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Comments on news posted 2011-09-16 10:36:15: Netflix stock was down 19% yesterday with the company's admission that their new rate hikes, imposed amidst great wailing back in July, will likely result in them losing 1 million customers. ..

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AuthorAll Replies


Moropo
Premium
join:2002-07-28
Reviews:
·AT&T Southeast
·America Online

They didn't lose me

They didn't lose me as I only had streaming and hence the rate remained constant.

For those that had DVD & streaming and their rate doubled, I still think Netflix's deal is way better than ANY other alternative, although if you cancelled to voice your opinion that is fine.
--
B.S. in Mathematics
Graduate student: M.S. in Mathematics

cooperaaaron

join:2004-04-10
Joliet, IL

Cancelled my subscription...

the day when it was announced...


hhawkman
Premium
join:2001-02-08
Port Hueneme, CA
Reviews:
·RoadRunner Cable

reply to Moropo

Re: They didn't lose me

I had both DVD/BD and streaming. I dropped the disc side because of the rate hike, and I was having a lot of trouble playing the discs. The DVD's were scratched up horribly, The BR's looked ok, but they froze up a lot. (and yes, I tried them in 3 different players).

If the Streaming Selection doesn't get better, I may drop that as well.


PToN

join:2001-10-04
Houston, TX

reply to cooperaaaron

Re: Cancelled my subscription...

said by cooperaaaron:

the day when it was announced...

Tell me who do you go for movies to??

Network Guy
Premium
join:2000-08-25
New York

$18 per month for DVDs and streaming still not a bad deal

With the local Blockbuster costing $4 to rent one movie that needs to be returned in 3 days and the added streamed content, it's still not a bad deal.

Anything higher and they could keep it.


Irun Man
what obstacle?
Premium
join:2002-10-18
Walden, NY

works for me!!

I went from 1 DVD to streaming only... now not only am I paying less, NO SALES TAX!! I'll get my discs from the DVDxpress kiosk.
--
I turned on my computer for this?


PToN

join:2001-10-04
Houston, TX

People that cancelled are stupid

Ok, so you like watching movies (either streaming or on your DVD player), netflix's price goes up and you cancel. What now?? What do you do now?? You now have no supply.

Yes, you may drive around to find a RedBox, but isnt that $1 per movie?? How is that better/cheaper than Netflix???

You may also claim: "I am moving over to Hulu+" - Are you serious?? Hulu+ library sucks and it literally only complements Netflix on giving you the "Live TV" experience.

Dont be mad/angry at netflix, be mad at the studios, if they werent jacking up the prices for netflix to stream the content, netflix wouldnt have had to increase their price. Companies are here to make money, not to make customers happy; people forget this all the time...

You may also say "$16" is too much, well my friend, you might have bigger financial problems and should definitively take care of that instead of worrying about watching movies.

InfinityDev

join:2005-06-30
USA

The threat

Right on target with the real threat to Netflix's business.

A friend is canceling his service after over a decade, and I'm not upset at the rate hike.

I urged my friend to resubscribe because Netflix is the only pure play internet entertainment provider that has the clout to try and get network neutrality passed. Google should do it, but is so in bed with the carriers to keep Android on the front burner that they risk getting them angry.

But Netflix has the best chance with elected officials to explain simply and in sound bite friendly ways why network neutrality and metered internet are big threats to innovation and continued economic growth in the internet services sector. People know Netflix. People like Netflix (used to like it more, it seems, so they did lose some political capital). People just might call their congresscritter if Netflix starts calling out particular carriers as bogeymen.

Yes, Sony and Microsoft and Nintendo should also definitely be leaning really hard in favor of network neutrality so their gaming networks (and phone networks and now for Microsoft their Win8 cloud everything network) will work, but I'm afraid they will cozy up to the carriers and make back-room deals to pay them off to keep the fast lanes open for them instead.

The tv service providers/ISPs hate Netflix. They want to destroy it. There's no cozying up to them, so Netflix has to fight. What Sony, Microsoft, Nintendo, and everyone else don't realize is that the carriers hate THEM too, and will steadily choke them off one way or another -- by making consumers afraid to use their internet service or making them pay through the nose for access to their customers -- given any chance to do so.


N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

reply to PToN

Re: Cancelled my subscription...

Some people simply do without.

I go to maybe 2 movies a year in the theater, if that. Anything that's out new I can wait for.

I usually look through the free on demand movies offered by my cable provider first, and then I check my own (rather small, but respectable) collection of DVD's.

If I can't find anything worth watching there, I can usually just watch something on non network TV.

And there's always Redbox.

Netflix clearly screwed up the timing & execution of their rate hike. A million people hitting the road is no small blip.

A lot of people are strapped for cash. Used to be people would suck up rate hikes for stuff like Netflix, Sirius XM, and cable.

Those days are long gone, and people are looking at that extra $10 to $18 a month for various services as groceries they can buy, or money for pet food, etc.

Netflix is hitting the road long before fluffy is....
--
Petty people are disproportionally corrupted by petty power

bgraham

join:2001-03-15
Smithtown, NY
Reviews:
·VOIPo
·Verizon VoiceWing

No Problem With Me

I dumped on demand download which we never used and went with just getting DVD's and Blue Ray by mail.

