
how-to block ads
|
Comments on news posted 2001-11-29 12:11:12: CNET and technews.com and ABC news : Comcast and other @home networks are warning their customers that since a bankruptcy judge could shut them down this friday, they may need to find backup access solutions such as dialup. ..
| |
  RAZ Black
join:2001-10-04 Mansfield, TX
| Charter Pipeline to the rescue...
I received notice and the provider in my area is offering me the Charter Pipeline service. I downloaded their software yesterday, ran it, everything so far is good.
Looks like they've made arrangements with MSN to provide 'homepage' like services, they've got a clumsy web-based email service available (but it does work!) and I've already re-configured Outlook Express and it works fine. I've been given webpage hosting with an increase in web-space to post my own stuff... So, as of today everything looks like they're on schedule with continuing support! It is evident that they're in a hurry to help by the way the web-based mail system looks, but... hey! you've gotta start somewhere.
I was EXCITED to see that MSN was working with them to provide similar services! | |
|  |  Eyeguy
join:2001-03-17 Saginaw, MI
| Re: Charter Pipeline to the rescue...
Did you notice any change in the cost of the service. . say $10 extra for the same speed? Here in Michigan, where Charter had a fiasco with changing over to digital, the web site to download the software is "temporarily disabled". Looks like charter can't handle any type of problems. | |
|  |  |   RAZ Black
join:2001-10-04 Mansfield, TX
| Re: Charter Pipeline to the rescue... This is directly out of the message I received yesterday about the agreement with MSN and the changes being made...
"With Charter Pipeline, your monthly pricing will remain the same. "
And I have not as of yet seen anything to indicate that the rate will go up. | |
|  |  | Anon | I'm satisfied that I don't have to crank up the old 56k modem, but my d/l speed dropped from around 2000 to around 900. On the positive side, my u/l speed increased. Oh well, I guess I'm stuck with moderaltely-broad-band. | |
|  |  |   RAZ Black
join:2001-10-04 Mansfield, TX | Re: Charter Pipeline to the rescue... Yea, i've noticed a drop very similar... I'll keep sending messages.... | |
|  |  MaskedAardvark
join:2001-09-16 Bay City, MI
| Keep in mind that the actual rate of your Charter ISP service plan is probably ten dollars more than what you pay. Anyone that has Charter cable tv service gets ten bucks knocked off the cable modem bill. The price is going up though, but not as much as it first seems. Then again, this is Charter, so I'll be paying close attention to my upcoming bills.
I just hope they get this straightened out. My tests here have gone from 27-30 times a standard modem (on average, I once hit 2 megabit) but know I'm lucky to break 100k. I suppose I should be happy that I even have access (I don't even have a regular modem installed anymore!), but it doesn't mean I have to like it... *wink* | |
|  |   Masque
join:2001-12-04 Auburn, MI
·Charter Pipeline
| I have to agree with Eyeguy....they've stated in an official communication sent out about 5 hours before the migration that the bandwidth would be throttled down (I'm currently at about 47K with luck). They indicated a $10 per month credit for the first couple of months (god, I hope it doesn't take them THAT long), but a previous e-mail DID state cost increases of $5 for low-end (256KB) and $10 for high-ind (1.5MB). And I'm sure that's capped from what I've been reading in the forums.
