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Comments on news posted 2010-07-23 14:40:22: According to a new study from the Yankee Group, 73% of iPhone users are very satisfied with AT&T's service, a number well above the industry average satisfaction score (69) and AT&T's score for all phones (68). ..
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 Reviews:
 ·AT&T Southwest
| why is this such a big deal my 3g blackberry since getting it 8 mths ago gets crappy reception, drops calls and randomly reboots.
So why all of the special attention for the iPhone customers?
Welcome to the 97% coverage, that is we cover 97% of the folks in the world by offering a product. This does not mean 97% reception of signal al across the US!
JMO | |
|  pnjunctionTeksavvy ExtremePremium
join:2008-01-24
Toronto, ON
kudos:1
 ·TekSavvy Cable
| Can anybody say Stockholm syndrome? They are trapped with AT&T exclusivity and many refuse to see any flaws in anything Apple related (ie. don't hold it that way) so of course they're going to put AT&T in a positive light. I think the fact that iPhone users are more satisfied than other AT&T customers (why would they be other than their adoration for the phone itself?) speaks for itself. | |
|  VanPremium
join:2009-07-08
New Orleans, LA | Most are probably like me and love the iPhone and its features but are absolutely disgusted with the terrible AT&T service
So, if someone asks me if I am satisfied I say yes....but more b/c of the phone and NOT whatsoever b/c of the terrible service | |
| ackman
join:2000-10-04
Acworth, GA | wow An amazing study, a shame they didn't contact me. I like my iPhone, hate AT&T. | |
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