pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD | FIOS Clearly Doesn't Need To Compete On Price
In most markets where FIOS is deployed people have literally fallen all over themselves to get it. If anything, it means the market price for FIOS is indeed too low and VZ has recognized this.
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Blagojevich / Madoff 2012! |
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nasadude
join:2001-10-05
Rockville, MD | this is competition?
nothing says competitive market like raising prices in a recession.
wish I had a business in a "competitive" market like telecom. |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
 ·Verizon FIOS
1 edit | I'm getting less for more.
I don't see how this will work. I'm already paying more and getting less for my money. Verizon dropped my up/down Internet speeds by 5%, raised my cable card fees and still can't get my billing problems right after almost 8 months.
If they decide to charge me even more for what I'm getting, I'll have no choice but to dump them for TV, and lower my INternet tier from the current 50/20(although I can't hit those speeds any more).
I'm getting hit from all sides from Verizon. Even their technical support was clueless when I talked to them last night.
After almost 8 months of this crap, I'm really sick of it. |
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Bit
Premium
join:2009-02-19
00000
2 edits | Of course they are competing on price
Every time they toss out these limited duration triple play deals, GIVE AWAY NETBOOKS, etc etc etc, they are competing on price.
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POKE 65495,1 |
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majortom1029
join:2006-10-19
Lindenhurst, NY
| cablevision
The problem is verizons only real competition only exists in the NYC area. Cablevision is the only cablecompany doing a good job of competing.
They see it as the rest of their network can pay for the NYC so they dont have to make the prices better. |
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
 ·Comcast
| reply to Bit
Re: Of course they are competing on price
said by Bit  :Every time they toss out these limited duration triple play deals, GIVE AWAY NETBOOKS, etc etc etc, they are competing on price. Not for existing customers; those promos are only for new customers.
Last at this time, existing customers got speed upgrades for free (you had to call and ask for them) and most even saved money when switching to a new bundle. This years, switching/upgrading is more likely to cost a customer more money, not less. |
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Eat Me
join:2002-09-25
Sussex, NJ
 ·PenTeleData
 ·Future Nine Corpor..
·VOIPo
·Vonage
| It's Verizon
Did anyone really think that Verizon would be the price leader on anything?
Look at their other services - wireless, landline, even business services. They are definitely not the lowest priced.
However, in many cases Verizon's services are much better than what the competition has to offer. In FIOS' case the product is definitely worth more than what they're charging for it. |
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mod_wastrel
join:2008-03-28
·magicjack.com
| Verizon may choose to stop "competing" on price,
but more people than not still buy on price. And while fiber, on the whole, has more capacity than copper (practically speaking), for the most part 10mbps is still 10mbps no matter how it's delivered. I'm not going to pay a premium price just because my 10mbps is delivered over fiber instead of copper. New infrastructure and huge capacity are all well and good, but in the end price is my determining factor. If Verizon forgets this, then customers (those who can, anyway) will look elsewhere for better value (and fewer billing problems). |
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v35_pilot
Whoops, there goes another AMU
Premium
join:2005-12-12
Fayetteville, NY
·ViaTalk
·Verizon FIOS
 ·Sprint Mobile Broa..
| Is this really a surprise?
As a four year FiOS Internet customer I had a feeling this shoe was going to drop for awhile now.
I definitely agree with others here that it is only their product that is good - customer service (being switched from department to department to get problems resolved), the ability to manage my account over the web, and of course their continued billing issues are their Achilles' heel. |
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Bit
Premium
join:2009-02-19
00000
·VOIPo
·Cox HSI
4 edits | reply to darcilicious
Re: Of course they are competing on price
Because they don't have to compete for existing customers.
And at least in Huntington Beach, if they bumped the speed, and you are at an old price in a contract, you don't get it unless you pay the current price. Customers here had the option of staying at the old speeds and cheaper price or getting the upgrade at the current price (this according to my brother who is a FiOS subscriber). He was originally on a $30 1 year contract when they bumped speeds but elected to stay on 5/2 for the duration of his term to keep the old price.
I would prefer this option to just getting slammed with a price increase whether I want the speed bump or not (which is what Cox just did to me).
