 | | just got an iphone / no real problems yet I just got an iPhone 3GS last weekend (my first smartphone). I was migrating from Verizon.
I was braced for horrific connectivity based on what I’ve read, but so far it’s been near flawless. It seems like 3G is everywhere, and I get pretty decent speeds when using it.
Of course, that is anecdotal based off my first week and a half of owning the phone. Still, I wonder how much of the problem is confined to places where lots of people like gadgets like iPhones, such as relatively affluent large urban areas? I may be having good results because I am in Birmingham, and fewer people per capita use smartphones.
Either way, I have been pleasantly surprised so far. | |
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 |  NightfallMy Goal Is To Deny YoursPremium,MVM
join:2001-08-03
Grand Rapids, MI
 ·Site5.com
 ·Comcast
 ·Callcentric
| Re: just got an iphone / no real problems yet said by joebear29:I just got an iPhone 3GS last weekend (my first smartphone). I was migrating from Verizon. I was braced for horrific connectivity based on what I’ve read, but so far it’s been near flawless. It seems like 3G is everywhere, and I get pretty decent speeds when using it. Of course, that is anecdotal based off my first week and a half of owning the phone. Still, I wonder how much of the problem is confined to places where lots of people like gadgets like iPhones, such as relatively affluent large urban areas? I may be having good results because I am in Birmingham, and fewer people per capita use smartphones. Either way, I have been pleasantly surprised so far. Which is further proof that the quality of the 3g coverage is based on the area you are in. 3g is great here in my area on AT&T. On Verizon, its great to excellent. So who is right here?
I think Stross is just ignorant about technology. He is one of these people who will say that "Comcast HSI is the best in the nation" but be totally unaware of the fact that every broadband provider is different in every area. Comcast may be good in New York, but it may suck in Miami. The difference may even be a few streets away. The key is to try the service and let your wallet do the talking.
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|  BootesPremium
join:2005-01-28
Scarsdale, NY | My AT&T 3G service has been excellent everywhere but NYC. I think that's the cause of most of the complaints. Most journalists live in NYC or LA where there are problems because of the amount of people and they're the ones writing about AT&T sucking so much. | |
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| |  RRedlineRated RPremium
join:2002-05-15
Williamsport, PA | Re: just got an iphone / no real problems yet said by Bootes:My AT&T 3G service has been excellent everywhere but NYC. I think that's the cause of most of the complaints. Most journalists live in NYC or LA where there are problems because of the amount of people and they're the ones writing about AT&T sucking so much. I think most of the complaints are from people who live/work in areas where AT&T does not offer 3G service. Even their "poor" 3G areas are far superior to their oversubscribed EDGE areas.
They need to invest in upgrades or they are going to get left in the dark by Verizon.
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|  dib22
join:2002-01-27
Kansas City, MO
kudos:2 | Lucky you... still edge only where I am at... blistering 170k downloads  | |
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| | | It's just like how people say T-Mobile 3G sucks. Well, where I live it's excellent. You can't gauge service that is bad in one but not in the other. | |
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 BF69Premium
join:2004-07-28
Camden, TN | if they say so Considering that at&t doesn't bother to offer 3G within 80 miles of me I can't tell how good it is. Meanwhile Verizon DOES offer 3G in my area and thus shall continue to get my service. | |
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 MaggsPremium
join:2002-11-29
Woodside, NY | Karl You need to capitalize Fifth Avenue!
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Hello, is anyone out there. | |
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1 edit |  Apple & poorly designed iPhone radio hardware to blame
And the iPhone itself may not be so great after all. Its design is contributing to performance problems.
Roger Entner, senior vice president for telecommunications research at Nielsen, said the iPhone’s “air interface,” the electronics in the phone that connect it to the cell towers, had shortcomings that “affect both voice and data.” He said that in the eyes of the consumer, “the iPhone has the nimbus of infallibility, ergo, it’s AT&T’s fault.”
AT&T and Apple could both gain by swapping talent.
Apple, send your marketing wizards to lend your partner a hand. It sorely needs help.
AT&T, send some engineers to redesign the iPhone to make better use of the country’s fastest wireless network.
So. It is a bad iPhone that is the cause of all the bad press that AT&T is getting.
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| | | Re: Apple & poorly designed iPhone radio hardware to blame Well, that makes it clear. I mean, AT&T pays you, and Apple doesn't. Ergo, the problem is Apple. Everyone knows you are a paid shill, just come out and admit it.
