FFH5 Premium Member join:2002-03-03 Tavistock NJ |
FFH5
Premium Member
2013-Aug-1 5:53 pm
J D Power also released the prepaid customer sat info tooJD Power also put out some info on he prepaid market too. TracFone, the monster of prepaid sales doesn't rate very well with their customers. Prepaid standings
|
|
EliteDataEliteData Premium Member join:2003-07-06 Philippines |
so..."AT&T recently nabbed plenty of kudos after several tests found the company currently has the fastest LTE network available" With the expensive data overages, they're hoping you'll forget about that while you're busy mesmerizing yourself with the fast speeds. |
|
tcope Premium Member join:2003-05-07 Sandy, UT |
tcope
Premium Member
2013-Aug-1 6:45 pm
ScamDoes anyone really think JD Power result mean anything at all? It's all rigged. Companies buy the "results".
Ask the right "question" and you will ultimatly get the right "answer".
For this one ranking Power will release 20 more that the other companies can buy. |
|
skeechanAi Otsukaholic Premium Member join:2012-01-26 AA169|170 |
skeechan
Premium Member
2013-Aug-1 6:53 pm
To broad of a brushService quality varies by market. AT&T certainly isn't the fastest in my area of SoCal. My Sprint service easily bests my AT&T service. Even my WiMax service is faster than AT&T here. AT&T's LTE isn't much faster than their 3G is. Customer service and billing accuracy is also no comparison. I never have billing errors with Sprint but did with AT&T. On no planet is AT&T better than VZW in this neck of the woods.
These national rankings are worthless for assessing local performance or customer satisfaction. |
|
skeechan
1 recommendation |
to EliteData
Re: so...It is fast so long as you can't use it. |
|
EliteDataEliteData Premium Member join:2003-07-06 Philippines
1 recommendation |
said by skeechan:It is fast so long as you can't use it. thats why its fast... no one is using it, everyone is afraid to use it for fear of gobbling up their data limit and incurring expensive overages. |
|
ilikeme Premium Member join:2002-08-27 Stafford, TX |
to skeechan
Re: To broad of a brushAround here it is the complete opposite. Sprint LTE and Wimax are horrid. Its slow and coverage in general sucks. AT&T works pretty much everywhere and the data speeds are great. We have never had any billing issues with At&t, but did when we tried Sprint. Verizon is also great, but has slightly weaker coverage than At&t. T-Mobile is between Verizon and Sprint. |
|
1 edit |
breplied to wrong topic, pls delete. |
|
algPassionately apathetic Premium Member join:2001-04-10 Houston, TX |
to ilikeme
Re: To broad of a brushI'm also very pleased with AT&T in the Houston area and tend to get better service than my friends on Verizon. |
|
|
ShockingKarl continues to write negative hit pieces against AT&T even when the rest of the media is starting to notice that the extensive network build out and focus on customer service is starting to pay dividends. I can't wait to see how he spins the reports later this month when the ACSI results are announced and show AT&T as greatly improved.
Even Verizon realizes that the tides have turned on speed, reliability and now you can throw customer service on the list. |
|
|
IneedPizza
Anon
2013-Aug-2 6:23 pm
Never had an issueI've never had an issue with att's wireless service, from a coverage or customer service standpoint. I travel around the country quite a bit, and I've only ever lost service once or twice while I was driving through the mountains. I keep seeing people here scream how bad they suck, but I've never had seen it for myself. |
|