beaups
join:2003-08-11
Hilliard, OH
| $10 DSL
Not only is $10 DSL hard to get, it's not $10.
I signed up online for this about 18 months. Bought the modem, a basic phone line, etc. Then my bill shows up and they bill me $14.99 for the $10 DSL. I short pay $5 and include a letter with my payment and a copy of the online confirmation of the $10 price. next month same thing...+ a late fee for underpaying the previous month. I shortpay again and call them. After talking to at least 5 people they all tell me that my $10 DSL does not exist. I fax them a copy of where I signed up and it clearly showed $9.99 per month. They basically tell me tough, and it doesn't exist. So I cancel.
6 Months later a check shows up for ~$20 from att due to "billing errors".
Idiots. |
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mythology
join:2002-10-16
Seneca, SC
| Cant sign up for Naked DSL
When i go to the AT&T website to sign up for DSL. DSL is available at my house as i had it threw Bellsouth a couple years ago. Well, I type in my all info under the DSL with no phone line option and it takes me to another page where i type in the same info. Hit submit and it does a big loop and i have to type my info in again. The process to get a DSL bundle with phone service can be done in like 5 clicks compared to the loop of getting it with no phone line.  |
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RRM
@lausd.net
| getting scared now
I do have dry loop dsl at 35/month and get this no other taxes. I am weary now to cancel since of this post. I do have issues when calling them since most of the time the account does not show up in the system or I need to be taken to a different department. |
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justin9876
join:2006-04-21
Keller, TX
| reply to beaups
Re: $10 DSL
said by beaups  :Not only is $10 DSL hard to get, it's not $10. Well, I signed up for the $10/month DSL service about 18 months ago, and every month I have been/am billed the correct $10/month for the service. I don't know why you had a problem, but I have not. And it is really a lot faster than I expected, and very reliable, so I am a happy customer, at least for now.
--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1 |
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T1 Rocky
join:2002-11-15
Dallas, TX | reply to RRM
This is Naked DSL?
Am I to understand that naked dsl does indeed now exist and is $10 per month? |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH | Use the mail
The post office is good for something. It's far faster to send a letter by certified mail than to hassle them and yourself. |
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aguyinaroom
@iauq.com | reply to T1 Rocky
Re: This is Naked DSL?
Maked DSL exist, but it's not $10. The $10 package requires landline service. |
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jadebangle
Premium
join:2007-05-22
Olathe, KS
 ·SureWest Internet
·AT&T Yahoo
 ·Comcast
| reply to T1 Rocky
said by T1 Rocky :Am I to understand that naked dsl does indeed now exist and is $10 per month? a cousin got it for 19.99 so no its not 9.99
he has a one year commitment too
yes the 768k tier called basic great deal indeed if i wasn't obsessed with speed i would have saved 25 to 35 dollars a month...
yes i have the expert 6.0 for 44.99
expensive indeed. i have cancelled service for surewest 10mbit/10mbit fiber optic broadband... 54.00
i may never come back to att
i now have one of the faster speed package
the only user i envy are those with 20mbit or higher  |
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Neyland
join:2003-02-04
USA
| reply to justin9876
Re: $10 DSL
said by justin9876 :-- Justin Verizon FiOS TV and Internet Motorola QIP6416 HD DVR Sony KDL-V40XBR1 Soooo you get that $10 DSL from ATT to help out your FIOS Internet huh.. nice!  |
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bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs:
 ·T-Mobile US
 ·Vonage
 ·AT&T U-Verse
·AT&T Midwest
·Mediacom
| reply to mythology
Re: Cant sign up for Naked DSL
don' rely on their website. it is notoriously wrong. if you want up to date pricing, answers always call. and if you have any problems please feel free to post in the AT&T forums here on dslreports. there are lots of people there ready to give you answers.
--
»www.crossloop.com/nealdaringer |
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jadebangle
Premium
join:2007-05-22
Olathe, KS
·SureWest Internet
·AT&T Yahoo
·Comcast
| reply to aguyinaroom
Re: This is Naked DSL?
said by aguyinaroom :
Maked DSL exist, but it's not $10. The $10 package requires landline service.
Comcast,roadrunner,charter,cox does this too
Not advertised. You have to ask for it under the table |
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ISurfTooMuch
join:2007-04-23
Tuscaloosa, AL | reply to mythology
Re: Cant sign up for Naked DSL
I ordered it over the phone with no problems at all. Just call in and ask to get DSL Direct. They assign you a dummy phone number, and that becomes your account number, even though there's no voice service. |
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kylemorris
join:2007-12-14
Richardson, TX | before taxes
$10 is before taxes... |
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Fox McCloud
Crazy like a fox.
join:2006-07-23
·Embarq
·Sprint Mobile Broa..
|  said by kylemorris :$10 is before taxes... and some States (like Ohio) don't tax Internet service, so if it costs $10 a month, then that's all you pay.
Anyone who knows about and has access to $10 768k, yet still sticks with dial-up, because it's cheaper ("I only pay $5 a month for my dial-up service!) is an utter moron who isn't looking at the bottom line....let us hope there is not a lot of those people. |
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beaups
join:2003-08-11
Hilliard, OH | reply to kylemorris
Yes,
The billed me $14.99 before any other fees. Actually, they billed me $19.99 and then some dumb $5 "credit". At any rate it's probably the weirdest customer service experience I've ever encountered. |
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hoyleysox
join:2003-11-07
Long Beach, CA
·Cox HSI
·Time Warner Cable
| switched to uverse
I recommended a friend order dry loop DSL from AT&T. Install date came and went. She spent hours on the phone. Field techs came, said the problem was in the Central Office and field techs went. They couldn't figure it out for months. She ordered Uverse and it lo and behold, they told her the DSL was plugged into Uverse equipment the whole time. She ordered Uverse and the install went much smoother, but she pays a lot more. |
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Samus82
Radly
join:2002-01-29
Chicago, IL
clubs: | you cant "Plug" dsl into "uverse equipment" so i donno what that means. |
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TeatherWind
join:2001-08-21
Euless, TX
·AT&T U-Verse
| said by Samus82 :you cant "Plug" dsl into "uverse equipment" so i donno what that means. I had the same issue. They didn't have my copper pair set up for DSL in the CO. They don't tend to keep their CO equip inline with the customers equipment. |
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patcat88
join:2002-04-05
Jamaica, NY
| reply to Samus82
said by Samus82 :you cant "Plug" dsl into "uverse equipment" so i donno what that means. There was a Uverse DSLAM on the line from the fridge near your house I guess, legacy DSL comes from an older RT, or the CO. AFAIK, some people qualify for Uverse DSL, yet don't for ADSL for the reason above. |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..
| Where's Waldo
I think they need to put a bigger sign on the webpage for the visual impaired. |
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