Can't remember if we saved a dollar or two, but at least we only pay for what we use. Their service is great and still cheap.

Wall Street needs their head examined anyway.

I hope Netflix buys a ton of stock, makes some money on the deal so they can keep prices down in the future.

real_goose

join:2001-04-13
Apollo Beach, FL
kudos:1
Reviews:
·Verizon FiOS
·localphone.com
·callwithus
·voip.ms
·AT&T U-Verse

Goodbye Netflix

I canceled just before my Sept renewal date. We just don't use either the streaming or DVDs enough to justify paying the new rates. In fact our usage probably didn't justify even the old price but we let it slide. The major rate increase was just too much. I suspect we were actually profitable for Netflix, but they now price for the heavy users.

Most of the DVDs we ordered were either just released or old and obscure. Red Box can handle new releases but we'll miss the oldies. Frankly we are spending less time in front of the TV and enjoying life a little more. We record more than we can watch with a TiVo connected to cable limited basic and OTA. The Canadian stations in our area converted to digital in August, so we have even more options.


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

reply to PToN

Re: People that didnt cancel are stupid

said by PToN:

Companies are here to make money, not to make customers happy; people forget this all the time...

I left the only part of your post that was relevant and true.
--
Let them eat FIBER!

nfotiu

join:2009-01-25

Where is the growth opportunity?

I'm a pro netflix guy, subscriber since 2002. I am just a streaming only subscriber now, and it is great for kids shows, and I've enjoyed some of the AMC shows they have now.

DVD business is dying fast. They'll be extinct as CDs in a couple years. So where do they grow their business. They've pretty much saturated the market now. I don't see a whole of people subscribing to Netflix who don't already.

They are strictly a niche provider of post theatrical/ppv/disc/pay tv window movies. No need to get in the ppv game, as any tv with a few components hooked up probably has access to 8 different providers offering those. Where do they go from here? Probably more valuable to Google, Amazon or Apple to fold into their offerings than anything else, I'd guess. Their stock price is ridiculous, even after coming back to earth a bit.

tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

reply to PToN

Re: People that cancelled are stupid

said by PToN:

Ok, so you like watching movies (either streaming or on your DVD player), netflix's price goes up and you cancel. What now?? What do you do now?? You now have no supply.

Yes, you may drive around to find a RedBox, but isnt that $1 per movie?? How is that better/cheaper than Netflix???

You may also claim: "I am moving over to Hulu+" - Are you serious?? Hulu+ library sucks and it literally only complements Netflix on giving you the "Live TV" experience.

Dont be mad/angry at netflix, be mad at the studios, if they werent jacking up the prices for netflix to stream the content, netflix wouldnt have had to increase their price. Companies are here to make money, not to make customers happy; people forget this all the time...

You may also say "$16" is too much, well my friend, you might have bigger financial problems and should definitively take care of that instead of worrying about watching movies.

WOW, it never seemed to cross you mind that people might mosey on to the illegal, or gray markets at their option with all the good & bad that potentially has in store for them.... From many people I hear about websites that even cater to streaming 1st run movies far ahead of dvd releases so paid alternatives begin looking less and less customer friendly the higher priced they go.

I just happen to notice Netflix's stock price is $160 a share.. and could imagine that these comments are aimed at managing someone's portfolio rather than really trying to convince someone to stick paying a higher price for content for other purposes. Just with netflix, I can imagine there are "PR trolls" for other large earning corporations such as Apple, Google etc... who do the same kind of blogging & message board posts, but I rarely call them out for what they are..


spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·SureWest Internet

you read it here first

"Netflix's biggest problem isn't angry subscribers. A year from now, most users will forget that this shift in pricing strategy even occurred. Netflix's biggest problem remains the fact that studios and ISPs are eager to slow or stop Netflix's disruption of legacy video services through a combination of skyrocketing programming costs and metered broadband usage."


The quote is backwards.
Studios and ISP's are eager to kick the S*@! out of Netflix. The angry subscriber portion comes in after, because in a year the streaming fee will have it's own 60% rate increase.
--
The weekend is here, grab a can of beer!

xenophon

join:2007-09-17

reply to Moropo

Re: They didn't lose me

I stuck with both too.

1 Million loss isn't much and many will probably come back. Not sure why the stock went down. The net revenue might actually go up.


b0b1234

@spcsdns.net

Netflix online library

I use netflix on the Roku and their online library is lacking and needs more!

Wilsdom

join:2009-08-06

reply to PToN

Re: People that cancelled are stupid

Piracy is the default. Information is free. Netflix was able to erode the piracy market by providing a low-cost product that was superior in some ways. Now that the studios have consolidated their power to bend the world to their perverse will and remove any website or user from the internet they are more confident in their pricing ability.


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

reply to tmc8080
This whole article is nothing more than a PR/damage control for netflix.
--
Let them eat FIBER!



Uncle Paul

join:2003-02-04
USA
kudos:1

reply to PToN
Because the streaming selection isn't worth the price it is offered for so we canceled it. We still have the DVD section, but are evaluating Blockbuster's offer at this time.

We use Bluray so that matters. We're also evaluating going to a single disk on either BB or Netflix and using Redbox to supplement.

It all is based on your consumption.

You may think $16 isn't much, but many times those who are in good financial shape got there by using fiscal discipline on all their financial matters. It all adds up.


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