| trust? Isn't that going to look like just about any one of those "Anti-virus" programs that pop up. "WARNING YOUR COMPUTER IS INFECTED, DOWNLOAD OUR PROGRAM NAAUUGHHH!" And then they turn into a virus themselves.
Even an email I could see being easily mistaken for a trap. Okay, even if they are not mistaken for traps, it will not be long until malware writers start making scripts to look like a comcast warning message.
I see this as a good idea, just not sure how well it will work in reality...
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The early bird catches the worm, but the second mouse gets the cheese.
CPL:IA;ASEL/AMEL. CFI:ASE/AME; IA |
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 screavic4Premium
join:2006-08-11
Paron, AR
kudos:1 | Hmmm I foresee malicious software being made copying the comcast alert. Too bad there isn't way that makes the consumer feel safe about clicking on these.
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Keyboard not found press F1 to continue.
My software never has bugs, they just develop random "features". |
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 ropeguruPremium
join:2001-01-25
Mechanicsville, VA | This will really work... For all those infected PC's that never go to the comcast.net web page.
Also, between the time the info is analyzed by these methods and the IP is returned to Comcast, what's to say that the ip hasn't been reallocated to someone elses modem giving false positives. |
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| Comcast is too big Ma cable needs to be broken up. |
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 NSM998
join:2009-02-12
Philadelphia, PA
1 edit | reply to ropeguru
Re: This will really work... said by ropeguru:For all those infected PC's that never go to the comcast.net web page. Also, between the time the info is analyzed by these methods and the IP is returned to Comcast, what's to say that the ip hasn't been reallocated to someone elses modem giving false positives. You may want to read the IETF draft on how the system works, which is posted at: »tools.ietf.org/id/draft-livingoo···n-00.txt |
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 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | reply to screavic4
Re: Hmmm That's definitely something we are hoping to learn about in the tech trial. It's a tough problem to solve.
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JL
Comcast |
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screavic4Premium
join:2006-08-11
Paron, AR
kudos:1 | Yeah, I've been brainstorming on it and the only thing I can think of is some type of "image verification" that your customers would pick and image and a phrase of their own and show it on all "official" Comcast messages via Web alerts. My bank does it, it can also be spoofed too though if they really wanted to try hard enough.
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Keyboard not found press F1 to continue.
My software never has bugs, they just develop random "features". |
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 pizzFiber pleasePremium
join:2000-10-27
Astoria, NY
 ·RoadRunner Cable
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said by jlivingood:That's definitely something we are hoping to learn about in the tech trial. It's a tough problem to solve. Add a nice pamphlet inside their monthly bills telling them of this new service. So customers know before hand, as alot of people do read their bills and the flyers they stuff inside them.
but good luck on it, not a bad idea at all.
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The more you talk, the less you listen. |
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screavic4Premium
join:2006-08-11
Paron, AR
kudos:1 | I too like it, it's one way to save bandwidth too. I also like that Comcast offers antivirus to their customers.
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Keyboard not found press F1 to continue.
My software never has bugs, they just develop random "features". |
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jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | reply to pizz
said by pizz:said by jlivingood:That's definitely something we are hoping to learn about in the tech trial. It's a tough problem to solve. Add a nice pamphlet inside their monthly bills telling them of this new service. So customers know before hand, as alot of people do read their bills and the flyers they stuff inside them. but good luck on it, not a bad idea at all. I don't know if we're planning to do that or not. But we are sending emails to customers in the trial area, for what that's worth.
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JL
Comcast |
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 FreedomBuildWell done is better than well saidPremium
join:2004-10-08
Rockford, IL | reply to NSM998
Re: This will really work... I suppose this can be used as another way to inject ads as well...another way to skirt the system uh?
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»www.freedombuild.net
Browse A lot - Sign In Little - Post Even Less |
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1 edit | Phone? Whatever happened to when the ISP detected your machine as being a virus infested plague on their network and just shut you down.Then the ISP uses something called a 'Phone' and tells the customer why they won't have Internet for a while. But the customer may get their connection for a day(at least) to download a trusted, recommended anti-virus product. With a one week trial of restoration of service, to see that they are indeed clean.
DNS redirection hacking breaks the Internet, and as mentioned above, Virus writers will make small scripts to mimic the warning message and then take you to FAKE anti-virus products.
