jbobReach Out and Touch Someone Premium Member join:2004-04-26 Little Rock, AR |
jbob
Premium Member
2013-Jan-22 12:23 pm
No Explanations yetThey still have no explanation for the outage? Single point failure? |
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FFH5 Premium Member join:2002-03-03 Tavistock NJ |
FFH5
Premium Member
2013-Jan-22 12:24 pm
Some info on outageConsumerist fielding many reports of the U-Verse outage: » consumerist.com/2013/01/ ··· -states/AT&T support forum thread on outage: » forums.att.com/t5/Featur ··· /3407509 |
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So tell me again why landlines are better?OK, I know that U-verse voice is more of a VoIP service than a landline, but that's the direction that the telcos want to move in. So, when that happens, won't that negate any advantages of a landline in terms of reliability?
What I'm curious about is what could cause such a widespread outage. If it's a failure in a single piece of equipment, then it seems that AT&T's infrastructure isn't very robust. Not very comforting for something as important as telecommunications. |
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morboComplete Your Transaction join:2002-01-22 00000
1 recommendation |
morbo
Member
2013-Jan-22 12:40 pm
NSA cable switchover is causing some problems. Hold tight-- your phone, internet, and wireless communications will be 100% monitored by the NSA again very soon. |
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amungus Premium Member join:2004-11-26 America |
amungus
Premium Member
2013-Jan-22 12:42 pm
possible?Hmm, is it possible that this could be due to massive NAT failure? I recall reading about some ISP's wanting to NAT out tons of IPv4 addresses since they are so 'rare' anymore... could it be that they were attempting to implement something like this, and it all fell apart?
Sorry to hear about all the fail. Taking it to a recent FB post is probably one of the only ways to reach out and touch them, being such a massive and impossible to penetrate tangled web. |
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EliteDataEliteData Premium Member join:2003-07-06 Philippines |
to ISurfTooMuch
Re: So tell me again why landlines are better?said by ISurfTooMuch:OK, I know that U-verse voice is more of a VoIP service than a landline, but that's the direction that the telcos want to move in. So, when that happens, won't that negate any advantages of a landline in terms of reliability?
What I'm curious about is what could cause such a widespread outage. If it's a failure in a single piece of equipment, then it seems that AT&T's infrastructure isn't very robust. Not very comforting for something as important as telecommunications. from reading the forum posts, it sounds like hardware/power failure at a major facility. |
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(Software) pfSense Asus RT-AC68 Asus RT-AC66
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to ISurfTooMuch
Reliability is something that comes in time, newer technologies have growing pains. Remember when Verizon had LTE outages which are now a thing of the past.
And U-verse hasn't had a lot of widespread outages, this is the first I've heard of.
More reliability comes with time. POTS can have downtime too, but they are normally more localized. |
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ArrayListDevOps Premium Member join:2005-03-19 Mullica Hill, NJ |
to amungus
Re: possible?I'm going to venture a guess that AT&T has no shortage of IPv4 addresses. |
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jjoshua Premium Member join:2001-06-01 Scotch Plains, NJ |
jjoshua
Premium Member
2013-Jan-22 12:51 pm
Don't complain via twitterEveryone should pay their bill a few days late when this happens. |
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FFH5 Premium Member join:2002-03-03 Tavistock NJ |
to ISurfTooMuch
Re: So tell me again why landlines are better?said by ISurfTooMuch:What I'm curious about is what could cause such a widespread outage. From what I read in the AT&T forum on the outage, it appears to be a problem with the DHCP servers that hand out IP addresses. They may have been doing a software upgrade on those servers and the software update bombed out. |
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tkdslr join:2004-04-24 Pompano Beach, FL |
tkdslr
Member
2013-Jan-22 12:54 pm
My bet.. DHCP servers crashed..And forgot all the existing IP address lease assignments..
When it comes back up.. it starts handing out already leased(still in use) IP addresses.. to newly rebooted boxes.. I.E. A real mess.
People who left their boxes plugged in/on.. stayed on.. sort of, until a the freshly restarted u-verse box get's a dup'd DHCP IP assignment. Then the games begin.
This type of mayhem could continue on for several days. (depending on DHCP lease interval). |
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Metatron2008You're it Premium Member join:2008-09-02 united state |
The REAL reason for the crashIs that Uverse is run by At&t. |
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dnoyeBFerrous Phallus join:2000-10-09 Southfield, MI |
to tkdslr
Re: My bet.. DHCP servers crashed..You don't really believe DHCP is that unintelligent do you? |
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InfoWe were told there are 32 VHOs are affected by the outage and the DHCP server in TX. No ETR or what cause the outage. |
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Kara
Anon
2013-Jan-22 1:11 pm
TOS covered when att has outagesSorry but terms of service will cover their butts when outage ect happen don't matter that is phone or tv same apply. Try reading it |
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tkdslr join:2004-04-24 Pompano Beach, FL |
to dnoyeB
Re: My bet.. DHCP servers crashed..yes, it is... especially when a network is too large to support wholesale network wide broadcasts.. (I.E. It's some sort of customized hybrid network).. |
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Mr Anon
Anon
2013-Jan-22 1:24 pm
Glad I missed it.I feel bad for all those having issues but my service Oak Lawn IL, is fine. |
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
1 recommendation |
to ArrayList
Re: possible?said by ArrayList:I'm going to venture a guess that AT&T has no shortage of IPv4 addresses. Perhaps not, but they are nonetheless conserving their use by using NAT:
C:\>tracert -4 att.yahoo.com
Tracing route to ds-any-ycpi-uno.aycpi.b.yahoodns.net [206.190.57.60]
over a maximum of 30 hops:
1 * * * Request timed out.
