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Comments on news posted 2010-02-01 12:01:11: A Comcast insider tells Broadband Reports that the company will soon be shaking up their broadband tiers, which are currently 12/2, 16/2, 22/5, 50/10 (and 100 Mbps in Minneapolis). ..

page: 1 · 2 · 3

banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
Reviews:
·RoadRunner Cable

Will they be shaking up their tier prices?

One thing I've always liked about Comcast's Internet service is that the price has been consistent for a great number of years now, at least for those of us with bundled TV service.

That said, down here we're still on the 6/1 tier because there is no D3 for us in sight. I'd be happy with just the 12/2 tier thanks!
--
"I'll follow the law until it's just stupid." -Ted Nugent

Clever_Proxy
Premium
join:2004-05-14
Chicago, IL

Re: Will they be shaking up their tier prices?

I have the 12/2 tier at home and more than enough bandwidth for me. I wish I could get something slower for a discounted priced that isn't 1/385k or whatever the flip it is.
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Will they be shaking up their tier prices?

Yep. With modem rental 1M/384K is about $40 per month here now. For that much you can get 7/512 back home on RR...

inferno

join:2008-07-06
Mississippi still has Docsis 1.1 as well, we are stuck with 6/1 and 8/1

pjhofmann

join:2000-08-22
Happy Valley, OR

New speeds

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
kudos:2

Re: New speeds

said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
Yes. Comcast required you to use a DOCSIS 3.0 modem for their 22/5 and 50/5 tiers.
--
CheckSite.us | YourIP.us | Reverseip.us

gary0922

join:2000-05-30
Wheaton, IL

Re: New speeds

How hard is it to switch from a 5120 to a DOCSIS 3.0 modem?

Is it plug and play? Or, do I have to reconfigure my router(s)?

I have 3 Airport Extreme and 1 Airport Express on a Wireless Distribution System.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
kudos:2

Re: New speeds

said by gary0922:

How hard is it to switch from a 5120 to a DOCSIS 3.0 modem?

Is it plug and play? Or, do I have to reconfigure my router(s)?

I have 3 Airport Extreme and 1 Airport Express on a Wireless Distribution System.
No reconfiguration is necessary. You may have to power cycle your router a few times to get a new IP.
--
CheckSite.us | YourIP.us | Reverseip.us

Overtkill
Premium
join:2005-09-21
Magna, UT
The modem itself is a breeze to setup. I did mine from the walled garden self configuration, and thus never had to call to get it provisioned.
MRCUR

join:2007-03-09
Columbia, PA
You just call and give them the new modem's MAC address and another number (possibly serial, I can't remember right now). They reset it and you're good to go.

PGHammer

join:2003-06-09
Accokeek, MD

Re: New speeds

MAC address and your account number (for verification purposes); in other words, no different than a DOCSIS 1.1 upgrade.

Comcast does not (and never has) require PC MAC address cloning; they require the MAC of the cable modem, however.

PGHammer

join:2003-06-09
Accokeek, MD
Reviews:
·Comcast
Modem swap, but usually NOT a router swap (unless you are upgrading to Ultra or better and have a wireless-G router; then I would suggest wireless-N router *and* adapters in addition to the D3 modem).

DOCSIS 3 modems, like their 1.1 and 2.0 counterparts, are usually customer-deployable (Motorola's SurfBoard SB-6120 is customer-purchaseable, usually at Best Buy or Fry's brick-and-mortar, depending on where you live).
alfnoid
Premium,MVM
join:2002-02-18
said by Rob:

said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
Yes. Comcast required you to use a DOCSIS 3.0 modem for their 22/5 and 50/5 tiers.
Nope, I have Ultra (22/5) with an old sb5120 (owned) and it works fine.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
kudos:2

Re: New speeds

said by alfnoid:

said by Rob:

said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
Yes. Comcast required you to use a DOCSIS 3.0 modem for their 22/5 and 50/5 tiers.
Nope, I have Ultra (22/5) with an old sb5120 (owned) and it works fine.
Of course it works. I didn't say it doesn't work.