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| |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Apple & poorly designed iPhone radio hardware to blame Exactly... follow the money. | |
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| | | | | Re: Apple & poorly designed iPhone radio hardware to blame said by en102:Exactly... follow the money. You get a bonus for being KarlMarx's me-too guy.
As I've said many many times when this pathetic "Shill" argument is trotted out:
I'm retired - near 10 yrs now
I have plenty of money
I don't work for or get paid by anyone
Everyone here knows it, including you
But you trot it out when you have nothing worthwhile to say
P.S.>
Every time the accusation of industry shill is trotted out, this will be the reply:
"This mode of reasoning is a logical fallacy known as ad hominem: attacking the person presenting the argument, instead of pointing out a flaw in their actual argument. It's a fallacy because even if the criticism of the person is true, his argument may still be valid. You can only tell if the argument is valid by examining the actual argument to see if it is actually valid.
Attacking the person instead of the argument they present is intellectually lazy. It's a substitute for thinking. It's also 100% flawed reasoning: you don't arrive at the conclusion from the argument presented."
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| | | | said by karlmarx:Well, that makes it clear. I mean, AT&T pays you, and Apple doesn't. Ergo, the problem is Apple. Everyone knows you are a paid shill, just come out and admit it. As I've said many many times when this pathetic "Shill" argument is trotted out:
I'm retired - near 10 yrs now
I have plenty of money
I don't work for or get paid by anyone
Everyone here knows it, including you
But you trot it out when you have nothing worthwhile to say
P.S.>
Every time the accusation of industry shill is trotted out, this will be the reply:
"This mode of reasoning is a logical fallacy known as ad hominem: attacking the person presenting the argument, instead of pointing out a flaw in their actual argument. It's a fallacy because even if the criticism of the person is true, his argument may still be valid. You can only tell if the argument is valid by examining the actual argument to see if it is actually valid.
Attacking the person instead of the argument they present is intellectually lazy. It's a substitute for thinking. It's also 100% flawed reasoning: you don't arrive at the conclusion from the argument presented."
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| Reviews:
·RoadRunner Cable
| Back when the iPhone 3G was released (mid 2008) there was a ton of reports that, in fact, there was something wrong with either the hardware or firmware of the phone, that was causing connectivity and speed issues.
A quick google search finds a bunch of these. for example
Neither Apple nor AT&T ever owned up to anything.
I don't know the truth, but this is a data point that somewhat supports the Nielsen exec's contention. I wouldn't dismiss it out of hand like most here are doing. | |
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| | | Unfortunately (and I do mean it as I'd like to have Apple get knocked down a notch), and unless the hardware has been spec'd differently for non-US markets, AT&T's the likely culprit.
Experiences of several iphone using friends overseas as well as my own this summer in several European countries were clearly superior to AT&T's experiences here in my home market (Chicago). | |
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| RRedlineRated RPremium
join:2002-05-15
Williamsport, PA | said by fAcEtIOUs:So. It is a bad iPhone that is the cause of all the bad press that AT&T is getting. Except that the article also points out that the dropped calls and poor data speeds are not problems in other international markets with the iPhone. Try again.
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One nation, under Zod! | |
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| | | | Re: Apple & poorly designed iPhone radio hardware to blame said by RRedline:said by fAcEtIOUs:So. It is a bad iPhone that is the cause of all the bad press that AT&T is getting. Except that the article also points out that the dropped calls and poor data speeds are not problems in other international markets with the iPhone. Try again. Please point out in the Times article »www.nytimes.com/2009/12/13/busin···tml?_r=2 where it says what you claim it says about the iPhone & international markets.
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| | | RRedlineRated RPremium
join:2002-05-15
Williamsport, PA | Re: Apple & poorly designed iPhone radio hardware to blame I stand corrected. It was DSLR that made that comment. To my knowledge, the iPhone problems exist mainly on AT&T's network and not on others.
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One nation, under Zod! | |
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 exocet_cmYou delete it, I'll find itPremium
join:2003-03-23
New Orleans, LA
kudos:2 | Blackberry Too Apparently the AT&T Blackberry is the problem with AT&T's network, not AT&T. | |
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|  MattAll noise, no signal.Premium
join:2003-07-20
Jamestown, NC
kudos:12 | Re: Blackberry Too said by exocet_cm:Apparently the AT&T Blackberry is the problem with AT&T's network, not AT&T. And my backup LG phone, or my daughter's LG Shine 5 hours away ... not the AT&T network at all.
