avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ | its all Nextel customers
sprint really dropped the ball on this acquisition. Its the AOL/TW of the cell phone world. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
1 edit |  And now considering outsourcing mgt of their cell towers
»news.cnet.com/8301-1035_3-102324···1_3-0-20
In an effort to cut costs, Sprint Nextel may outsource management of its cellular network to equipment vendor Ericsson and transfer 5,000 to 7,000 U.S. employees to that company as part of the deal.
That's according to The Wall Street Journal, which quotes sources familiar with the matter as saying the beleaguered cell phone operator could end up paying Ericsson as much as $2 billion over several years to maintain the thousands of cell sites that carry Sprint's wireless voice and data traffic. The WSJ quotes those sources as saying the deal could slash Sprint's network costs by about 20 percent. If revenues keep dropping, they have to find a way to cut costs.
More info here:
»news.google.com/news?pz=1&ned=us···urnal%22
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My BLOG .. .. Internet News .. .. My Web Page |
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cahiatt
Premium
join:2001-03-21
Smyrna, GA
 ·BroadVoice
·Charter Pipeline
 ·AT&T Southeast
·dock.net
| Is it Nextel?
Do they break down which side they are defecting from? I sorta expect it's from Nextel also. I've been pleased with my Sprint plan, pricing and of recent the customer support.
My father on the other hand has a Nextel phone even though I suggested against it. He only wanted it because there was a particular Motorola with a big keypad and screen. But I only hear him complain about missing calls, dropped calls, poor coverage, etc... At least once or twice a week when I try to call him it goes straight to voice mail. If I try again immediately after it will ring and he can answer. We are in the metro Atlanta area so I would have thought coverage to be excellent. |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs: | I so want to drop Sprint....
But I can't until 2010   |
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kaila
join:2000-10-11
Lincolnshire, IL
clubs:
| What does this mean?
quote:
....According to Sprint, the company lost 182,000 net subscribers, thanks to additions from Boost Mobile and their partnership with Amazon for the Amazon Kindle.....
I don't understand this. Does Sprint count Boost users and Kindle revenue as a subscriber loss?
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Jeff Howe
Jeff's Blog - »www.jeffhowe.net/Jeffhowe.net/Blog/Blog.html |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
1 edit | said by kaila  : quote:
....According to Sprint, the company lost 182,000 net subscribers, thanks to additions from Boost Mobile and their partnership with Amazon for the Amazon Kindle.....
I don't understand this. Does Sprint count Boost users and Kindle revenue as a subscriber loss? No. It just means that these growth areas helped offset heavy losses Sprint was experiencing in their regular postpaid business.
Sprint lost 1.25 million postpaid customer. But when they added in all the gains from Boost & Kindle, the NET loss to overall customers was only 182,000.
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My BLOG .. .. Internet News .. .. My Web Page |
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bn1221
join:2009-04-29
Cortland, NY | reply to TKJunkMail
Re: And now considering outsourcing mgt of their cell towers
Cut the network support and drop even more calls. Good way to alienate your customer base. Way to go Sprint! |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
| said by bn1221 :Cut the network support and drop even more calls. Good way to alienate your customer base. Way to go Sprint! Not necessarily. The outsourcing of cell net mgt is the trend in the EU, which is always considered better than the U.S. market.
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My BLOG .. .. Internet News .. .. My Web Page |
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skurfa
join:2006-03-10
Yorktown, VA
| Customer Service?
I keep hearing the losses being blamed on customer service, in my area (southeast VA) the problem is coverage. Verizon simply works in more places than any other carrier here. If you want coverage you get Verizon, plain and simple. I still have Sprint and love my Instinct, but if things don't change at some point, I will...... |
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glinc
join:2009-04-07
New York, NY | well....
well sprint, is about time, sell it to someone or let some one buy you!!! |
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Rob2647
join:2008-08-12
Rochester, MI
·Vonage
 ·AT&T U-Verse
·Comcast
| Better for me
And much better than AT&T and T-Mobile in my area. From the looks of it, Sprint is letting the dated Nextel iden network slowly die. Their CDMA PTT seems to be a good replacement. Next year when my contract is up, I plan to renew and stay. Verizon is not getting my money, and I'm not going to any GSM carrier. |
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squison
join:2001-07-07
Decatur, GA
·AT&T Southeast
| reply to cahiatt
Re: Is it Nextel?
I wonder the same thing. Other than some billing issues at the start, Sprint has been great for me for the last 2 years and most people I know on Sprint love it. It beats the constant dropped calls from AT&T.
If it is Nextel, they should just report them separately.. weren't they selling that network to the government or something anyway? |
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DivineDark
join:2001-08-30
Oklahoma City, OK
clubs:
| Sextel
As far as the merger goes my friend tells me its still like nextel and sprint are two separate companies in the eyes of the employees. Like on two sides of the battlefield always blaming the other side for things. I suspect the network is most likely the same way. They really need to work on their merger skills. |
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maartena
Super Grover
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| reply to Cheese
Re: I so want to drop Sprint....
You can. It's just going to cost you extra. |
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maartena
Super Grover
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| Coverage!
I dropped Sprint because I couldn't get proper coverage in my own house, and I live in the middle of a city. Same was true for the house of a family member. Sometimes I had coverage with 1 bar, sometimes I didn't.
Half the time when I was expecting a call, it went straight to voicemail when my phone was right in front of me, probably because there was no signal for maybe 2 minutes.
And yes, I am in a large urban area (Orange County, CA). I switched to AT&T when my contract was up and I now have coverage everywhere.
Sprint is cheaper than AT&T. But you get what you pay for.
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"I reject your reality and substitute my own!" |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| reply to maartena
Re: I so want to drop Sprint....
said by maartena :You can. It's just going to cost you extra. True, and that's what I meant |
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MxxCon
join:1999-11-19
Brooklyn, NY
clubs:
| reply to skurfa
Re: Customer Service?
indeed. i don't think customer service is the singular reason for leaving.
i'd say the biggest reason for switching from sprint is iphone.
att is destroying every other carrier w/ iphone.
hopefully Palm Pre will offset that.
btw, shouldn't your phone automatically roam to verizon's network if sprint isn't available? |
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Time
Premium
join:2003-07-05 | reply to maartena
Re: Coverage!
Careful, saying anything positive about AT&T will get the Verizon fanboys after you. |
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rhard49
join:2001-04-12
Merrick, NY
2 edits | 6 more months and I can add another 3 to there loss
I have had them for 6 years and they were a solid provider. In the last 18 months I continually have billing descrepancies, like discounts that disappear and your told oh those credits were for only 6 months, multiple times. They've turned it into a POS you can't deal with. Stick a fork in it there done. Can't wait to go |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| reply to Rob2647
Re: Better for me
said by Rob2647 :And much better than AT&T and T-Mobile in my area. From the looks of it, Sprint is letting the dated Nextel iden network slowly die. Their CDMA PTT seems to be a good replacement. Next year when my contract is up, I plan to renew and stay. Verizon is not getting my money, and I'm not going to any GSM carrier. Not exactly. Those Boost Mobile additions that offset the heavy losses, are all running on the "dated NEXTEL iDEN network."
Their CDMA PTT product must vary by market. It is nearly unusable here. Part of the problem is because their native network is so small. Sprint depends heavily on roaming on Alltel (now Verizon), but part of the agreement is the PTT product (which is basically a VoIP call over data) cannot be used while roaming. We looked into it but the local indirect dealer here just told us to forget it, he was getting almost all of them returned by upset customers. I took a demo of it and I can see why.
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"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM |
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