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to fiberguy2
Re: Just shut it down..I'm assuming they don't just want to cut off service to people and have them end up completely fucked and entirely without service. If they start charging customers more they'll likely call to complain after which they will be told unless they upgrade they're going to lose cellular service. If it fails to recapture the customer it will at the very least gain Sprint extra capital to pour into their network revamp. |
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to fiberguy2
While I'm sure a partial justification of the charge is to prevent an onslaught of calls and issues with these legacy iDen come June, it's more likely that Sprint saw the opportunity to milk these customers and they took it.
Customers using these devices (if in contract) should be able to cancel ETF free. At least Sprint is providing discounted devices as reported by others.
I agree that they should have waited until the date got closer before forcing migration. In addition, I think they're doing a tremendous disservice to these legacy customers by just shutting of large amounts of towers and leaving huge areas without any iDen service (already). ... plus I think the one year notice wasn't really sufficient for those customers that may use iDen for M2M, business, or governmental purposes. |
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chip89 Premium Member join:2012-07-05 Columbia Station, OH |
to itsmeagain
Re: What a Missed Opportunityyup they have a lot low priced smart phones I got a iPhone from them for free a little while back. |
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xirian Premium Member join:2003-01-26 Beacon, NY |
to zlm44mut4b
Re: Just shut it down..said by zlm44mut4b:While I'm sure a partial justification of the charge is to prevent an onslaught of calls and issues with these legacy iDen come June, it's more likely that Sprint saw the opportunity to milk these customers and they took it.
Customers using these devices (if in contract) should be able to cancel ETF free. At least Sprint is providing discounted devices as reported by others.
I agree that they should have waited until the date got closer before forcing migration. In addition, I think they're doing a tremendous disservice to these legacy customers by just shutting of large amounts of towers and leaving huge areas without any iDen service (already). ... plus I think the one year notice wasn't really sufficient for those customers that may use iDen for M2M, business, or governmental purposes. Its probably more that the people have been ignoring their offers for upgrades and they're hoping that they're be angry enough to call in when they see this $10 charge so they can offer to remove it if they accept an offer for a free iphone/android phone/etc. Is anyone on nextel still on a contract? Its been known that its been coming to an end for a while, the idea that someone would actually buy a nextel phone on contract recently enough to be in contract is a bit disturbing. |
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to fiberguy2
This fee is like their $10 per device for 4G that everyone pays for on smart phones regardless if you have it or not. |
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to ISurfTooMuch
Re: Just like the analog shutdownReminds me of my Great Aunt (born in 1906) who was taken to the hospital due to heat stroke in the 90's, since she had no A/C. My Grandfather flew half way across the country to put in a window unit for her, which she never used because it was too costly to run. Used to get $2 for my birthday from her, which was like $2000 from anyone else. |
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to TBBroadband
Re: Just shut it down..The $10 fee isn't for 4G it's for the large amount of data your smart phone can and will use.
The iDEN fee will be for customers that are costing Sprint money by staying on a network that Sprint is trying to decommission. It's costing Sprint several million dollars every month just to run a network that they're going to toss out in a few months. It's likely costing them more money to run than they're making off of it.
They want it taken offline and gone ASAP and they want the customers to switch to the network that has been set to replace the Nextel iDEN network for the past 6 years. |
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theeinstein Premium Member join:2003-07-31 Fernandina Beach, FL |
to Skippy25
Re: What a Missed OpportunityLets just be clear...simply working for a financial company doesn't make you more secure... I have on numerous accounts had to stop multiple "financial institutions" from sending my data via email. People are extremely lazy and poorly trained so unless the institution has put in place a policy and method to scan emails looking for secure data and stop it...its still happening.
People are lazy and ignorant.. point blank.. |
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fiberguy2My views are my own. Premium Member join:2005-05-20 |
to NiteSn0w
Re: Just shut it down..Tough titty! ... that's the cost of doing business. There is a date they go dark.. until that time they have to run the network. I disagree that they use a "fee" to "encourage quicker migration"... Comcast shut off their Digital Telephone service back around 2005 I believe it was.. at that time they let customers know that the service was going dark. They made several mailings, offered to migrate to their new CDV service.. made outbound calls.. even gave people a list of competitor's services they could go to in order to have continued service. At no time did Comcast charge their customers a "hurry up, we want to be done sooner rather than later" fee..
I do believe they were required to give notice and request a sunset date of the iDen service with the government. That's the date they have to live with. Just because the service costs them money as it gets close to the end, that's part of doing business. The fee is shitty and quite honestly if Sprint charged me that fee even once, it would be a sign that I need to look towards another provider.
