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iansltx
Member
2009-Jul-20 11:20 am
Screenshots? Golden?If I could get this service I'd probably stick with 40/20 for a month or two, then downgrade to 12/5. Then again, I'll bet DOCSIS 3 will be launched in Denver and my area by the time Qwest gets VDSL to my location.
So does anyone have any screenshots of the residential package selection screen? What area are you in? How distance-dependent (probably a lot) is the service?
If Qwest can get this deployed in a decent manner then Comcast DOCSIS 3 actually has some competition...I'd much rather have 40/20 than 50/10. | |
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Re: Screenshots? Golden?Is this what you were looking for? » /speak ··· NA%3D%3DThis came from the "new signup for 20/5.." thread | |
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Re: Screenshots? Golden?Something like that, though another one would be nice. I saw that one when it was posted. | |
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iansltx |
iansltx
Member
2009-Jul-20 11:27 am
85% RuleLooks like they're still including verbiage about their connections only reaching 85% of advertised speeds...in 2009. Hey guys, ever heard of something called "overprovisioning" to get the connection up to the actual advertised speeds? Comcast does it and guess what, you're competing against them. | |
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Re: 85% RuleThe overhead has nothing to do with "overprovisioning". The advertised speed is what the device trains at. Read here about DSL overhead. » pflog.net/dsl_overhead/said by iansltx:Looks like they're still including verbiage about their connections only reaching 85% of advertised speeds...in 2009. Hey guys, ever heard of something called "overprovisioning" to get the connection up to the actual advertised speeds? Comcast does it and guess what, you're competing against them. | |
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Re: 85% RuleI'm very aware of ATM (not necessarily DSL) overhead. If all internet had ATM overhead then okay, maybe advertising one speed and delivering another would be justified. However cable internet and non-ATM DSL techs (including GPON) don't have the majority of that overhead, and Comcast actually overprovisions their cable services to make perfectly sure everyone gets the speeds adversied, even when PowerBoost wears off.
So I maintain that Qwest should either overprovision the line or stop the false advertising of their, for example, 12 Mbit service as a comparable alternative to Comcast's service of the same speed.
Before you say anything else, I have had a Qwest DSL account, have used Qwest DSL recently and have used another provider's DSL that doesn't overprovision (Windstream in my area) but still uses ATM. I've also used providers that do overprovision (Comcast on cable, Embarq on DSL) and it doesn't take much to square speeds away with what people actually expect. I think it's not too far-fetched to actually be able to push 875 KB/s over a 7 Mbit connection, even if I have to use UDP to do that. | |
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| dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
to iansltx
said by iansltx:Looks like they're still including verbiage about their connections only reaching 85% of advertised speeds...in 2009. Hey guys, ever heard of something called "overprovisioning" to get the connection up to the actual advertised speeds? Comcast does it and guess what, you're competing against them. So does verizon DSL. but this is qworst. standard operating procedure for the bottomfeeder of telco's. 15% of 40mb and 20mb is 6mbps down and 3mbps up is what you're giving up because they still want to cheap out and use tired old PPPoE/PPPoA. it'll be still distance sensitive so don't think just because you have 1.5mbps qwest DSL that you can pick up the phone and upgrade to 40/20! | |
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Re: 85% RuleIt's not PPPoX that kills most of that 15% (though it does shave off a bit). The big problem is ATM...that's where the big performance losses are, because ATM cells are 53 bytes and nothing else is that length. | |
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Cherry Picking... again. "Select markets"I can say this, I live in West Jordan, UT, and I'm still only getting 1.5. The promise of faster service has again failed to make it to less than profitable areas and markets. It looks again like a bit of cherry picking from where I sit. Does anyone know the secret to getting a remote terminal upgraded? I was told to write a letter to the CEO, but haven't figured out just where one would send it. Anyone else in WJ wishing or have any luck with this? Thanks | |
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Re: Cherry Picking... again. "Select markets"Even worse, I have lived in Saint Paul and surrounding suburbs. I have never been able to get above 1.5mbit service from them despite advertising their 7mbit service for years.