2 381 ms 401 ms 401 ms 172.26.248.2
3 359 ms 365 ms 368 ms 172.16.7.82
4 348 ms 406 ms 401 ms 10.251.11.32
5 365 ms 399 ms 474 ms 10.251.10.2
6 323 ms 349 ms 340 ms 10.252.1.1
7 315 ms 365 ms 337 ms 209-183-048-002.mobile.mymmode.com [209.183.48.2]
8 327 ms 370 ms 365 ms 172.16.75.1
9 339 ms 400 ms 388 ms 12.94.97.13
10 368 ms 399 ms 410 ms cr1.dlstx.ip.att.net [12.122.100.26]
11 340 ms 411 ms 364 ms dlstx02jt.ip.att.net [12.122.214.245]
12 340 ms 342 ms 389 ms 192.205.37.50
13 355 ms 365 ms 383 ms ash-bb3-link.telia.net [213.155.130.70]
14 350 ms 491 ms 414 ms ash-bb1-link.telia.net [80.91.248.161]
15 386 ms 443 ms 352 ms yahoo-ic-141068-ash-bb1.c.telia.net [80.239.193.54]
16 333 ms 398 ms 388 ms UNKNOWN-206-190-56-X.yahoo.com [206.190.56.13]
17 351 ms 411 ms 388 ms r1.ycpi.vip.dcb.yahoo.net [206.190.57.60]
Trace complete.
The above traceroute example is on an AT&T Mobility 3G connection, but they are doing the same thing to U-verse in many areas (and the plan is to make NAT universal for all customers who do not pay for static IPv4 public addresses). |
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maartenaElmo Premium Member join:2002-05-10 Orange, CA |
maartena
Premium Member
2013-Jan-22 1:31 pm
Southern California still upGlad I still have internet |
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dnoyeBFerrous Phallus join:2000-10-09 Southfield, MI |
to tkdslr
Re: My bet.. DHCP servers crashed..If you can hand out network wide IP addresses you have enough communication to ensure they do not get used twice. Otherwise this problem would have always existed. |
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uverseGlad it wasnt the midwest i just had someone switch from flaky cable and told them uverse is much more reliable lol. Ive seen those 172...... addresses here and there at clients they seem like they are internal to att however when accessing them via other providers they still have external access. |
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EliteDataEliteData Premium Member join:2003-07-06 Philippines |
hmmthey are very quiet on their FB page about this but if you post something related but off topic they are quick to remove it. |
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pandora Premium Member join:2001-06-01 Outland |
to morbo
Re: So tell me again why landlines are better?said by morbo:NSA cable switchover is causing some problems. Hold tight-- your phone, internet, and wireless communications will be 100% monitored by the NSA again very soon. All find and dandy, but what about the Mossad, MSS and KGB? Shouldn't we let the various interested parties install their stuff at the same time? Israel, China and Russia should be spliced in to assure fewer interruptions after this NSA upgrade. |
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OnlineCharlotte NC back online |
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Smith6612 MVM join:2008-02-01 North Tonawanda, NY ·Charter Ubee EU2251 Ubiquiti UAP-IW-HD Ubiquiti UniFi AP-AC-HD
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Eggs in one basketSounds like the case of the 'ole Eggs in One Basket deal and someone decided to step on the basket rather than spill an egg. I've always wondered why AT&T, Verizon and the like seem to have massive regional outages that take ages to be resolved. In the case of Verizon, it seems once a year a key router in the Northeast takes a dump and breaks about 90% of Internet access that often takes nearly a day to get fixed. I don't know if they're overdue for an outage but Verizon hasn't had their routing fail since last summer.
Granted, even redundancy is capable of breaking as seen with Amazon's hosting service many times but I'm surprised there are not some additional safeguards built in to stop huge outages like this.
The lack of communication is not very assuring though. Sometimes giving customers a technical reason for why something is down is helpful. |
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graysonf MVM join:1999-07-16 Fort Lauderdale, FL |
Addicted for sure."Many users tell me they've been on hold for hours....."
Is there a twelve step program for this? |
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Uverse Emp
Anon
2013-Jan-22 2:36 pm
Uverse down of courseUverse is down due to major problems with cicso server equipment and it is just about all south east and west states. Not eta and it might be a long long time since it started yesterday better off going back to prev provider |
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Uverse Empl to tkdslr
Anon
2013-Jan-22 2:49 pm
to tkdslr
Re: My bet.. DHCP servers crashed..BINGO!!!!!!! resets every 10 seconds |
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Columbus Oh
Anon
2013-Jan-22 2:50 pm
Canceled U-VerseDue to the service outage. Just canceled my U-Verse and switched to WOW, scheduled for install tomorrow. AT&T gave me a refund for last month with few questions asked. |
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tommytorres
Anon
2013-Jan-22 2:54 pm
Glad I still have dsl and have not upgraded to uverse!My dsl working on the old tdm network is working just fine. So much for the new stuff........ |
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