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Comments on news posted 2013-01-24 09:31:25: One of the UK’s biggest ISPs – Sky – has admitted that poor capacity planning is to blame for the severe speed degradation customers in some areas have suffered in the past few months. ..

saneblane
join:2013-01-23
Houston, TX

saneblane

Member

Talk about not giving a Damn

You mean to tell me that so many people were affected and yet the company didn't notice until it got to this?. This is what happens when you don't upgrade you network and keep adding customers.

FFH5
Premium Member
join:2002-03-03
Tavistock NJ

FFH5

Premium Member

Use someone else's infrastructure, promises worthless

When your provider uses infrastructure provided by others, performance promises are worthless.
jc10098
join:2002-04-10

jc10098 to saneblane

Member

to saneblane

Re: Talk about not giving a Damn

How I miss Houston during the winter =(. I lived there for 2 years and boy was that a nicety not to have to deal with cold and snow.

I guess when selling the moon and the stars, you might want to tone down the marketing. Few ISPS truly sell unlimited these days so I do give them kudos.

However, Sky should have been upfront on capacity problems and resolved the issues as growth occurred.

Thus, it's a mixed bag. Does one jump ship and risk receiving caps or does one hang on and hope all improves?

workablob
join:2004-06-09
Houston, TX

workablob

Member

said by jc10098:

How I miss Houston during the winter =(. I lived there for 2 years and boy was that a nicety not to have to deal with cold and snow.

I guess when selling the moon and the stars, you might want to tone down the marketing. Few ISPS truly sell unlimited these days so I do give them kudos.

However, Sky should have been upfront on capacity problems and resolved the issues as growth occurred.

Thus, it's a mixed bag. Does one jump ship and risk receiving caps or does one hang on and hope all improves?

Normally I would agree but 75 degrees for a high in Jan?

Yikes!

I do agree it is nice not to have to shovel the snow off of your car every morning.

I used to live in PA so I know what a pain that can be.

Dave

R4M0N
Brazilian Soccer Ownz Joo
join:2000-10-04
Glen Allen, VA

R4M0N

Member

Why do I need to know?

Why do I need to know that Sky is a "Murdoch-owned communications giant"? I had to google the name and it still doesn't seem to add anything to the article...

Should that detail make me feel better if I had been affected by the slow speeds? Would he personally come to my house to fix them? Otherwise, why should I care?
Terabit
join:2008-12-19

Terabit to FFH5

Member

to FFH5

Re: Use someone else's infrastructure, promises worthless

But they are a private company and they apparently do everything better.

ohreally
@claranet.co.uk

ohreally to FFH5

Anon

to FFH5
said by FFH5:

When your provider uses infrastructure provided by others, performance promises are worthless.

The only bit of infrastructure they use that is provided by others is backhaul from exchange to their network(where they can specify the bandwidth that they want to pay for) and the copper lines from the exchange to the home (which obviously will not be congested as this is ADSL2). Sky uses their own DSLAMs.

It's nothing to do with using other people's infrastructure, it's a problem in not buying enough backhaul to cope with demand.
jc10098
join:2002-04-10

jc10098 to workablob

Member

to workablob

Re: Talk about not giving a Damn

Trust me, I loved the 100 degree heat and the hot winters. I hated when the temperature would drop into the 30s a few days and then 2 days later be back at 75. I'd prefer it stay 60s and 70s in the winter and 80s and 90s in the summer! I had no problems what so ever with the heat.

Use to live up in Spring from 2008 to 2010 and we got nailed during Hurricane Ike. Now back up north and damn we are in the single digits. Not my weather!

workablob
join:2004-06-09
Houston, TX

workablob

Member

said by jc10098:

Trust me, I loved the 100 degree heat and the hot winters. I hated when the temperature would drop into the 30s a few days and then 2 days later be back at 75. I'd prefer it stay 60s and 70s in the winter and 80s and 90s in the summer! I had no problems what so ever with the heat.

Use to live up in Spring from 2008 to 2010 and we got nailed during Hurricane Ike. Now back up north and damn we are in the single digits. Not my weather!

LOL, I'm in Spring now.

