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Comments on news posted 2009-12-09 10:23:06: Back in July you might remember that we reported on rumors that AT&T was busy cooking up a faster U-Verse tier that was supposed to drop before the end of August. ..

page: 1 · 2

woody7
Premium
join:2000-10-13
Torrance, CA

hmmmmm....

I live in an upper middle class town (not bragging), and my 1500/356 DSL (is getting to be like dial up. Been quite stable, but would like faster download.RRunner isn't offering anything worth changing for, my town is split between Verizon and the 'Deathstar", I live in Att territory, so I am not holding my breath anytime soon.
--
BlooMe
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Comcast

This is competitive in the areas they're trying to reach

The fastest tier TWC offers in SA/Austin is 15/2, albeit for $50. 24/3 is a hefty bump in price, but gets a speed increase comparable to the price increase. So if I was in SA or Austin and was within range of 24/3 and could get the service without having TV, I'd probably get it, though it's a big jump from 15/2 for $50. Would be MUCH more attractive if AT&T offered 30/5 at the same price (or maybe a little more); the profile can support it. Doubt they'll do that though.

That said, if AT&T is trying to compete with Comcast with this, they really can't. Comcast offers 22/5 for the same price, with PowerBoost pushing speeds closer to 35/8 for the first several seconds of a download. AT&T also has the issue of only being able to service a small footprint with the tier. Granted, AT&T's TV UI is better than Comcast's, but I'm an internet guy.

Hopefully AT&T will get pair bonding out to allow customers to be served at sane lengths from the VRAD with services at this speed. I won't be affected by any of this but it would still be nice for those who have AT&T as their area telco.

I'm also hoping that Time Warner Cable and Grande Communications will respond to AT&T in these areas by adding another higher-end speed tier for $70 or so at a speed comparable to what AT&T is doing with the 24/3 tier. The side effect of an increase by TWC Austin would likely be a similar increase in Fredericksburg, since TWC's internet plans there mirror those of Austin, despite the relative lack of competition (next-highest speed in the area is VZ 3/768 DSL, launched a week or two ago).
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Comcast

Interesting...biz class is cheap

Apparently U-Verse 24/3 is $95 for business class. About the same as Comcast's 22/5 biz service but much, MUCH cheaper than TWC. Hopefully this exerts downward pressure on TWC business pricing in these areas; right now $100 buys you 10/512 on a 3-year contract.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: Interesting...biz class is cheap

The gotcha that I've seen is that they use the same 2wire RG box as for residential. Business users often want to put it in bridge mode like a classic DSL modem, and manage their own network on the back end, using static IPs. The 2wire really doesn't do that, it has DMZ mode which is not a true bridge.
bebrewer

join:2002-08-06
San Antonio, TX

Re: Interesting...biz class is cheap

Modem bridging is an antiquated technology and was never designed to work on the Lightspeed architecture. You can get Static IP's for both business and consumer connections but you have to use the 3800 to manage the connections. While it isn't as robust as some boxes in the marketplace, it does have a two tiered firewall (software & hardware) so security concerns are addressed. Expect to see a firmware upgrade for the 3800 in '10 that will allow routing to be handed off to another device but you will never see true "bridged" mode anymore than you will see the reintroduction of the rotary dial handset.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: Interesting...biz class is cheap

said by bebrewer:

Expect to see a firmware upgrade for the 3800 in '10 that will allow routing to be handed off to another device but you will never see true "bridged" mode anymore than you will see the reintroduction of the rotary dial handset.
Interesting! Thanks!

Do you think that will address all the concerns those who rage about this in the forums bring up?

Can you expand on the difference between "true bridged" mode vs. "handing off routing to another device"? I'd like to be educated.
Phil Karn2

join:2004-06-14
San Diego, CA
What do you mean "modem bridging is an antiquated technology"? What do you mean by "modem bridging"?

Customers with static IP addresses (I am one) have a certain service model in mind and they expect to get it. That service is often delivered with "modem bridging", and since it's what the customer wants, it's hardly "antiquated".

Customers with static IP address service expect to receive, if possible, every packet addressed to one of their static IP addresses, REGARDLESS OF CONTENT, and they expect every packet they send to be delivered, if possible, REGARDLESS OF CONTENT.

By "regardless of content" I mean that there must be no filtering, port blocking, NAT, or anything else that might interfere with any Internet protocol or application, existing or not yet invented. The network equipment has no legitimate reason to even LOOK past the IP header. That this is so commonly done doesn't make it right.

Some routers that ordinarily do NAT have "connection tracking" mechanisms that continue to operate even when NAT is bypassed (as for a static IP address service). Such routers can bog down, drop packets or even crash when this connection tracking table overflows. I've seen this happen on public WiFi services (behind NATs) when Skype fires up and begins to flood a whole bunch of remote IP addresses looking for peers.

