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|Comments on news posted 2009-07-23 18:30:25: It's not clear yet whether AT&T's recent missteps have Apple reconsidering their iPhone exclusivity arrangement, but judging from AT&T's earnings, there's no doubt AT&T would like to extend the deal, which expires next year. .. |
yep, reliability and that great "customer-centric" approach. What is he smoking. The only thing worse than the reliability is their abominable attitude towards customers and potential customers. The day Verizon or T-Mobile has iPhone support is the day I cancel with AT&T, early termination fees and lost rollover minutes be d*mned.
Their "door to door" marketing of scr"U-Verse" in my neighborhood was so intrusive, obnoxious, and unending, I ended up having to get the police involved to stop their repeated "visits" in spite of my warnings not to come on my property. (I was nice, even mildly interested the first time, firm the second time, and from the third through the eighth times, I felt like was one step away from going postal). Good way to court the early adopter on the block who all the neighbors ask about tech stuff, AT&T !
As I type this I am taking a break from building out a PBX in a Flash machine, which will shortly eliminate my AT&T land line (also waiting for my home number to get ported). I have already replaced my backup dsl Internet connection with a wireless service, and have a cable modem for my primary.
So yes, AT&T, I live for the day when you are just a bad memory, and reliability, even if you had it, would not trump the abysmal way you treat your customers.