 iansltx join:2007-02-19 Golden, CO kudos:2 Reviews:
·Verizon Online DSL
·RoadRunner Cable
·Comcast
| You switched the flip Swap "High Speed Internet" for "Lightning" in the tier name/speed mapping and you'll have the correct ordering.
I'd say that I'm jealous of Bright House customers, who now have 10 Mbps more speed than I do on TWC...but I don't know whether I'd even notice a 20% speed increase on my 50 Mbps speed, most of the time anyway. |
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 | Brighthouse I don't like Brighthouse. They market way too much via postal mail and when I move into apartment complexes they give you Brighthouse merchandise to get you to go with their services. |
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 gigahurtzPremium join:2001-10-20 Palm Coast, FL | I just upgraded to Turbo! I had just upgraded to Turbo a few days ago and noticed I was averaging around 30 Mbps.. this is a welcome boost!
Thanks BHN! |
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 | What about Lite and Standard... While the increase is welcomed... what about the 2 lower tiers?
While I do have Turbo, I think is not fair that those who can't afford to pay more get treated like they are not as important. I am sure a large amount of customers don't get the Turbo or Lighting service as they have no need for those speeds. Would like to know what percentage of the customer base have the lower tiers.
@l3x -- Semper Fi |
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 gigahurtzPremium join:2001-10-20 Palm Coast, FL Reviews:
·Bright House
| Life isn't fair. These upgrades were not necessary, it's BHN's way of adding a bit of a perk to getting the faster speeds. Most who are using a standard package have no need for the faster speeds anyway, so most will not care that they were "left out". |
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 gigahurtzPremium join:2001-10-20 Palm Coast, FL Reviews:
·Bright House
| reply to brianiscool
Re: Brighthouse You can request to be removed from this list. I don't see anything wrong with them giving merchandise out to you when you move into a new apartment complex. No one is forcing you to use their services. Take their merchandise and do with it what you'd like. |
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 | Good Stuff.. I'll have to reboot my modem and check when I get home. |
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 rradina join:2000-08-08 Chesterfield, MO | reply to AMejia1976
Re: What about Lite and Standard... My area has the opposite problem. Charter's minimum tier is 30Mbps. From a support perspective, it wouldn't cost them a dime to provide a whole bunch of tiers and extremely attractive price points on the lowest tiers (i.e. 1, 5, 10, 30, 100, 300). However, from a revenue perspective they make more if the minimum is 30 which keeps the base price higher.
It's similar to hard drive prices. By capacity, the cost drops by half between the current and last gen maximums. Below that, the curve flattens and the lowest is not significantly less than the last gen maximum. This is likely because regardless of capacity, there is a minimum manufacturing cost. Cable probably also has a minimum cost per drop but bundling skews it. |
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 | No speed bump Bummer said by karlbode : Bright House Networks spokesman Donald Forbes says the tiers will cost "about $5 more" than their previous incarnations -- unless you already have Turbo or Lightning service.
I called BHN and unless you pay $5 more a month for 60/5 Lightning you are stuck with slower speed. Guess that invalidates Donald Forbes statement. |
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 DrDataPremium join:2004-12-31 Longwood, FL | reply to bobjohnson
Re: Good Stuff.. I rebooted, no increase. |
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 | said by DrData:I rebooted, no increase. Again, you will have to pay $5 for the upgrade in speed.
A reboot will not make your speed faster. |
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 grayem join:2000-09-22 Saint Louis, MO Reviews:
·Charter
| Charter did this in St Louis First, the speeds got too fast for the modem I was using so I had to by a new one. Then they bumped it again and the price went up shortly after. The next year they dumped all the lower tiers and your min speed is 30 Mbps and that modem you had, you can't use. Speed bumps are really something they use for marketing, but something customers don't always need or want to pay for. |
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 | said by grayem:..... Speed bumps are really something they use for marketing, but something customers don't always need or want to pay for. Exactly, Agreed! |
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 DrDataPremium join:2004-12-31 Longwood, FL Reviews:
·Bright House
·Clear Wireless
| reply to Lightning40
Re: Good Stuff.. Yup, just got the upgrade.

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 1 edit | Isn't BrightHouse also TimeWarner Cable (Subsidary)? Hi Guys,
I'm not very sure if I phrased it correctly, but my question is, Is BrightHouse like the parent company to TimeWarner Cable (Internet Division). If BrightHouse isn't the Parent, don't they work together to some degree or are they totally independent of one another.
I'm under the assumption that they are using Florida as a 'Test' State and if its successful it will be bringing these upgrades to the rest of the United States?
Is this Wishful thinking or is this something that's quite possible? |
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 BeachieStranded in paradise join:2001-07-12 St. Pete, FL kudos:2 | They have a partnership.
Bright House Networks |
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 | Thank you for the Clarification. |
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 rabeatz join:2012-11-26 Winter Springs, FL | Article should be corrected? It seems to be written in a way that would make an existing turbo/lightning user believe that they'd see a speed increase without any price change.. when it seems that the Bhouse forum tech has confirmed that if an existing lightning user wants to see 60mbps they have to pony up the extra $5 / month.
Seems that some clarification should be added to explain that existing lightning users won't see a speed increase or price increase, unless they ask for it.. |
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 kdwycha join:2003-01-30 Riverview, FL | Well... ..For 5 extra dollars I called and made the switch from 40 to 60. 20mb/s is quite a jump for 5.00. Really wish the upstream was bumped though. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:82 | reply to Jamesliljim
Re: Isn't BrightHouse also TimeWarner Cable (Subsidary)? said by Jamesliljim:Hi Guys,
I'm not very sure if I phrased it correctly, but my question is, Is BrightHouse like the parent company to TimeWarner Cable (Internet Division). If BrightHouse isn't the Parent, don't they work together to some degree or are they totally independent of one another.
I'm under the assumption that they are using Florida as a 'Test' State and if its successful it will be bringing these upgrades to the rest of the United States?
Is this Wishful thinking or is this something that's quite possible? We are entirely two different companies. Yes it is true we work together on some things but never should the assumption be made that if one does something the other will follow. The wiki that Beachie posted should explain it all. -- ~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~
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