As long as I get my transparent static IP service I don't really care how it's delivered, with "modem bridging" or any other means. But I've been working with this stuff long enough to know that whenever an ISP wants to add "features" to its network, they're rarely to my benefit and almost always the cause of some major headaches.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1
said by iansltx:

Apparently U-Verse 24/3 is $95 for business class. About the same as Comcast's 22/5 biz service but much, MUCH cheaper than TWC. Hopefully this exerts downward pressure on TWC business pricing in these areas; right now $100 buys you 10/512 on a 3-year contract.
TWC is smart, they charge 50% off a fractional T3, but with no SLA. You got ripped off if you get anything business from them.
nocigar

join:2009-09-08
Austin, TX

I can now

I had arbitrarily logged in to my Uverse account yesterday and had seen this. What a huge coincidence.


I wondered if anyone else had it and now I see the announcement today. I currently have the 18 and considering bumping up to this with the $20 back they offer.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4

Re: I can now

If you actually try upgrading you'll probably get a "not available in your area" message, UNLESS you already have the 32/5 profile.

That's what happened to me and I'm in Austin where it's supposedly available today.
radougherty

join:1999-07-23
Austin, TX
Nope don't have it since AT&T has decided that our little community doesn't deserve U-Verse. Hell they won't even update the POTS switch to support voice mail or caller ID call waiting so I'm not expecting a VRAD in our area anytime in the near future.
Phatty

join:2000-05-10
Valley Park, MO

3 HD Streams.... maybe?

Oh so close, but still not enough for me to consider switching to Uverse.... Between my 2 Tuner DVR, and another HD Cable box 3 HD streams would provide the same exact service I get today but no room for growth so that just wouldn't work for me.

As soon as they are able to offer 4 or more HD Streams I may finally say yes to all the Uverse sales dookies that come knocking on my door.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: 3 HD Streams.... maybe?

two points: (1) 3 HD streams is not actually being offered, yet. Indications are that it is in beta test. (2) don't ever, ever, EVER buy anything from door-to-door sales people, AT&T or anyone else. For U-verse, it's best to do your own order online.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT

Tick..Tock...Tick..Tock...Tick...

Tock.

How long will it be before this company finally comes to their senses?

For the better part of 2 years now..I have been one of AT&T's biggest detractors on this website in saying they had better get busy ..and fast.. with a FTTH role out with the same sense of urgency that Verizon was doing it.

I noted time after time after time that while Docsis 3.0 had yet to even hit the ground running..when it did...it was soon going to be the biggest thing to ever hit the broadband industry. And was going to change the speed race forever in favor of the cable industry..who was already eating their lunch in terms of taking the telco's phone customers away.

Today...we have cable operators like Comcast perhaps even nearing completition of their D3 networks..and rolling out at will the likes of 50Mb..and who knows? Perhaps soon to be 100Mb speeds as well.
And, we continually now see others beginning to do the same with the likes of Cox even in the news today.

And so..what is AT&T's response? To piece together once more their antiquated copper network...trying to milk it for any last ounce of bandwidth breath that it may contain.

And still.they aren't even at 1/2 the cable co's speeds we're seeing already today.

AT&T...this is nothing short of a disaster for you. As a company you have been nuked left and right and your only response is to try to do anything at all. Your actions are nothing short of desperate..foretold months and years even ago
on this website.

You have only one choice left. Immediately....without another seconds hesitation...scrap all your copper. And pour billions upon billions into creating that which Verizon is. A world class
FTTH network.

Your failure to do so..will result in the end of AT&T..
as the world knows it today.

Tick..tock. Tick. Tock.

The clock..is running out for you.

~Rick
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: Tick..Tock...Tick..Tock...Tick...

The facts tell a different story.

AT&T, despite predictions of doom like this, has been doing quite nicely with U-verse in the marketplace, thank you very much. They've been growing like crazy, meeting all their targets, and keeping their investors happy.

From a rollout strategy point of view, AT&T has chosen to advance the state of the art in everything BUT the last mile fiber to the home. They are actually ahead of cable and Verizon in their technology in every other area. They already have a solid IPTV base, which no one else has (they are still doing RF, even over fiber). They have fiber to the neighborhood, which cable only has some of. They have their FTTH (which they call "FTTP") infrastructure in place and operating in greenfield neighborhoods.

If AT&T chooses to, they could start overbuilding fiber in existing neighborhoods now, at a much lower cost than Verizon is spending on new FIOS builds, because they already have much of the infrastructure in place.

However, their strategy seems to be to make improvements on the existing copper base. They've already cranked up the max rates and distances via VDSL2. They are going further with pair bonding. They continue to improve their offerings.

