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Forums » Dish Settles Do Not Call Violation Complaints
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Comments on news posted 2009-07-17 11:41:23: In March we discussed how Dish Network was sued for violating the Federal Do Not Call list by the Federal government and four States (California, Illinois, Ohio and North Carolina), At the time, Dish proclaimed that an independent audit revealed no v.. ..

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battleop

join:2005-09-28
00000

What about the spam?

I get a lot of spam advertising Dish Network. I realize that Dish is not sending the spam but they are certainly not doing anything to crack down on 3rd party marketers that churn the crap out. It would not be very hard at all for Dish to track these dealers down and deal with them.

Selenia
I'm a PC running Linux, so sue me

join:2006-09-22
Pittsfield, MA
·Verizon Online DSL
·RoadRunner Cable

This is just the beginning...

of the reasons that I will NEVER deal with Dish Network ever again for as long as I live. Their technicians don't take responsibility for their errors either. Instead, they try and blame and accuse the customer for messing up something that they never even came near touching, so that they can TRY to charge her, then slanders said customer to her family members(lol) when they lose. Besides that, both me and my bf are on the do not call list and got calls from these idiots all the time(for him to sign up and me to come back lol). It's about time they did something about this POS company! They got away with far too much for far too long. They just need higher fines when more states fine them.


MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
knock on wood but I have enjoyed their service so far...No issues, yet
--
801 Images


partysource

join:2000-11-25
Phoenix, AZ
reply to Selenia
I agree I will never deal with Dish again. I will stick to my Direct TV Thank you!

wahoospa

join:2006-03-23
Charleston, SC

Where does the money go?

How come the states always get the money and not the people that are affected by the calls? Looks to me like the people that complained are entitled to the money and not the state. I bet the people doing the calling did not call any state owned telephone numbers.


jhacker

join:2001-12-11
Peoria, IL
·Comcast
·Vonage
·Comcast Digital Vo..

Dish called our military base all the time...

I remember when I was in the military, and some Dish network distributor was making automated (recorded) calls to many of the extensions on our base. I answered one and finally got patched to an actual person. While trying to sound as official as possible, I reminded him that he was calling a government installation, and asked him to add all of our extensions to the 'do not call' list. He was very flagrant, saying something to the extent that they had a right to call us to gain business. I then referred him to our commander. To my knowledge, they didn't call our base again for quite a while.


badtrip
East Bay
Premium
join:2004-03-20
Albany, CA
·Unwired Ltd
·Comcast

reply to partysource
Re: This is just the beginning...

said by partysource See Profile :

I agree I will never deal with Dish again. I will stick to my Direct TV Thank you!
Both Directv and Dish Network have horrendous and incompetent customer service. However, Directv's customer service is slightly less horrendous than Dish's.

I had Directv for around 3 years until they fucked up so bad I had to dump them. It took Dish only 6 months to screw up enough for me to call it quits.

Now all I have is a DB4 antenna...I don't miss the (lack of) programming and I have $100 extra bucks in my pocket each month.


sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
DirecTV

How the hell do I get them to stop calling me? I cancelled service over a year ago and they persist in trying to sell, with at least 2 calls a week.
--
with every mistake we must surely be learning


ChrisDG74

@qcrepro.com

They have to work on commission(since most are foreign, they probably have no base wage either). I had to call SiriusXM yesterday because my debit card had changed. Someone obviously from India(or thereabouts) spend 10 minutes trying go get me to buy a 3rd radio and "upgrade" to a lifetime membership.


rkdigital
Premium
join:2004-10-28
Norman, OK
·Internet Telephone..
·AT&T Southwest

About time

I used to work for a Dish network reseller, man let me tell you, those call centers did not give a rat's but if the customer's phone number was on a do not call list. The company I worked for was fined several times for violating the do not call list law in our state. Dish network even knew that this reseller had been fined and did nothing to stop the resellers practices that they continued to with. Fortunately that company is now no longer in business, and consumers here have had far less calls from those bone heads. As an installer for Dish network and DirecTV, I would have to admit, I have seen very few problems where the customer actually caused the equipment to fail, it usually is 95% of the time, the installer's fault since they tried to use the old cable that was in place, instead of running all new cable's for their installations. Also most of them still do not understand to use di-electric compound on all exterior fittings to stop electrolysis that occurs within the fittings, and that usually leads to the signal being degraded far enough to lose your picture at your TV.

Nyron

join:2007-10-09
Charleston, WV
·Suddenlink
·Dish Network

Worst company I have ever dealt with

They have awesome equipment and a lot of HD channels but their customer service is just horrid. We had them once and would lose the signal everyday--they pretty much refused to do anything about it until we canceled but then it was too late. So be very cautious about committing to Dish--if you have any trouble get ready for some headaches.
Forums » Dish Settles Do Not Call Violation Complaints


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