 ropeguruPremium join:2001-01-25 Mechanicsville, VA 1 edit | If this was anywhere... Other than NY and NJ, they would be demanding that the residents pay up for their lost boxes immediately!! |
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 | Common Sense I imagine the call volume of people asking for refunds would be so high that it would actually be cheaper to avoid all the phone overhead and just issue the refunds. Also, people with flattened homes are unlikely to pay their bill anyway. It's a common-sense solution you'd almost never see from the government if they were in charge of such things (note my use of the word "almost" to cover those "stopped clock is right twice a day" cases). |
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 | reply to ropeguru
Re: If this was anywhere... I've noticed this too.
If this were say, Alabama, we'd have some angry people here posting already how they were charging people $700 for destroyed boxes. |
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 VanPremium join:2009-07-08 New Orleans, LA | reply to ropeguru Sadly, this seems very true.
If outside NY, it takes disaster victims to get their issues to some sort of media outlet before the ISP's suddenly stop wanting to screw the consumers in the area. |
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 | Heh So how long before they use the infrastructure repair costs to justify huge rate increases? |
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 roc5955Premium join:2005-11-26 Rosendale, NY | What a line of BS I just got my bill for last month, and guess what? NO REFUND!
I'll have to spend at least a half hour on hold, and call them up when I get home tonight. -- "Understanding is a three-edged sword." |
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