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Comments on news posted 2009-12-02 23:11:24: [att=1495029,r]While it veers astray from our normal subject matter of broadband-related news, users in our security forum are indicating that Avast antivirus appears to have gone seriously off of the rails. ..

page: 1 · 2 · 3 · 4 · next
Joe12345678

join:2003-07-22
Des Plaines, IL

all av have the false / bugs from time to time and I did not

all av have the false / bugs from time to time and I did not get any pop ups on my system.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: all av have the false / bugs from time to time and I did not

No, this is different. An occasional false positive is one thing.

This time it's gone seriously off the rails. I've had to shut it off.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
W5JGV

join:2001-02-03
Natchitoches, LA
Reviews:
·WildBlue

Re: all av have the false / bugs from time to time and I did not

Sadly, this is not the first time this has happened. I have all my machines set to just alert me, but do nothing until I tell the program what to do.

So far it has tried to delete the drivers for two of my webcam programs, Syncback SE, and at least one system analysis suite.

Stuff happens. I deal with it (most of the time!!)

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

2 edits

Re: all av have the false / bugs from time to time and I did not

Think how many's people's PC's are going to not be working tomorrow. (Well, not the PC's, just tons of their apps, programs, hardware, etc) :/

This is a huge black eye for Avast.

I'm seriously thinking of trying to call their sales line in the Czech republic to warn them.... but they probably already know.

--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5
said by KrK:

No, this is different. An occasional false positive is one thing.

This time it's gone seriously off the rails. I've had to shut it off.
News item on the avast problem:
»www.neowin.net/news/main/09/12/0 ··· -trojans
--
My BLOG .. .. Internet News .. .. My Web Page


cameronsfx

join:2009-01-08
Panama City, FL
Say what you want, us Norton users don't have total incompetence like that. Well, unless you use M$'s crappy virus scanner or that laughable M$ "firewall" that blocks the Internet. LOL!

Avast*
Microsoft Bad? Try us! Geeks Love Us!

*Avast does not guarantee a great, well, good, well, any experience. Using this virus, er, progam releases us of all liability. We offer no support whatsoever even if our program destroys your computer, your sanity, and your kids. MACs won't allow our program to install. It says, "Kidding, right?"

Send complaints to vladimirkrumsky@avast.com.

cameronsfx

join:2009-01-08
Panama City, FL

Re: all av have the false / bugs from time to time and I did not

Yes, Avast is made in the Czech Republic. Go figure!
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: all av have the false / bugs from time to time and I did not

said by cameronsfx:

Yes, Avast is made in the Czech Republic. Go figure!
Not too far from the hackers, thieves, mafia, and con men from Romania and Russia.
Expand your moderator at work
jayton

join:2003-12-16
Jefferson, GA

Re: all av have the false / bugs from time to time and I did not

said by patcat88:

said by cameronsfx:

Yes, Avast is made in the Czech Republic. Go figure!
Not too far from the hackers, thieves, mafia, and con men from Romania and Russia.
The hackers, thieves, and con men are on the same team as the security software people. That is how they stay in business.

ArrayList
DevOps
Premium
join:2005-03-19
Brighton, MA

Re: all av have the false / bugs from time to time and I did not

there is more to be made in prolonging a problem than to fix it
--
sbcglobal.net speedtest result 11/11/09 - 5256kbps

NOCTech75
Premium
join:2009-06-29
Marietta, GA
Reviews:
·Comcast
said by patcat88:

said by cameronsfx:

Yes, Avast is made in the Czech Republic. Go figure!
Not too far from the hackers, thieves, mafia, and con men from Romania and Russia.
Right, because there are no hackers, thieves, mafia or con men in the US.

Double O7

@208.84.191.x

Re: all av have the false / bugs from time to time and I did not

Right, because there are no hackers, thieves, mafia or con men in the US.

There are plenty in the gov. & private sector.

fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo
So everything made in the Czech Republic is bad?

ArrayList
DevOps
Premium
join:2005-03-19
Brighton, MA

Re: all av have the false / bugs from time to time and I did not

no the women are great :P

JimmyArms

join:2008-01-09
Sault Ste Marie, ON
No...Czechvar is good!

cameronsfx

join:2009-01-08
Panama City, FL
said by fireflier:

So everything made in the Czech Republic is bad?
Wasn't the Yugo made there? No, that was Yugoslavia.

Well, the Czech Republic, especially Prague, is known as a enslaved child prostitution country according to the reports from the FBI and Interpol. On any night, you can go there and find rows of Mercedes--Germans. I think it was 20/20 that reported on it too. Organizations against it worldwide do. Asia (Thailand) is the second worst and 150 Americans got busted by the FBI in a sting a few years ago.