And there's nothing to say that they can't do BOTH. They can overbuild fiber in some neighborhoods, continue improving copper in others.

Who's to say this strategy is wrong? It's certainly working so far.

Maybe there's a cliff right ahead of them that they are going to fall off of, but I don't see it.

BCSman

@covad.net

Re: Tick..Tock...Tick..Tock...Tick...

LOL The only time I've ever seen an AT&T truck is when Covad made AT&T come out and check the pole. come to find out they didn't provision the right pairs but that's anoother inept story .. We're still running our POTS line over the same copper streung up more than 40 years ago . The CO was built in 1952 when this area was farmtown. AT&T is milking the copper they already have for as long as they can. The cable lines are at least 15 almost 20 years old as well so NO ONE is spending any dollars to modernize the infrastructure.
It took 5 years to replace a streetlight that got blown up when lightning struck the transformer. They replaced the transformer becaus ethey had to but disdn't bother to change a light bulb while they were up on the pole. But the rate hiles just keep a coming!
gene32

join:2004-05-03
Reynoldsburg, OH

1 edit

Ha

"We at AT&T would like to introduce you to U-verse High Speed Internet Max Turbo (aka, SHiT)."

AT&T, everyone is laughing at you. FiOS is the future, not 100 year old copper. When this crap gets to Ohio, I might seriously think about getting it (just to call back and cancel the TV service and keep the internet side). I can't think of a single earthly reason why they just don't offer HSI by itself without making you get their craptacular TV service only to call back and cancel the TV side. Nothing like watching multiple HD channels and watching your internet speed take a hit because all your TVs are on. Laughable!

To me, speed is king. And picture quality a close second. WOW/Insight max out at 15 megs in my area. I'd love to get a slice of that 24 Mbps pie! To people that signed up for uverse then called back to cancel TV and keep the internet, how much did the price of the internet skyrocket after doing so? 24 meg internet for $65? a month.........I could live with that. Who knows, maybe as they get closer to rolling that out around here, Insight will start offering 30 meg service and then what AT&T...... offer 29.9999999 meg service and CRUNCH THE HELL out of the video and make it look like low quality flash video?
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: Ha

ummmm.... what?

I guess the only facts I can throw in here are that AT&T DOES in fact allow you to order Internet separately, but they currently have a big install fee to do so. They are going to introduce a new self-install internet-only option in the future which presumably will have a lower or zero startup cost. Also I personally installed TV plus Internet then cancelled the TV, and my Internet cost did not change.
brianiscool

join:2000-08-16
40303
kudos:1

Yes

Come to Miami so I can get off Comcast and go to U-verse.

siouxmoux2

@sbcglobal.net

24/3 cost $75 a mouth! I will pass

Yikes, the new Max Turbo tier 24/3 cost $75 a mouth! I will stick with the Max 12/1.5 tier.

technologiq

join:2000-08-08
Reno, NV

Cap

I'd be intrigued to see what the bandwidth cap is once they roll this out to those areas.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4
Reviews:
·RoadRunner Cable

Re: Cap

AFAIK the caps are still in trial and no rollout has been determined. That's unlike this new 24/3 service which are now available (not trialing) in three cities, so one can infer that it'll be rolled out further once they see that it's working OK.

The caps that are being trialed max out at 150 GB/month for either 12 or 18 megabit service. This is kind of a low cap for the higher speeds (18 or 24 megabits). I hope that they match or beat Comcast which is 250 GB/month for the 18 and 24 megabit services if and when they roll out caps for real.

RiseAbove
Premium
join:2004-01-30
Reviews:
·Verizon FiOS

My neighbor just launched Fios so no need for ATT garbage

So glad they just finished up an install of FIOS in my neighborhood so I don't have to deal with ATT anymore. Why ATT didn't go full blown fiber is beyond me seems like one of the dumbest things they have ever done.
--
Looking to get into Avaya telco if you might be in that field hit me up I have a lot of questions.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4

Re: My neighbor just launched Fios so no need for ATT garbage

You're saying you can get either AT&T U-verse or FIOS at your house? That's quite unusual. Where are you, if I may ask?

RiseAbove
Premium
join:2004-01-30
Reviews:
·Verizon FiOS

Re: My neighbor just launched Fios so no need for ATT garbage

said by MyDogHsFleas:

You're saying you can get either AT&T U-verse or FIOS at your house? That's quite unusual. Where are you, if I may ask?
north Plano,TX area. Both are available here, in fact the same month I moved in Verizon started installing all the fiber for Fios and in the last two weeks have been finishing wiring it up and running tests on the lines. I expect it to be live and ready for activation very soon or at least that is what they told me.
--
Looking to get into Avaya telco if you might be in that field hit me up I have a lot of questions.

ninjakamster

@sbcglobal.net

Hmm...

