Are cable execs moonlighting at the telcos? The only conclusion I can reach is that cable execs are secretly moonlighting at the telcos and implementing strategies that will run the telcos' businesses into the ground.
Let's see now...you have a business that's getting pummeled by the cable companies, so, to improve it, you implement practices that will have the effect of alienating the customers you have left. Wow, that's absolutely brilliant! But I guess the thinking is that it will boost profits in the short term, and I have said repeatedly that I don't think most companies and investors are focused any further than that.
Improve experence? It Will...Improve Your Experience...Yeah right.
Wow I'm willing to cut them a little more slack than Karl is on the time it took to make dry DSL available. DSL was initially offered as an additional service over voice, so voice charges carried the load for line maintenance, central office buildings, provisioning systems, billing systems, etc. Allocating those costs to DSL only subscribers wasn't easy. However, that's all in place now.
I agree completely that forcing new DSL subscribers to take voice just to get the monthly revenue up is goofy. The problem is that while voice is regulated in most states, DSL isn't. Not sure what the states can due to stop them.
Glen Head, NY
reply to ISurfTooMuch
Re: Are cable execs moonlighting at the telcos?
said by ISurfTooMuch:I guess it would only be fair since the TELCO execs seem to have been moonlighting at the cable companies during their voice rollouts. Here on Long Island, you cannot get voice service from the cable company unless you also subscribe to their high speed internet. There is no connection between the two just corporate policy.
The only conclusion I can reach is that cable execs are secretly moonlighting at the telcos and implementing strategies that will run the telcos' businesses into the ground.
I support the right to keep and arm bears.
MizzatWill post for thumbsPremium
The way this blog reads... It sounds like they are offering DSL+POTS at the same price as stand alone DSL. Is that the case? If so, I can see that would improve customer expereince.
Verizon/Verizon wireless are a bunch of Dou**bags.
reply to Mizzat
Re: The way this blog reads... No, you'll be looking at $10-$30/month more than just standalone DSL, + the usual taxes and fees.
reply to bcltoys
Re: Verizon/Verizon wireless are a bunch of You do realize that they are two separate companies right? And by law they are NOT allowed to become one. The only thing they share is a stock symbol. Other than that VZW is NOT Verizon Wireless- only a brand name. VZW is actually CellCo Partnership. Always has been. Always will be.
next alternate reality shoe to drop time warner and/or cablevision getting in bed with AT&T?
Hampton Bays, NY
Yup anything they can find to fill the void of the cash flopped fios deployment - this is just one of the many soon to come.
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rchandraStargate Universe fanPremium
Now I know who was hired by the Verizon marketing dept. »www.youtube.com/watch?v=vzcWPKAv2Ow
reply to 25139889
Re: Verizon/Verizon wireless are a bunch of The may be different companies, but to think they are completely separate is naive, their billing systems are even linked, I pay for all 4 services FiOS, phone, TV and cell through either verizonwireless.com or verizon.com
They coordinate their actions without a doubt.
vz sucks Lowell McAdam is a tool
Go for the $7 local service I mean, if you're forced to. I've got it for my alarm system, which I am too lazy to upgrade to a modern system. I have no phones plugged in, telemarketers are annoying.
reply to 25139889
Re: Verizon/Verizon wireless are a bunch of On paper they are two different companies. However, Verizon Wireless and Verizon Proper have been sharing the same "network" for years. Add to this the fact that Verizon's Current CEO is from Verizon Wireless. Two different companies yes, but highly involved in an incestuous relationship.
Your life will be a living hell They saying that your life will be a living hell if you don't get landline service?
How can forcing a particular service on a customer that they don't want improve their experience? There is really no fact to that statement. Technology companies sure you use that statement a lot and it's getting pretty old.
What they should say is:
In order to improve our companies bottom line, we will be forcing our customers to get our phone service. We would be happy if you don't use the service because supporting the service would not be a good experience for us.
reply to Mizzat
Re: The way this blog reads...
said by Mizzat:You would probably get a usual discount for a bundle service but you still would be paying more. You would pay up to $30 for having the basic local phone service. Then Verizon would offer long distance plans which would cost even more. Then add on the usual phone line insurance which they try to convince you to buy.
It sounds like they are offering DSL+POTS at the same price as stand alone DSL. Is that the case? If so, I can see that would improve customer expereince.
So add it all up and you'll be paying double or more than what you were normally paying.
Palm Desert, CA
This will be a Win/Win for Verizon! Verizon doesn't want to spend more money on their Copper Plant, and probably their DSL Service is in the Red. So the options are try to at least break even and sell Land Line with DSL, or loose their DSL Customers and get rid of the Copper Plant. Verizon could probably make more money on selling the Copper on the open market then selling their DSL Service.
Pompano Beach, FL
Hmmm, I wonder if this was part of ...?? The recent deal with cable co's to sell Verizon their AWS wireless spectrum licenses?
Maybe it's time for some REAL anti-trust investigations?
P.S. Verizon wireless is co-owned by Verizon Communications Inc. (55 percent) and Vodafone Group Plc (45 percent). In 2011, Verizon wireless distributed $10B to the co owners.
It's just numbers Unfortunately the article is based on opinion (which is a common shared opinion) and doesn't incorporate any numbers. Most if not all multi-product companies of this nature have seen that customers with 1 line of business have a higher propensity to churn or disconnect over those who are bundled. It makes logical sense to then bundle every customer you can to lower this churn. If the daily reports show otherwise, then the business model will most likely change to follow trends of what customers find value in...aka experience. Land line is certainly not for everyone including myself. Best bet is drop the dsl and get high speed cable.