I'll believe this when I see it. | |
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Re: Cherry Picking... again. "Select markets"I am in Northfield. Thankfully I have Charters 20/2mb not the fast 1.5mb they tried to sell me | |
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Re: Cherry Picking... again. "Select markets"Upon canceling my account (Crap 1.2 Mbps), the cs person sorrowfully told me, "Oh, sorry, looks like we don't offer any higher speeds for your area..., would you like six months free....". In any event, I flat out told her, "Look, your CEO said people don't care about speed, just "service". That philosophy is what lost me, you can't compete with DOCSIS 3.0, nor do you intend to do so. Please cancel my account.".
I hope they "recorded and analyzed my conversation with the service associate". | |
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| TransmasterDon't Blame Me I Voted For Bill and Opus join:2001-06-20 Cheyenne, WY
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to brianw1957
I am so excitedQwest annouces they will offer 40Mbps/20Mbps service in Cheyenne, Wyoming starting in the Spring of 2025. I can't wait. | |
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Re: I am so excitedsaid by Transmaster:Qwest annouces they will offer 40Mbps/20Mbps service in Cheyenne, Wyoming starting in the Spring of 2025. I can't wait. In 2025, that will be really slow! | |
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| | | TransmasterDon't Blame Me I Voted For Bill and Opus join:2001-06-20 Cheyenne, WY |
Re: I am so excitedsaid by AstroBoy:said by Transmaster:Qwest annouces they will offer 40Mbps/20Mbps service in Cheyenne, Wyoming starting in the Spring of 2025. I can't wait. In 2025, that will be really slow! Of course, Cheyenne will alway get 10 year old service today. | |
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| | | | Omega Premium Member join:2002-07-30 Golden, CO |
Omega
Premium Member
2009-Jul-21 2:47 am
Re: I am so excitedsaid by Transmaster:said by AstroBoy:said by Transmaster:Qwest annouces they will offer 40Mbps/20Mbps service in Cheyenne, Wyoming starting in the Spring of 2025. I can't wait. In 2025, that will be really slow! Of course, Cheyenne will alway get 10 year old service today. That's why I went with Bresnan...8mbit is nice, and ironically it's the fastest internet I've had, having lived in populated areas of California and Ohio, it was a suprise to me to see 8mbit avilable in Cheyenne. 16mbit is also avilable through them, but I will wait on that one. | |
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to Transmaster
Yep. They will not upgrade any town in Wyoming, ever. The actuarial tables make it unprofitable for too long. | |
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to brianw1957
Re: Cherry Picking... again. "Select markets"VDSL is a short-range tech last I checked, so you're MUCH more likely to get ADSL2+ than VDSL. Problem is, you're probably on a bonded-T1-powered node at the moment so they'd have to first upgrade you to FTTN before going to VDSL2 (which probably won't happen).
I'm in an urban area in Golden, CO (not far from Denver). No ADSL2+ here; a block over 7 Mbps is the top speed. At my location, 5 Mbps is (minus overhead of course). Yes, it's better than 1.5 but Comcast has made the upgrade to DOCSIS 2.0 at this point, so even when FTTN comes out it'll already be out of date.
Put into perspective, Comcast's second-lowest tier (Economy is cheaper than Qwest dry-line DSL FWIW) is faster in every way than Qwest's highest ADSL tier here. One megabit on uploads vs. about 716 after overhead, six megabits on downloads vs. about that much after overhead on Qwest. Except on Comcast PowerBoost will double or even quadruple download speeds and push uploads to 8-11 Mbps for the first few seconds of a download, while Qwest sits at their prescribed speeds for the entire duration.