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deadzonedPremium
join:2005-04-13
Baton Rouge, LA
2 edits | BS!! Wow that guy makes BS have two meanings in this case:
Bull Shit
Blatant Shill
Regardless, you have to stick your head pretty deep into the sand to not recognize how the i-Phone has exposed At&t's sorry excuse for coverage. I sure hope he can pull his head out before he suffocates. | |
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| | Network good, coverage not The issue is not the network, it's the COVERAGE.
You can have the most advanced network in the world, it isn't worth a pint of piss if it doesn't have enough geographical coverage. | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
| Re: Network good, coverage not Yep. I agree that AT&T's 3G network is on average faster than Verizon/Sprint's by the 40%-50% in the article. Connection stability and overall coverage on the other hand are different stories. AT&T is getting better with coverage, but with Verizon you could force your aircard into 3G-only mode and almost never find a dead spot. I have my AT&T card on force-3G and there are a double handful ofplaces that my friends and I go that can't get a signal on WCDMA. | |
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| | | said by fifty nine:The issue is not the network, it's the COVERAGE. You can have the most advanced network in the world, it isn't worth a pint of piss if it doesn't have enough geographical coverage. Exactly, I don't have 3g where I live but the 2 cities next to me have 3g. There about 25-30 miles from me and anytime I'm out there I pull around 2.4Mbps. This is in the State College and Altoona area. I've also used the 3g recently deployed in Erie PA and got between 1.6-2.3Mbps.
Wish I could get that where I spend 90% of my time though. | |
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| deadzonedPremium
join:2005-04-13
Baton Rouge, LA | You are correct about that! I made the correction in my initial post to reflect that. I was talking coverage but used network for some stupid reason. | |
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| | Holes in verizon's coverage I've a friend who carries both a verizon and at&t phone. He regularly travels to Missouri. He says in certain areas of Missouri, his verizon phone gets no service (2g or 3g), while his at&t phone does. I'm not sure what phone he's using for each service. Anyone here from Missouri to confirm this? | |
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| | | Re: Holes in verizon's coverage said by rockhounds_5:I've a friend who carries both a verizon and at&t phone. He regularly travels to Missouri. He says in certain areas of Missouri, his verizon phone gets no service (2g or 3g), while his at&t phone does. I'm not sure what phone he's using for each service. Anyone here from Missouri to confirm this? I've seen the letters "SOS" on my ATT phone more times than I can count.
I'm in NY/NJ which is supposedly the most densely populated area in the US.
Go figure. | |
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 REP
@comcast.net | great? not my town I try att with smartphones not evern bother with iphone. i never see above 2 bars in my city at home nothing. thinking who paid them for saying its great. just a thought | |
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| | Root Wireless tested an entire 7 markets to decide ATT had the better market. | |
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|  GbcueAlmost P.E.Premium
join:2001-09-30
Santa Rosa, CA
kudos:8
 ·AT&T U-Verse
| Re: Root Wireless said by Uncle Paul:tested an entire 7 markets to decide ATT had the better market. And has people working there formerly employed by AT&T.
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My Blog 2.0 | |
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Reviews:
·Verizon FiOS
 ·DIRECTV
·Optimum Online
·Cablevision
| Coverage As far as coverage in NJ, it seems identical to me with my old Verizon phone, I switched to the 3GS in august.
3G is pretty good 400 - 1900 kbit download 200- 300 up
The only thing I've noticed is that voice quality is not as good as verizon's
in 3 months I've had a few dropped calls and a couple instances of echoing on a call. It's not bad enough to anger me, I'm glad I got the iphone and I'm not unhappy with AT&T
I do wish they had some flexibility on the data plan. I spend 85% of my time on wifi and my data usage is only like 100 - 200mb / month, a lower priced 250mb plan for $15 would make me really happy, but I know I'm dreaming.
in a perfect world AT&T would go to a tiered data pricing model but one that is fair $15 for 250 $25 for 750mb
$30 for a GB, just rough numbers
Imho people who go over 2GB should be treated as bandwidth hogs for the sake of the majority of customers who use a reasonable amount of data, wireless spectrum is not unlimited, it's much harder from them to handle capacity issues that your residental internet provide (who I am against caps for) and you have to be really trying to take advantage to hit those numbers a.k.a unofficial tethering.
