Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
4 edits | TWC Has a downgrade fee too they charge $2.99 fee
see subject
i get 15/2 for about 45$/mo
short list of who has a downgrade fee
Dish network
TWC/roadrunner
Microsoft (they all ready got sued)
comcast
AT&T |
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DaveNJ
No Fear
join:1999-09-01
New Jersey | Downgrade fees need to be illegal
I dont know why people put up with this, i would just cancel and re-sign. What ever causes the most pain for RCN. BTW i am x-customer, RCN, was the only company i know that was forced to upgrade, or close. Downgrade all the way then. |
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battleop
join:2005-09-28
00000 | reply to Anonymous_
Re: TWC Has a downgrade fee too they charge $2.99 fee
The ISP I use at home has this type of fee. They give you one change per 6 months and then I think it's a $5 fee. I asked why they had the fee and they said they had a good number of customers who would call and change their plan monthly. |
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Millenniumle
join:2007-11-11
Fredonia, NY | Antenna
I really like my antenna. |
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Hpower
Roflmao
join:2000-06-08
Glendale, CA
 ·Charter Pipeline
1 edit |  Sucks
Damn, pretty big change. I guess RCN is not doing too well financially? They probably are going to loose some customers with this increase in ratse. That downgrade fee is kinda stupid but other major ISP's have it already.
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The Internet is about to go down....it is actually. |
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MOTO6809
join:2007-11-05
Springfield, MA
| reply to DaveNJ
Re: Downgrade fees need to be illegal
said by DaveNJ  :I dont know why people put up with this, i would just cancel and re-sign. What ever causes the most pain for RCN. BTW i am x-customer, RCN, was the only company i know that was forced to upgrade, or close. Downgrade all the way then. Are they serious a "Downgrade Fee"?!?!?
Some people downgrade because they can't afford what they have and decide to drop services to save some money.
"RCN says they will be joining the industry trend of imposing a $5 downgrade fee", do other telco's and cable co's do this? |
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TheWickerMan
join:2002-04-09
Enola, PA
| said by MOTO6809 : Some people downgrade because they can't afford what they have and decide to drop services to save some money. Yes, so they're going to charge people more of what they know they don't have. I guess the only thing to do at that point is cancel everything. |
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johnp292
join:2009-03-11
Easton, PA
·RCN CABLE
 ·Vonage
| Avoided the "Downgrade" Fee AND the rate hike!
I was already unhappy with RCN's content, and the last straw was the notice of the upcoming $5 service fee that they announced on our March bill. That made my decision easy...I "downgraded" all the way to DirecTV (kept RCN for the Internet though, which I'm happy with). We've been thrilled since the change, and I was even more thrilled when I got that little postcard from RCN announcing the rate hike. There are lots of satellite dishes in my neighborhood. RCN needs to wake up. |
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Endgame
Your member at work
Premium
join:2005-07-07
USA
 ·Pacific Bell - SBC
| Makes no sense but...
It seems that deep recessions cause the communication and entertainment industries to panic and become more greedy. Is inflation here yet? It sure feels like it. 
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Politics is a business. It's all about the money! |
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tmc8080
join:2004-04-24
Floral Park, NY
| upside of cherry picking?
that's what you get when the company cherry picked their network to go in places where the big guys really didn't feel like expanding to... then along came Verizon's FTTP network.. and RCN finally became a nice provider on par with speakeasy, sprint's offspring: earthlink, etc..
there always are options.. unsubscribing? they have a disconnect fee as well? the cost of getting that customer back are going to be MORE than the bogus charges they're willing to p/o customers with.. so give it time.. let's see how customers react. probably not good. |
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chronoss2009
join:2008-09-23
·TekSavvy Solutions..
| told yahs
greedy is as greedy does and to combat the soon losses they will do what try and rip you of for taking a lesser account.
SO take a summer off and screw them over badly.
IF even 33% did it , it would FREAK out the shareholders as they can't afford to keep raising rates during a recession.
PUT the pressure on them harder and im sure if you really must have net , goto a cyber cafe for the month spend 5$ instead a 55+ |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH | reply to TheWickerMan
Re: Downgrade fees need to be illegal
TWC Mid Ohio charges $150 to downgrade if you have one of their price "lock" specials. |
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cdr1000
join:2004-02-18
10100 | reply to chronoss2009
Re: told yahs
»homepages.nyu.edu/~sab275/rcn_sucks.html |
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aparis99
join:2006-10-24
Owensboro, KY
| reply to Anonymous_
Re: TWC Has a downgrade fee too they charge $2.99 fee
whats wrong with a downgrade or change of service fee? People would change packages ALL of the time to get certain channels in for events or particular shows. Get bored with HBO, just call in a switch to TMC for a week, then switch to STARZ for a week... it keeps people from doing that |
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donedowngrading
@rcn.com | crazy
time warner charges $1.99 in new york for their "transaction fee".....not only does rcn charge outrageus downgrade fee, they tell you what day you can downgrade or disconnect. if you call to cancel, they tell you to call back next month. |
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N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs: | reply to Anonymous_
Re: TWC Has a downgrade fee too they charge $2.99 fee
Dish has done that for as long as I can remember. Don't charge you for upgrading, but ding you for downgrading..  |
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Logan 5
Wondering what happens next..
Premium,MVM
join:2001-05-25
The WasteLAN
·Pacific Bell - SBC
| How is this crap even remotely legal??
I read stories like this on BBR with distressing frequency and think to myself "Gdamn that's a rip off, how do these companies get away with it??".
I want to know how anyone in a position to stop abuses like this from occurring either can't see or doesn't care whats happening to the little people (i.e. you and me).
It's no better out here on the West Coast in California with Comcrap which makes me dread the day when and if AT&T ever decides to end the DSL service in my area.
It just boggles my mind the unhidden greed that's plain to see if one connects the dots and they are so openly brazen about doing it.. |
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Maggs
Premium
join:2002-11-29
Woodside, NY | reply to cdr1000
Re: told yahs
Good story. That was when RCN was almost in Bankruptcy. They have gotten way better. I had a tech here at 8:30AM on a Saturday, he even called before he came. He took only an hour to test everything, and we were set. |
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pepe329419360
@comcast.net | reply to Anonymous_
Not Comcast IME
I recently downgraded services (eliminated premium channels & downgraded VoIP service) and there was no fee. YMMV, clearly.
-Pedro |
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jjeffeory
join:2002-12-04
USA
| reply to aparis99
Re: TWC Has a downgrade fee too they charge $2.99 fee
Extra fees are asinine and really show how little some companies care about the people who give them money for a service. When you have good customer service, you do not charge these fees. People are tired of being nickled and dimed to death from every industry. If the industries are going to do that, their initial price should be much lower. Who cares if the customers change their plan? You've got an agent there twiddling their thumbs. They might as well do something... |
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