Don't care if they want it gone and offline ASAP.. again, tough titty.. they need to follow the rules that they're required to as a communications provider. If they didn't want to run the iDen network they never should have tried this great disaster experiment called "Spring, Together with Nextel" in the first place. With the amount of money they wrote off as a loss from the merger, I think they can eat a few million.. |
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cork1958Cork Premium Member join:2000-02-26 |
cork1958
Premium Member
2012-Dec-1 6:30 am
Upgrade and get worse signal!I'm on the Boost network, but just recently upgraded my iDen phone to the new cdma network and the reception is just about in the toilet, where ever I'm at now! Use to have almost full bars where ever I went and even had a couple bars inside my house, where NO network works very well. If my monthly bill wasn't only $35 for unlimited everything, I'd almost have to think about trying out another carrier. |
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bobjohnson Premium Member join:2007-02-03 Spartanburg, SC |
to TBBroadband
Re: What a Missed OpportunityI know a few people with iden boost and they are just telling them to buy a new phone or lose service in June. |
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Probably because boost is prepaid and it's not worth Sprint's time to work for money that they can't guarantee via a contract. |
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NiteSn0w |
to fiberguy2
Re: Just shut it down..They've been trying to get rid of iDEN for years. They're finally getting rid of it and trying to either take customers over to CDMA/LTE or toss them to the side. I'm sure people will be more than willing to inquire as to why they're paying $10/mo extra. When the CSR tells them that it's because they need to switch to CDMA/LTE and get a new phone they'll probably do it and ask to have the $10 fee waived, which I think the CSR/Sprint will be more than willing to do if they're going to switch. It's probably more to get people's attention and raise a few extra dollars. |
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bobjohnson Premium Member join:2007-02-03 Spartanburg, SC |
to NiteSn0w
Re: What a Missed Opportunitysaid by NiteSn0w:Probably because boost is prepaid and it's not worth Sprint's time to work for money that they can't guarantee via a contract. Yeah, that's exactly why. But, in answering the OP's question I also implied as you said. Sprint isn't worrying about the prepaid subs. |
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Sprint can't guarantee service even with a contract though. But it comes down to pissing off their customers that give them a positive cash flow with no right offs. Sprint's Prepaid Group brings in a huge mount of $$$ just like the MVNO side. They can't afford to piss off any large mount of customers. |
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TBBroadband |
to NiteSn0w
Re: Just shut it down..If Sprint and Dan knew what they were doing from the get go with Nextel- they would have moved over customers a LONG time ago after the merger. It's their own fault they allowed customers to sign up all this time and move between the two companies.
I don't feel sorry for Sprint and they should be investigated for this. They want their cake and eat it too.
And as for the $10 4g fee, its not about the data usage, its about them being greedy as they're the ONLY company to charge that and have since they sold off their WiMax network to Clear.
And Sprint's CDMA network is NO where near ready to replace iDEN. The coverage on the CMDA side is still horrible in many areas, including metro cities. They tried to fix that problem with their AiRaves but only made the issue worse and Spending money while doing it. |
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TBBroadband |
to fiberguy2
And that's my point. Sprint is just about grabbing the money. The same as their $10 smart phone fee for 4G data. It wasn't charged for 3g or even 2g, only when they started out with 4g on wimax.
I wonder if this could be a breach of contract against Sprint since they are in fact changing their pricing. |
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tobicat Premium Member join:2005-04-18 Tombstone, AZ
1 recommendation |
tobicat
Premium Member
2012-Dec-2 7:04 pm
good by sprintI am a long time Nextel customer. I got Sprints nasty letter telling me to crap or get charged $10 a phone.
So I went to T mobile. Good by Sprint. |
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bobjohnson Premium Member join:2007-02-03 Spartanburg, SC |
to TBBroadband
Re: What a Missed OpportunityThat is absolutely true but they are offering their contract subs 99 cent phones etc. Sprint from what I've seen is not offering any incentive to convert to CDMA. I do wonder how many boost subs are still on iden though. I know alot of people that bought cdma phones because it was an upgrade a long time ago. These subs may very well go somewhere else since they have to pay full price for a phone anyways. |
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to TBBroadband
Re: Just shut it down..said by TBBroadband:And that's my point. Sprint is just about grabbing the money. The same as their $10 smart phone fee for 4G data. It wasn't charged for 3g or even 2g, only when they started out with 4g on wimax.
I wonder if this could be a breach of contract against Sprint since they are in fact changing their pricing. It likely only applies to people out of contract which most iDEN customers will be because the phones aren't really made anymore and there's really been nothing new released in awhile. |
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NiteSn0w |
to TBBroadband
Sprint still owns the majority of the Clearwire.
the $10 fee was for 4G WiMAX in the beginning, but currently it only applies to smart phones, even the iPhone 4S is charged the $10 premium data fee.