However, to get the full advantage of DOCSIS 3.0 with the bonding, Comcast requires you to use a 3.0 modem. The fact that you are able to use a 2.0 just means that either Comcast hasn't detected that yet for your account, or doesn't care since you own the modem.
--
CheckSite.us | YourIP.us | Reverseip.us
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: New speeds

Agreed. Awfully hard to get 35/10 PowerBost like I saw on 22/5 with a D2 modem.
alfnoid
Premium,MVM
join:2002-02-18
said by Rob:

Of course it works. I didn't say it doesn't work.

However, to get the full advantage of DOCSIS 3.0 with the bonding, Comcast requires you to use a 3.0 modem. The fact that you are able to use a 2.0 just means that either Comcast hasn't detected that yet for your account, or doesn't care since you own the modem.
You didn't say it didn't work, but you told pjhofmann that he/she would indeed need to get a new modem once this takes effect....which of course isn't true.

Try re-reading what you posted and see where the misunderstanding took place.

All you had to say was that technically you don't need one, but comcast would like to see you have one or something similar.

Have a nice day

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
kudos:2

Re: New speeds

said by alfnoid:

said by Rob:

Of course it works. I didn't say it doesn't work.

However, to get the full advantage of DOCSIS 3.0 with the bonding, Comcast requires you to use a 3.0 modem. The fact that you are able to use a 2.0 just means that either Comcast hasn't detected that yet for your account, or doesn't care since you own the modem.
You didn't say it didn't work, but you told pjhofmann that he/she would indeed need to get a new modem once this takes effect....which of course isn't true.

Try re-reading what you posted and see where the misunderstanding took place.

All you had to say was that technically you don't need one, but comcast would like to see you have one or something similar.

Have a nice day
Again, you may have have been able to order 22/5 w/o a DOCSIS 3.0 modem. However, Comcast will require him to have a DOCSIS 3.0 modem before they move him to 22/5.

There is no misunderstanding. Comcast will not push the 22/5 config to a doc 2.0 modem and anyone who is on 22/5 with a doc 2.0 modem will be moved back to a lower tier when they detect it.
--
CheckSite.us | YourIP.us | Reverseip.us
d1gw33d

join:2009-06-20
Clovis, CA

Re: New speeds

Comcast does push the config to D2 modems as they did it with mine. I hit the sustained 22mbps on a regular basis and power boost up to 30mbps. The 5mbps upload is harder to hit however.

This is on Comcast equipment. They rolled out the emails and fliers to our area but when I went to order I was told I couldn't get an install and threw a fit. After 3 phone calls they pushed the config with out the D3 modem.

And most importantly they've been billing me at the Ultra tier bundled price ever since.

LeftOfSanity
People Suck.

join:2005-11-06
Felton, DE
said by alfnoid:

said by Rob:

Of course it works. I didn't say it doesn't work.

However, to get the full advantage of DOCSIS 3.0 with the bonding, Comcast requires you to use a 3.0 modem. The fact that you are able to use a 2.0 just means that either Comcast hasn't detected that yet for your account, or doesn't care since you own the modem.
You didn't say it didn't work, but you told pjhofmann that he/she would indeed need to get a new modem once this takes effect....which of course isn't true.

Try re-reading what you posted and see where the misunderstanding took place.

All you had to say was that technically you don't need one, but comcast would like to see you have one or something similar.

Have a nice day
If you want it to work correctly, you need a D3 modem.

Have a nice day also.

mawme1

@omcastbusiness.net
I am on 22/5 and have a SMC8014
jkdood

join:2010-01-29
Levittown, PA

Re: New speeds

According to the HSI approved list - the 8014 does not support D3. Anyone wants to see full list its at »customer.comcast.com/Pages/FAQVi···-service
Sterlingo

join:2002-03-24
Shingle Springs, CA
Reviews:
·Comcast
said by Rob:

said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
Yes. Comcast required you to use a DOCSIS 3.0 modem for their 22/5 and 50/5 tiers.
I don't have any specific knowledge about Comcast's DOCSIS requirements but my observation here is that you have provided pjhofmann with an answer to a a different question than the one that pjhofmann asked.

His question was whether Comcast's pending automatic bump of his speed from 16/2 to /4 would necessitate a new cable modem. Your curt response refers not to pjhofmann new 20/4 speed but to a different speed, 22/5. As I said, I don't know whether or not a DOCSIS 3.0 modem will be required for the 20/4 tier, but I do know that the 16/2 tier is being raised to 20/4 not 22/5.