I experienced exactly the same thing as MaskedAardvark for speed, both before and after...wish us luck. He and Eyeguy are both within 15 miles of me (Auburn, MI). | |
|   morph
join:2001-08-19 Canada
| COGECO@home WILL HAVE NO PROBLEMS anyone using cogeco@home need not worry in the least they have had there own network up and running since day one... the only reliance they have ever had was news and email service - and they have already converted the email service cogeco was origionally designed on the wave platform - they actually tried to convert to @home system about 2 years ago - DISMAL failure... it will be smooth sailing | |
|  |   scaredpoet
join:2001-03-26 Monmouth Junction, NJ | Re: COGECO@home WILL HAVE NO PROBLEMS If @home goes dark (I hope they won't, because that'll be a terrible blow to ALL cable companies, seeing as it would be the biggest meltdown since Northpoint), I don't think you'll be calling the failed conversion "dismal." =) | |
|  | Anon | Easter @home in CT
As far as i can make out this branch isnt going down they are changing the billing from credit card to directly on our cable bills, and i have recieved no such emails from them saying it was going to close the doors | |
|   djeff
join:2001-03-08 Abington, PA clubs:
| What's up with this icomcast.net??? I'm just now finding out about this whole @home issue. I have Comcast@home through Willow Grove, PA. I was sent an e-mail on the 28th from Comcast, but I didn't read it 'till last night AFTER I read about the potential Excite shutdown in the paper.
Several posts refer to the test of "icomcast.net", and that it's working in 4 states currently. Anyone know what those states or areas are? Looking at the icomcast.net and the Comcast "info" web site is just about useless in this regard. I'm just trying to figure out if Excite does shut down if I'm "out of business" or if my area has another option other than DSL (which doesn't compare in speed for the price in my area, IMHO). I'm sure a lot of people are in the same boat - just wondering if I'm lucky enough to be in the right place. | |
|  lucidus
join:2000-12-19 Savage, MN
| Now this makes me feel comfortable... (Mediacom) Boy this makes me feel comfortable.... Pretty generic message. They remain "hopeful" that no service interruption will happen? What - are they double crossing their fingers???
------
Dear Valued Customer, We know that having reliable high-speed cable Internet service is important to you, and Mediacom always strives to provide you with the quality high-speed cable Internet service and customer care that you expect.
As you may have heard, our service provider, Excite@Home, recently filed for Chapter 11 bankruptcy protection. The creditors of Excite@Home have secured a hearing in bankruptcy court this Friday, November 30, which could result in service interruptions or shutdown of the Excite@Home service. Mediacom and other cable operators, including AT&T Broadband, Comcast and Cox Communications, are fighting to prevent this from happening and remain hopeful that no service interruptions or shutdown will occur.
To ensure minimal disruption to your service, we request that you check your email account(s) on a daily basis. Doing this will automatically save your email to your hard drive as well as ensure timely receipt of important future communications from Mediacom. Also, backup your personal web page(s) by copying them to a diskette, CD or to your computer hard drive.
Mediacom is working hard to avoid any disruption of your high-speed cable Internet service and to seek alternate service providers in the event that Excite@Home discontinues service. Please check your email, U.S. Mail and our company website (www.mediacomcc.com) for important information about any potential changes to your service.
Thank you for your patience as we strive to provide you with the best high-speed cable Internet service possible.
Sincerely,
John G. Pascarelli Senior Vice President Marketing and Consumer Services | |
|  |   MJI1084$ Geekie Teen Techie Premium join:2001-11-10 Pensacola, FL
| Re: Now this makes me feel comfortable... (Mediacom) Yes Yes. I don't really care for MediaCom. Cox seems to have their act togather. Read this e-mail that Cox@Home members have gotten..
Dear imlaym90@home.com:
As you know from our previous emails, Excite @Home, our vendor in delivering your Cox @Home service, filed for Chapter 11 Bankruptcy protection at the end of September. We have endeavored to keep you informed of the potential impact this Bankruptcy could have on your Cox @Home service and are writing to you today to provide the latest information we have available.
First, we want you to know that we are committed to providing you uninterrupted high speed Internet service. Cox Communications has been working diligently in negotiations with Excite @Home and using all legal avenues available to protect you, our valued customer. Meanwhile, we have been forging ahead with our plans to deliver reliable high speed Internet service to you on our Cox-managed network. You will soon be receiving additional information about our new Cox High Speed Internetsm service, along with information to help you convert to this new service.