I wonder when this will come to Houston? At least vs. Comcast, AT&T has no caps for us, but they have test markets where they have a 150gb cap I believe. At least make it higher than Comcast's!

Why does the download speed increase exponentially across the plans but the upload speed rises so slow? Where the lowest plan is .768/.384 and the highest is 24/3? The same goes for Comcast as well.

Now if only FIOS was available in Houston or an equilvalent service....sigh....
Mightyram7

join:2007-10-19
Midland, TX

Benefit to Max 18 (Plus) Users

What benefit for Max 18 (Plus) users you say?

quote:
32Mbps/5Mbps gateway profile that supports the higher speed and supposedly three simultaneous HD streams
Once this new profile is sent to your gateway your internet speed will increase a little even when you have your existing TV's on.

I am currently getting 16 MB or so with TV's on... I expect my speed will increase closer to 18MB when this new profile is sent out.

Mrq5
The Fab Four

join:1999-08-21
Warren, MI

3 edits

Good News , Sorta

This is good news! At least uverse is moving in th right direction. I can get Uverse now but I have been monitoring this forum for faster speeds and lower pricing. Currently I have Comcast and the Internet speeds are nice, especially with a household of 5 with teenagers playing Xbox Live everyday.

What keeps me from going with Uverse now is the req to have a box on all of my 6-7 TVs and the somewhat slower Internet speeds. The 24/3 tier does tempt me to bite now (when it comes to the Detroit area). However I think I will wait just a bit longer sense I will be paying more for Uverse than Comcast now due to all the TV's I have. With Comcast I only pay for 2 TV digital boxes. I only will switch when the cost is = or less than Comcast or the Uverse speeds/services justify slightly higher cost.
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4

Re: Good News , Sorta

You do understand that if you went U-verse and put boxes on your 6-7 TVs, you'd still only have 4 streams total? So all your TVs could not watch different programs at the same time.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

price creep

with these higher tiered packages... internet pricing is creeping upward $$. soon there won't be an internet service below $100 unless part of some crazy overpriced bundling package.. that is where I think the ISP last mile industry is heading. costs should be about the same or lower for the entry level services.. yet they are creeping up towards $50 a month (unbundled), instead of moving towards $1 per megabit we're moving towards $3 per megabit (standalone pricing). therefore we don't have competition, we have RAPE-ATITION!
chsteiger
Premium
join:2003-10-03
Pasadena, TX

1 edit

Why only 3 cities?

Why do we have to go thru the "we are rolling it out to 3 cities first" crap? Can't they roll something out to ALL of their customers for once! I hate that kind of stuff and they ALWAYS give a vague, and in this case, a REAL VAGUE time line for the roll out.

How long have they been testing that Microcell box in Charlotte? I need one and I need one NOW and it makes me sick every month when I send AT&T a check for about 350.00 for TV, Internet, and Wireless and I always feel like I'm stuck at the end of the line....
bogey780

join:2004-03-19
Here
kudos:1

Re: Why only 3 cities?

Well if you want to be technical, they're rolling out VDSL2 to almost their entire subscriber base in just over a months time. They started a soft update in Connecticut and they're nearing completion. The 24Mbps profile will probably move likewise in availability.
chsteiger
Premium
join:2003-10-03
Pasadena, TX

Re: Why only 3 cities?

So your saying in the next 4 weeks all U-Verse customers will have the 24 MB service, assuming they meet the distance requirements?
bogey780

join:2004-03-19
Here
kudos:1

Re: Why only 3 cities?

No, they'll just have a better modulation to their house. VDSL2 allows for a bit more bandwidth and better line quality than VDSL. That's something that makes the uverse experience a lot smoother (reduced errors and better quality) and it's something they did pretty fast. I don't expect it to take an incredibly long time for other cities to see it.

They just don't like pushing nationwide updates that may raise demand on the support system. Better you wait a week than have an issue where you'll hold for hours and wait days to get fixed.
chsteiger
Premium
join:2003-10-03
Pasadena, TX

Re: Why only 3 cities?

Why can't they push this out with the push of button system wide? What technical things have to be done to make this work? New software on the modem?
bogey780

join:2004-03-19
Here
kudos:1

Re: Why only 3 cities?

Let's say a modest 1-2% of people have an issue with the update. Something minor like a frozen DVR or a bricked modem. Some may need a truck roll or they may just need someone to walk them through the reset.

Would you want to be in a call center when 2% of 2,000,000 call in on the same day or 2% of 10,000 (a small city) calls in. Spacing it out a week or two makes it so much more maneagable. Especially if a hiccup develops in the order and provisioning system.
qworster

join:2001-11-25
Bryn Mawr, PA

U-verse is 1/4 of a mile away.....

Just not on my street-and with AT&T slowing down deployment, It'll probably be years until I can have it.

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