I would not purchase a new DOCSIS 3.0 modem until I confirmed that the DOCSIS 3.0 rule that Rob says applies to the 22/5 tier also applies to the 20/4 tier that pj actually asked about.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX

1 edit
I think that 20/4 is still in docsis 2.0 range for the motorola 5100/5101/5120. I would hope I wouldn't have to buy a new modem for that upgrade.
"Docsis 1.1/2.0 Certified cable modem capable of providing up to 38Mbps downstream, and 30 Mbps upstream data rate."

»www.speedguide.net/broadband-view.php?hw=6 (5120 is also docsis 2.0 certified so it should be fine also.)
--
Team Discovery-Join the fight

Lark3po
Premium
join:2003-08-05
Madison, AL
Reviews:
·Knology

2 edits
said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
I have the same modem and get 24/4 with Knology's DOCSIS 3 upgraded network in my area.

Edit:
You should be good up to 42/30 with a DOCSIS 2 modem.
»en.wikipedia.org/wiki/DOCSIS

Edit:

digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana

Re: New speeds

said by Lark3po:

said by pjhofmann:

So I'm currently on 16/2, to get the new speeds I have to ditch my 5120 for Docsis 3.0 modem it seems?
I have the same modem and get 24/4 with Knology's DOCSIS 3 upgraded network in my area.

Edit:
You should be good up to 42/30 with a DOCSIS 2 modem.
»en.wikipedia.org/wiki/DOCSIS

Edit:

That's if no one else on your node is on the internet. Go with the DOCSIS 3, your data will get spread out across the multiple channels instead of stuck on the channel with all the D2 modems.
--

SouthWest Louisiana PC Users Group »www.swlapcug.com

Lark3po
Premium
join:2003-08-05
Madison, AL

Re: New speeds

Thanks for the info. I'll look into that.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA
Reviews:
·Verizon FiOS

Can you really get those speeds?

The speed tier doesn 't matter much if it slows to a crawl every evening. Which is what would happen every evening to me when I had Comcast. It still happens to my brother and my Parents. all different neighborhoods.

I've never had that problem with FiOS. And those Comcast speed tiers are almost laughable compared to what FiOS offers. And the FIOS speeds are available 24/7/365

Shack

join:2002-01-17
Bloomington, IN

Re: Can you really get those speeds?

Verizon is not every where, for some people it is dsl or Cable. Fios has a relatively small footprint.

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
Reviews:
·Vonage
said by aaronwt:

The speed tier doesn 't matter much if it slows to a crawl every evening. Which is what would happen every evening to me when I had Comcast. It still happens to my brother and my Parents. all different neighborhoods.

I've never had that problem with FiOS. And those Comcast speed tiers are almost laughable compared to what FiOS offers. And the FIOS speeds are available 24/7/365
I know I have not been able to get my 22/4 speeds. I get the upload speeds, but download speeds are stuck at 1.4MB down at the highest. Not even close, half of what they say I should get.
--
801 Images

jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1

Re: Can you really get those speeds?

If you have download speeds that don't exceed 1.4Mbps, then you have a serious technical problem, and I recommend you post in the Comcast Direct forum or start a new thread here describing the situation in detail.
--
JL
Comcast

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
Reviews:
·Vonage

Re: Can you really get those speeds?

I have one in there already, and the person in there was great.

The person that called me informed me that signals were all okay and it would cost me money to have a tech come out to my house again.

I don't have extra money to waste to be honest or even take that chance. It is not cheap to have someone come out here.

It seems fine at my house, so it would have to be something outside of it which it seems no one can find.

Like I said something is not right, but I can't risk money to have a truck roll out and say everything is peachy
--
801 Images
Ken_H

join:2004-03-15
Canton, MI

Re: Can you really get those speeds?

If everything was fine, you'd be getting the speeds you're paying for.

Is the modem Comcast owned?

jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1
said by MSauk:

I have one in there already, and the person in there was great.

The person that called me informed me that signals were all okay and it would cost me money to have a tech come out to my house again.

I don't have extra money to waste to be honest or even take that chance. It is not cheap to have someone come out here.

It seems fine at my house, so it would have to be something outside of it which it seems no one can find.