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Consumer Rights is more than just a suggestion. |
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NSM998
join:2009-02-12
Philadelphia, PA | said by zalternate:Whatever happened to when the ISP detected your machine as being a virus infested plague on their network and just shut you down.Then the ISP uses something called a 'Phone' and tells the customer why they won't have Internet for a while. But the customer may get their connection for a day(at least) to download a trusted, recommended anti-virus product. With a one week trial of restoration of service, to see that they are indeed clean. DNS redirection hacking breaks the Internet, and as mentioned above, Virus writers will make small scripts to mimic the warning message and then take you to FAKE anti-virus products. Cutting off Internet access or blocking Internet access with a walled garden are approaches which have drawbacks...we discussed these in our Bot Mitigation IETF draft...its available at (reference section 6): »tools.ietf.org/html/draft-oreird···ation-03 |
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Reviews:
 ·AT&T Wireless Br..
1 edit | ISP disabling customers for virus problems well see I work for a local ISP and if there was a virus on your computer and its messing up are network we disable the user intill the virus as been fix and that anti-virus as to be to update before we can re-enable the service.
also on are wireless network say your package is 768kbps/256kbps and if you have p2p or virus on your compute we can turn down the service to 47.1kbps intill you get the problems fix. |
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 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | reply to FreedomBuild
Re: This will really work... said by FreedomBuild:I suppose this can be used as another way to inject ads as well...another way to skirt the system uh? Well, it can, and that's a huge problem if it happens. What Comcast is doing doesn't trigger this problem (the page that Comcast refers people to isn't marketing anything that Comcast folks don't already get for free as part of their subscription). Rogers, on the other hand, experimented with this kind of system to sell people more bandwidth. That's a problem.
The ISP isn't paid to get in the way of desired communication. However, if you're infected, the ISP ought to shut you off. Comcast has figured out a way to avoid that shut off, and customers should find that as less objectionable. As long as it is not abused, like you point out.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/ |
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funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | reply to zalternate
Re: Phone? said by zalternate:Whatever happened to when the ISP detected your machine as being a virus infested plague on their network and just shut you down.Then the ISP uses something called a 'Phone' and tells the customer why they won't have Internet for a while. But the customer may get their connection for a day(at least) to download a trusted, recommended anti-virus product. With a one week trial of restoration of service, to see that they are indeed clean. Did that really ever exist? Probably for a while. But Bots spread too fast. ISPs are not able to take on the cost of staying on the phone and handholding customers through the cleaning process.
Plus, the Internet has grown from a nice-to-have to a need-to-have. If Comcast puts you in their "screened garden" you can still do most things on the Internet essential to keeping you employed or schooled, but you're still prompted to take care of the issue. Phone and mail doesn't work because people often don't take unexpected calls or read unexpected mail.
If users will respond to it, and if things don't tend to break, this may be a better way. It's a good experiment to conduct and Comcast is being open about their conducting it.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/ |
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| reply to pizz
Re: Hmmm that's a well intended idea, but people aren't necessarily going to *read it*.
Anything other than a bill in an envelope with a bill usually goes -> trash. |
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| reply to funchords
Re: Phone? I forsee additional difficulty in that if they are *only* blocking port 80 to the redirect that people who are gamers or for various reasons might not recognize the notice. Likewise do most bots operate on 80? I'd imagine not, so they would continue at the same time.
I still applaud the idea, it's a good start, but I think there are definitely kinks to iron out. |
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| reply to funchords
Re: This will really work... Yes, this basically is a man-in-the-middle attack injecting code on top of your existing traffic. If I were to do this to someone, would there be an understanding officer at my door?
I agree that botnets need to be handled and applaud Comcast for trying to do it. But perhaps a phone call might work better, after all you know their call center's going to be flooded anyway. |
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 woody7Premium
join:2000-10-13
Torrance, CA | reply to NSM998
Re: Phone? at school we use cisco clean access for wireless, and Norton Enterprise, and we haven't had virus problem in years. What is a given is that when something is brought up, people bring all the negative things about it, but the underlying problem is the important part. This website has made me more aware, and when I can I steer people to it. I think that most people if informed want todo the right thing, but some are lazy and don't give a $hit. When a company tries for what ever reason, they should be commended as one step, not derided. For full disclosure I get a lot of Starbucks cards from the ones that for lack of a good reason, are lazy and don't give a $hit that their computer is spewing out crap. When it grinds to a halt, I get the call. Some times I can't think of a way to inform people short of disconnection
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BlooMe |
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