| |pnh102Reptiles Are Cuddly And PrettyPremium
Mount Airy, MD
said by jkeelsnc:Agreed. But ISPs are known to lie outright about customer usage. As we've seen, these lies always seem to favor the provider in terms of applying overages.
Don't count on anything from the government these days. Those guys look out for themselves. LOL
With any metered service, you have reasonably good confidence that the meters used to calculate the amount you will pay are in good working order and can be verified to ensure that you pay for what you used. Metered broadband service should be no different.
"Net Neutrality" zealots - the people you can thank for your capped Internet service.
| |Camelot OnePremium,MVM
said by outrageous :And they can do that, individually. But don't count on a class action!
If ATT cannot give customer instant and continuous access to a meter which is 100% accurate, user should file a lawsuit against them. $10 per GB is outrageous.
Re: Pathetic Isn't basic DSL cheap? Doesn't it cost $19.95/month? That means the initial cap costs roughly $1 per 7.5GB data or $6.66/50GB. I believe my gas, electric and water bills include some kind of base charge for service or the first X units is priced higher. This is designed to make sure the consumer pays a minimum to offset infrastructure costs. If that's factored into the base cost of DSL, the first 150GB is even cheaper? Why isn't it priced at $6.66/50GB (or even cheaper) when you exceed the cap? Let's face it, this isn't metered billing. AT&T is punishing you when you don't conform not unlike the credit card agreements.
I recently purchased a new Dell laptop using their free financing offer. I read the credit agreement and if you have a late payment, they'll sock you with a $35 late fee and raise the interest charges from 21.99% to 25.99% until you pay on time for at least six consecutive payments.
If this was metered billing, AT&T would not provide three grace overages for the life of the account. That tells you right there that it doesn't cost them anything. Can you imagine the other utilities crafting deals like this?
This isn't metered billing. This is a penalty. If you use more than your cap, you get yelled at three times and then you get punished. I guess this is kind of like some state's three-strike laws.
| |espaethDigital PlumberPremium,MVMReviews:
said by sonicmerlin:Using 0.0% financing when it doesn't affect the price of the product can actually be a very smart thing to do.
You bought a laptop on a loan? What the... heck?
| |Camelot OnePremium,MVM
said by hottboiinnc:The difference is that water, gas, and electric meters are regulated and required by law to be accurate. AT&T can't even be bothered to TRY to be accurate.
This isn't a penalty. This is actually a customer PAYING to offset their usage. Like you said, water, gas and electric do it so why not others?
El Paso, TX
| LOL, obvious troll is obvious.|
Bandwidth is like water --hottboiinnc
But enough about this troll. This next comment is to the masses that might actually believe stuff like this, so just to educate you masses:
If water, electricity or gas were anything like computer data, it would look something like this by now:
"in 1920, it took 2 days to fill a pool, but now, in 2011 i can fill my pool the millisecond i turned the water on"
This is why people that believe this is a valid analogy are either Trolls, ignorant or just dumb.
The telcos are just pissed that the glory days of the 70's to early 90's are long gone now, and are trying really hard to get them back.
It's too bad for them that progress doesn't care about that, and it never will. They are simply trying to negotiate the terms of their defeat.
I do find something quite disturbing though:
In the past, the US has been a leader because, even though it would do nasty stuff to other countries to get ahead, they would never do it to themselves.
But now the big corporations have finally done it. They've turned on their own people. Something that led to the economical meltdown and will no doubt help China surpass them even faster than expected (this was going to happen eventually, but it's almost like the US can't wait to be second place soon enough)
Why do i say this?
I say this because in a time of exponential growth, it's nothing short of retarded to resort to these measures instead of trying really hard to get ubiquitous gigabit internet access across the nation.
The US did this very well back when the freeways were conceived, which helped them leapfrog other countries.
And now, with a project that isn't nearly as complex as national roads and freeways the US is letting other countries with far less money than them, be in the forefront of this crucial infrastructure.
But, the Telcos will fail, no matter how hard they try to bring back the old business model it won't work, at least not for a long time.
But in the meantime, i feel bad for the people that are stuck with these Canadian and American companies (or any other country that has decided this is the future, completely ignoring exponential growth)
| |Jon J
said by pnh102:When my reported usage quadrupled according to them I spent over an hour on the phone and spoke with three ATT reps none of whom were able to prove the usage they claimed. In fact, their attitude was that their word is law, they have to justify nothing and we (the customers) have no redress.
How will customers be able to verify that AT&T isn't lying to them about their consumption? Will government hold AT&T accountable if it mistakenly applies overages to customers' accounts when it is not warranted?
| |AVDRespice, Adspice, ProspicePremium
Re: terrestrial broadband
said by C_Chipperson:which has no meaning in terms of the OP, since ATT has no significant retail celestial services.
Technically "Terrestrial" includes anything that is not delivered directly by satellite (including 3g/4g)
Standard disclaimers apply.
Atomic batteries to power. Turbines to speed.
| |r81984Fair and BalancedPremiumReviews:
said by hottboiinnc:I have had unlimited internet since 1995.
Sorry. The Gov't has NO control over the internet. Been said and been sued over this. Time to move on. TWC has caps already so why not ATT? At least ATT discloses their caps unlike TWC who says "more than normal usage". In ALL of their TOS/AUPs. But their customers are blind and believe everything a piss ant CSR tells them. When the Customer clearly agreed to the cap when signing up and activating that modem for the first time.
I have used ATT dsl for about 11 years.
I never agreed to caps.
BTW the government/american people did heavily subsidize the building of the internet with our tax dollars.
The costs of the network are almost 100% fixed especially when ATT is a tier 1 isp (aka their network technically is the internet). It makes no sense to make people who use their connection more to pay to bury the lines and pay for the equipment to hook up people who barely use their connections.
Caps make no sense for internet.
Your behavior is inconsistent with your desire to be treated like everyone else.
Correction Overage is $10/50GB, not $10/GB as mentioned in the version of the article I'm seeing.
Still sucks, though.
Also noticed that the historical daily bandwidth measures from January, February, and March dissappeared wen I went to check my usage recently, leaving only the monthly aggregate amounts.
More Providers Needed When companies start acting like this, it's obvious there's not enough competition. Time and time again, we see this type of behavior... The big get bigger, set up their territories, corner the market or collude with what little competition is left (usually with another bully on the block). It's then they squeeze the customers for whatever they can get away with.
Sure, we can cancel our service and go without, but it doesn't fix the initial problem unless there's a big collective push by citizens for change. So they (corporate bullies) slowly introduce things like metered billing with high caps to get us used to the thought, and push forward by slowly lowering the caps and increasing (or creating) fees...
Comcast just bought NBC, and AT&T is trying to put it's fangs into T-Mobile. Without a doubt, there's room for more competition.
Edit: Removed boiling frog analogy. Thanks for the snopes article! Rant still stands...