 LightSPremium
join:2005-12-17
Greenville, TX | At least they're honest and admit it, haha |
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| lol Give me a 1gig/1gig connection and I'll happily use my cellphone for conversations. |
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pkorx8
join:2003-06-19
San Francisco, CA | doesn't stop anyone This doesn't stop anyone from using Google Voice from the normal web interface or using one of those Google Voice-compatible VOIP boxes on their 1G/1G connection. |
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| "there are all of these special rules that apply." Aka- we we couldn't get anything bent for us like we did for the build.
But the taxes and service deployment should be easy. Especially since they have a CLEC on board for GoogleVoice and for Google411. |
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 CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Goverment and thier Rules.... Even a company like Google doesn't want to have to deal with the rules and regulations to bring out competition for Voice. And we wonder why we don't have much competition in this country. |
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Donut
join:2005-06-27
Romulus, MI | Who gives a shit There are tons of VoIP providers. Aint like you have a cap to worry about on Google fiber.
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Mr. Donut
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 LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5 | reply to TBusiness
Re: "there are all of these special rules that apply." said by TBusiness:Aka- we we couldn't get anything bent for us like we did for the build.
But the taxes and service deployment should be easy. Especially since they have a CLEC on board for GoogleVoice and for Google411.
And this little whine by Google is bogus:
quote:
The complications of calculating two different tax rates for Missouri and Kansas
Google already has to deal with varying tax rates around the country for cellphone devices they sell and for Google Apps. Google should just have said what they meant - they didn't want to staff the customer service positions needed to deal with complaining telephone users.
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A democracy cannot exist as a permanent form of government. It can only exist until the voters discover that they can vote themselves money from the public treasury. |
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| That as well.
Although a true but if Google was smart from the start, they'd hire an outside call center that would know what they're doing. Instead of trying it themselves. That is what is going to hurt them long term, not having a customer service center that can actually trouble-shoot and provide answers to something that does NOT work instead of saying "please visit us online at: help.google.com/fiber.
The interesting thing though; they already have to deal with the two different taxes for their cable network. So why not add 2 more. Would be easy enough to program the billing system to do that. But wait, I forgot that involves someone that knows what they are doing. |
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| reply to pkorx8
Re: doesn't stop anyone Exactly As the first thing I thought of was one word... OBIHAI !
for those who dont know... »www.newegg.com/Product/Product.a···-NA-_-NA
Ive been using this with google voice for quite some time and it has not failed me yet.
Interesting story, An old friend did once say to me in a conversation... "will it does not have 911 service!" As he was on Vonage and had that included and a vonage sales rep used that as a ploy to keep him as a customer as he was debating switching to google voice. I just replied.. "well everyone in my household has a cell phone with 911 service and most have the GPS enables so hypothetically they can pinpoint where we are without even needing to tell the operator a physical address, so I think were covered." I then replied.."does not everyone in your house hold own a cell phone as well?"
Needless to say on his fixed income He soon started saving $25 plus taxes a month.
However to each his own if you dont want Google voice because theres no 911 theres always Nettalk ( which I previously used) Magicjack ( had them before nettalk), & etc... |
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| reply to Cheese
Re: Goverment and thier Rules.... The reason is Google couldn't get the rules bent and had to deal with taxes. And then add customer service on top of it. You can bet if someone was treated the way Nexus customers were/are treated that Google would have some issues with Voice customers. Something Google does NOT want to deal with. |
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| reply to buddahbless
Re: doesn't stop anyone Although more than 98% of 911 call centers - including major metro areas- do NOT have GPS tracking on cell phones. They can see your number but not your location. To obtain that location would take time and some man work with the phone companies. And then you don't even get an address, you get an "area" off the cell tower. |
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CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | reply to TBusiness
Re: Goverment and thier Rules.... Proof of this claim? Regardless, the rules and regulations in place, they hinder smaller companies from competing, that was my point. |
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| reply to Linklist
Re: "there are all of these special rules that apply." Ill give you that the excuse was bogus, but there are already work around items that would make this dedicated service pointless and an extra cost that can be worked around. So google decided to not join in with paying more taxes to uncle sam and his local friends for 911 service, for those that truly want google voice at home as a landline A easy google search for "google voice adapter" will provide everything you need on page one! |
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| reply to TBusiness
said by TBusiness:That as well.
Although a true but if Google was smart from the start, they'd hire an outside call center that would know what they're doing. Instead of trying it themselves. That is what is going to hurt them long term, not having a customer service center that can actually trouble-shoot and provide answers to something that does NOT work instead of saying "please visit us online at: help.google.com/fiber.
The interesting thing though; they already have to deal with the two different taxes for their cable network. So why not add 2 more. Would be easy enough to program the billing system to do that. But wait, I forgot that involves someone that knows what they are doing.
Can't hire a call center and still be able to provide free internet/dirt-cheap service and be able to turn a profit. Google wants to stick it to the telcos, not offer customer service. |
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| reply to TBusiness
Re: doesn't stop anyone Not Really because Ive had them pin point my area before when an accident happened to a vehicle traveling in front of me that hit a dear on a empty highway, it did not take them more than a few minutes( 10 mins +/-) thats with calling my cell provider, I knew what road I was on but had no idea how far In I was on it. Now its not as fast as having a physical address pop up on the 911 operators screen when theres a home emergency but they are still able to find you rather quickly if needs be. Also if your at home I'd hope you know your own address anyway to give to A 911 operator ( exception to small children) in case of an emergency. It really depends on what system is in use in what part of the country and "area" pin pointed me down to with in 500 yards in the case I spoke of. |
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| reply to buddahbless
I use an ObiHai device with Google Voice for free outbound calls, a Google Voice local number forwarded to a free Callcentric DID for inbound calls, and a $1.50/month Callcentric 911 service.
Aside from a short period of Sandy induced disruption, it works very well. |
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 FBGuyPremium
join:2005-03-19
Evanston, IL | reply to Donut
Re: Who gives a shit but so many on here love to bitch about regulations and how they are bad. |
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 Toguro
join:2003-10-23
Ottawa, IL | reply to Cheese
Re: Goverment and thier Rules.... Google small  |
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| reply to LightS
Re: At least they're honest Google should just buy Ooma, which already has the regulatory/tax thing figured out and billing in place. Ooma already has options to tie into Google Voice. I use it and is a pretty good service - Google could beef it up even more even for non-Gfiber customers, and use Ooma to boost Google Voice service. |
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| reply to Donut
Re: Who gives a shit Yeah, I already use Ooma and will continue to when getting GFiber next year. More and more households use cellphone only anyway. |
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