The latest developments with Excite @Home:
This month, Excite @Home's creditors petitioned the Bankruptcy court with a motion to allow Excite @Home to terminate service agreements with its cable affiliates on November 30th. This includes agreements with Cox, Comcast and AT&T. If the Court grants the creditors' request, there conceivably could be a temporary disruption in the services that Excite @Home provides to approximately 3.7 million customers served by its North American cable affiliates. We are doing everything possible to see that there will not be a disruption in your service, but also want you to understand the possibilities and to be prepared:
* If the Judge's ruling states that Excite @Home may terminate its service agreements with Cox and the other cable affiliates, this does not mean that Excite @Home will automatically turn off the service on November 30th. * With the Judge's approval, Excite @Home would then have the ability to make a decision on termination; however, we are negotiating with them to prevent any service disruption. * If Excite @Home decides to terminate service despite our efforts to negotiate a temporary arrangement, the question remains as to when the service would be terminated. We are doing everything we can to ensure that your Cox @Home service continues until we can transition you to our new Cox-managed Internet service. In short, we are doing our best to make sure that you will never be without high speed Internet service.
Additional help Cox is providing:
In addition to exercising legal avenues, negotiating with Excite @Home, and building our own high speed Internet service, Cox is also offering the following to help you and to keep you informed during this transitional period:
1. Toll Free Customer Information Line (1-877-832-4751). You can call in for the latest updates as we work to quickly resolve any service issues. 2. Website Message Center at www.cox.com/info We will provide online updates and a "Frequently Asked Questions" (FAQ) section to address your concerns. 3. Automatic Account Credits. We will credit your account automatically for service and leased equipment so that you are reimbursed for any time you are without service. 4. Free, temporary dial-up Internet access. In the unlikely event that you should experience a service disruption, we have arranged for temporary dial-up access to the Internet via NetZero(r). In order to take advantage of this precautionary option, please see the "What Should I be Doing Right Now" section that follows.
Cox has a long history of outstanding service in your community. We pride ourselves on providing high quality products and the best customer service. Please know that we are committed to our customers and understand the extent to which you enjoy the services we provide. We recognize that you have a choice in service providers and we will continue to do our best to remain your choice now and in the future. In advance, we apologize for any inconvenience that the Bankruptcy of our vendor Excite @Home may cause you.
Stay tuned for more details, and thank you for choosing Cox.
Sincerely,
The Cox High-Speed Internet Team Cox Communications, Inc.
_______________________________
What Should I be Doing Right Now? 1. Check your Cox @Home email daily. Opened messages will be saved automatically to your hard drive. 2. Download free dial-up Internet software. In the unlikely event that Excite @Home terminates your service, you would lose connectivity to the Internet and access to your Cox @Home services such as email and webspace. We do not recommend that you install the software at this time, just download the software and save it so that it may be installed should you have an interruption in service. In order to restore access to the Internet and to set up a temporary email address, we recommend that you register for dial-up service via NetZero and download the necessary software. You will not be able to download the software from your home after your Internet service has already been disrupted. While a free dial-up connection is not ideal, it will give you temporary access to the Internet for surfing, making transactions, etc. However, you will not be able to access your Cox @Home email accounts while the service is shut down. For information on how to download this software, please visit www.cox.com/info 3. Back up your personal web page to your hard drive or to a CD. (This is a good precautionary measure to follow at any time.) 4. In the unlikely event that there is a disruption in service, keep your cable modem connected to your PC until service is restored. 5. Watch for more information from Cox on the transition of your service to Cox High Speed Internet. At such time that you can make the transition to our new service, Cox will be providing you with all of the information you need to make your transition as smooth as possible. -- -Michael Imlay-Gulf Breeze, FL-GCWH.NET-MJI1084@YAHOO.COM | |
