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Comments on news posted 2012-10-24 08:24:48: Stores taking part in wireless carriers new Isis payment system apparently didn't get the memo. ..



Thaler
Premium
join:2004-02-02
Los Angeles, CA
kudos:3

1 edit

Wait, I had something for that.



Damn. Do I qualify as one of their vendors now?

SunnyD

join:2009-03-20
Madison, AL

Isis... another reason to steal cell phones.

This should become interesting real fast. Especially since vendors themselves don't even know about it.


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US

They don't seem to want this to work...

I personally used Google Wallet on my nexus s 4g but just for the cool factor mostly... I liked it for a couple dollar purchase at the gas station and such, but all paypass locations accept google wallet. They are making this isis system completely different and not announcing it to retailers or customers. Doesn't seem like the carriers want this to be successful for whatever reasons.


MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
Reviews:
·Comcast
hahah what a massive fail. I have GW on my Verizon Galaxy S3, but how the hell do you not have your best selling phone next to the iPhone included in the initial launch of this great program?

Whoever is running this should be fired.
--
801 Images

tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Fail... so far

I mentioned this same thing in a prior thread... IMHO ISIS may be their own worst enemy. If _consumers_ don't know/us the system it WILL fail. One look at their website will show you that they have not targeted consumers at all. Next to no info for consumers and not even any way for consumers to contact the company (all email addresses are for merchants and the media). The person handling their twitter account is also clueless. The thing that ISIS has is that it's payment system has "offers" tied into it. I think this is a great draw. However, you'd think with their _big_ release that they'd have an offer from some vendor. Nope! Nothing. Nothing says, "We are now open" like hiding in the shadows. Yes, they give out $10 (and another $15 for adding any amount to the account) but unless you offer some info to end users and even instruct your merchants that they have the system, how do you expect it to catch on?

The map of merchants on ISIS's website is terrible! It lists 10 merchants from the center of the city and ever new page you load, it branches out. But this is in all directions. So it can easily take you 20 pages to get 15 miles away from the center fo town. You also can't perform any search... not even for certain merchants.

ISIS has had an extra 18 months to ramp up their game. I'd expect that they would have set up even a basis support system. Instead it's like it was thrown together in a week.

meowmeow

join:2003-07-26
Helena, MT
reply to bobjohnson

Re: They don't seem to want this to work...

I don't believe it is completely different. I believe that it's also contactless EMV. If Sugar Mama's Bake Shop accepts PayPass/payWave I BELIEVE they also accept ISIS. Whether she wants to or not (and it sounds like she doesn't want to). If she refuses to accept ISIS, then she could get penalized for violating the terms of her merchant agreement.

meowmeow

join:2003-07-26
Helena, MT
reply to tcope

Re: Fail... so far

ISIS is piggybacking on the fact that Visa and others are creating some nice incentives for retailers to accept EMV. I don't know about MasterCard (I forgot and am too lazy to Google it this second), but I know that Visa's EMV incentive program ONLY applies if you accept both contact and contactless EMV.

EMV is the future, the US maybe the last developed country in the world to go to EMV - but the benefit of that is that card issuers and networks are insisting that both contact and contactless EMV are supported here. In other countries, only contact EMV (almost unheard of in the US but expect that to change, big time, over the next year) is widely supported. Here, it's nothing - but it will be both.

ISIS and Google Wallet will work anywhere contactless EMV is supported and MasterCard works (for Google Wallet which presents itself as a virtual MasterCard, I don't know how that works with ISIS - since ISIS only allows specific cards it's possible it passes through the card as-is?). It doesn't need merchants to know they accept it *IT'S JUST ANOTHER CONTACTLESS EMV CARD* - what it does need is a whole heck of a lot more support for contactless EMV. And that's coming.


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
reply to meowmeow

Re: They don't seem to want this to work...

It's the same thing as far as the tech goes. It's NFC just the same but I thought that using a generic system like MasterCard paypass that alot of merchants already have would make the adoption rate for this better than a proprietary system. But if the cc processors are forcing it I suppose it won't be like I thought...

meowmeow

join:2003-07-26
Helena, MT
As I said in the other thread I don't believe it's in any way proprietary. Just standard contactless EMV. And the processors aren't forcing it, the networks are. There are incentives for merchants to have the terminals starting THIS MONTH and the processors are REQUIRED by April 2013 to support EMV (contact and contactless)

GraysonPeddi
Grayson Peddie

join:2010-06-28
Tallahassee, FL

Isisisisisisisisisisisisisisisisisisisisisisisisisis...

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Sorry, I could not resist.
--
Phone: Yealink SIP-T22P + CSipSimple in Optimus V
Phone System: Asterisk 10.1; Server: Debian Sid+Exp

I'm in heaven with VoIP except for 3G wireless.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
reply to meowmeow

Re: They don't seem to want this to work...

Not true. I have several merchant accounts and i do NOT accept PayPass/NFC transactions, the service was slowly phased out and getting one of those cards is not very easy any more.

I use the old school slide the card on the machine and sign that is connected to my PCs and one portable machine that uses 3g.

meowmeow

join:2003-07-26
Helena, MT
Reading comprehension is useful. I said IF you accept contactless EMV you have to accept all cards including Google Wallet etc. I never said you have to accept any contactless EMV. There will be incentives coming to do so mostly in the form of easier PCI compliance.