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Comments on news posted 2012-09-12 12:35:03: GoDaddy is not only apologizing profusely for this week's significant outage, but they're offering users one month service credits. ..



NJBoricua75
Born And Raised

join:2000-09-13
Brooklyn, NY

Like a true terrorist

Claiming responsibility for others work smfh and if GoDaddy is lying, good. They should not give anon attention and neither should the media

nonymous
Premium
join:2003-09-08
Glendale, AZ

Rock and a hard place.

Either you were hacked or you had a system failure. Either is a bad choice though a DoS attack does not have to lead to data being stolen just overwhelmed servers until you can take action. To me a DoS attack may be better than well we had internal issues taking us down.

silbaco
Premium
join:2009-08-03
USA

Maybe?

It does seem hard to believe a company of their size could be taken down by corrupt router tables for that period of time. It doesn't take that long to fix the problem.


battleop

join:2005-09-28
00000
Something is not right here. Either they are flat out lying or they didn't have the required spare parts or staff on site to quickly bypass or correct the problem.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.


hitachi369
Embrace Your Rights
Premium
join:2001-10-03
Grand Rapids, MI
kudos:4

What would they gain?

I don't know what godaddy would gain by saying it was there crappy system that crashed and not a 3rd party they have no control over.

In this case, I have to say GoDaddy is being honest.

--
STOP THE NSA WIRETAPS


They who would give up an essential liberty for temporary security, deserve neither liberty or security
~Benjamin Franklin


FarmerBob

join:2000-12-21
Littleton, CO
Reviews:
·Comcast
·CenturyLink
·EarthLink
·ViaTalk

And the winner is . . .

Yup. This from a group that accused me of simultaneously changing the DNS on 30 domains in my account and another 50 in another, of which I lost all 30 and they all 50 clients when those 80 address lost the connection to our servers (Oct 30th, 2010). The change time stamps on their end were all within 1 second of each other. There was no way on the planet that it could have been done by a human(s) as it was insisted it was and that it was all my fault. My accounts have been wiped and mysteriously reappeared with all the registration info changed, leaving me with hours of changing it back. ICANN was not happy about that. So . . . basically this "excuse" of theirs has no validity with me. It's just another GD "F" Up that they will try to pass off on anyone but themselves.

From my history with GD, it was internal, another "maintenance goof". With many more to look forward to. Stayed tuned.


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7
reply to hitachi369

Re: What would they gain?

said by hitachi369:

I don't know what godaddy would gain by saying it was there crappy system that crashed and not a 3rd party they have no control over.

Crap happens. I think every major hosting provider has had an issue at some time or another. I've had system that went down because a power outage caused a fire with the back up generator. Or where the bank of batteries that provided temporary power until the generator could reach speed exploded taking down everything.

You can plan and think you have all your bases covered but sometimes fate throws a curve ball and things don't go down quite the same way as you expected.

rdmiller

join:2005-09-23
Richmond, VA

Let's speculate some more!

Jumping to conclusions is always more fun than searching for facts.


ArrayList
netbus developer
Premium
join:2005-03-19
Brighton, MA
reply to NJBoricua75

Re: Like a true terrorist

They should be honest with their customers. Do you really want to trust your business to someone that is lying to you?

prairiesky

join:2008-12-08
canada
kudos:2

too good a hacker

Maybe this guy was so good he made it look like an internal network issue.


PapaMidnight

join:2009-01-13
Baltimore, MD
reply to ArrayList

Re: Like a true terrorist

You should ask Sony that question.


PapaMidnight

join:2009-01-13
Baltimore, MD
reply to NJBoricua75
Considering there has been no incitement of fear or terror, I find your terminology a bit of a stretch.


C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Tempe, AZ
reply to PapaMidnight
Especially given their recent business maneuvers, sony would rather go out of business than actually tell the truth on anything.
--
Because, f*ck Sony

bgoodbody
Bill G

join:2002-05-08
North Truro, MA

GoDaddy has a BIG reputational problem

Look if it wasn't an attack, then it must have been a GoDaddy problem. not good for there rep.

We left a year ago when the Presidents office refused to deal with clear evidence that their eMail infrastructure was compromised.

When we would send some email they would send a reject saying it couldn't be delivered to a list of folks we never sent it to, etc.
--
- Bill

tkdslr

join:2004-04-24
Pompano Beach, FL

1 edit

Godaddy response.. even worse.. It Fell Over by itself!!

I.E. Their network/servers/whatever... died all by itself.. no evil external variable to blame..

Which indicates extreme incompetence.. the CEO and CIO should resign..

bn1221

join:2009-04-29
Cortland, NY

the issue

the issue is you can't have your NS/glue records with more than one registrar. So if Verison/Godaddy/Melbourne IT or the other main registrars go down..we're kinda shafted right?

CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:2
reply to hitachi369

Re: What would they gain?

Agreed, either way it looks bad but I would figure they would be all to happy to blame the FU on hackers. The only possible motive I could come up with for Go Daddy to blame an outside hack on themselves would be if the hack was THAT severe. Like major stupidity (or liability) on their part could get them sued by businesses that lost money due to this.

Of course it is also possible that they just have no clue that they were hacked.


someitguy

@cinergymetronet.net
reply to bn1221

Re: the issue

Actually not. Verisign/Net solutions runs the .com registry. Even if they go offline no one could update their domain records but the 13 different root server sites would operate.

Godaddy is basically a reseller the interfaces to controller of each registry. You can split your DNS servers across multiple IPs (upto 13).

bn1221

join:2009-04-29
Cortland, NY
Reviews:
·TowerStream
That's not what I said. Reread. The NS record is held by godaddy. That holds several DNS pointers. My NS1 is ATT my NS2 is Sprint. I used to use Godaddy until this week. My email and webservers were offline due to Godaddy's outage. My DNS was NOT on Godaddy, but the DNS recursion failed since the NS record was offlinne.


someitguy

@bhn.net
You can then split your NS records across registrars. They don't have to be NS1.yourdomain.com, NS2.yourdomain.com. I have used upto 3 different providers to run DNS. You permitted a single point of failure because of the vanity NS records.

Like I said you said your were tied to Godaddy DNS servers. I had pulled an emergency switch for a client to dnsmadeeasy during that mess.