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Comments on news posted 2011-08-18 09:43:54: According to new data from Validas, Sprint customers consume the most data, eating an average of 778 MB per month and a median of 371 MB a month. ..

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Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

Idea

Offer customers amazing choices for ACTUAL good pricing that's justifiable. Why not be the company that thinks differently and helps pave the way for the future?

Holy shit you might make a crap ton more money that way by having customers who are happy and loyal!


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Why are T-Mo users using so little?

and Why the lowest/slowest rate of increase?


Gbcue
P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8

2GB Enough for you, AT&T Users?

Well, is it?

Less than a year into caps and the average (amongst the highest) is almost half of your cap.
--
My Blog 2.2

openbox9
Premium
join:2004-01-26
japan
kudos:2

Silly companies upselling services

said by Karl Bode :

As data use grows, the line is constantly adjusted by AT&T and Verizon to catch more and more users in a pricing funnel, driving them to costlier plans that provide more data than they need.

What A foreign concept for a business. Upselling products/services is nothing new, and definitely not unique to the telecom industry.


MovieLover76

join:2009-09-11
kudos:1

reply to tshirt

Re: Why are T-Mo users using so little?

I know that streaming audio in the car is rather hard to do on tmobile due to poor coverage, my guess would be poor coverage, plus I think heavy users avoid t-mobile due to coverage concerns.

AT&T has the most usage?

Hasn't AT&T been using the fact that their users consume the most data as their excuse for their piss poor coverage issues for the past 3 years?

Sprint users on average consumer more than double than they do yet they seem to be able to handle the capacity just fine. It's obviously market dependant as far as your coverage but overall ATT has had some serious issues as of late(getting better now) and they've always blamed the fact that their users are smartphone data hungry customers.

Now it could be the fact that they have a higher percentage of smartphone users but overall sprint users consume almost double the data on average... which would make up for any disparity in overall number of smartphone users by percentage between the two carriers.


axiomatic

join:2006-08-23
Tomball, TX

Look at it differently....

So basically AT&T is admitting that they are worse at network management than Sprint. Sprint allows unlimited data usage while also NOT complaining about congestion and overuse.

I hate your customer service reps Sprint, but good job on the network management. AT&T should look up to you as the company to emulate since you are clearly doing it the right way.

(yes I realize there are more AT&T customers than Sprint has but that would get in the way of me snarking my wireless provider.)


Mr Anon

@k12.il.us

Context?

I admit I did not read the link to the report and I wonder if this data is broken down from ALL users of the carrier or just the data plan users or smart/Enchanced Smart phone users.

These numbers seem low to me,I know I use google music but even when I don't I believe I use this much in almost a week or so.

amungus
Premium
join:2004-11-26
America
Reviews:
·KCH Cable
·AT&T DSL Service

"Average"

These "averages" are incredibly deceiving.

Many smartphone users don't even think twice about streaming music for extended periods of time, esp. if they have a dock, or use it in their car. Add in occasional video, regular checks of websites, misc. navigation, misc. app downloads, etc., and you easily hit 2GB/mo. Sprint users who have 'unlimited' seem like they like to use their data without fear of any extraneous charges, which is good.

Usage is only bound to increase over time, especially with 4G.
These data constrictions are in place for two reasons - money, and scaring people into using what they pay for in a lesser manner.

According to the "network monitor" app on my Android, I've used over 400MB this week, 1.4GB this month (so far).


thegeek
Premium
join:2008-02-21
right here
kudos:2

reply to Edrick

Re: Idea

won't happen. they already make a crap ton of money on customers who aren't happy and are forced to be loyal by high early termination fees.

bcltoys

join:2008-07-21
Lost today

1 edit

Deleted.

Deleted.


thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

reply to amungus

Re: "Average"

agree with the not thinking twice about streaming music. i just checked my usages on Verizon's website. half way through the billing cycle i'm at 900MB, my wife is at 400MB, and my daughter is at 1.6GB! i was surprised at her usage being so high, but she does stream music non stop and browse the web at the same time.

BiggA

join:2005-11-23
EARTH
Reviews:
·Comcast

Normal usage...

is around 300-600MB/mo. Add some streaming in, you could get to 1GB.

Good for Sprint. They are selling a product that really isn't utilitarian (people love the word "unlimited" even though they don't need more than 2GB of data from AT&T or Verizon), but that's the free market.

Sprint has far fewer customers than AT&T, and, hence, no congestion. They also have way more spectrum when you include the CLEAR 4G on the 2600mhz band that's taking a good chunk of the network abuse.


DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1

so this isnt captialism

Everyone complains about capitalism . Well we dont have a competitive market. So shouldn't all the socialist be happy ?

talz13

join:2006-03-15
Avon, OH

reply to Readfineprnt

Re: AT&T has the most usage?

said by Readfineprnt :

Sprint users on average consumer more than double than they do yet they seem to be able to handle the capacity just fine. It's obviously market dependant as far as your coverage but overall ATT has had some serious issues as of late(getting better now) and they've always blamed the fact that their users are smartphone data hungry customers.

Yeah, I don't tend to go through a lot of data each month on Sprint since my 3g averages between 400kbps all the way up to MAYBE 1Mbps, depending on where I am.


Alex J

@speakeasy.net

reply to openbox9

Re: Silly companies upselling services

This comment is silly. The article doesn't say upselling is new or unique to telecom. Meanwhile, I'd love a $15 500MB plan.


Alex J

@speakeasy.net

reply to DaveDude

Re: so this isnt captialism

What the what? Because anyone who complains about pricing is a socialist against capitalism? Sociasts love noncompetitive markets? This country's school system clearly needs a little work.


HappyAnarchy

@iauq.com

reply to DaveDude
Yeah, because socialism is all about letting monolopies walk all over people for more money. That is totally what socialists like.

That said, I hate to be defending AT&T at all, ever, but it is a bit disingenious to say the average Sprint user uses double theirs so why are they not having problems? Because Sprint has significantly less users than AT&T - not saying AT&T doesn't have problems with congestion and shouldn't build out their network, or that they didn't make mistakes by doing it. I would just prefer we criticize them for valid reasons to make our points less easy to dismiss.



Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT

last month..

I hit 38 GB after that I slowed down..


JohnInSJ
Premium
join:2003-09-22
San Jose, CA
Reviews:
·PHONE POWER
·Comcast

uh... yeah

quote:
eating an average of 778 MB per month and a median of 371 MB a month.
both of which are well under the 2GB AT&T data allowance for $25. So, in Sprint's case, 2GB is anywhere from 2.2-5X as much as the average Sprint user would need in a month.

So. Um. Yay, unlimited data!
--
My place : »www.schettino.us

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