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Forums » Verizon Of Little Help In Manhunt
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Comments on news posted 2009-05-26 13:41:22: Several users have submitted this troublesome tale of Verizon Wireless customer service (or lack thereof) in Ohio. ..

page: 1 · 2

Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:

Verizon, greedy.

If I had a family member lost like that. I would be filling a big lawsuit on Verizon. If I known there was a chance I could win.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Re: Verizon, greedy.

said by Lowtarget See Profile :

If I had a family member lost like that. I would be filling a big lawsuit on Verizon. If I known there was a chance I could win.
What if someone lost a family member in a fire because the fire department was on a ridiculous manhunt searching for an 62-year-old that decided to overdose in the woods? Still gonna blame Verizon for this, too?

Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
·RoadRunner Cable
·magicjack.com


1 edit

Re: Verizon, greedy.

said by jmn1207 See Profile
What if someone lost a family member in a fire because the fire department was on a ridiculous manhunt searching for an 62-year-old that decided to overdose in the woods? Still gonna blame Verizon for this, too?
:

If there was a fire somewhere. They would have sent out a fire truck or two for the building on fire. If none was available, they could have recalled some from the area searching for the 62 year old guy. If that was not a option for some unknown reason.

They could have asked for help from another county or division. Try thinking the next time you post. There is many ways for fire department's to fight fires. If they was short they would have asked for help from another department.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Such a Waste

What an unbelievable waste of resources used in an effort to find a potential suicide victim, and a 62-year-old, no less.

I certainly hope that nobody else suffered as a result of so many emergency people/resources being used for this search.

The use of the cell phone for tracking this person was a great idea. If there is no legal precedence to have a disconnected phone turned back on in such a scenario, there is nothing else that need be done. If this is a problem, change the laws. They should have just waited 3 days and then they could have found this person by smell, without having to get the whole town involved.

I can only find blame with one individual, and that is with the man that started the whole thing.

It would have been more controversial if some deranged lunatic shot his ex-wife and stole her baby, while leaving a note claiming that at 10:26 PM he was going to poke his baby to death with crochet needles in an effort to summon Pruflas, the Duke of Hell. I might even switch the channel to one of those 24-hour news stations just to follow along with the drama that would surely unfold...unless the baby was a minority....in which case nobody would know about any of it. Hey, I'm just looking at my fantasy realistically.
getstuff4les

join:2005-07-24
Riverside, CA

Re: Such a Waste

LOL, you can sure bet Verizon lost Way more than $20 because of this bad PR. I wonder if that guy got fired.
justin03

join:2002-09-06
Massapequa, NY
lol

anonWTF

@faa.gov

seriously though

NOBODY pushed the pills in his mouth.

he took them under his own free will damn well knowing the consequences.

Why is everybody going crazy over him/this case.

If he wanted to die ... let him.

tvtek
Premium
join:2004-03-07
Concord, CA
·Astound Broadband
·AT&T DSL Service
·magicjack.com

Re: seriously though

said by anonWTF :

NOBODY pushed the pills in his mouth.

he took them under his own free will damn well knowing the consequences.

Why is everybody going crazy over him/this case.

If he wanted to die ... let him.
I agree!
--
"Curiosity killed the cat, but for a while I was a suspect"
Steven Wright.

jstroik_anon

@wisc.edu

Are you kidding me, Verizon?

"[. . .] we remind law enforcement to use our 24-7 hotline for public safety needs."

Nice job doing that in a public service announcement which is clearly an effort to smear the police. Tell that to your tier 1. If someone calls claiming to be the police (presumably, your tier 1 is far too stupid to verify this) then give them instructions to transfer the call or provide your fancy 24-7 hotline number to the caller.

Your own company should be expected to know that line more readily than every police officer in the nation, shouldn't they?

Verizon is 100% at fault here and showed that they have no class in the 'apology'.
cableman0327

join:2004-10-10
Westminster, MD

24-7 hotline

24-7 hotline for public safety needs................ PLEASE-HOLD..................................................................................................................................................................

