| This is absurd Let's get this charge reversed for him. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 | Only a matter of time When I got the letter back in the late summer and saw that they were eliminating the $50 fee, I knew it was only a matter of time before this happened. Now it has. |
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| More money more money... It’s all about making more money year after year. Seems that the new way of companies. With salaries not going anywhere, do they really expect people to keep paying for higher prices? |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
 ·Start Communicat..
| reply to jono181
Re: This is absurd said by jono181:Let's get this charge reversed for him. There is no $50 maximum on the 30 and 50Mbit plans. Cogeco announced this. It's a legitimate charge as far as Cogeco is concerned.
He needs to get the media involved. This kind of crap is insane. |
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 winsyrstrifeRiver City BouncePremium
join:2002-04-30
Brooklyn, NY | Who is responsible If Cogeco says they sent the bill, but the users says they never received it?
On a side note, the first bill was $891, If I understand correctly. Did the user continue his service while the overage charge was still active? I'm trying to figure out why the service wasn't cancelled / suspended after an $891 charge was incurred on the auto-payment account.
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"Suddenly everything is fainting, falling from a broken ladder's rung. There's a jolt exhilarating from the phone I'm holding...
I hear the words of what I'll become, how eager the hands that reach for love." - Blind Melon - New Life |
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 TwiztedZeroNine Zero Burp Nine SixPremium
join:2011-03-31
Toronto, ON
kudos:3 | Despicable! An absolute needless despicable vitriolic abomination!
No ISP in Canada should be able to do this to a consumer EVER! |
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| The Prime Minister has to do something Great news for people with unsecured wireless. It's almost like magic something that costs Cogeco next to nothing or less than a dime could cost someone $2,500.00. Something should also be done about completely ridding Canada of the CRTC and set up an independent body for the good of the public. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| reply to winsyrstrife
Re: Who is responsible I think the bigger question is why didn't Cogeco call him to tell him the metre had ran up so high. Cell phone companies do it for roaming fees and overages. If the metre has no upper limit, Cogeco should be obliged to do the same.
I really hope this guy calls up CTV (Citytv won't touched it - owned by Rogers after all) or the Toronto Star and gets them to run with it. This sort of stuff is insane. |
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amungusPremium
join:2004-11-26
America Reviews:
 ·KCH Cable
·AT&T DSL Service
| reply to Gone
Re: This is absurd I question the use of the word "legitimate" here 
No reason for this. It most definitely doesn't cost the carrier that much to transport the data on the customer's behalf..
Less than 1TB/mo? Come on. How much harm is this in the grand scheme of things? Is the customer not supposed to use their bandwidth? Why have a "fast" internet that is practically neutered and unavailable to use?
I hope the customer gets this sorted out. Totally insane to be charged this much for using their service as what will CERTAINLY (and already, quite obviously IS), 'ordinary use.'
ISPs need to wake up to this. It's not going backwards anytime soon, no matter how much they would like to wish for it. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| said by amungus:I question the use of the word "legitimate" here It's legitimate in the sense that this isn't a billing error. They changed their terms as of October 1st to have no $50 maximum on Ultimate 30 and Ultimate 50, so Karl is a bit mixed up in how he worded the original article. My letter, as posted in the article, was for the 14Mbit package which increased from $30 to $50.
As for being legitimate as far as business practices go, fuck no. They're worse than even Bell Canada and Videotron, which would make them the worst ISP in all of Canada as far as UBB goes. |
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 Noah VailSon made my AvatarPremium
join:2004-12-10
Lorton, VA
kudos:2
·Bright House
| The Regulator What regulates Cogeco. Is it the CRTC?
and
America is portrayed by a few Canadians as being a nation corrupted by business. I guess the implied solution is a more powerful government.
The stories I read don't support that ideology.
Neither gov nor corp is a reliable friend to us.
Perhaps the best we can hope for is that they are at each others throat; and that we are free of them for a while.
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Adopting other people's animosity is The New Stupid. |
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BiggA
join:2005-11-23
EARTH | Overages Should always be capped out at 150% of the cost of unlimited. If AOL did it back in the day when people were trying up individual phone lines, why can't they do it now with networks 1000x as fast? |
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| Monopolies seldom lose It is this kind of nonsense that leads me to conclude that all the hoopla over "cord cutters" is dubious. In the final analysis, both Hollywood and these cable/broadband providers are going to get their money - either with ridiculous programming packages, or with ridiculous licensing and bandwidth fees. The notion that you can alter your delivery method but remain faithful to the two monopolies (Hollywood on the one hand and service delivery providers on the other) and somehow "win" is ludicrous. CableTV may one day seem cheap when compared to metered billing broadband + rising licensing fees at Netflix/Hulu/whomever. When you fight monopolies, monopolies seldom lose. On the contrary, they often roll with the punches and come out ahead in the end. |
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 RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | The answer to the problem.. Instead of using the word "socked", let's start using the word "raped". If the MSM and everyone used the term "raped", things would quickly change.
Example:
"AT&T socks customer on international data roaming charges"
"AT&T rapes customer on international data roaming charges"
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CheckSite.us | YourIP.us | Reverseip.us |
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 mix
join:2002-03-19
Utica, MI | I doubt you would throw around the word rape so casually if someone you cared about has experienced this heinous crime. |
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RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | said by mix:I doubt you would throw around the word rape so casually if someone you cared about has experienced this heinous crime.
True, but apparently the only way to get anyone to do anything is to go the extremes. Otherwise, we talk, and talk, and talk.
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CheckSite.us | YourIP.us | Reverseip.us |
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 PaoloMr. Wireless
join:2004-05-29
canada | he used the bandwith fair and square, let him pay for it like everyone else |
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mix
join:2002-03-19
Utica, MI | reply to Rob
Do you yell fire in a movie theater to protest high ticket prices too? |
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RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | said by mix:Do you yell fire in a movie theater to protest high ticket prices too?
It's not the same thing.... |
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 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | reply to Paolo
Not. |
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