Like I said something is not right, but I can't risk money to have a truck roll out and say everything is peachy
Well, that just means the RF looks good to the demarcation point at the cable modem and says nothing for what may be happening in your home network, etc. I recommend you start a new connection-related post here (and follow the FAQs for such posts).
--
JL
Comcast
Ken_H

join:2004-03-15
Canton, MI
Reviews:
·Comcast
From what I read, Comcast is pretty consistent with the ability to deliver the speeds they advertise. If a sub isn't getting what they pay for, a call for service will usually fix the problem.

Of course with over 25 million customers, I'd bet at least a few are unhappy.

Van
Premium
join:2009-07-08
New Orleans, LA

Re: Can you really get those speeds?

I was pretty happy with my Comcast speed last year in Chicago

Never really had any issue with downtime nor getting the speed I paid for
iansltx

join:2007-02-19
Golden, CO
kudos:2
I've never seen my speeds dip below advertised as long as I'm not routing over some lousy network between myself and my destination.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

1 edit
You're right.. it doesn't matter if they slow to a crawl.. however, for the majority of people, they don't slow.. My speeds stay steadily consistent all the time as do many other's.

Different experiences for different people/areas/hoods.

I just find it funny that people think it's laughable when a provider is offering an upgrade in speed at no charge. The average user doesn't need, at this time, more than what comcast is offering in all honesty. For those areas that are offering fios, then people have that choice.. for those who aren't able to get it, then I think Comcast, of the major carriers, is offering the best bang for the buck.
wayne8888

join:2005-10-16
Baltimore, MD

Re: Can you really get those speeds?



This is speed running ethernet directly from Airport Extreme router to laptop at around 9:15PM (50/10 tier of course)
Wayne
wayne8888

join:2005-10-16
Baltimore, MD

This is what I'm getting at 9PM tonight via wireless router ....pretty much prime time with a D3 Moto 6120 and Airport extreme router downstairs from this IMAC! Faster still with ethernet of course. Not bad for prime time!
Wayne

Clever_Proxy
Premium
join:2004-05-14
Chicago, IL

"Comcast will be eliminating the 22/5 Mbps tier."

So, what will happen to all the customers on the 22/5 tier?

See 12 replies to this post

SLD
Premium
join:2002-04-17
San Francisco, CA

1 edit

And here in Houston...

In the 4th largest market, where there is nothing above 8/2 - what will *our* speeds be? 8/2.5?

See 12 replies to this post
chas3

join:2004-12-03
Dallastown, PA

Economy Tier

Any word on the ecomony tier speeds, currently 1M/385K ?
I see low end speeds from other carriers increasing and at lower prices.
Will economy tier need to buy new modems?

Boredness
The Lurker
Premium
join:2005-07-07
In Limbo

1 edit

Re: Economy Tier

Yeah there is a huge gap between the 1m/384k economy tier and 12/2 perfomance in D3 areas. Does 4mb/768k sound better?
Sammer

join:2005-12-22
Canonsburg, PA

1 edit

Re: Economy Tier

said by Boredness:

Yeah there is a huge gap between the 1m/384k economy tier and 12/2 perfomance in D3 areas. Does 4mb/768k sound better?
Even 2m with Power Boost / 768k (at the economy price) would sound a lot better.
Lyserjic

join:2002-07-02
Deer Park, TX

new speed tiers

Awesome. I just upgraded 16/2 last week on a special offer, $4.00 more a month (not promotional) if I let them give me basic TV. Fine, go ahead..


Stevex64

@comcast.net

Question

I am pretty sure we still have an old DOCSIS 2.0 modem in our household, do I need to contact Comcast to get my modem exchanged or do I need to buy a new one?
jpboss

join:2003-09-13
Conyers, GA

Re: Question

Go ahead and purchase a new Motorola 6120 Doc 3.0 modem. I did before Doc 3 was available in my area and when it was turned up I saw the improvement and also the multiple channel bonding. I am now running in the 60/10 speed and it is smoking but not sure if I see the cost:benefit ratio though.

banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
If you're currently leasing your modem from Comcast, contact them and they should provide you with a new one.
--
"I'll follow the law until it's just stupid." -Ted Nugent

Stevex64

@comcast.net

Re: Question

Thanks a lot will do
tivoboy

join:2004-05-10
Menlo Park, CA

pricing

is there a pricing list somewheres?
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: pricing

Sounds like Blast will just get moved up to the new speed with no pricing change.

jseymour

join:2009-12-11
Waterford, MI

What's It All Mean?

