Translation: "There's no demand for 1Gbps at a price point we're willing to sell it at with caps and other limitations in place. Customers are gullible, but not THAT gullible."
"We're prepared to compete head to head with Google." Translation:
"This is one small set up. We can easily use predatory pricing to make sure people stick with the status quo here while we continue to gouge the rest of the nation for slow service."
Stupid ISP's Who is he to question the demand for 1GB service. They don't need to know what customers are using it for. I hate when ISP's try to snoop I had more than one DSL lines installed and was questioned as to why I needed more than one. My reply was because I want them and it was non of their business
morboComplete Your Transaction
Time Warner Cable: "We refuse to compete" Great admission that Time Warner Cable refuses to compete on service offered and price. They have their head firmly in the sand.
reply to SunnyD
Re: Translation: And the customers are not stupid either.
reply to morbo
Re: Time Warner Cable: "We refuse to compete" Or stuck up there ass.
1g connection The main need for a 1 gig connection is to feed multiple user all the bandwidth they need. There review was a little funny trying to find a single server that could feed them a 1gig bandwidth test. The real way is to start maybe five test simultaneously at one time to different servers. That is the only way to utilize that fast of a connection.
reply to jchambers28
Re: Translation: Well it's only available in 1 of about 200 hoods they plan to rollout in. It's a fairly low income hood too. Not sure how TWC can determine that based on one hood.
·Verizon Online DSL
reply to jchambers28
Re: Time Warner Cable: "We refuse to compete" I'll take 'stuck up there ass' for 1200.
reply to morbo
TW is in this to make money, not to win popularity contests. Heck, they'd sell paper clips tomorrow if they could make more money doing that. As it is, google and their board are nuts for setting $70 for 1gig service- they'd probably get almost as many subscribers at twice the price.
If and when the time comes for TW to rationalize price cuts or speed increases, they will. Twilight tickets are gimmicky, but a heck of a lot less expensive for them than a $20mo price cut.
Hampton Bays, NY
yeah... TWC will tell you its available *if* you are willing to pay the installation fee of a few thousand dollars first... lol
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mobOn the next level..PremiumReviews:
Dearest Time Warner Hi - I'm a living, breathing customer. I live in Merriam, Kansas. If you give me service equal to Google Fiber - unlimited use, 1Gb/s symmetrical connection for $70 a month - I will sign a 2 year contract.
I'm calling you out, Rob Marcus. I demand. You deliver. Hell, I might even sign up for cable TV again, if there is a value to it for me.
Such Value People who want to keep criticizing Google Fiber saying that no one wants a Gbps connection, and no one wants to pay $70 for internet, remember that 95% of people are not cord-cutting, and want TV.
$120 for every channel in the book and a ridiculously fast internet connection should terrify TWC. They wouldn't even offer you that at a promotional price now.
Yes, people vote with their wallets. And Google has given them every incentive to make the switch. And for the people who won't desire straight internet, TV is the great incentive.
No contracts, no expensive installation charges, the constant shuffling between promotional and contract pricing, the endless games and hoops to jump through, Google is avoiding all that. You don't think people will find that appealing? I sure as hell do.
As long as they develop a customer service presence, TWC should be absolutely terrified. And of the major cable operators, they're probably the best one overall in terms of TV offerings and uncapped broadband at the moment. Unless you're just dying for 100Mbps+ broadband (and it's capped), Comcast is largely inferior to TWC, IMO.
reply to JasonOD
Re: Time Warner Cable: "We refuse to compete" I agree - TWC is selling/supporting many millions of customers vs a single area as a 'project'.
I doubt that Google has a large scale (many millions) at their current price. In fact, Google 'could' pull the plug and walk if they wanted to ( and may after their project is done).
I typically don't like TWC prices, and would sure love to have 1Gbps for $70... but I don't think Google or anyone else will offer it here in SoCal.
warriorsIt's A Great Time Out
San Jose, CA
Demand is not there??? It's not there because you would price it high! For $70 or lower, it's a steal!
reply to osravens
Re: Such Value
said by osravens:That is the key question, isn't it? Google has to be close to worst in the US of large companies in customer service. If, and that is a real big if, they actually deploy live human beings for cust service, instead of just their pathetic email/forum support, they will be a real threat. We will have to wait and see.
As long as they develop a customer service presence, TWC should be absolutely terrified.
A democracy cannot exist as a permanent form of government. It can only exist until the voters discover that they can vote themselves money from the public treasury.
reply to mob
Re: Dearest Time Warner
said by mob: Umm he didn't say for $70 per month, he said if there was demand for symmetric gig service.
... If you give me service equal to Google Fiber - unlimited use, 1Gb/s symmetrical connection for $70 a month - .....
The real price of providing that service is likely well above google price even with the preferred treatment/franchise terms google finagled.
So would you (and a high percentage of your neighbors) sign up for the long term (2 years isn't long enough too begin paying down the capital cost) if they told you it was twice what google charges ($140)? 3 times? 4 times?
Suppose they let you see their books, and they would still net under 10% profit at those rates, would YOU commit for the long term?
reply to osravens
Re: Such Value I liked my 50/15 when I was in a Comcast area. TWC doesn't have that. They don't have caps either, but Comcast never complained when I went over theirs. Nor have I gone over what Comcast's caps would be since I've moved to a TWC area.
reply to Justsayin
Re: Stupid ISP's
said by Justsayin :If you care about what the isp knows of then why go with google? Google is in it for users data
Who is he to question the demand for 1GB service. They don't need to know what customers are using it for. I hate when ISP's try to snoop I had more than one DSL lines installed and was questioned as to why I needed more than one. My reply was because I want them and it was non of their business
reply to SunnyD
Re: Translation: Time Warner is smfart! No body wants 1gbs service when the rest of the nation is locked to monopoly slow speeds and providers are locked to even worse pricing bandwidth scales.
Take it from the horses mouth in the article. They are now providing 5GB capped service with high overages for $5 less/month (after bi-annual price hike, modem rental fee, and modem obsolescence fee). This VALUE is something EVERY customer has asked for and true to their word they will "provide" it to every one of their customers.
We've been BEGGING for this don't you know! We as customers have NEVER requested SPEED with BANDWIDTH to use it???!!
Unfortunately monopolies only listen to one thing: "stfu you have no choice but pay the bill" or live like the Flinstones. They paid big to be allowed to have a monopoly now it's our turn to pay for allowing it.