Eat Me
join:2002-09-25
Sussex, NJ | DirecTV and FiOS better
Time for Cheep Charlie to step up to the plate! |
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TuPaK
join:2002-07-21
San Gabriel, CA | Subscribers may be down but profits are up
but for how long
»money.cnn.com/news/newsfeeds/art···UNE5.htm |
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PapaMidnight
join:2009-01-13
Baltimore, MD
| reply to Eat Me
Re: DirecTV and FiOS better
said by Eat Me  :Time for Cheep Charlie to step up to the plate! I would stick with my Dish Network over DirecTV. I've seen on site through friends what they're customer service is like. Not going to happen.
As for FiOS. It may be good and all, but since you can't even get it due to a rather lack luster build out (of course, the guys up the street have been able to get it for about 2 months now), the point is moot. |
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JSRoman
Premium
join:2005-03-10
Callahan, FL
| Dish getting what it deserves
Dish has gone bottom fishing for a long time and now it is getting hit hard. They have sold a good product but at a very discounted price to get subs and have also gone after the deadbeat customer who eventually rings up a huge bill and never pays. I'm betting the churn numbers are huge.
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»www.seabee.navy.mil |
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Eat Me
join:2002-09-25
Sussex, NJ
 ·PenTeleData
 ·Future Nine Corpor..
·VOIPo
·Vonage
| reply to PapaMidnight
Re: DirecTV and FiOS better
I was a DirecTV customer from 2002-2006. I had to drop them because I moved to an apartment with no place to put a dish.
Never had a problem with customer service. Had an UltimateTV that was repaired for free due to the protection plan, and a TiVo that gave no trouble.
No problems with customer service, no billing mistakes.
And compared to DISH - no dropped channels due to Cheep Charlie and his playing chicken with programming providers. |
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rec9140
Provoice just DO it
join:2003-07-29
Mulberry, FL
| reply to Eat Me
said by Eat Me :
Time for Cheep Charlie to step up to the plate!
Direcrap is just that crap!
FiOS is for Data, period. The fact it offers voice and video is just like crapble, not relevant.I am not interested in bundles, or other crap.
And YES, I am a very HAPPY Dish sub since the late 90's, and I wouldn't even consider anything else.
HD > /dev/null so I could care less if this or that has HD. Dish is DVB which is digital already.
Maybe if you need some of the sports crap you need direcrap, even then it comes in a distance 2nd after Dish.
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If its not Linux, Unix or BSD, and using KDE 3.5.x it SUCKS! - Ban all copyright, trademarks, and IP laws!//Lorem ipsum ei pro stet equidem labores, at enim animal expetenda nec. Ea vix argumentum dissentiunt, us |
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rsa0
join:2003-01-25
Birmingham, AL
 ·Charter Pipeline
| Price / quality ?
Umm...drop the price and get a better programming. Maybe that will work. It is obvious that the actual model is wrong ...
Get a pay as you go model, so many people out there would adopt this, especially in this times. Forcing people in 2 year contracts won't work any more.
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Comcast free ! |
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richowens
Premium
join:2002-08-18
Oregon City, OR
 ·Sprint Mobile Broa..
1 edit | Dish
Not to mention that they still have the feud with Fischer Communications out West that has been almost going on for 3 months! I currently have them, but having no ABC for three months is going to put me into the count, not sure who I would go with, but I have either DTV, or Comcast to choose from. I am one of the lucky ones that am still in a 2 year contact, but will be forced to pay to leave. |
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gopnick
join:2005-01-07
Benton, AR
·Charter Pipeline
·AT&T DSL Service
| Charlie Ergen needs to step up to the plate
No MLB EI, No NFL Sunday Ticket, constant feuding with networks and affiliates, crappy On Demand content ... the list goes on and on. Dish Network is still a very strong company, but it won't be for long if Charlie doesn't change his mindset and act like he's got some competition. |
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gadgetpig
join:2003-11-11
Chicago, IL
1 edit | everyone is taking a beating
Everyone is taking a beating not just dish.  |
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ITALIAN926
join:2003-08-16
Stratford, CT | reply to rec9140
Re: DirecTV and FiOS better
LOL You are hillarious. FiOS is not just for Data.. just because you have a TV with a dial to change channels doesnt mean the rest of the world is like that.
You my friend, are the minority with opinions like that. |
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oisanteria
Premium
join:2005-09-25
Kearny, NJ |  I hope they die
Hopefully, someone will pay dearly for the loss of the VOOM channels. |
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me1212
join:2008-11-20
Pleasant Hill, MO
·VOIPo
1 edit | I have 'em, like 'em. Would not drop unless I could get FiOS
But living in a rural are FiOS is unlikly to EVER get here. Last time I checked they cost less than directv, well for my set up any way, which is 1 dual tuner DRV, America's 250, 1 Sd receiver(will be up graded to HD receiver in September), and it will still cost less than directv(please correct me if I'm wrong I know directv has more HD, so if they cost less I would be ok with going to them.) The last time I checked was like in November, so IF I'm wrong please correct me I do not want to give people false info.