Of course Golden, filled with college students as it is and relatively dense, would be a nice place to put some VDSL, but we don't even get FTTN so 99% of the people I know off-campus have Comcast. | |
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| TransmasterDon't Blame Me I Voted For Bill and Opus join:2001-06-20 Cheyenne, WY |
to brianw1957
said by brianw1957:I can say this, I live in West Jordan, UT, and I'm still only getting 1.5. The promise of faster service has again failed to make it to less than profitable areas and markets. It looks again like a bit of cherry picking from where I sit. Does anyone know the secret to getting a remote terminal upgraded? I was told to write a letter to the CEO, but haven't figured out just where one would send it. Anyone else in WJ wishing or have any luck with this? Thanks Go here: » news.qwest.com/company-m ··· -mueller | |
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Re: Cherry Picking... again. "Select markets"To bad the email link is bogus... Time to ask my Qwest employed brother for a hand here. Thanks | |
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| | | FFH5 Premium Member join:2002-03-03 Tavistock NJ 2 edits |
FFH5
Premium Member
2009-Jul-20 4:47 pm
Re: Cherry Picking... again. "Select markets"said by brianw1957:To bad the email link is bogus... Time to ask my Qwest employed brother for a hand here. Thanks You can send an email to Corporate Communications VP here: Nicholas.sweers@qwest.com and also get high visibility here on Twitter: » www.twitter.com/monicamartinez» www.twitter.com/rtoevsThere are other relevant email addresses and Twitter links on this web page: » news.qwest.com/contact-media | |
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to brianw1957
as a Sandy resident I had the same problem. It's inexcusable to only be able to get 1.5 megs in a fairly well populated and affluent area. I eventually got sick of Qwest's games. I dropped Qwest for Comcast and have never been happier. | |
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Re: Cherry Picking... again. "Select markets"Accidental Double post. Sorry | |
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| | rahvin112 |
to qworst
I'm in Sandy at around 9500 south 2200 east. There is Remote CO (Brick building, probably 10x15 in size) that I know has a fiber loop to it from the CO that is probably less than 1000' from my home and I can only get 1.5 down. I made the mistake of sticking to 1.5 when the initial offer of DSL was available, because IIRC they did offer 7down in my neighborhood. I think the link is so saturated with customers that they will only offer 1.5 down now and they won't upgrade anyone.
To upgrade my neighborhood I think all they have to do is upgrade the equipment on either side of the Fiber loop so they have more than T1 capacity and it's been that way for more than 2 years now. Although the equipment isn't cheap it's way cheaper than digging a new fiber into the ground and they still haven't done even that. That's how bad their finances are. Don't hold out hope they will upgrade you to VDSL or ADSL2, they are going to hit urban denver as much as they can then ignore the rest us. The only area in SLC that's going to see the new speeds is likely Daybreak. | |
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| | | woodwardXMission Internet join:2000-12-28 Salt Lake City, UT |
Re: Cherry Picking... again. "Select markets"In north Sandy, a few blocks from the Midvale border, I can still only get 256k. | |
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| | | | dynodb Premium Member join:2004-04-21 Minneapolis, MN |
dynodb
Premium Member
2009-Jul-20 5:58 pm
Re: Cherry Picking... again. "Select markets"said by woodward:In north Sandy, a few blocks from the Midvale border, I can still only get 256k. Have you checked recently? I heard that some VDSL2 remotes have been added in the Sandy area just in the past 3-4 weeks. No idea if any are close enough to you though. | |
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| | | | | woodwardXMission Internet join:2000-12-28 Salt Lake City, UT |
Re: Cherry Picking... again. "Select markets"said by dynodb:Have you checked recently? I heard that some VDSL2 remotes have been added in the Sandy area just in the past 3-4 weeks. No idea if any are close enough to you though. Just tried again on your suggestion. Still 256k. Hasn't been an upgrade in the area in the 6 years I've owned the home. | |
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| | | | MSaukMSauk Premium Member join:2002-01-17 Sandy, UT |
to woodward
well I live around 700 east in Sandy and I just looked today and I now can get speeds up to 12/896 which is a huge upgrade from 1.5/896 this address has seen the last 8 years....