$69.99 covers voice, SMS, MMS and basic data (for MMS and feature phones) part of the plan, $10 covers data, What's so hard to understand about that?
Sprint's CDMA network will be a great replacement once network vision is completed, especially when ESMR 800 is completely deployed. Coverage will be better as will performance. I'm in the Cleveland metro and I have no problems with Sprint's service, I have never dropped a call and I have never been without service. It always works and is always on. |
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NoChange
Anon
2012-Dec-3 12:51 am
New Phones Suck.You all want to know a reason WHY people do not want to switch? Show me a phone made today that is going to last 7 YEARS?
O right you can not. I have a friend on IDEN, guess how old his phone is? It was one of the unbreakable phones they sold... They no longer have any decent phones like that. Why should he upgrade, not to mention I'm using sprints virgin mobile... been down here for 5 DAYS, IDEN has been up... So saying you are going to change $10 more, and then having your network not work (it's a local issue, point still stands for this location) that you are trying to get the person to switch to? Rofl.
The only reason to go sprint is to get Verizon's network at lower prices.
Also lol @ people can not learn the new phones... try more like, can't see... battery life sucks, etc. I guess people can not understand that some people, don't need a computer in the pocket, they need a phone, that works. Nothing more. |
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to bobjohnson
Re: What a Missed OpportunityThey really aren't offering any incentive, except not being charge the $10 fee to keep the iDEN network operating. And Sprint has even said "a rate plan that is similar", which means you'll most likely pay more. I'm sure those that are still on the Free Incoming plans will be sure to leave due to Sprint NOT being able to offer something "similar". That package was a HUGE hit when it came out. Free incoming, 300 out going, nights and weekends at 7pm, for $40, unless you got them to get it down to $35 (which was a promo at one time). I spoke to several people in a Sprint Corp store a few days ago and they were STILL on that plan with Nextel's side. They were in their raising hell over the $10 charge. I left before things got ugly and later seen them down at T-Mobile signing up (this was in the mall). I do know that First Energy Corp and some areas of NiSource still use iDEN and have thousands of phones. I'm sure they'll be one of the first to leave if they're hit with the $10 per phone fee. Also LF Ventures, aka Lowe's uses iDEN as well. Another big hit if they have to pay full price or close to it for their fleet of delivery trucks. |
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TBBroadband |
to tobicat
Re: good by sprintAnd I hope you told them, they breached their own contract right? |
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TBBroadband |
to NiteSn0w
Re: Just shut it down..The $10 would apply to everyone still on the iDEN network on the Sprint postpaid side.
By charging this fee Sprint would be in breach of their contract as it would alter their price plan, especially a below the line fee that was never there to start off with. |
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TBBroadband |
to NiteSn0w
Everyone knows Sprint still owns Clear, but the point is they still charge $10 for something that NOBODY else charges. Sprint is becoming nothing more than a money grab cell carrier and it shows. $10 to access 4G even if its not available to you. $10 to stay on a network that Sprint was required to keep up and running until the end of June.
Sprint has been claiming for YEARS that network vision would be great. But yet they can't get their current CDMA network to work in major cities let alone build a new network and make it work.
And if you're in Cleveland you need to go out into the burbs where it matters. the Heights has poor quality service. You have to stand in the middle of streets to get service and lucky to get 1 bar at times. The burbs is where it matters in Cleveland, especially in the Heights where the $$$$ is at. If Sprint can't provide service to an area where the average income per family is over $200k then they have issues and Network Vision will never work for them. |
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AVDRespice, Adspice, Prospice Premium Member join:2003-02-06 Onion, NJ |
to Terabit
Re: What a Missed Opportunitysaid by Terabit:Sprint's not renowned for making smart businesses decisions. Like you said, give them a choice of free handsets, or discounted for the better models, and move them off the network.
They're going to lose customers and they're dragging their feet on being able to use the spectrum. Then again, this is the epitome of Sprint - Coming Soon. The Nextel merger was a complete disaster for both companies. |
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AVD |
to NiteSn0w
said by NiteSn0w:Are you going to move off of iDEN and onto Sprint PTT? who uses PTT anymore? I don't see it. |
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AVD |
to NiteSn0w
said by NiteSn0w:Probably because boost is prepaid and it's not worth Sprint's time to work for money that they can't guarantee via a contract. plus just as in real life, bost has been slowly migrating people away from ptt. |
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AVD |
AVD to taraf
Premium Member
2012-Dec-3 11:41 am
to taraf
said by taraf:but there will always be people who think that their existing device is good enough, and who will refuse to upgrade until you force them to. some customers have hundreds if not thousands of devices. |
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