EDIT! I just looked and for 2DRVs(SD) and one HD DRV from directv the cost is the same as one dual tuner DVR and one HD DVR from dish, so with directv ahing 130 HDs VS dish's 65+ DTV wins my money in the summer/fall. |
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amungus
Premium
join:2004-11-26
America
clubs:
| reply to rsa0
Re: Price / quality ?
My folks just signed up with no contract... they wanted $99 for that, but still got a free installation and a good price on the service package... cheaper than cable, cheaper than DirecTv, and certainly nicer to have than the 1, I repeat ONE channel of OTA DTV that they were getting - that, and there is no cable available in their location...
$100 setup, no contract, really isn't that bad of a deal...
Overall that's not a horrible drop - out of what, 13 million or so customers??? And DirecTv has 17 million? Big deal. About a decade ago, Dish/Echostar was celebrating their millionth customer... They should be happy they're still doing this well.
Everyone knows DirecTv is meant more for the hardcore sports fans, but it's good that they have some competition like Dish/Echostar to keep them in check. Not everyone cares to have every sports channel on the planet, some are content to have as little of it as possible. In such cases, a better 'deal' can probably be had from Dish... |
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SuperJoker
join:2005-11-21
Yermo, CA
·Verizon Online DSL
| reply to JSRoman
Re: Dish getting what it deserves
said by JSRoman :Dish has gone bottom fishing for a long time and now it is getting hit hard. They have sold a good product but at a very discounted price to get subs and have also gone after the deadbeat customer who eventually rings up a huge bill and never pays. I'm betting the churn numbers are huge. Deadbeat customer, Well I pay My bills all the time, Even though I don't get much, Living in California isn't cheap, But I'm not at least a deadbeat as I pay My bills that I have voluntarily agreed to pay(But not some that were forced on Me, Eg: Desert Valley Hospital who ruined My leg joints in 2002, no rehab, for Profit Hospital, bah, more like for Greedy Profit Hospital), Hesperia Fire Protection District(Guess who they serve? It ain't the public). Yes I like Dish, I cut back on My TV and My Internet(Verizon DSL) and I'm doing Ok financially to a point, Now If My lotto numbers will win, Then I'll be doing really good.  |
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WICKED
@genext.net
| Crappy CSRs at Dish.
I had dish a few years ago and their damn crappy customer service sucked big time!
One time i was billed for premium channels (Starz) that i didn't ordered and they refused to give me credit even after tellin the various CSRs that i didn't authorized the addition of channels.....so in the end i ended up paying about a month for Starz.
Another time they decided to charge me twice for the same programming, again, no credit or fixing of the damn bill, so once again i paid it.
Another time their damn satellite download killed one of my receivers and the CSR agreed that indeed it was caused by their download but they wouldn't give me another unless i paid so much for another receiver.
After that i decided to go with DirecTV and i haven't had any of those issues that i've had with Dish.
Now i have another option besides satellite, fiber optics and not from Verizon. |
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ITALIAN926
join:2003-08-16
Stratford, CT | reply to gadgetpig
Re: everyone is taking a beating
Sorry, dish lost 102,000 video subs last quarter, FiOS added 303,000 last quarter. I dont think Verizon is taking a beating. |
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Josimars
join:2001-04-24
Port Chester, NY
1 edit | reply to gadgetpig
Yes everyone is taking a beating but dish is getting hammered more so than the rest because of the arrogance of Charlie Ergen. Which company in their right mind can drop GOL TV and expect to compete in the North East and areas with heavy Hispanic populations. They have lost thousands of customers because of that one decision. I had them for over 4 years and when they dropped GOL TV that was the final straw. |
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eternal
join:2006-09-14
Knox, IN
| theres more than just tv at stake
I had been a Dish customer (and a very happy one at that) for around 10 years. I even considered getting satellite internet since I couldn't get anything else where I lived.
I recently moved and was able to get Mediacom bundled with phone/tv/internet and never looked back.
I would have stuck with satellite had the price for internet service been just a little less ridiculous. I stuck with dial-up for that whole 10 years rather than get the crap Dish Network claims is broadband. |
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elray
join:2000-12-16
Santa Monica, CA
·SONIC.NET
·RoadRunner Cable
·Verizon Online DSL
| The real story
Dish is losing customers because
1) Their HD-dual receiver only supports one HD set.
2) Cable triple-play offerings -appear- to offer more under teaser rates, including superior VOD.
3) Directv is bundling locals AND Fox News in their basic $29.99 package.
4) They continue to raise rates like everyone else and hide behind "the content providers made us do it."
4a) The stupid phone line requirement.
Dish needs to get back to its roots, when they offered DishPix, and give America ala carte options. Pair that with a true dual-HD receiver (no extra box to rent), and improve the pre-paid options (support dual receivers, ala carte subscriptions), and Dish will rise again. |
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