Might actually order now... | |
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to woodward
I'm in northern Sandy... and according to Qwest's web site I qualify for the 40/20 service. I've had the 12/.896 service for about a year, and might go for the 12/5 upgrade. | |
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tobyTroy Mcclure join:2001-11-13 Seattle, WA |
toby
Member
2009-Jul-20 11:53 am
hmmGreat, so the people who can already get the 7 Mbps, or 20 Mbps, can now get the 40 Mbps service.
Where the people who can get 1.5 Mbps service will be for ever stick at that service speed. | |
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almaden
Member
2009-Jul-20 12:24 pm
Re: hmmExactly, how about finishing the 12/20Mbps deployment before embarking on another project?
I've been looking to upgrade to 12 or 20Mbps (from 7) here in the suburbs of Seattle for the last year. Qwest even had a "fiber optic" billboard advert about 2 miles from my house.
I regularly go to Qwest's "Notfiy Me when new speeds are available" webpage. Half the time it says I don't have a valid Qwest phone number, and the other half it fails to load w/o a page error. | |
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| danawhitakerSpace...The Final Frontier Premium Member join:2002-03-02 Thorndale, ON |
to toby
I still can only get the package 1.5/896 here in Urbandale. Of course, the catch in my area is that they want to downgrade you to 640/256 or lower because they are having problems they can't fix and the modems won't train properly. I'm staying with Mediacom at the very least until 7mbit becomes available.
What's more frustrating is that late last spring and summer the new tan DSL boxes started springing up everywhere around here, except for my neighborhood. I might have to fire off a letter to someone like other people were mentioning, it's inexcusable that every area in Urbandale around mine can get higher speeds but my area cannot. | |
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ARGONAUTHave a nice day. Premium Member join:2006-01-24 New Albany, IN |
ARGONAUT
Premium Member
2009-Jul-20 1:09 pm
wowAfter seeing comments it makes me glad I have cable net with InsightBB. | |
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Re: wowsaid by ARGONAUT:After seeing comments it makes me glad I have cable net with InsightBB. Shows how DSL basically doesn't exist in the USA except as a budget service for people who think cable is too expensive. Its funny, outside of North America, Cable HFC or plain 1 way analog Cable is almost non-existent. Cable TV is purely an American invention. In europe is OTA, or if your rich, satellite, same thing with 3rd world. The only wireline TV you can get is IPTV over ADSL from your incumbant telco, or from CLECs operating IPTV over copper ADSL, or recently FTTH was installed in your city (IPTV again). | |
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| | Ignite Premium Member join:2004-03-18 UK 1 edit |
Ignite
Premium Member
2009-Jul-20 2:53 pm
Re: wowsaid by patcat88:Shows how DSL basically doesn't exist in the USA except as a budget service for people who think cable is too expensive. Its funny, outside of North America, Cable HFC or plain 1 way analog Cable is almost non-existent. Cable TV is purely an American invention. In europe is OTA, or if your rich, satellite, same thing with 3rd world. The only wireline TV you can get is IPTV over ADSL from your incumbant telco, or from CLECs operating IPTV over copper ADSL, or recently FTTH was installed in your city (IPTV again). Not sure if my cableco would agree with that being that they pass about 50% of the UK's homes. The analogue bit I'll agree on though, think you guys are pretty rare in upgrading HFC networks to higher frequencies to make room rather than just dropping analogue MATV signals. Someone like Liberty Global's UPC might have questions too! » www.lgi.com/You guys are certainly the daddy for cable TV though and you're dead right it's by far more ubiquitous in the US than anywhere else in the world except maybe Japan. Don't need to be super rich to have satellite by the way, some quite decent relatively inexpensive deals are available | |
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The BeerI Love It When A Plan Comes Together Premium Member join:2001-07-24 Lincoln, NE |
The Beer
Premium Member
2009-Jul-20 1:18 pm
No OmahaI mean REALLY!????