AT&T should provide official tethering, but I don't need it so it's no biggie to me and they need to invest in capacity at the same time, where is my 7.2mbps coverage in NJ, we only have the older 3.6 in NJ. So basically I think there is fault on both sides, but AT&T did ask for it with the unlimited model in Europe where the providers have less problems with the iPhone they have faster networks and usage based internet plans. | |
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VIP
@verizon.net | .... ....Yet this problem only exists in the US. | |
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 VanPremium
join:2009-07-08
New Orleans, LA | The first 2 years with the iPhone were the worst phone service years of my life. Dropped calls ALL THE TIME, little to no connectivity unless directly outside with no roofs anywhere around me, etc....
I stuck through it due to my love for the phone itself but WOW was it bad.
It is better now but still, I just....I can't believe AT&T is anywhere near the top | |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | Heh This BS just lends to the credibility gap already suffered by the New York Times. | |
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rradina
join:2000-08-08
Chesterfield, MO | iPhone Electronics Does anyone know if the electronics in the iPhone are of any particular brand that is known to cause problems? I know this is probably just a "blame game" in full swing but is there anything at all to this?
For several years I had U.S. Cellular and I thought the service was great. Then I renewed the plan and decided it was time for a bit nicer phone. My wife and I went from a Moto flip phone to a Samsung flip. Although the Samsung had more features, the sound quality, call setup and call reliability were horrible. There were pops, clicks and drop-outs during calls with the Samsung that were never there with the Moto. Both of us experienced it and we wound up returning the phones within the 30 day trial period and paying more for Moto Razors. The new phones eliminated the problems.
Since then, I tried Cricket for a time with another Samsung phone. Same problems. I know that could have been the Cricket network but the problems were identical to the problems with Samsung and U.S. Cellular.
Now I have an iPhone and I have a completely new set of problems. Call reliability stinks. No pops or clicks, just lost calls and calls that after 30 seconds, never go through. Once I make a call, it sounds good if it lasts.
Bottom line: Any chance there is truth to the iPhone electronics at least playing a part in AT&T's troubles? | |
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| pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | Re: iPhone Electronics said by rradina:Does anyone know if the electronics in the iPhone are of any particular brand that is known to cause problems? I've wondered this myself. We have 2 non-iPhone smartphones with AT&T and when we had data service it seemed to work fine.
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"Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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| | | | Re: iPhone Electronics said by pnh102:said by rradina:Does anyone know if the electronics in the iPhone are of any particular brand that is known to cause problems? I've wondered this myself. We have 2 non-iPhone smartphones with AT&T and when we had data service it seemed to work fine. The phone matters. No matter what some Apple fanatics will claim now.
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 morboComplete Your Transaction
join:2002-01-22
00000 | Randall Stross at the New York Times is a tool So apparently Randall Stross at the New York Times is an ignorant tool. Has someone passed along this thread to him yet?
stross@nytimes.com
rs@randallstross.com
Randall.Stross@sjsu.edu
Perhaps he will join the conversation and explain how he could have missed all the DATA. | |
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| | | Re: Randall Stross at the New York Times is a tool or perhaps point his editor to the thread. lol | |
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approval from:
fAcEtIOUs 
| In my experience, handset does matter When I used my Palm Treo on AT&T, I was able to use data services much more efficiently. Now that I have an iPhone, I find that data performance is poor, especially in download speeds and the performance of the old Edge network. My Treo could operate Google Maps in places where my iPhone says, "no way." One major difference seems to be in network latency: ping times from my iPhone are much higher that from my Treo across the board. | |
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| | 9 months.... 9 months of insanely great iPhone experience here... I really don't know what all the hubub is about.... 
- A
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LETS GO METS! | |
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| BF69Premium
join:2004-07-28
Camden, TN | Re: 9 months.... said by FastiBook:9 months of insanely great iPhone experience here... I really don't know what all the hubub is about.... - A Great you're one of the few areas at&t actually covers with 3G. Good for you. | |
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| | | | Re: 9 months.... I go between my town, new york, hoboken, newark, jersey city, bayonne, trenton....
- A
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LETS GO METS! | |
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| | Secretly Verizon kicks AT&T's A** | |
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| | | Re: Secretly Fixed it for 'ya. | |
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| | Anyone use ATT in PHX I have had several ATT phones in PHX and the service is beyond horrific! I switched to Verizon and have not lost a call in months.. | |
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