|   nwilcox
join:2001-11-28 Marysville, MI
| Comcast network If Comcast has there own network will it ba available to current @home users only? When Comcast offers there high speed access to new areas will that speed up the process? I ask because @home was coming in end of December now do not know what to expect. | |
|  |   someone
@home.com
| Re: Comcast network Well if you believe Comcast when they tell you that then theres something wrong. I was told for 2 years that it was going to be ready next month. The next month came and went with still no cable modem. So even if they do have thier own network dont expect a cable modem next month because Comcast sucks ass when it some to getting an area ready | |
|  |  |  abrody
join:2000-07-20 Silver Spring, MD
·RCN CABLE
·Verizon FIOS
·Comcast
| Re: Comcast network And DSL isn't any easier. Your area may already be serviceable, but until a successful looptest is run, you won't have service. Sometimes you can order service and not see a looptest until 5 months after you order! Each account gets its own looptest. When I got DSL, it took me 55 days for service, even though I was 8000 feet from the CO. | |
|  |  |  |  Pavel303
join:2001-03-22 Brooklyn, NY | Re: Comcast network what a u talking about i got my dsl in 3 weeks up and runing!!!!!!!! and a lot of ppl do. Not 55 days | |
|  |  |  |  |  abrody
join:2000-07-20 Silver Spring, MD
·RCN CABLE
·Verizon FIOS
·Comcast
| Re: Comcast network You are one of the lucky ones Pavel. Read the horror stories here at DSL Reports. There are numerous like mine. Luckily my DSL provider believed in technical support and is one of the top 5 rated DSL providers even after 60 some odd reviews. Covad and Verizon just don't know how to get along....Both pointed fingers at each other, and I had to cancel my order for them to succeed my looptest the very next day. | |
|  |   nwilcox
join:2001-11-28 Marysville, MI
| I found this article today about what the purpose is. Why cant I go direct to @home for service instead of going to Comcast to try and get service. I have been lied to for a year now about when it will be. I wish I could go direct to @home. In the article they say that @home wants to prove to the others involved how important broadband is.
It would be more valuable if it was available to everyone that has cable television.
»news.excite.com/news/ap/011130/1···t-access | |
|   ejamison24
@covad.com
| Comcast Said Only the EMAIL service is going dark I called Comcast today to sign up and they said that while the email service will be going down at midnight tonight (11-30) for the time being, there will be NO service interruption. I will take this with a grain of salt. I'll call again and see if I get the same answer. | |
|   jipper
join:2001-01-04 Stanton, MI
| does anyone know the time? Does anyone know the official time the decision is to be handed down? [text was edited by author 2001-11-30 13:55:14] | |
|  |  paytontn
join:2001-04-15 Knoxville, TN | Re: does anyone know the time? I think it is 4pm, but I'm not sure which time zone. Is the court in CA? | |
|  |  |  | Anon | Re: does anyone know the time? According to the Court Calendar it was scheduled for 9:30 am PDT. But there were quite a few other cases on Judge Carlson's Calendar. | |
|  |  |  |  |   barqsdrinker What Can I Photograph Today? Premium join:2001-02-26 Apo, AE clubs: | Re: does anyone know the time? The article says just about what everyone else said. However, the part about waiting until next week is news to me. | |
|  |  |  |   nc1165
join:2001-04-10 Delray Beach, FL
| Re: does anyone know the time? said by geraldh: The article says just about what everyone else said. However, the part about waiting until next week is news to me.
