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Comments on news posted 2009-06-18 09:46:13: With the problems that have plagued Verizon customers in New England, all eyes turn to the regulators who'll rule on Verizon's latest plan to offload of a huge swath of rural customers to Frontier Communications. The $8. ..

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pugetsounder
@myvzw.com

pugetsounder to StevenB

Anon

to StevenB

Re: More skewed stats....

imho it is a distortion.

i work in washington state, where frontier has ZERO subscribers.

i don't know how many lines we have (between copper, fios, and fios tv), but i do know washington has 6.5 million people and we carry a SIGNIFICANT percentage of the state.

prior to verizon, GTE Northwest headquartered in Everett, WA was a nearly autonomous operation that ran all of WA, Oregon, Idaho, and northern California.

Since verizon, alot of operations have been gutted/phased out to groups in southern california, but we still have a big arsed building with an FSC, sales groups and still a whole of administration.

i don't know the extent of the verizon operations in ohio, but the article and the DISTORTION of the jump from 480 to 1/2 million subs makes it sound like all the current vz operations will pack up and leave.

even in oregon frontier only has one CO to my knowledge in Myrtle Creek (try and find it on a map).

i've heard verizon is replicating all of the vz systems from billing(don't laugh) to provisioning and all of the divested areas will run of the systems while they are cut away become independent. then frontier will merge them into their systems over time.

i'm not an apologist for frontier or verizon. but i'm cautiously optimistic that this will work out alot better than fairpoint or hawaiian telecom.
EPS4
join:2008-02-13
Hingham, MA

EPS4 to OSUGoose

Member

to OSUGoose

Re: Hey

This sounds good in theory- at&t doesn't seem to want to cast off its rural areas like VZ does, but on the other hand one wonders if they really want to expand their rural footprint either.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to OSUGoose

Member

to OSUGoose

Re: More skewed stats....

The OCC won't get shit. They'll be paid off just like all the other companies do to them. They're just like the PUC here.
hottboiinnc4

hottboiinnc4 to pugetsounder

Member

to pugetsounder
Ohio HAD GTE's offices here. They had a HUGE office with all the Excs and such and then a call center down the road a ways. VZ took over, the HQ was phased out, and what was left of the employees were moved to the call center in the basement, sales was pretty much in another state, Tech support in the Ohio office was next to nothing, Repair field tech's were worthless.

Ohio was all system run and only needed human input for orders, after VZ that went away and everything now takes a human that is lucky if they know what they're doing.

spewak
R.I.P Dadkins
Premium Member
join:2001-08-07
Elk Grove, CA
·Consolidated Com..

1 recommendation

spewak to older dog

Premium Member

to older dog
said by older dog:

Frontier pricing for my region. This is for digital phone and 3/ 383 internet.

High-Speed Internet and Digital Phone Unlimited
One-bill convenience lets you combine Internet, Local and Long Distance Services on a single bill -- or you can pay electronically with our Online Bill Payment.
Prices Starting At $94.99
Just to compare:
My Fiber to the home 25/25 (synchronous) and Unlimited California (Digital Phone) calling plan=$99.00 and some change.

I agree with your assessment of Frontier. Wholeheartedly!
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to EPS4

Member

to EPS4

Re: Hey

Because AT$T doesn't want the areas and they're more focused on their Wireless and U-Verse services.

Also the state wouldn't be happy with that, especially with VZ customers that are happy with what they have don't want to deal with the shit ATT has.

CaptainRR
Premium Member
join:2006-04-21
Blue Rock, OH
·AT&T Wireless Br..

CaptainRR to EPS4

Premium Member

to EPS4
If I had it my way I would love to see at&t get out of the rural areas to. I have at&t service were I live and most of the time I cant even use my dialup with them, takes 15 minutes just to get my home page up. If you are not going to get upgraded with Verizon what makes you think you will ever get upgraded with at&t out in rural parts? Verizon and at&t will never upgrade rural area's unless they get paid to do it. Might as well get taken over from someone else and not wait as long.

mikedz4
join:2003-04-14
Weirton, WV

mikedz4

Member

add west virginia to the list that will question the takeove

I talked to a representative from the psc in west virginia this week and they told me they plan to examine the transfer from verizon to frontier with a "fine-tooth comb". If they approve the merger it will come with conditions like how long until they upgrade the network to offer tv service and fios like internet in the state, and it will regulate rates (local and long distance).

bUU
join:2007-05-10
Kissimmee, FL

bUU

Member

Make Up Your Mind!

First regulators get on Comcast's back about having too many subscribers. Now you want them to get on Frontier's back for having too few subscribers? MAKE UP YOUR MIND!

What it sounds like to me is that people want to impose their own consumerist view of the world on the marketplace, without any concern about the rights of investors. In our society, investors are not required to invest their money the specific way consumerists want. When business is subjugated by consumerists, that's called socialism.

Pale_Rider
join:2004-10-18
South Ozone Park, NY

Pale_Rider

Member

There has to be a balance though Bick.

Protecting the shareholder is indeed the responsibility of the company management, but if customer service and the product (Lack of infrastructure investment) suffer to protect the shareholder,does that not create a self destructive cycle?

Based on everything I've read about Frontier, they are a horror show and in most areas they are the only game in town, they basically do as they please.

Lousy product and lousy service do not breed customer loyalty and as soon as another option presents itself, people flee in droves,which is ultimately detrimental to the shareholder.

bUU
join:2007-05-10
Kissimmee, FL

bUU

Member

So what you're saying is that businesses should focus on consumer needs to the extent that it contributes to long-term shareholder value -- that's the balance that the company strikes.

Mass-market customers generally are incapable of exhibiting loyalty. They're driven by price, not loyalty. Mass-market consumers generally "flee" when other providers offer lower prices, not higher quality.

brentos
join:2007-07-19
Monroe, NY

brentos

Member

Frontier Acquisition

I fear for these new Frontier users. I have the option of Cablevision's Optimum Online or Frontier. Frontier is such a joke.

Noreaster
@myfairpoint.net

Noreaster to OSUGoose

Anon

to OSUGoose

Re: Hey

Verizon wants a tax free transition, called the Reverse Morris Trust. They pulled the same trick in Northern New England, "merged" with a small company and then "spun" them off tax free. I'm not an accountant but I don't believe they can pull this stunt with a large company like AT&T, hence you'll end up with the same thing we did-an underfunded smaller company with a big debt. Verizon will never do "the right thing", only the most profitable thing. Google "Verizon Fairpoint" for a history lesson and to see whats coming. Also check "Hawaii telecom bankruptcy", another Verizon spin off.
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