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NON TV subs get linemax?Now say moving tv over to the directv with U-verse video as fallback / for people who can't get LOS will let them compete with cable and in comcast areas let them offer good speeds + much better TV. |
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12 is faster than 18?Is that a typo or why would 18/1.5 customers be only getting 12/2? Is is actually 22/2? |
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LOLFunny how they people blow them up trying to fix something if they under deliver but they don't say a single word when they over deliver.
I'm sure this story will catch someone's attention and the problem will be fixed right away. |
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Motorola MG8725 Asus RT-N66
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to andyross
Re: 12 is faster than 18?said by andyross:Is that a typo or why would 18/1.5 customers be only getting 12/2? Is is actually 22/2? Yeah it's a little typo. It's supposed to say 23 Mbps . |
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raa @74.140.91.x |
to Joe12345678
Re: NON TV subs get linemax?Have they fixed the lag issues yet or is room 641A still connected via a wet strand of yarn? |
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IPPlanManHoly Cable Modem Batman join:2000-09-20 Washington, DC
1 recommendation |
Next StepsAT&T Meeting Transcript (June 27, 2014): "Tom, we've got some people getting higher than advertised speeds with essentially no impact on our data network or bottom line. What can we do to resolve this?"
"Well Dick, we could take it away."
"OK, great meeting guys!" |
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innoman- Premium Member join:2002-05-07 Seattle, WA
2 recommendations |
innoman
Premium Member
2014-Jun-27 2:56 pm
They don't take away, they'll just tack on a surcharge. |
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ieolusSupport The Clecs join:2001-06-19 Danbury, CT
1 recommendation |
to battleop
Re: LOLIs this a serious comment? |
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Old newsHasn't this been reported before? I've been getting over my 12/1.5 advertised speed for months now. |
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Motorola MG8725 Asus RT-N66
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said by clbowen2:Hasn't this been reported before? I've been getting over my 12/1.5 advertised speed for months now. No, not necessarily. There have been three over provisioning waves, maybe that's what you're thinking about. The first wave was the bump to download to make Max Turbo 25.5ish, Max Plus 21ish, and Max to 12.5. (September 2013) » AT&T U-Verse Now Offering Faster Than Advertised Speeds [31] commentsThe second wave was for the upload to make Max Turbo 5, Max Plus and Max to 2. (Feb 2014) » AT&T Slightly Bumps U-Verse Upstream Speeds [31] commentsThis third wave is another bump to download. This just happened. The waves are within 4-5 months of each other. |
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OK....Now how about over-provisioning those of us stuck with shit DSL. |
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1 recommendation |
NoCapATT
Anon
2014-Jun-27 4:02 pm
High speed is ok, BUT...what's the use if you have data caps. » www.att.com/esupport/int ··· s4X4NZL1 |
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IPPlanManHoly Cable Modem Batman join:2000-09-20 Washington, DC |
to innoman
Re: Next StepsAn "Excessive Speed" surcharge... Wouldn't surprise me. |
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en103
Member
2014-Jun-27 4:45 pm
Now you're paying for higher tier for cap... not bandwidht.For AT&T - its great. It means that you can get to an overage charge quicker, and AT&T has the possibility of making more money - not by charging for higher speeds. Higher bandwidth is pretty much for corporate bragging rights now.
Look at it this way: 12/2Mbps - assume 120GB Bumped to ... 22/2 Mbps.
You could theoretically hit your overage in 'half the time' (assuming that you hit it before), and possibly get one or more overage charges/month.
That $40 - 12/2 - 120GB cap vs. $45 22/2Mbps - 200GB cap may actually have you 'want' to go to the next tier, especially if the 12/2 becomes 22/2 without a cap increase. Soon it will become an issue of usage. Everyone can have 10Gbps, but capped at 100GB. |
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CaptainRR Premium Member join:2006-04-21 Blue Rock, OH |
to Gilitar
Re: OK....My dailup hasn't changed either. |
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SlowLane to IPPlanMan
Anon
2014-Jun-27 5:05 pm
to IPPlanMan
Re: Next Stepssaid by IPPlanMan:An "Excessive Speed" surcharge... Wouldn't surprise me.