Dave
tired_runner
Premium Member
join:2000-08-25
CT

tired_runner to R4M0N

Premium Member

to R4M0N

Re: Why do I need to know?

You can care to ignore the news tidbit. Good grief!

xsbell
join:2008-12-22
Canada

1 recommendation

xsbell to ohreally

Member

to ohreally

Re: Use someone else's infrastructure, promises worthless

said by ohreally :

The only bit of infrastructure they use that is provided by others is backhaul from exchange to their network(where they can specify the bandwidth that they want to pay for) and the copper lines from the exchange to the home (which obviously will not be congested as this is ADSL2). Sky uses their own DSLAMs.

It's nothing to do with using other people's infrastructure, it's a problem in not buying enough backhaul to cope with demand.

I highly doubt it has anything to do with transit (what you call backhaul, unless you're talking about DSLAM uplinks), as it is pretty inexpensive and easy to get at any exchange/carrier hotel, the problem will always be at the last mile (DSLAM uplink(s)).

You obviously have no idea what you're talking about if you think that there won't be any congestion at the SLAM. And what does the ADSL2 standard have to do with this?

Sky are still probably using legacy DSLAMs fed with slow ATM links. It's time for them to upgrade and switch to the Ethernet aggregated era.

NOCTech75
Premium Member
join:2009-06-29
Marietta, GA

NOCTech75 to Terabit

Premium Member

to Terabit
said by Terabit:

But they are a private company and they apparently do everything better.

How is that government ISP doing?
Terabit
join:2008-12-19

Terabit

Member

Too bad that our muni government is not permitted to establish their own ISP or even wholesale FTTH network.
jc10098
join:2002-04-10

1 edit

jc10098 to workablob

Member

to workablob

Re: Talk about not giving a Damn

said by workablob:

LOL, I'm in Spring now.

Dave

Small world. Use to live in Emerald Cove off of Kuykendahl Rd back then. Those apartment really started taking a plummet before I left. LOL the day I moved out, there was an armed robbery and the guy resisted, so they took a pot shot at him.

Overall though, Spring wasn't a bad area. You're super close to the Movie Tavern (MISS IT BADLY) off of Tomball Parkway. Food and a movie for cheap!

workablob
join:2004-06-09
Houston, TX

workablob

Member

said by jc10098:

said by workablob:

LOL, I'm in Spring now.

Dave

Small world. Use to live in Emerald Cove off of Kuykendahl Rd back then. Those apartment really started taking a plummet before I left. LOL the day I moved out, there was an armed robbery and the guy resisted, so they took a pot shot at him.

Overall though, Spring wasn't a bad area. You're super close to the Movie Tavern (MISS IT BADLY) off of Tomball Parkway. Food and a movie for cheap!

That is less than a mile from where we live in Ponderosa Forest.

I can literally walk there without breaking a sweat.

Been here since 2000.

It's a small world indeed although I wouldn't want to have to mow it.

Dave
jc10098
join:2002-04-10

jc10098

Member

said by workablob:

That is less than a mile from where we live in Ponderosa Forest.

I can literally walk there without breaking a sweat.

Been here since 2000.

It's a small world indeed although I wouldn't want to have to mow it.

Dave

Small world indeed. I guess you remember Hurricane Ike Hitting Spring, too. The big tree down on Kuykendahl Rd. The huge Lamp Post sitting toppled on Kuykendahl and Louetta near the Krogers. That one guy on the billboard missing his arm for ages LOL. First Hurricane I'd seen. I laughed about Houston panicking when it was 34 and "flurries", though you had me beat on the Hurricane part.

As I said, I loved the summers and winters. Moved away back to Ohio (originally from) in 2010 and now I get to enjoy the chilly temps. Everyone thinks I'm nuts here when I keep my heat cranked to 77.

Last time I was down in Houston was this past summer. Funny enough, this visit I went to the mall with the skating rink. Forgetting name right now. I'd never been there before even when I lived in Houston.

workablob
join:2004-06-09
Houston, TX

workablob

Member

said by jc10098:

said by workablob:

That is less than a mile from where we live in Ponderosa Forest.

I can literally walk there without breaking a sweat.

Been here since 2000.

