dslreports logo
site
spacer

spacer
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


view:
topics flat nest 
Comments on news posted 2012-02-06 13:04:01: After eliminating their unlimited data option in 2010, AT&T grandfathered those users -- though most knew the fun wouldn't last. ..

prev page · 1 · 2

Anonymous06

@mycingular.net

At&t

We knew this would happen. If your on a unlimited plan then you are costing them money. They will find a way to eliminate you and transfer you to a capped plan. Its the USA business way!!
markinect

join:2011-01-20
Lansing, MI

data

How many of you will leave.....most of you won't because att and Verizon got the best phones and is the biggest because you made them so....... I'm sick of people complaining and then do nothing ....i left Verizon because of price and might leave att because of rising prices....i don't care about throttling aslong as my plan is cheaper.....make the plans cheaper. Many people out their agree with me

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: data

With Sprint offering unlimited non-throttled data for the iPhone, I'm sure many will find that appealing.

cfm117

join:2004-02-13
Woodland Hills, CA

5% is whatever they want it to be

"Top 5%" is a relative term. I read an article today stating that it is region specific according to a rep. Apparently some are not getting it till 2.5 or 3gb. Some are getting it right at 2gb like me. I would bet the number going over 2gb of data is between 10% and 20% not including metered, maybe even more since just the existence of a 3gb plan shows that there is a large enough chunk of subs that need it. They want you to feel guilty about it and go absolve your sins and go see the priest, I mean AT&T sales rep and be forgiven by getting the 3gb tier. I suppose if you get throttled, you can just start downloading porn each night before you go to bed until you wake up since only your speed is capped not amount of data you use

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: 5% is whatever they want it to be

And what about people who travel frequently? You'll wind up traveling to an "uncongested" area only to find yourself throttled once you're there?

Slow Golf Glap on this one AT&T... morons.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1
Double Post!

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

I think it's time to throttle AT&T's income from consumers..

... for consuming "more then their fair share."

JohnInSJ
Premium
join:2003-09-22
San Jose, CA

slow news day Karl?

People have been whining about this on the AT&T forum for two months.

Even after the throttle, you can suck about 20GB of data thru the tiny pipe you get (24/7) - you just ain't gonna be watching netflix on it.

The "new math" is now $30 grandfathered for a couple gb (2.5GB seems to be the actual crossover point most people hit - possibly lower if you've consumed it in the first week of your month) full speed and the rest unlimited at 10KB or $30 for 3GB, $10/GB after metered, all full speed.

You decide what you need and get it.
--
My place : »www.schettino.us

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: slow news day Karl?

Prove this throttling is necessary.... Oh wait, you can't.
flyingjoey

join:2005-11-07
Jersey City, NJ

Am I abusing the network?

downloadUntitled.tiff 57,202 bytes
Am I abusing the network or getting what I'm paying for?

It's not my fault that AT&T's shitty network can't handle they load... If they can't handle it, then get the fuck out of the business.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Am I abusing the network?

Agree 100%.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Just got my first message from them.

My billing cycle ends tomorrow. I just got the text message saying I was in the 5% so I called them. I played dumb when I called to see what I could find out.
I was told the average user uses 2 GB of data and since I received the message it means I was THE top user in my market. I feigned that I was so surprised and what does that mean. She told me that being the top user that meant I was congesting the system on my market. I asked her what my market was as I travel from CT to RI every day. The market is based on where your address is. She explained that I used 5 GB of data and that hurts the network for other users. I was told I would receive a total of 3 warnings before being slowed down. When asked what I would be slowed down to she had no idea, just everything would be slow.
Of course I was told I could move to the 3 GB plan for $30 and never be slowed down, but would pay $10 per GB.
I guess I should be proud that 5GB of usage makes me the king.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit

1 recommendation

Re: Just got my first message from them.

You point out the problem with this throttling.

It doesn't take into account people who travel frequently from region to region.

The idea of a "market" being based on your address is useless. When someone travels from NYC to LA, etc. there's no way to label them a top 5% user based on a specific region. How can AT&T even claim this?

Aside from there being no proof of congestion, there's no way to know if AT&T is really doing the "top 5%"... make AT&T prove it.

Reach out to the FCC/FTC and file a complaint based on these points.

»www.fcc.gov/complaints

»www.ftccomplaintassistant.gov/
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Just got my first message from them.

I will do that. I also explained that using their iPhone app I was not able to view my usage as my wife added international texting. When I look on their site it shows 5.1 GB. When you look at the usage graph it shows 2.9 GB. I know it is calculated per billing cycle but it can be quite misleading to others.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 recommendation

Re: Just got my first message from them.

Absolutely. That's ridiculous.

For the FTC:

As I was saying earlier in the thread, for "unlimited" plan customers, AT&T has provided no proof of the accuracy of its internal bandwidth meters, and thus there is no consumer-transparent basis under which this "top 5%" throttling practice is determined and implemented. The FTC needs to investigate this deceptive business practice in which a plan is marketed as "unlimited" but is throttled to the point of useless with no clear criteria based on users who travel frequently from region to region.

AT&T is deceptively marketing an "unlimited" data plan which is throttled to useless speeds based on video evidence. You can point the FTC to this YouTube video:

»www.youtube.com/watch?v=XW5aEQzTcW0


This also applies to the tiered data offerings: that's another reason to ensure that these meters are accurate. Who's checking this? No one I'll bet... Why would they?

All the more reason for the FTC to make AT&T come clean on this.

As for the FCC:

Select "Deceptive or unlawful advertising or marketing by a communications company (does NOT include Telemarketing)"

You will fill out "Form 2000A - Deceptive or Unlawful Advertising and Promotion Complaint"

The complaint has the same basis as above. AT&T is deceptively marketing an "unlimited" data plan which is throttled to useless speeds based on video evidence. You can point the FCC to the YouTube video above.

You can submit this form online or on paper.

Very simple to do.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Just got my first message from them.

Thanks for the help, I knew it was a matter of time until I got one. What I find interesting is when an email showed up as well you can see it says "Domestic Restricted Data Cap data usage = 5131". So I know the 5131 is MB, but the Donestic Restricted Data Cap is a very interesting term for an unlimited account.
Also being told that that average user uses 2 GB the email states I was On the category on average using 12 times the average data use. Wouldn't that be aroun 24 GB?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Just got my first message from them.

Certainly.

AT&T is trying to put one over on you, but they won't get away with it.

Let us know what you hear back from the FTC/FCC

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
Done and done, complaints lodged and confirmation numbers received.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Just got my first message from them.

Great!

So who else here is with ptrowski?

dezell

@wayport.net

To Those of You Who Defend Big Business

I don't understand you. These companies, AT&T included, don't care about you AT ALL. Why Americans believe they do is a remnant of an earlier age--wake up!

Unlimited, per the dictionary, means "not limited; unrestricted; unconfined." Capping my use and slowing me to lower than 1G is not unlimited. It's limited and false advertising.

Anyone up for a class action suit?