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Comments on news posted 2013-01-16 12:25:36: Bright House Networks appears to be giving users a speed bump. ..

page: 1 · 2
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iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·RoadRunner Cable
·Comcast

You switched the flip

Swap "High Speed Internet" for "Lightning" in the tier name/speed mapping and you'll have the correct ordering.

I'd say that I'm jealous of Bright House customers, who now have 10 Mbps more speed than I do on TWC...but I don't know whether I'd even notice a 20% speed increase on my 50 Mbps speed, most of the time anyway.

brianiscool

join:2000-08-16
Tampa, FL
kudos:1

Brighthouse

I don't like Brighthouse. They market way too much via postal mail and when I move into apartment complexes they give you Brighthouse merchandise to get you to go with their services.


gigahurtz
Premium
join:2001-10-20
Palm Coast, FL

I just upgraded to Turbo!

I had just upgraded to Turbo a few days ago and noticed I was averaging around 30 Mbps.. this is a welcome boost!

Thanks BHN!


AMejia1976

join:2000-07-29
Kissimmee, FL

What about Lite and Standard...

While the increase is welcomed... what about the 2 lower tiers?

While I do have Turbo, I think is not fair that those who can't afford to pay more get treated like they are not as important. I am sure a large amount of customers don't get the Turbo or Lighting service as they have no need for those speeds. Would like to know what percentage of the customer base have the lower tiers.

@l3x
--
Semper Fi


gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
Reviews:
·Bright House

Life isn't fair. These upgrades were not necessary, it's BHN's way of adding a bit of a perk to getting the faster speeds. Most who are using a standard package have no need for the faster speeds anyway, so most will not care that they were "left out".



gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
Reviews:
·Bright House

reply to brianiscool

Re: Brighthouse

You can request to be removed from this list. I don't see anything wrong with them giving merchandise out to you when you move into a new apartment complex. No one is forcing you to use their services. Take their merchandise and do with it what you'd like.


bobjohnson
Premium
join:2007-02-03
Orlando, FL

Good Stuff..

I'll have to reboot my modem and check when I get home.

rradina

join:2000-08-08
Chesterfield, MO

reply to AMejia1976

Re: What about Lite and Standard...

My area has the opposite problem. Charter's minimum tier is 30Mbps. From a support perspective, it wouldn't cost them a dime to provide a whole bunch of tiers and extremely attractive price points on the lowest tiers (i.e. 1, 5, 10, 30, 100, 300). However, from a revenue perspective they make more if the minimum is 30 which keeps the base price higher.

It's similar to hard drive prices. By capacity, the cost drops by half between the current and last gen maximums. Below that, the curve flattens and the lowest is not significantly less than the last gen maximum. This is likely because regardless of capacity, there is a minimum manufacturing cost. Cable probably also has a minimum cost per drop but bundling skews it.


Lightning40

@bhn.net

No speed bump Bummer

said by karlbode :

Bright House Networks spokesman Donald Forbes says the tiers will cost "about $5 more" than their previous incarnations -- unless you already have Turbo or Lightning service.

I called BHN and unless you pay $5 more a month for 60/5 Lightning you are stuck with slower speed. Guess that invalidates Donald Forbes statement.

DrData
Premium
join:2004-12-31
Longwood, FL

reply to bobjohnson

Re: Good Stuff..

I rebooted, no increase.


Lightning40

@bhn.net

said by DrData:

I rebooted, no increase.

Again, you will have to pay $5 for the upgrade in speed.

A reboot will not make your speed faster.

grayem

join:2000-09-22
Saint Louis, MO
Reviews:
·Charter

Charter did this in St Louis

First, the speeds got too fast for the modem I was using so I had to by a new one. Then they bumped it again and the price went up shortly after. The next year they dumped all the lower tiers and your min speed is 30 Mbps and that modem you had, you can't use. Speed bumps are really something they use for marketing, but something customers don't always need or want to pay for.


Lightning40

@bhn.net

said by grayem:

..... Speed bumps are really something they use for marketing, but something customers don't always need or want to pay for.

Exactly, Agreed!

DrData
Premium
join:2004-12-31
Longwood, FL
Reviews:
·Bright House
·Clear Wireless

reply to Lightning40

Re: Good Stuff..

Yup, just got the upgrade.



Jamesliljim

join:2004-09-17
New York, NY

1 edit

Isn't BrightHouse also TimeWarner Cable (Subsidary)?

Hi Guys,

I'm not very sure if I phrased it correctly, but my question is, Is BrightHouse like the parent company to TimeWarner Cable (Internet Division). If BrightHouse isn't the Parent, don't they work together to some degree or are they totally independent of one another.

I'm under the assumption that they are using Florida as a 'Test' State and if its successful it will be bringing these upgrades to the rest of the United States?

Is this Wishful thinking or is this something that's quite possible?


Beachie
Stranded in paradise

join:2001-07-12
St. Pete, FL
kudos:2

They have a partnership.

Bright House Networks


Jamesliljim

join:2004-09-17
New York, NY

Thank you for the Clarification.


rabeatz

join:2012-11-26
Winter Springs, FL

Article should be corrected?

It seems to be written in a way that would make an existing turbo/lightning user believe that they'd see a speed increase without any price change.. when it seems that the Bhouse forum tech has confirmed that if an existing lightning user wants to see 60mbps they have to pony up the extra $5 / month.

Seems that some clarification should be added to explain that existing lightning users won't see a speed increase or price increase, unless they ask for it..


kdwycha

join:2003-01-30
Riverview, FL

Well...

..For 5 extra dollars I called and made the switch from 40 to 60. 20mb/s is quite a jump for 5.00. Really wish the upstream was bumped though.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

reply to Jamesliljim

Re: Isn't BrightHouse also TimeWarner Cable (Subsidary)?

said by Jamesliljim:

Hi Guys,

I'm not very sure if I phrased it correctly, but my question is, Is BrightHouse like the parent company to TimeWarner Cable (Internet Division). If BrightHouse isn't the Parent, don't they work together to some degree or are they totally independent of one another.

I'm under the assumption that they are using Florida as a 'Test' State and if its successful it will be bringing these upgrades to the rest of the United States?

Is this Wishful thinking or is this something that's quite possible?

We are entirely two different companies. Yes it is true we work together on some things but never should the assumption be made that if one does something the other will follow. The wiki that Beachie posted should explain it all.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~


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