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|Comments on news posted 2011-03-22 16:29:15: While the consumer response to AT&T's T-Mobile is generally negative, AT&T's fortunate in that the deal at least has shifted media attention away from AT&T's recent decision to start charging DSL and U-Verse users overages. .. |
| |dvd536as Mr. Pink as they comePremium
Re: Why would anyone expect AT&T and others to have cap
said by Bill Neilson:just like electric companies and their inaccurate "smartmeters"
meters that are accurate? They want it to be inaccurate b/c they know that users have no ability to fight back if they get screwed.
The early bird gets the worm but the second mouse gets the cheese
Hang on... Well hang on a minute... that second screenshot (»/r0/download/1···sage.JPG) is clearly from uTorrent, not from a firewall, and the usage is out by what, 3.5GB?
Last I checked, it's entirely possible for things like Windows updates, AV and other program updates, web surfing and things of that nature to take up 3GB or so during the course of a month. Going by those screenshots alone, this is a non-issue.
I'm not defending AT&T, but if done correctly, usage-based billing can be a good idea, and I would encourage it (if the per GB price is right), and I do encourage it on my own service, but if billing is way off (modem stats versus the ISP's portal), then it's a significant issue and should be fixed immediately.
"Unlimited" is a farce and a bad business model, and doesn't work well for anyone except those pesky few who abuse the connection (by which I mean those who are download terabyte after terabyte, not a few hundred GBs here and there).
We prefer the term "flat-rate" because that's what we offer: flat-rate as in billing, not unlimited as in usage, and if your internet is a bit slow at certain times of the day then that's just a side effect of the flat-rate billing and sharing of the connection.
At the same time, we recommend particular speed tiers based on usage - we wouldn't suggest that a customer opt for a 5mbit/s plan if you plan on using 1TB a month - we'd suggest something closer to 50 or even 100mbit/s - not only is the price not that much different to the 5mbit/s option, but the performance is significantly better, and you might even save a couple of bucks on your power bill.
Of course, I'm operating in countries where bandwidth is significantly more expensive than the USA - if my traffic was mostly domestic and I could have multiple 10Gbit/s peering for the prices I've seen in the US then my attitude might be different!!
Founder & COO - Hayai Broadband - hayai.in / hayai.net.nz