This is the part of the whole proceeding that I love the most (from dotcomscoop.com):
"Sticking with Excite@Home, today appears to be bonus day for CEO Patti Hart. As part of her contract with the company she is entitled to a $1 million bonus. For what, I'm not sure. $300,000 of that is due today and secured by a letter of credit, according to a source at the company. An additional $375,000 in bonuses was also due to be paid to the company's COO and its two EVPs. With $675,000 in cash due to be paid out in executive bonuses today, former employees still complain that final paychecks and expense checks have bounced." -- If my enemy cuts me, I will drown him in my own blood. | |
|  |  |  |  |  rkac
join:2001-09-05 New Haven, CT
| Re: does anyone know the time? »cbs.marketwatch.com/news/newsfin···eid=mktw
AtHome gets OK to end contracts (ATHMQ, T, COX, CMCSK) By Neil Chase A federal bankruptcy judge on Friday allowed AtHome (ATHMQ) to break its contracts with cable companies but said his ruling did not mean the service would have to shut down. He said he expects that it will continue while the company works out new deals with cable companies. It was not immediately clear whether the service would continue. AtHome had planned to sell its broadband services to AT&T (T) next month, but bondholders and the company asked the judge for permission to shut down the service in an effort to extract more money from the company's cable partners. | |
|  zonker_rob
join:2001-11-30 Ferndale, MI
| This is all my fault, blame me, I'm cursed.
I need to vent...
Since AOL's dawn, I've been online (about 15 years). I had one ISP (AOL) for 10 years, and I'm guessing seven ISP's in the past five years.
Bankruptcy after bankruptcy, my ISP's shut down, either shuttling me to another service or dropping me. I got so paranoid, when I first went to DSL, I kept two concurrent ISP's for a full six months before announcing my new e-mail addresses to friends and clients, printing new business cards, updating all correspondence templates, etc.
My first DSL ISP? Flashcom via Northpoint. The Hindenburg tethered to the Titanic. Six weeks later, *poof*
OK, sh*& happens ... Apologize to clients, look like an ass, get new business cards, update all correspondence templates, etc.
Vowing not to get stung again, I started using Hotmail for my 'prime' addresses. BUT, since Hotmail became MSN a few months ago, the proxies don't work with Outlook Express on a Mac anymore (again, my luck ... the one time I would LIKE Microsoft products to perform monopolistically, they don't) so I have to log in separately and non-concurrently under each e-mail address to get mail, a real pain. Since @Home has been so stable, I decided to use my @Home addresses as my new main contacts.
SO ... Announce my new e-mail addresses to friends and clients, get new business cards, update all correspondence templates, etc.
That was one ... freaking ... week ... ago.
I was in the dark about the clouds on the horizon (pardon my mixed metaphor), and I had no clue of @Home problems until my bulk e-mail of the 28th. I guess this is my fault, I didn't do monthly research on @Home, anymore than I would replace my tires every month. It had served me well enough I finally thought I had a winner.
Such a winner, in fact, that I told Ma Bell to take a hike, and switched to a no-land-line existence (cell and broadband only -- saves a bundle). So not only am I screwed again, but I now have no way to dial in, unless I want to rip up my whole communications program and start over, starting with a 4-week wait to get a dial tone again. And the wireless web option, through my cell, is 10¢/min. (hey, when did the "¢" key disappear?).
Sigh ... Announce my new e-mail addresses to friends and clients, get new business cards, update all correspondence templates, etc., etc., etc...
I'll let you know who I end up with after this mess is over, so you can all avoid them. | |
|  |  MGP
join:2001-01-01 Olathe, KS | Re: This is all my fault, blame me, I'm cursed.
Could you do us all a big favor and get an email address in the microsoft.com domain next time???  | |
|  |  niolithic
join:2001-06-04 Allen, TX
| Zonker_rob
It sure sounds like you were headed in the right direction.
One point of thought...Did you order DSL with your new POTS line? 4 weeks is a long time to wait, DSL takes about the same time, so if your lucky maybe you can get them both installed on the same day or week?
Also: Get yourself your own email address from INTERNIC. This way, no matter who you have for an ISP you will always have your own email. Everytime you changes ISP's just have them update the MLX records for your email registration and voila, you have your email. Plus no more stationary to buy.
Check out the following link »public.swbell.net/web/personalis···dex.html
$10 buck a month is worth not having to print up stationary all the time.