I ordered, and am paying for, 6/1 (Business). Speed tests say I'm getting up to 23 down and 1.5 up. So I've no clue what this "shakeup" might mean to me.

As long as I get at least the 6/1 for which I contracted and no price increase, I don't really care.

Heck, I'm just coming off of 144k IDSL, so 6mb/s seems to me to be all the bandwidth in the world
MRCUR

join:2007-03-09
Columbia, PA

Re: What's It All Mean?

Speedtests are only showing your PowerBoost speeds, which aren't sustained. Download a large file and you'll see after 30 seconds or so what the actual transfer rate is (should be a little under 1MBps).

Boredness
The Lurker
Premium
join:2005-07-07
In Limbo
Reviews:
·Comcast

Interesting

I am on the 16/2 tier already and am renting a D2 eMTA modem from them so will I have to get a D3 eMTA to get the new 20/4 speeds? How about they also bump up the cap to 320GB and give us a little more headroom huh? I say 320GB because It should go by the next hard drive size.
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL

Suspicious

I'm hoping this is true, the only thing that makes me a little bit suspicious is most of the time Comcast appears to market the Blast tier as 20/4 service (i.e. w/ PowerBoost).

Example from Comcast.com:

Blast!®
Downloads up to 20Mbps, uploads up to 4Mbps with PowerBoost®.
All the speed you need for downloading music and movies, and uploading photos and streaming video.
Comprehensive security tools.
SmartZone® Communications Center.
Access to Comcast.net.
7 e-mail accounts, each with 10GB of storage.
This starting price is for customers that currently subscribe to Comcast Cable or Comcast Digital Voice service.

P.S. When did Comcast.com finally update their color scheme? I'm very glad they got rid of the old hideous color scheme.

Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1

WTF

When am I getting my 16/2 upgrade! I am still on 8/2 AFAIK!

camaro92
Question everything
Premium
join:2008-04-05
Westfield, MA
Reviews:
·Comcast

Re: WTF

It's all in the markets my friend,when docis 3.0 hit the first roll out, my area i had it like the first day it was announced in the email, then i got upgraded to 16/2,now they offered me a deal with phone service so with that package i got upgraded to 22 package witch they said had to include a new moto modem.I am not complaining about new speeds great but like everyone said a price drop would be nicer,on a side note it sucks that the only docis 3.0 modem that consumers can buy is the moto though.

Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1

Re: WTF

said by camaro92:

It's all in the markets my friend,when docis 3.0 hit the first roll out, my area i had it like the first day it was announced in the email, then i got upgraded to 16/2,now they offered me a deal with phone service so with that package i got upgraded to 22 package witch they said had to include a new moto modem.I am not complaining about new speeds great but like everyone said a price drop would be nicer,on a side note it sucks that the only docis 3.0 modem that consumers can buy is the moto though.
I will call tonight

inferno

join:2008-07-06
In Mississippi we still only have docsis 1.1 6mbps/1 and 8mbps/1. This will not happen here.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

watchword for 2010 UP, UPLOAD that is..

Verizon FIOS subscribers have reported their download & upload tiers going faster in might just be a "FIOS BOOST" comparable to that which cable companies have utilized to give speedtests and other shorter downloads extra bandwidth. The fios term is called "fluff"-- some even report their caps being consistently higher such as a 15/5 being 20/15 and 25/15 being 35/25 or something such as that-- reports vary as to the consistency though. All docsis 2.0 tiers should push the 12 megabit upload spec and docsis 3 tiers should be 15megabits or higher.

For the time being, Verizon's prices are higher bases on their promotion which ended 1/17/2010. So, triple play is $109 regular price plus a $20 discount per month making it $89 + about $15-$20 in taxes and fees+set top rentals.. so there goes your "discount".. hehe.

IF stand-alone broadband pricing goes lower and/or you get more bandwidth for less money (that currently offered), I'd be the first to applaud that move in the right direction.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Comcast

Re: watchword for 2010 UP, UPLOAD that is..

