testing powerboost?  I'm on the VIP package but receiving a lot higher on my download, but upload is the same...

Speedtests...





]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20853245</guid>
<pubDate>2008-07-26 16:49:33</pubDate>
</item>

<item>
<title>[MO] Faster Speeds In Mount Vernon</title>
<link>http://www.dslreports.com/forum/remark,20837432</link>
<description><![CDATA[  
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<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20837432</guid>
<pubDate>2008-07-23 15:59:13</pubDate>
</item>

<item>
<title>[IA] Constant outages, how to access DCM 425?</title>
<link>http://www.dslreports.com/forum/remark,20852738</link>
<description><![CDATA[I'm getting the usual problem I've seen mentioned elsewhere here, that is disconnects for 1-2 seconds every minute or two, which causes websites to timeout, and messengers to disconnect.

I've seen others post a log from their RCA DCM425 cable modem stating things like signal strength and such, how do I access this? I assume there's some kind of setup page for the modem, but how do I access it? I recall during the self-install I had to go to some kind of IP (I think it had the word "garden" in it, ha) to register the modem and my account with mediacom.

So, how do I access the modem setup, and is there anything I can do about these constant disconnects?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20852738</guid>
<pubDate>2008-07-26 14:35:05</pubDate>
</item>

<item>
<title>Phone Service Dropping</title>
<link>http://www.dslreports.com/forum/remark,20834411</link>
<description><![CDATA[Does anyone have a clue why a call would randomly disconnect during a phone call, ours has been doing that for the past couple of days, sometimes 10 seconds into a call and then sometimes an hour into a call?  

Signal Levels...
Downstream 
  Freq/Power: 111.000 MHz  7 dBmV    
  Signal to Noise Ratio:   35 dB   
  Modulation: QAM256   

Upstream 
  Freq/Power: 30.992 MHz  46 dBmV   
  Channel Type: DOCSIS 1.x (TDMA)   

  Symbol Rate: 2560 kSym/sec   

  Modulation: QPSK 

Any ideas?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20834411</guid>
<pubDate>2008-07-23 00:02:11</pubDate>
</item>

<item>
<title>[Cable TV] Rate Increase Notice</title>
<link>http://www.dslreports.com/forum/remark,20776782</link>
<description><![CDATA[Starting 8/8 Family cable goes up $3/month.
Also on 8/8 Digital star paks and DVR service increase $1.00 each.
DVR service for any additional convertor will increase by $5.00

Don't know if this is system wide, or just Iowa City.
Gotta pay for that BTN  :o]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20776782</guid>
<pubDate>2008-07-11 17:10:54</pubDate>
</item>

<item>
<title>[Phone] Tech left old modem</title>
<link>http://www.dslreports.com/forum/remark,20846565</link>
<description><![CDATA[After phone service was installed and tech had left I found he did not take the old modem, waited a day to see if he would call back for it, he didn't.
I can drop it of at the local office but my question is will this get the tech in any hot water, or are these old RCA modems just junk and are to be thrown out anyway and he just left it for me to toss?
Any comments from the installers on this forum?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20846565</guid>
<pubDate>2008-07-25 09:05:27</pubDate>
</item>

<item>
<title>[IA] charge for service call</title>
<link>http://www.dslreports.com/forum/remark,20844847</link>
<description><![CDATA[Has anyone ever been charged a fee for a service call?  We had a tech out yesterday to look at our internet since its been dropping anywhere from 5-10 times a day.  He said the box looked like it was hit by lighting.  So he was going to come back today to fix it and replace the cable from the pole to the house.  Noone showed up so I called and was told that the tech was here and said everything looked fine.  Well they said that since I couldn't verify that he was here they would not charge us for the service call.  I'm confused since we've never been charged for service calls before.  Is it normal to charge for them?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20844847</guid>
<pubDate>2008-07-24 20:56:28</pubDate>
</item>

<item>
<title>[IA] Internet speed and phone problems</title>
<link>http://www.dslreports.com/forum/remark,20841111</link>
<description><![CDATA[The problem: internet speeds drop drasitically and phone serivce quality goes in the toilet or cuts out completely. This has been a happening sporadically for the past few weeks. Service goes bad for a hour or so then everything is back to working fine for awhile. Anyway, I woke this AM to find the phones not working. I went to the computer and did a speed test and got 312kps down and 421 up. 

Setup: HP laptop, Vista, Moto-rola5220, linksys wireless router. 

I power-cycled everything and got about the same speeds.

I called mediaCom and finally got tech support. They had me do a few things so they could run some tests. The tech then told me that I needed to call my computer manufacturer because he thought I had a bad network card or the network card driver was out of date. I debated with him a bit but he seemed quite confident in the diagnosis. 

A question for the more tech savy of you on here: 

One, if my network card or its driver is bad then why does it work most of the time?  In fact it is working right now. My speeds and phone are great.  

Two, when the speeds tank the speeds are bad with both wireless and wired connection. Wouldn't my wireless speeds be ok if it was just a network card problem?

Thanks for the help.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20841111</guid>
<pubDate>2008-07-24 09:55:18</pubDate>
</item>

<item>
<title>The Squrirrels Got Me - Would Have Never Guessed</title>
<link>http://www.dslreports.com/forum/remark,20788441</link>
<description><![CDATA[Last Friday I found out my problem of the steady rise in my upstream power level. Over the past year it had climbed high enough that I had to pull a dedicated line from the garage to the modem off the first splitter. B4, the modem had 2ea 2way splitters from the drop. Eliminating one of the splitters got my power levels back into the normal range last year. Now it turns out that the upstream power level is up to the max on the Motorola sb5100. Highest it will show is 55 when connected. It has now surpassed that level, as it won&#146;t connect any more. The only way it will connect is connected directly to the drop (no splitters & no tv's) and reads 50 on the upstream.
&#9;The tech stopped out Friday, and after 5-10 min, he found the problem: &#147;Squirrels&#148; They had chewed through the overhead main truck feed, that half inch dia aluminum tubing looking stuff (upper one in photo). He told me pregnant female squirrels take a liking to that oxidizing alum cable&#133;&#133;.and had chewed several holes through it. I can&#146;t quite see the holes on the top, but can see several shinny spots where they have been trying. The attached photo isn&#146;t the greatest, (hard to get the auto focus to lock on the cable and not the back ground, but you can see what they been doing.
&#9;Now I have to A: hope it doesn&#146;t rain, and B: hope the sub contractor gets here soon, was told 1-2 weeks. There&#146;s a little over 100 yards of cable to replace back up to the 1 amp B4 the node.  I really haven&#146;t seen too much of problem with the HDTV-DVR except for some 1 sec &#147;glitches&#148; here & there.
&#9;Also the one inch (larger looking) trunk feeder, feeds a subdivision that was developed about 10 years ago.
EDIT spelling]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20788441</guid>
<pubDate>2008-07-14 10:29:03</pubDate>
</item>

<item>
<title>[IL] Moline IL Status - Storm Repairs</title>
<link>http://www.dslreports.com/forum/remark,20840953</link>
<description><![CDATA[I tried calling the phone tech support number, but couldn't get ANY info out of them... "Call back in a week if you still don't have service."

Can any of you Mediacom techs that lurk here give me any feedback on when the 2800 block of 15th Street in Moline will see repairs? Will there be pro-rated monthly charges for days without service?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,20840953</guid>
<pubDate>2008-07-24 09:22:01</pubDate>
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