Maybe I'll get are refund?
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Motorola MG8725 Asus RT-N66
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said by SlowLane :said by IPPlanMan:An "Excessive Speed" surcharge... Wouldn't surprise me. Maybe I'll get are refund? You seem to be on ADSL2+ so no upgrade for you . |
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David Premium Member join:2002-05-30 Granite City, IL |
David
Premium Member
2014-Jun-27 5:59 pm
I am kind of surpriseda free speed upgrade you didn't pay for and some people still complain. I wonder if I should just give up. |
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openbox9 Premium Member join:2004-01-26 71144 |
to en103
Re: Now you're paying for higher tier for cap... not bandwidht.said by en103:It means that you can get to an overage charge quicker Or, customers can simply accomplish what they're trying to do, quicker. |
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to David
Re: I am kind of surprisedHope you don't do that Dave, plenty of your customers appreciate what you do. Thank you!
Just to add... perhaps AT&T should have increased the caps accordingly to compensate for the higher speeds. I actually think this was an oversight, they do happen, lets see if AT&T increases the caps soon before complaining too much. |
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ANONYMOUS123 to David
Anon
2014-Jun-27 7:45 pm
to David
said by David:a free speed upgrade you didn't pay for and some people still complain. I wonder if I should just give up. Its not really free. |
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·Charter
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to NoCapATT
Re: High speed is ok, BUT...I know AT&T has data caps on their u-verse internet service and can flip on the cap and overage scheme at any time, but they don't enforce the cap as of right now. |
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ilikeme Premium Member join:2002-08-27 Stafford, TX |
ilikeme
Premium Member
2014-Jun-27 7:12 pm
Noticing it hereGetting about 29/4 here on Max Turbo. |
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to openbox9
Re: Now you're paying for higher tier for cap... not bandwidht.Very little time is saved moving from say... 18Mbps to 22Mbps. Percentage wise, its ~25% increase. Not bad. Will pages load any quicker ? Probably not really noticeable. Downloading - unless you're obtaining something of significant size, it won't really be noticed. Eg. A 5MB file won't be significantly different A 500MB file on the otherhand will be ~30 seconds faster. The biggest difference 'may' come for those that have multiple streams (Netflix/YouTube/etc.) running. If they're running in HD, its possible that there will be less buffering. That being said, you'll probably hit your cap/overage ... quicker, and potentially easier/more often. |
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en103 |
to ANONYMOUS123
Re: I am kind of surprisedEven if it was 'free', the next round of price hikes/fees would make it effectively not free. |
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Cthen Premium Member join:2004-08-01 Detroit, MI |
Cthen
Premium Member
2014-Jun-27 9:46 pm
Nice!They over provision only to charge the same price for slower speeds as most of their competitors. |
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openbox9 Premium Member join:2004-01-26 71144 |
to en103
Re: Now you're paying for higher tier for cap... not bandwidht.said by en103:Very little time is saved moving from say... Six months ago I shifted from ~7mbps/400kbps (12/.896 Mbps advertised) DSL to ~330mbps (1 Gbps advertised) FTTH. Very noticeable change in latency and throughput. My usage pattern didn't really change. Is everyone the same? No. Can people do things they want to do quicker with more bandwidth? Yes. Does everyone automatically go over their caps or change their usage just because they have more bandwidth? No. More bandwidth doesn't automatically equal more usage. |
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2 recommendations |
to IPPlanMan
Re: Next StepsOver-provisioning Cost Recovery Fee |
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Maximum Uverse SpeedSo what is the maximum speed uverse can reach? Whats going to happen when they reach the maximum speed capacity? |
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IPPlanManHoly Cable Modem Batman join:2000-09-20 Washington, DC |
to OSUGoose
Re: Next StepsNice! |
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