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POKE 65495,1 |
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Frink
Professor
join:2000-07-13
Scotch Plains, NJ
| Reecent Service Calls
I have to say, my last two contract / pricing calls to Verizon have been leaps and bounds above what things used to be. I was handled professionally and fairly, by the very first person I spoke with. I didn't think it would ever get this good, based on several previous experiences. I think the FiOS effort is really creating change from the ground up at VZ. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
| reply to pnh102
Re: FIOS Clearly Doesn't Need To Compete On Price
said by pnh102 :In most markets where FIOS is deployed people have literally fallen all over themselves to get it. If anything, it means the market price for FIOS is indeed too low and VZ has recognized this. I know a couple people who moved to Fios because the triple play bundle was CHEAPER than services from Comcast. They moved because of a lower price. And they are now thinking about moving back(1 already has) because their intro deal is expiring. So, for them at least, price does matter.
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My BLOG .. .. Internet News .. .. My Web Page |
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Mr Matt
join:2008-01-29
Eustis, FL
·Comcast
·Embarq
|  The best part about of having Monoplynucleosis.
 Why compete. When a company has a monopoly there is no need to compete. Besides with the Cable Cabal attempting to institute metered billing what chance does a subscriber have. Remember Verizon is not Burger King, subscribers have to take it their way or do without (F.O.). The Broadband Weasels need some regulation and price controls. |
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sphinxguy18
Premium
join:2008-01-13
Garland, TX
·Vonage
·Cox HSI
| Verizon FiOS Prices
I think Verizon doing the price hike was a bad call! I mean granted the service is great, but I don't think hiking the price was the smoothest move on their end. They should consider either stop uping the cost for all of these services such as Remote DVR, Online Billing, etc if they are going to start charging more on their bottom line! With today's economy, the cost is more important to me then what I am receiving for it.
Now for the people saying that their Customer Service has gotten better. I guess it has only been my time or something, but everytime I call, all I do is get transferred around like no other! Some of the people are exactly the nicest either, I called the "Billing Department" yesterday concerning the new prices and the guy on the phone (I think his name was John) was a complete jerk about my asking! It's like, look I'm sorry that you got stuck working on a day that Verizon decided to change their prices!
As far as I am concerned, the service itself, meaning the Fiber Service to the home is great! But their customer service department, technical support, and other features they can keep! Especially if they feel the need to up the cost of their service. I hope this comes back and bites Verizon in the butt hard! |
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..
| reply to pnh102
Re: FIOS Clearly Doesn't Need To Compete On Price
said by pnh102 :In most markets where FIOS is deployed people have literally fallen all over themselves to get it. If anything, it means the market price for FIOS is indeed too low and VZ has recognized this. That is a very good point and I think it's because of a trend I've seen coming for years and years. Society as a whole is becoming more technical and listening to what us geeks have to say. If we are excited as hell about something, then it must be good.
This is happening to a lesser extent in my neighborhood too. North State came in and laid a GPON network down, offered faster speeds than Time Warner, at a lower price. People are gobbling it up and when I talk tech with my neighbors, they wind up switching. They are floored that they can save money and double or triple their speeds. |
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ | reply to majortom1029
Re: cablevision
Verizon: 15/5 for $45
Cablevision: 15/2 for $45
So how is Verizon not competing on price?
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It's nice to be important, but it's more important to be nice. |
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HEMIDART68
join:2000-12-13
Huntington Beach, CA | reply to Bit
Re: Of course they are competing on price
I'm in HB, I called yesterday and they wanted an additional $20 to go from 20/5 to 25/15. That's with the internet + tv bundle |
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majortom1029
join:2006-10-19
Lindenhurst, NY
1 edit | reply to Bobcat
Re: cablevision
They raised their tripple play package price. So yes they are good on internet prices but they raised the price for all three services together. |
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ | I used a neighbor's address and priced-out FOIS (can't get it here). FIOS TV service has 3 times as many channels for $20 less per month than Cablevision.
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It's nice to be important, but it's more important to be nice. |
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LeftOfSanity
join:2005-11-06
Felton, DE
| OH NOES!
Oh great and powerful FiOS,say it isn't so!!!!!
You were to be the "one" isp to rule them all.
The great messiah of the internet. All who sang your praises must now lurk in the shadows, or eat their words. You were to never raise your prices.........  |
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