powerhog
Stinkin' up the joint
Premium
join:2000-12-14
Owasso, OK | money
I think it has less to do with being able to find intelligent Americans and more to do with finding intelligent Americans who are willing to work for $1/day. |
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | Blame the system...
...that defends teacher interests before student interests. |
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burgermeister
All Computers Are Junk
join:2000-10-23
Utica, MI
| reply to powerhog
Re: money
said by powerhog  :I think it has less to do with being able to find intelligent Americans and more to do with finding intelligent Americans who are willing to work for $1/day. This is the correct answer. 
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"I've learned that depression is merely anger without enthusiasm." |
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kamm
join:2001-02-14
Brooklyn, NY | It's called GREED...
...and it's not an accident that they are finding people NOW, after depression is on us - people are more willing to work for slave wages in these times. |
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ISurfTooMuch
join:2007-04-23
Tuscaloosa, AL | reply to Dogfather
Re: Blame the system...
Wrong answer. The real problem is that few people with enough education to handle tech support are willing to work for $8.00/hr.
If AT&T wants quality employees, they have to be willing to pay for them. |
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meh37
@verizon.net | Customer service skills?
OK, there's reading... and what else? |
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wifi4milez
Big Russ, 1918 to 2008. Rest in Peace
join:2004-08-07
New York, NY | reply to kamm
Re: It's called GREED...
There are also a lot more people on the job market than there were a year ago. |
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mlundin
join:2001-03-27
Lawrence, KS
 ·Sunflower Broadband
·Comcast
| reply to powerhog
Re: money
Too bad that $1/day gets them a bunch of crap. There's something to be said for buying the right tool for the job, and buying a bunch of $1/day tools out of India isn't doing a very good job. I would rather speak to a barely literate American to help me with my support problems than a completely unintelligible Indian half a world away. |
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winsyrstrife
River City Bounce
Premium
join:2002-04-30
Brooklyn, NY
clubs:
| Coincidence?
Maybe this explains the call I received last year, asking me if I would like a position as a senior tech...a job I had with AT&T several years ago as a contractor. After 3 years AT&T had to take you on as an employee (which included benefits, etc.) or cut you loose. AT&T chose the cheap route, and let me go.
I laughed when I realized it was the exact same job they were offering me, explained that I had been formerly employed in the position, then politely declined.
Your loss AT&T.
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"Suddenly everything is fainting, falling from a broken ladder's rung. There's a jolt exhilarating from the phone I'm holding...I hear the words of what I'll become, how eager the hands that reach for love." - Blind Melon - New Life |
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Couch Potato
What?
Premium
join:2004-08-29
Evansville, IN
·Insight Communicat..
1 edit | reply to meh37
Re: Customer service skills?
said by meh37 :
OK, there's reading... and what else?
being able to dumb down what we're reading for the majority of the customers without making it seem like we're dumbing it down and being extremely couteous, atleast where I work. |
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whocares
Premium
join:2003-07-26
.. | I wonder if AT&T, this joker
called those orignal 5,000 employees )that were laid off) & asked them if they wanted their old job back,at a lower pay rate and those 5,000 employees told him what he could do with his job & his pay scale |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| reply to burgermeister
Re: money
I wonder if they plan to use some of the new presidents money that is earmarked as a tax deduction for 'new jobs' to do this.
I could see many companies (already) doing layoffs so that they can get tax deductions to hire them back.
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Canada = Hollywood North |
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soothsayer15
join:2002-03-01
Irving, TX
| Customer Perception
In this economy, people are especially perceptive about the person on the other end of the phone. Knowing that a company is using people overseas may cause people to cancel their service. Outsourcing effects more than just the tech sector.
There has been an extreme dumbing down of America over the past few decades, but with all the people than have been laid off, especially in tech, there are more than enough qualified candidates to fill those positions. But we all know maximizing profit rules all. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to kamm
Re: It's called GREED...
said by kamm :...and it's not an accident that they are finding people NOW, after depression is on us - people are more willing to work for slave wages in these times. So you'd prefer the alternative of having these jobs continue to be offshored instead?
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Blagojevich / Madoff 2012! |
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Pv8man
join:2008-07-24
Hammond, IN
| AT&T reminds me of
When I was 16 (in 2001) , there was a medium sized steel redistribution company in South Chicago that used to pay me 20-40 bucks to fix their buildings network when it went down randomly. It was a company of about 40-50 employees and PC's, and 2 file servers . They did not want to hire a technician because of the cost.
for almost 6 years, I kept coming back to fix their network for cheap when it went down. Hoping to get hired from them some day, their CEO kept praising me and leading me on when I would fix his laptop for him.
then one day they called me and said they had a job for me.
But it was a labor job out in the yard for $9/per hour, I needed the money so I took the job.
and of course, when I was working their, they would call me in to fix things all the time. Then they would not pay me the 20-40 bucks anymore, and tried to say that I was already being paid on the clock ($9/hour).
At that point I told them.
"Sorry, my job description is a union laborer, if you want me to keep fixing things you are going to have to pay separately for it at a minimum of $20/hour" (Which I thought was fair)
They did not want to pay that, so they PAID A TECHNICIAN TO MOVE TO THE USA FROM CANADA!! AND HIRED HIM AS AN OFFICIAL TECHNICIAN.
I've never felt more disgruntled...
Moral of this story...well don't fix things for cheap to try to get hired. |
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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ | Lowering the bar
The India cs lowered the bar so much that it's now easier to find equally qualified cs here.
And, with the economy so crappy, they'll be happy to work for $8/hr. |
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deadzoned
Premium
join:2005-04-13
Baton Rouge, LA | Good
It's nice to see some jobs appearing rather than disappearing for a change. At this point, I think our economy needs anything it can get. |
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Wills
join:2001-01-03
Port Charlotte, FL
| North Carolina, Louisiana, Alabama, Florida, Texas and Kentucky.
No wonder they can't find qualified people. Because when I think technology the first states that enter my mind are those...
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»www.viciousstrikes.com |
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cybercrimes
join:2003-12-24
Phoenixville, PA | jobs back to the us
how long will they stay in the us i bet you not for long |
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Titus Pullo
I came, I saw, I slept
join:2004-06-26
·Embarq
| reply to Dogfather
Re: Blame the system...
said by Dogfather :...that defends teacher interests before student interests. Please offer examples of how the system defends the interests of teachers over that of students.
I'd argue that the system is so broken that neither are having their interests adequately addressed.
I think too many people fall victim to ideology myopia, and that's just what the people who are supposed to care and fix prefer.
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