baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI | Karl...
How can you say that "people love the triple play from Uverse" when its not even on that list!?!?
More anti-cable/copper junk, pro fiber. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
 ·VOIPo
 ·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| Karl didn't, the article stated it. That picture doesn't necessarily come from the study as you have to pay to get the results.
"Verizon FiOS and AT&T U-verse, whose networks are fiber-optic based, were the most consistently satisfying providers for their Internet, television, and telephone services," reported Consumers Union, who publishes the magazine. "In areas where telco-delivered service is not available, a highly-rated cable company is the next-best choice for many households," says Consumer Reports.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
4 edits |  reply to baineschile
said by baineschile  :How can you say that "people love the triple play from Uverse" when its not even on that list!?!? More anti-cable/copper junk, pro fiber. Here is the latest Triple Play chart:
The one in the story was a 2008 chart.
But the new chart doesn't change the accuracy of the original story 1 bit.
Of course, Consumer Reports listing U-Verse as fiber based is misleading. Because if you can call U-Verse fiber based you could call all these services(incl all the cable companies) fiber based because they are all at least FTTN at heart.
P.S. Hybrid means satellite TV is part of the pkg.
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Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| reply to baineschile
you mean anti-cable pro Telco.
You just don't get great ratings in those magazines without doing anything.  I bet if you go back and ask the same few "customers" they asked if they knew the difference between FiOS over cable they'll tell you no. Or U-Verse over Cable. They won't except tell you what AT$T or VZ's sales reps told them.
And also this was back before AT$T and VZ announced price increases. $10 more for 100 channels on U-Verse HA! Yes 100 channels for $64 you can't count those "U-Verse" channels as they're "customer information" and you can't count music channels either. |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
4 edits | reply to baineschile
More anti-cable/copper junk, pro fiber. you mean anti-cable pro Telco. I say he's pro-puppy murder!
You've seen through my effort to destroy the cable industry by pretending they consistently perform poorly in consumer satisfaction studies. I've updated the piece with TK's more complete survey result .jpg; not sure why the first image he submitted omitted AT&T, but it wasn't a part of a secret cabal... |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
| said by Karl Bode : I've updated the piece with TK's more complete survey results; not sure why the first image he submitted omitted AT&T. The original story link pointed to the wrong chart(it was an older one). The story now has the correct charts.
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? |
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Eat Me
join:2002-09-25
Sussex, NJ
·PenTeleData
·Future Nine Corpor..
·VOIPo
·Vonage
2 edits | What's fiber exactly?
Why is AT&T VDSL U-Verse called "fiber" when the last mile is VDSL?
If U-Verse can be called fiber, then so can cable company HFC networks.
To me, only FTTH, FTTC or FTTB can be called a "fiber" service. The rest depend on copper for the last mile. |
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Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
1 edit | reply to Karl Bode
Re: Karl...
Karl,
Funny .. But Billing?????? It has gotten much better but I still had to call for Credit due to a Faulty VOD push last month.Obviously the "Guide" was not factored in :P
Good work !!!
Lee |
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Karl Bode
News Guy
join:2000-03-02 | reply to TKJunkMail
Thanks for the new image. I've plugged it in. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
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| reply to Eat Me
Re: What's fiber exactly?
said by Eat Me :Why is AT&T VDSL U-Verse called "fiber" when the last mile is VDSL? If U-Verse can be called fiber, then so can cable company HFC networks. To me, only FTTH or FTTB can be called a "fiber" service. The rest depend on copper for the last mile. Yeah that is a real stretch there. I guess they put it as fiber as new developments are getting fiber FTTP but it really should not be classified that way IMHO.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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Karl Bode
News Guy
join:2000-03-02 | reply to Lee GWB
Re: Karl...
I'm not sure anybody should take these results too seriously. Services differ so drastically by geography and yes, billing and billing support for several of these well ranked companies is absolutely atrocious.... |
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA | reply to ptrowski
Re: What's fiber exactly?
At least we know the reality though huh? |
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ptrowski
Got Helix?
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Putnam, CT
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| said by rawgerz :At least we know the reality though huh? Exactly. Hell even U-Verse fiber is limited to the same speeds that other U-Verse users have.
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"So, Lone Star, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
1 edit | reply to Eat Me
"Greenfield" U-Verse builds are FTTH but yeah, calling the vast majority of the deployment fiber is pretty dumb. As dumb as cable companies trying to pass off coax as fiber.
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Toolmaster of La Grange. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | reply to Karl Bode
Re: Karl...
Got to spend 50 minutes listening to Comcast's loverly royalty-free hold music loop on Wednesday, so the are still valiantly shooting for the bottom of the customer-service pile.
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Toolmaster of La Grange. |
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Markie
join:2003-07-26
Kalispell, MT
| Worthless trash...
Consumer Reports consistently gets things horribly wrong. I remember once when they said RCA HDTVs (this was back in the day of analog HDTVs with connections not standardized) only had a "proprietary connector only used by RCA" - or something to that effect. They had a VGA input! (whereas most TVs had RCA components which did catch on to be fair, but VGA is hardly proprietary).
And many other downright idiotic things. Consumer reports is meaningless fluff written by experts who like to think they know something and sometimes like to slander companies just for fun.
Remember the Suzuki Samurai and how rollover prone it was? Well, if you do you remember a lie - Consumer Reports WANTED it to roll over and couldn't get it to on their test track. Editorial director Erwin Landau told their test track driver "if you can't find someone to roll this car, I will"
The car was fine, and Suzuki later got an undisclosed settlement for the slander surely not beginning to approach their lost business and reputation. |
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hbk4099
join:2005-12-30
| dont buy it
they ranked cablevision sixth in this study however by their own chart the red with the dot is the best mark you can get an excellent. Cablevision is the only provider with multiple execellent and has 3 of them, and for terminiatio fee the only place it ranks a good, doesnt make sense either because cablevision has ZERO termination fees. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to Eat Me
Re: What's fiber exactly?
It's all a hybrid service so long as you have coax jumpers in your home as well.
If it were truly 100% fiber, you'd use optical or HDMI direct to the TV.. not all people are doing that and there is no fiber link from an ONT to the box that I'm aware of either.
It's all in how you want to view it. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | reply to Markie
Re: Worthless trash...
"meaningless fluff written by experts who like to think they know something and sometimes like to slander companies just for fun"
Very much like many of this website's commenter writers.
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Toolmaster of La Grange. |
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Titus Pullo
I came, I saw, I slept
join:2004-06-26
·Embarq
| Comcast support
I've yet to see a survey that doesn't trash Comcast's support, and yet this is what part of the billing increases are supposedly going towards.
Someone should teach those bozos how to spend money from rate increases (besides giant top-tier pay increases and junkets) and be done with it.
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