Unfortunately, nobody will willingly engage in price competition unless they can't compete on features/performance and don't want to pay the necessary money to upgrade. The price competition game is what Qwest is playing here in Golden, CO but a lot of folks aren't playing along. People would apparently rather have a reliable 12/2 connection for $55 per month than an iffy (or maybe reliable) 3/5/7 down, 896k up (minus 14% for overhead) connection for $35. The upload is the kicker here; if Qwest had VDSL here I might be using 7/5 instead of 12/2 right now because 7/5 would be cheap and upload is what I want.

Sadly, I've got the option of DOCSIS 3 cable or ADSL...if I want upload I pay in spades to get it.

Scatcatpdx
Fur It Up

join:2007-06-22
Portland, OR

Comcast Nneds to look at the other end

I agree; reality and bills forcing me to cut back, I would love to see an economy 3 to 6MBs tier. I planning to drop comcat for Clear.

SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Harwood Heights, IL
kudos:4

can i keep it?

So, I have 22/5.. Can I keep it if I want?
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: can i keep it?

I'm sure you'll be able to. It's just that for $10 less you'd only be sacrificing 2 Mbps down and 1 Mbps up.
cwm1276

join:2004-01-16
Stillman Valley, IL
Reviews:
·Comcast

Just installed Last Friday

I got a SBV5222 installed. It looks to be only Docsis 2.0. I am in an area where the World of More has not arrived yet, and according the tech who installed it said they just have started training in my area. I find it highly doubtful that they will be 100% converted by the end of the year. I bet we still have expanded basic at the end of the year. (granted we might close to having DTA's out and ready to turn it off)

In area's like mine where comcast only has DSL to compete with, they have no reason to push out the higher speeds.
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Just installed Last Friday

They pushed D3 out in the Denver area and at the time Qwest's highest tier could be matched by Blast. Even now many areas can't even get ADSL2+ from Qwest, but Comcast has 'em all wired for DOCSIS 3. So there is hope...
VirtualWorld
Premium
join:2009-08-12
Denver, CO

Re: Just installed Last Friday

Comcast has been somewhat expensive and not with out outages here in South Denver I-25 close to DTC. Qwest just updated the neighborhood fiber optic box in the corner of my back yard. Before moving from 12 blocks away from here, I had really bad quality with QWest and not sure if I want to go there again. But, the price is cheaper.
Comcast HSI, one HDTV (with only HBO) and digital phone package is costing me close to $200 a month. The Qwest / dish combo would be about half.
What to do?
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Just installed Last Friday

Get Qwest, assuming they can give you decent speeds in their own hometown. For me (and for others in Golden AFAIK) Comcast has been much better than Qwest.

Vix

join:2001-12-30
Denver, CO

What about the current 22/5 subscribers?

When I switch to 22/5 business class Comcast forced me to sign another 1 year contract. I really don't see how they can force me off of 22/5 without voiding said contract or upgrading me to a higher tier at the same price.

I'm VERY happy with my current speeds, and really hope things don't get jacked up by their overzealous marketing department.

For me, my 22/5 connection currently averages 100/6 speeds.

Simba7
I Void Warranties

join:2003-03-24
Billings, MT

Re: What about the current 22/5 subscribers?

Ya, but if you do reach the 100mbps speeds, most of your upstream is used for error correction.

chong67

join:2001-11-18
Jonesboro, GA

What would be 12/2 then?

I am getting Comcast HSI this Wed(first time).

I hope to get 12/2 and what would that be upgrade to?
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: What would be 12/2 then?

Probably would stay 12/2. I think the idea is to distance the next tier up from the basic (but not Econo) tier so people will actually buy it. I only know of one friend who has 16/2. Everyone else has 12/2 (including me now).
saratoga66

join:2002-08-22
Saratoga, CA
The 12/2 tier is not changing. They are just consolidating 16/2 and 22/5 into one tier.
miami786male

join:2008-06-30
Miami, FL

Goodnews

This is good news..Keep up the good work Comcast...

pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

Re: Goodnews

said by miami786male:

This is good news..Keep up the good work Comcast...
Not for people who want more upload...I could care less that it's 2Mbps slower on the download side, but the missing 1Mbps on the upstream side is a 20% hit in upstream speed.

I would be pissed if I were already a 22/5 customer and they took away 9% of my downstream and 20% of my upstream.
--
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." -Ferris

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