| Common sense? I have U-Vere and I went with DSL but its availability of being unlimited. I don't need to be wondering, or worrying, if I went over and how much I'm being charged.
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Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben
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| I am switching over to U-verse in April.. Great timing for me. |
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| god bless those users that complained. they spoke for the masses.
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sbcglobal.net speedtest result 11/11/09 - 5256kbps |
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 Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
kudos:4 | $1 per gig overage I'd take that on a mobile BB plan ... |
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 kapilThe Kapil
join:2000-04-26
Chicago, IL | VP? Why would a VP level officer of the company have to reply to a BBB complaint? An inquiry from a state regulator, sure, but the BBB has no legal authority and businesses, although at their own peril, ignore such complaints regularly.
Unless they hand out the VP title at T like they do at bank...to everyone who walks in the door. 
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»www.VoIPTrunk.com |
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| LOL Good thing the "VP of Regional West of AT&T" acted like an adult. I was worried they were going to take their ball and go home.
(sarcasm) |
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Reviews:
 ·Charter
| I also complained to the BBB and it worked... I too complained to my local BBB about the caps in Reno, NV. a few months ago. I was pissed that I was notified AFTER signing up that there would be a cap and that if I went back to my old DSL service I would still have a cap.
Within a week they were no longer monitoring my DOWNLOAD usage - only my upload. When the next billing cycle happened it said at the top of the bandwidth meter:
"If you do not see any usage for your high-speed Internet service listed in the online tool, you will not be charged for going over the included usage amount. "
And its no longer monitoring my upload or my download usage. |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 | reply to Jim_in_VA
Re: $1 per gig overage +1 on that, but $1 per GB on fixed is crap. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to kapil
Re: VP? Some companies like the pieces of flair that BBB and JD Power hand out. |
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 LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5 | reply to kapil
said by kapil:Why would a VP level officer of the company have to reply to a BBB complaint? An inquiry from a state regulator, sure, but the BBB has no legal authority and businesses, although at their own peril, ignore such complaints regularly. Unless they hand out the VP title at T like they do at bank...to everyone who walks in the door. The Stop the Cap site lists no info on the complaint or on Albert, the mysterious complainer who got a VP to call him. Truth? Or just another story? |
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| Bravo! Success |
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 GaffJust like that gypsy woman said
join:1999-09-05
North TX, US
 ·VOIPo
·Suddenlink
 ·AT&T Southwest
| Excellent news I'm very happy with my AT&T DSL service but that would not have stopped me jumping ship either back to cable or to another DSL company if these caps were implemented.
80GB/month on the Elite plan? Someone is clearly stuck in a timewarp leading to a decade ago if they think that's a suitable amount, and ideally there should be no caps at all.
According to my router logs I have used over 80GB/month in 5 of the last 10 months, as my DSL connection is powering 3 Internet-enabled devices (2 PCs and a PS3).
I'm very glad to hear that these trials failed.
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My PC Gaming Blog
»thegaffadin.blogspot.com |
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 r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX | Now only if Comcast would learn something here. |
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GaffJust like that gypsy woman said
join:1999-09-05
North TX, US Reviews:
·VOIPo
·Suddenlink
·AT&T Southwest
| I'm not a fan of caps by any means but at least Comcast has theirs at 250GB a month. I've not even come close to that in a heavy usage month.
That's not to say others won't though, since what is typical for me is not going to be typical for everyone else.
That's the issue with caps, they are a one-size-fits-all bandaid.
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My PC Gaming Blog
»thegaffadin.blogspot.com |
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 BF69Premium
join:2004-07-28
Camden, TN | said by Gaff:I'm not a fan of caps by any means but at least Comcast has theirs at 250GB a month. I've not even come close to that in a heavy usage month. Well when it first came out 250 seemed reasonable and is for the vast majority. However....
A) Nearly 18 months later and the cap is the same. I think most people that accepted caps assumed they'd eventually go up. So far no dice
B) With Docsis 3.0 the need for caps especially one as low as 250 GB a month isn't necessary. 250 GB is equivalent to 800 kbps. A Docsis 3.0 system can't handle more than 800 kbps per customer? |
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| reply to Linklist
Re: VP? a story called BS. |
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 Mr FelFlynn LivesPremium
join:2008-03-17
Louisville, KY | reply to ArrayList
Re: god bless Completely agreed, I've been worried about this issue since they're rolling out U-Verse out here as well. Thanks guys! |
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 The LimitPremium
join:2007-09-25
Greensboro, NC
kudos:2 | reply to BF69
Re: Excellent news Something tells me that this meter that Comcast has been working on for so long will throw a curve ball in the situation.
I predict Comcast to slowly move people to usage based tiers. Think about it, why work on the meter so hard when only %1 of the customer base is supposely taxing Comcast's network? Wasn't that the argument about imposing caps? |
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| reply to ArrayList
Re: god bless YES YES YES THANK YOU ATT
now I fully expect att to somehow pull a TWC and flip flop a few times... but at least they are on the fence about the whole thing!
I called att atleast 4 times to complain bitterly to them about this, and not just tier 1 techs, some big wigs seemed annoyed when I talked to them 
Video I made about this a few months back: »www.youtube.com/watch?v=u5n9MDVJXPU |
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| Thank you att I am so happy that they listened! Now don't change your mind again att, I will be calling again! |
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