Heck even Windstream is using the Qwest wire to do this now and they don't?
In the mid 90's Qwest was so competitive in Omaha with Cox, now they just gave up.
I swear if I hear or see a commercial or billboard for "Fiber Optic Qwest" again I am calling the PSC.
They claim to offer it, and put it in like 1 CO. | |
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BinkVillains... knock off all that evil join:2006-05-14 Colorado |
Bink
Member
2009-Jul-20 2:43 pm
Useless Marketing BanterMore useless marketing banter. Wake me when these fast speeds are available to the majority of Qwests subscribers. | |
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mehThis technology is 10 years too late and far too expensive. | |
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| dynodb Premium Member join:2004-04-21 Minneapolis, MN |
dynodb
Premium Member
2009-Jul-20 6:08 pm
Re: mehsaid by sonicmerlin:This technology is 10 years too late and far too expensive. Wow. Do people really have such a short memory? Broadband was still in it's infancy 10 years ago. Of those who could get it, 1.5M was fast, upstream speeds of 128k-384k were common, and 256k/256k was quite popular. FTTN and FTTH was almost completely unheard of outside of a pipe dream. Just 5 years ago 5M was considered fast. | |
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| | elray join:2000-12-16 Santa Monica, CA |
elray
Member
2009-Jul-24 2:12 am
Re: mehsaid by dynodb:said by sonicmerlin:This technology is 10 years too late and far too expensive. Wow. Do people really have such a short memory? Unfortunately, its worse than that. People have NO memory. "I want it all, now. And I want someone else to pay for it." (Oh, and any firm that risks billions to develop and deploy the technology is evil if they don't deliver it to me immediately at my price. Profit is bad, m-kay?) I, unfortunately, DO remember when we paid $.25/minute to call across the street, when we had to move to have dialtone to stay in business, when telco considered "data quality" to be 300 baud, when we had exactly *12* wireless phone channels for the whole county, when there was ONE movie channel, no cable, and it was on 6 hours a night, for $20 a month. As a kid, I used to fantasize that "some day" we would have what is now the Cartoon Network and cable television. Of course, there are still problems with telco, cellco, the cable and broadcast business models and corruption thereof, but what we have today is an order of magnitude better than anything in the past, and in most cases, competition (including mere duopoly) is sufficient to overcome any complaint I might have. | |
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Qwest - Fix your website !Here's the response I get when I try to check my number.
We're Sorry...
To provide you with the best offers available, the system is currently down for routine maintenance. This interruption is only temporary.
Check back soon to see what's new at qwest.com! | |
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Re: Qwest - Fix your website !I checked my area out of curiousity, and it's still the 20/896 package they started offering a year ago. | |
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This ISP still remains a HUGE joke where I live!The VERY BEST I can get from them is 1.5/896! While Comcast offers ALL tiers up to 50/10(BOTH mbps!)!!! | |
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dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
dvd536
Premium Member
2009-Jul-21 12:50 am
HmmmmmHmmmm. I see no mention of phoenix. Guess they don't want to compete against cox here. | |
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| BinkVillains... knock off all that evil join:2006-05-14 Colorado |
Bink
Member
2009-Jul-21 10:05 am
Re: HmmmmmDont worry. Even if it said Phoenix you still might not get the service. I live in Denver, where this stuff is supposedly deployed, and ADSL2+ and VDSL is nowhere to be found near me. | |
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WiseOldBearLaissez les bons temps rouler! Premium Member join:2001-11-25 Litchfield Park, AZ Motorola MB8600 Synology RT2600ac
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And Yet!And yet their infrastructure continues to decay and they lose customers throughout the system. The corporate wienies are useless and should all be terminated and they should hire some good engineers and tech folks who can build the ENTIRE system up to fast, reliable levels. | |
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