It's a small world indeed although I wouldn't want to have to mow it.

Dave

Small world indeed. I guess you remember Hurricane Ike Hitting Spring, too. The big tree down on Kuykendahl Rd. The huge Lamp Post sitting toppled on Kuykendahl and Louetta near the Krogers. That one guy on the billboard missing his arm for ages LOL. First Hurricane I'd seen. I laughed about Houston panicking when it was 34 and "flurries", though you had me beat on the Hurricane part.

As I said, I loved the summers and winters. Moved away back to Ohio (originally from) in 2010 and now I get to enjoy the chilly temps. Everyone thinks I'm nuts here when I keep my heat cranked to 77.

Last time I was down in Houston was this past summer. Funny enough, this visit I went to the mall with the skating rink. Forgetting name right now. I'd never been there before even when I lived in Houston.

Ike was no fun at all. A Week without power. Branches punched holes in my mom's mobile home. Bleh.

That Mall might be the Galleria. That's the only place I have skated here and it was back in the '70s before I moved back to Pgh.

Dave

ohreally
@threembb.co.uk

ohreally to xsbell

Anon

to xsbell

Re: Use someone else's infrastructure, promises worthless

said by xsbell:

I highly doubt it has anything to do with transit (what you call backhaul, unless you're talking about DSLAM uplinks), as it is pretty inexpensive and easy to get at any exchange/carrier hotel, the problem will always be at the last mile (DSLAM uplink(s)).

I am referring to DSLAM uplinks - calling it "backhaul" is fairly common. (indeed, if you look at the presentation I refer to, even Sky/Easynet call it "backhaul")
said by xsbell:

You obviously have no idea what you're talking about if you think that there won't be any congestion at the SLAM. And what does the ADSL2 standard have to do with this?

You seem to be "flying off the handle" without properly digesting what I said. I said "the copper lines from the exchange/DSLAM to the home" - i.e. the local loop - would never be congested, because that's the nature of the beast (there are dedicated connections between the DSLAM and each customer - from the DSLAM upwards it may well not be dedicated).
said by xsbell:

Sky are still probably using legacy DSLAMs fed with slow ATM links. It's time for them to upgrade and switch to the Ethernet aggregated era.

Very unlikely - this presentation from several years ago, when they bought the ISP that brought them into the broadband business, suggests it has been all-IP since at least 2004.
»corporate.sky.com/docume ··· tion.pdf

Since then they've started to move away from the old Easynet network (they sold the company off a few years ago but kept the DSL access parts) and have since embarked on a programme of replacing the Easynet era DSLAMs with something even newer.

As far as I know it's only the incumbent telco (BT) who is still operating an ATM-based DSL network and even that is rapidly being replaced.

I would suggest that you refrain from doubting the knowledge of others unless you get your own facts straight.
jc10098
join:2002-04-10

jc10098 to workablob

Member

to workablob

Re: Talk about not giving a Damn

Yep, the Galleria is correct. The named escaped me for some reason. I'd never been, even in the 2 years I lived in Spring. Not sure why to be honest. I just always hung around Willowbrook Movie Tavern / Spring. There use to be a sweet arcade in Spring too. I believe it was on FM 1960 if I recall. All you could eat pizza and games for 10 dollars. My brother and I lived there and would go quite a bit before it shut down. I moved away from Houston while he's still there.

Made it out to NASA once, Museum Downtown, that Japanese Garden Downtown, and some other stuff here and there. Also Old Towne Spring as well.

Oddly enough, I've probably explored more of the U.S. than I did Houston itself LOL.

None the less, I do miss the weather the most. 3 Inches of snow today and single teens. Fun times.

Funny enough, Emerald Cove went in 3 stages. Front half never lost power or hot water. My half lost power a day or 2. However, no hot water for a month! The back of the apartments were without power a month and their grid controlled the hot water heater for the middle and back. Taking cold showers for a month was NO FUN!!!!

A friend lived in the section affected by the 30 days of no power. Had I been there, I'd of either gotten a generator or gone back home for a month up North..

All I can say is Spring got nailed and nailed good during Ike. Branches everywhere created a headache. A tree fell through a car where I lived.