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Comments on news posted 2011-10-25 12:40:58: Last week we noted that more than a few annoyed iPhone 4S customers were clogging the official Sprint forums, complaining that they've been seeing horrible network performance on the Sprint network. ..

page: 1 · 2 · 3
AuthorAll Replies


BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:2

Maybe

Maybe they can fix the sub 56Kbps speed I'm seeing on my USB aircard...and HTC Arrive, while they're at it.


mix

join:2002-03-19
Utica, MI

You need to pose as 1000 different people and post a 60 page thread on the Sprint message board to get that one fixed.


glinc

join:2009-04-07
New York, NY

sucky sprint

We've been having issues in our stores months before the iphone was even out. All our stores demo's and customer phones barely getting 400Kbps down and barely 200Kbps up.

Neosum
Premium
join:2000-06-03
Oakland, CA

said by glinc:

We've been having issues in our stores months before the iphone was even out. All our stores demo's and customer phones barely getting 400Kbps down and barely 200Kbps up.

According to the masses of android users, they're not experiencing any problems at all and the network issue is iphone related only. I don't have sprint, so I couldn't speak for it either way.
--
»WritingForProfits.net

xenophon

join:2007-09-17

said by Neosum:

According to the masses of android users, they're not experiencing any problems at all and the network issue is iphone related only. I don't have sprint, so I couldn't speak for it either way.

I have a Sprint Android and someone at work has Sprint iPhone. My phone performed fine in 3G while his was 500Kbps or worse in same location.

cahiatt
Premium
join:2001-03-21
Smyrna, GA

reply to Neosum

said by Neosum:

According to the masses of android users, they're not experiencing any problems at all and the network issue is iPhone related only. I don't have sprint, so I couldn't speak for it either way.

I wouldn't say things are all rosy. I have noticed a significant drop in speed on 3g in Atlanta, Miami and Chicago over the past year on my EVO. But nothing as bad as the new IPhone users complain about. But it is enough of a drop to cause notice to me also.


Corehhi

join:2002-01-28
Bluffton, SC
Reviews:
·Hargray Cable

Really???

Don't know why people run out and buy Iphones the first day, there always seems to be a problem. In general Sprint is not a good network where I am, Verzion is hands down the best carrier but I live in an area with a bunch of swamps and islands so I would imagine coverage isn't the easiest thing for a cell phone carrier to accomplish.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

People stand in long lines on launch day because the iPhone just works. In Sprint's case, it just barely works.



scott2020

join:2008-07-20
MO
Reviews:
·VOIPo
·Callcentric

reply to glinc

Re: sucky sprint

Over the past year I have seen my overall speeds decrease. I used to consistently get over 1 meg down and at least 700-800k up on 3G. Now I get 300-400k tops down and about the same up. I have been using Android for the past 2.5 years or so.

If someone took a poll, I would bet overall across the board, Sprint's speeds on all devices are lower than they were 2 years ago. I have friends with air cards that switched to Verizon because Sprint slowed down so bad.

scottb8888

join:2001-03-08
Dublin, OH

My speed

3g on my 4s shows 92ms with .95 down and .01 up. On verizon!

rradina

join:2000-08-08
Chesterfield, MO

If it's not the newtork....

Whether it's software (hopefully) or hardware (bummer), who was responsible for testing? Did folks just assume it would work properly?

Apple is supposed to be notorious for perfection and while the iPhone is a good product (at least on other networks), if this is not just an overloaded Sprint network, who is responsible for dropping the ball? Was Sprint given advanced access to the phone and were they were supposed to extensive nationwide testing or is this Apple's fault for turning out faulty firmware/drivers or whatever?


n2jtx

join:2001-01-13
Glen Head, NY

Sprint Thread

I have been on the Sprint forums but the link in this article is one I missed. There have been quite a few speed related threads.
--
I support the right to keep and arm bears.


battleop

join:2005-09-28
00000

reply to jmn1207

Re: Really???

They stand in line because they want to feel special that they got the phone before someone else. If you are one of those morons who stand in line for 2 days then this is just part of it.


battleop

join:2005-09-28
00000

reply to rradina

Re: If it's not the newtork....

It's hard if not impossible to predect how thousands of phones will behave in the hand of a customer.

CTMustang
Premium
join:2007-09-10
France

reply to rradina

said by rradina:

Whether it's software (hopefully) or hardware (bummer), who was responsible for testing? Did folks just assume it would work properly?

Apple is supposed to be notorious for perfection and while the iPhone is a good product (at least on other networks), if this is not just an overloaded Sprint network, who is responsible for dropping the ball? Was Sprint given advanced access to the phone and were they were supposed to extensive nationwide testing or is this Apple's fault for turning out faulty firmware/drivers or whatever?

As I said in the other thread.

THIS IS EXACTLY WHAT HAPPENED WITH THE SAMSUNG EPIC 4G

they denied denied denied and then finally when enough people got pissed, they fixed it with a software update!!


DataRiker
Premium
join:2002-05-19
00000

reply to battleop
No, actually hardware performance is completely testable, and given its a apple the software should not have many surprises either.

I suspect the release was rushed and software and hardware were not tested properly.



MovieLover76

join:2009-09-11
kudos:1

reply to battleop

Re: Really???

those days of 2 day lines to get an iphone are over, most people just preorder it now and while the store is probably busy your not going to stand in line for a long time.


MovieLover76

join:2009-09-11
kudos:1
Reviews:
·Verizon FiOS
·DIRECTV
·Optimum Online
·Cablevision

reply to scottb8888

Re: My speed

The upload seems like a problem, maybe verizon is having some problems on their end too with the 4S or maybe it's just a bad speedtest, it happens sometimes.
unfortunately .95 down actually isn't all that slow for verizon 3G
anymore I average about .9 mbps down with spikes as high as 2.3 and dips as low as 600kbps depending on the time of the day.
I can't wait till verizon offers LTE here the 3G network in central NJ is strained pretty bad.
I have a HTC thunderbolt so I'm ready to go with 4G as soon as it's available, unfortunately it's currently about 5 miles away from us.

WHT

join:2010-03-26
Rosston, TX
kudos:5

iPhone Specific?

I was going to upgrade my two phones to the Sprint iPhone or one of the Samsung Androids.

Now I'm waiting.


morbo
Complete Your Transaction

join:2002-01-22
00000

reply to battleop

Re: If it's not the newtork....

said by battleop:

phones will behave in the hand of a customer.

Is this a subtle reference to the iPhone antenna gate?

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