WyckedKnight
We the corporations by the corporations

join:2004-07-12
Van Nuys, CA
·RoadRunner Cable

Possable Hoax

i have heard so many diffrent stories about similar situation, all about Verizon wireless. none of them actually quoting an actual source. VW might just issue a press release apologising about such an incident cause it's just easier to do so then launch an investigation into the matter. Also on a side note about the CS over at Vw, you may not know it but law enforcement has a diffrent number then the standard issue you see all over the net, and commercials.

Link Logger
Premium,MVM
join:2001-03-29
Calgary, AB
·Shaw

Something not quite lining up about this story

There is some stuff about this story that doesn't line up, first no one should have access to tracking someone just because, there is due process and that process exists to prevent abuses. Most communication companies (and even groups like AOL, Microsoft, etc) have groups which are dedicated to working with law enforcement (ensure speedy response give procedures are followed), so as law enforcement etc you just don't call the local rep (if you do he should pass you onto the proper group). I get a feeling the deal here was someone was trying to work around the system, or didn't know how the system worked as the paying $20 sounds like 'a friend paying to re-enable a friend's system, nothing illegal about that sort of thing'. I realize that in crisis situations you try to exercise all your options, but still procedures must be followed and if they are they can actually move along rather quickly.

There are systems out there that auto triangulate cell phone calls but like all technology, its not free and unless someone pays for it (tax payers, private companies, users etc), then you don't have them. The fact of the matter is we live in a charmed age and have so many things that sometimes we take them for granted and not realize all the complexities and costs associated with building, installing, training and operating them.

Blake
--
Vendor: Author of Link Logger which is a traffic analysis and firewall logging tool
chuckkk

join:2001-11-10
Warner Robins, GA

Re: Something not quite lining up about this story

BULL! The costs are hidden or added on as various fees. In no way are they not paidby one wayor another, and in our area, by multiple added "fees"

81399672
Premium
join:2006-05-17
Los Angeles, CA

Good for Verizon

Good for verizon to tell them to take a hike. If they want someone service to be turned on for overdue bill, they need to pay that bill. Verizon is in business to make money, period. Also, verizon need to enforce warrant before release any and all information to policy. No warrant=no information.
--
i am not a lawyer but I do play one on the internet

WyckedKnight
We the corporations by the corporations

join:2004-07-12
Van Nuys, CA
·RoadRunner Cable

Re: Good for Verizon

RangerTX tell that to the Bush administration. when they did the warrentless wire taps on phones and all the internet. All the Telcos and Cable Comps. allowed them access without warrants, and theirs was more of a snoop and grab tactic. Unlike the the original story above..
dforan

join:2000-12-09
Willoughby, OH

Businness as usual

People People

Remember, Verizion is BIG business and they do not have to care about you or anyone else.. That is the montra for BIG business.. Screw the consumer at any cost.
franknalco

join:2005-01-27
Englewood, CO
·Qwest.net


2 edits

No Subpoena?

Why would VzW turn over a customer's location (albeit a non-paying customer and perhaps even a criminal customer at that) to a law enforcement officer over the phone without a subpoena? Verizon has a WHOLE department in Highlands Ranch CO responding to legit law enforcement requests 24/7. The problem was with the 'hick' sheriff thinking he is above the law and can scan and track citizens' movements without a court order. These same blogs here were demanding ATT's profits for a million years for turning over phone records to the NSA a few years ago, why should this be different? Sheriff's don't lie to get what they want but the NSA does????? My right to privacy should not be subverted because a sheriff calls Vz and asks nicely for my location. I feel sorry for the chap that almost died, but we all don't lose our privacy because he was idiot. Its called personal responsibility. The sheriff would pay NOTHING with a subpoena. THAT's the way it WORKS.

nickname here



anarchy is here

America has morphed into such a contorted mess that it makes me want to vomit. Let the guy die, the gene pool will be better off for it. The civil libertarians will be able to snuggle up in their blanket and sip their cocoa. The peanut gallery will debate phone numbers and phone company protocol, ad infinitum. Oh, and second guess what the cop should do based on a story reported by a lazy news reporter. You gotta see the folly.
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