»en.wikipedia.org/wiki/Prostituti ··· Republic
me3
Premium
join:2009-12-03
australia
said by cameronsfx:

Say what you want, us Norton users don't have total incompetence like that.
Thanks, I will, because I find ignorant bigots just as offensive as corporate thieves and conmen. Symantec's past is riddled with widely documented incompetence and, more pointedly, dismissive denials and unreasonably delayed responses. Mistakes, both small and large happen, and any and all can argue until they're blue in the face about why they shouldn't, but it's how one deals with those mistakes that shows their true measure, and that's why ALWIL still have my business despite this recent incident. So while it wouldn't suprise me if that product you're lauding still flags ZERO-BYTE files (with blacklisted filenames) as viruses (or if AVG still forced users to quit the real-time scanner to access falsely flagged files,) it doesn't suprise me that ALWIL had a fix in place for their screwup as quickly as they did.

Simba7
I Void Warranties

join:2003-03-24
Billings, MT
said by cameronsfx:

Say what you want, us Norton users don't have total incompetence like that. Well, unless you use M$'s crappy virus scanner or that laughable M$ "firewall" that blocks the Internet. LOL!
Don't even get me started on Norton. It let almost everything through.. and their NIS decided to eat a gig of memory on a system that has a gig of memory, therefore making the HDD go nuts for a few days nonstop.

..and you can't stop it.. Can't kill it with SYSTEM level access, it just suddenly decides to have a mind of its' own and takes your computer over.

I will NEVER buy another Norton product again.
--
Bresnan 15M/1M|MyWS[P4HT@4.01GHz,2GB RAM,2x1TB HDDs,Win7]|WifeWS[P4@2.4GHz,1GB RAM,60GB HDD,Win7]|Router[2xP3@1GHz,640MB RAM,18GB HDD,Allied Telesyn AT-2560FX,Kingston KNE100TX,2xDigital DE504,Compaq NC3131,iPro/1000DP,Blitz BWI715,Gentoo Linux]

Cheers19

@acndigital.net
The above article mentions disarming shields and other suggestions...just so what I did and use windows to go back to a previous restore point!
After i did this all was well and now I will just wait for avast to fix the bug.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Yep, Avast screwed the Pooch

After Avast updated tonight, it went bonkers. I've had to shut it down. It blocks programs like Mailwasher, Foxit, etc as Viruses.

It's hosed. I went to Avast's site but it was so overloaded I couldn't get on the forums or read the Blog....

This is going to be very damaging to their reputation, tomorrow lots and lots of people are going to be thinking their computers are massively infected and will be quarantining valid apps and breaking stuff left and right.

Avast should roll back the update immediately and figure out what went wrong!
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: Yep, Avast screwed the Pooch

I know of several people I've helped "Clean up" their PC's and installed Avast on it for them.

I expect I'm going to be hearing from them real soon (tomorrow.)
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

captokita
Premium
join:2005-02-22
Calabash, NC

Re: Yep, Avast screwed the Pooch

said by KrK:

I know of several people I've helped "Clean up" their PC's and installed Avast on it for them.

I expect I'm going to be hearing from them real soon (tomorrow.)
UGH! Me too! I just came on to check my mail before going to bed - and went to check something I downloaded and Avast popped up. Since it was something I KNEW wasn't infected (zplayer) I started to worry I may have gotten something, so I came on here and found this.

As I type, Avast updated, so maybe it was rolled back - or at least updated. (ran manual update)

Here's to hoping that fixes the problem, but I expect calls tomorrow.....

swhx7
Premium
join:2006-07-23
Elbonia
Maybe when malware definitions become numerous and varied beyond a certain degree, they inevitably start coinciding with patterns found in innocent programs.

This may signal the exhaustion of the antivirus approach to security.

exocet_cm
Free at last, free at last
Premium
join:2003-03-23
kudos:3

Thanks Fatness

for putting this on the front page for the non-security forum readers on the site.

fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo

Re: Thanks Fatness

Second that. I figured I'd check in today and find a blurb from other users with issues related to Avast today. When I saw it on the front page, I knew this was a major problem. Just confirmed what I already suspected but saved me the time and trouble of having to dig for it.
--
Tradition: Just because you've always done it that way doesn't mean it's not incredibly stupid. --despair.com

hayabusa3303
Over 200 mph
Premium
join:2005-06-29
Florence, SC
kudos:1

2 edits

hummm

im not having any problems.

Tho im only using firefox and msn messenger.

edit: Am i missing something here?

Edit:2 Cant wait to see what Karl gets on this.

SLD
Premium
join:2002-04-17
San Francisco, CA

I first noticed this

I first noticed this when it flagged my swap file as having a virus last week.
EdJ

join:2009-12-02
Rio Rico, AZ

the avast problem

I got this too, and it freaked me out. Seems different programs or something will set it off. I ended up running a full scan and probably deleting things I shouldn't have. Luckily my computer is still running. It's like having your lovable dog turn rabid on you.
ctggzg
Premium
join:2005-02-11
USA
kudos:2

1 edit

Uninstall?

"As of now, impacted users should uninstall the application until Avast can issue a bug fix, lest they delete necessary files on the advice of an anti-virus program gone mad."

Huh? Even if you keep it in memory scanning all the time for some reason, all you have to do is turn it off, not uninstall it. I run it on demand when I don't completely trust a particular download, and it hasn't caused me any problems at all.

DrModem
Trust Your Doctor
Premium
join:2006-10-19
USA
kudos:1

Re: Uninstall?

Well, some people may not know how to turn it off, so nuking it is the easy button.

••••

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Yay, 100 Millionth User

Too bad they didn't know they just booked a one way trip on the Cyber-Titanic.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:2

Re: Yay, 100 Millionth User

A Cyber slide at a Cyber party?

Seriously, I never got this. A tragedy where thousands perished and now it's a party favor. WTF?
--
Petty people are disproportionably corrupted by petty power…

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

1 edit

I'm betting this will actually hit the Mainstream media

This may be enough of a "Computer Disaster" to actually make it onto Mainstream Network news.

Shakes head. Poor Alwil...

Rogue Wolf
Ate the Leftover Chicken You Had Saved

join:2003-08-12
Troy, NY

1 edit

Link to "official response" is not relevant

Karl, that link you provided regards an old issue that sprang up last May. It was posted by someone in the Security forum who hadn't read it carefully. You may want to take that down.

EDIT: Damn, you're quick!
--
[Beeth] Progress (n.): The process through which the Internet has evolved from smart people in front of dumb terminals to dumb people in front of smart terminals.
erkme73

join:2009-12-02

1 recommendation

Bye-bye Avast.

This is more than a black eye, or a dented reputation. This will destroy them. With 100M potential victims, if just 1% had system files deleted to where they can no longer start their computers... I can already see the attorney commercials.

FWIW, I was helping my dad try to nail down this ghost virus. After searching for it, and finding these reports, I found it odd that my PC didn't complain. I had the same 091203 database. So I started a manual scan. During the initial memory test, it screamed four times, then without ANY warning, it rebooted my computer. Then it proceeded to a dos level scan where it began DELETING system files. I aborted that scan and immediately turned off the protection when Windows restarted.

I have all my warnings set to "ask what to do". So for this to begin deleting (not moving) without user consent is more than going off the rails. In fact, I'd say it almost has to be intentional - maybe even sabotage.

Again, if just a fraction of users - especially those with no technical skills - have any experience even close to what I did, Avast will be destroyed by this.

••••••••••••••••••
XknightHawkX

join:2003-02-13
East Peoria, IL

Trojan

This bug took out my computer. I run Ashampoo firewall and it kept hosing my internet connection. I couldn't do anything on my computer until I turned off avast services completely in msconfig. I'm not happy. I know what I'm doing on the computer but I have two brothers with computers that don't know as much. I stopped the scanner services but didn't shut it down. When they restart the antivirus will be running again. Hopefully Avast fixes this problem quick.

LaZ3R
Premium
join:2003-01-17

They better fix this ASAP or they are in deep deep crap

Crazy...
m80

join:2000-10-07
Cary, NC

avast problems?

what is AVAST? i don't seem to be having any trouble with it on my Macbook Pro..


•••••••
33358088
Premium
join:2008-09-23
kudos:2

think about hacker tools

its hilarious that tools on a cdr form 10 years ago before certain virii were born are showing up as brand new virii, this is the same thing that happens in time with these things

certain strings eventually repeat themselves in software and guess what
if you know where you got it complain to them if it hasn't wrecked anything dont worry....

WHY would they ever do this intentionally after all.....

RegNon

@verizon.net

Avast is fine on my Win7 Home o/s

Avast is just fine on my Win7 Home o/s...
but my XP systems, oy vay, alert sounds every 5 minutes.

woody7
Premium
join:2000-10-13
Torrance, CA

hmmm.......

After updating, webroot went bonkers, luckily the only thing I had to do was reinstall webroot. To my surprise The problem was showing up at dslr.......just uninstalled avast and am using Webroot for now.....
--
BlooMe

KatAttack

@bellsouth.net

Glad I'm not the only one!

Thank you sooooooooo much for posting this. I thought my computer had been infected by a rootkit so subtle that even the HJT logs look normal. How the machine could have gotten that infection was beyond me (its hardly been used since its last scan more than a month ago), but I have been using Avast for so long that I didn't even question its findings until it told me that my spybot search & destroy was infected. That's when I started googling and found your post. Again, THANK YOU, thank you, thank you!

BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:3

Bad news for them

Seems almost certain AVG and Microsoft Security Essentials will be getting an influx of new users over the next few weeks.

I never had any problem with avast! but I switched to MSE when the beta came out. Certainly glad I did.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM

actor90
Never a dull moment
Premium
join:2003-07-21
Jackson, NJ
Reviews:
·Optimum Online
·Comcast

False positives are why I stopped using Avast

Last year with in a span of one month I had Avast tell me yahoo messenger was a trojan and then Adobe Photoshop. After that mess I dropped them in favor of Avira and haven't looked back. I hope Avast straightens this out before it kills their reputation, because we need all the decent free anti-virus programs we can get out there. It's getting to the point that the only decent free alternative is Avira.
--
My Blog on blogspot.com

fifty nine

join:2002-09-25
Sussex, NJ
kudos:2

Re: False positives are why I stopped using Avast

I use Microsoft Security Essentials now. It's actually quite good.