Nio | |
|  |  | Anon | You are not the only one to blame. Since the spring of 2000 I have had the following:
Zyan with Covad (dropped because 50% up time was not acceptable) Phoenix with Northpoint (Phoenix went away) Telocity with Northpoint (Northpoint went away)
When Telocity went away, there weren't any DSL providers left that would service my location. I tried SprintDirect but a 30 foot pole on my roof wasn't allowed by the village.
AT&T FINALLY started in my area (savior, so I thought, well actually they are) this summer. At least I am up (sort of) with attbi.
I friend of mine who has had AT&T for a while without trouble was not happy that I got cable service as well.  | |
|   scaredpoet
join:2001-03-26 Monmouth Junction, NJ
| FCC weighs in on potential @home shutdown. FCC Asks Excite@Home Bankruptcy Judge To Avoid Abruptly Ending Service to Customers
WASHINGTON -- Federal Communications Commission Chairman Michael Powell has urged a U.S. Bankruptcy Court Judge in San Francisco to "provide for an orderly transition rather than a precipitous shutdown of Excite@Home (ATHMQ) to avoid disrupting broadband service to a significant percentage of U.S. customers." In a letter sent Thursday to U.S. Bankruptcy Court Judge Thomas Carlson in San Francisco, Mr. Powell said schools, libraries, public institutions and residential customers "would be left without high-speed Internet access" until their cable operator could make alternative arrangements. That could take weeks or longer, and would be "highly disruptive and could harm broadband deployment, contrary to the goals of Congress and the FCC."
The FCC has no direct authority to block a shutdown of Excite@Home, which Judge Carlson could order as early as today unless the financial troubled company can reach a new agreement with its cable partners. But Mr. Powell told the judge the court "can and should consider the interests of consumers and the public at large" as he weighs motions before the court.
"It would be ideal to find some way to continue the service without negatively impacting the bankruptcy estate," Mr. Powell wrote. "If for some reason that is impossible, then at a minimum I hope an orderly transition could be arranged."
Mr. Powell said that Excite@Home, serves over 27% of all residential and business broadband providers, and more than 40% of cable Internet customers. In other terms, of the 9.8 million residential and business subscribers, about 2.7 million are served by Excite@Home.
Excite@Home had no immediate comment.
- By Mark Wigfield, Dow Jones Newswires; 202-828-3397; mark.wigfield @ dowjones.com | |
|  v4p0r1
join:2001-08-23 Woodbridge, VA | wut i waz told by comcast i called comcast up and they said in a few days it will b comcast.net i waz really happy wit @home till about a few weeks ago then everything just started to go down hill... cant wait till comcasts new ISP =D | |
|  |  jstallin
join:2001-12-01 Midlothian, VA | Re: wut i waz told by comcast Yeah... try going to icomcast.net
Looks like they getting ready | |
|   timkim21
@home.com
| @home going off-line. Possibly? A federal bankruptcy judge on Friday allowed AtHome (ATHMQ) to break its contracts with cable companies but said his ruling did not mean the service would have to shut down. He said he expects that it will continue while the company works out new deals with cable companies. It was not immediately clear whether the service would continue. AtHome had planned to sell its broadband services to AT&T (T) next month, but bondholders and the company asked the judge for permission to shut down the service in an effort to extract more money from the company's cable partners.
I have insight@home in Kentucky and they have said they are not sure what will happen. Like some others, they recommended Net-Zero for a backup. I guess we will see very soon (midnight). | |
|  |  |  |  RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11
·AT&T Midwest
| "The end users may be affected by these proceedings but they are not parties to these proceedings," Carlson said Friday. "Bankruptcy typically causes much disruption all the time, leading to loss of jobs and services to communities."
Ultimately, Carlson said, shutting down ExciteAtHome doesn't pose a risk to public health or safety, the only legal standard he could invoke to put consumers' interests before creditors'.
»www.sfgate.com/cgi-bin/article.c···0103.DTL
Sounds like there is now no legal basis to fight it, so it's up to the company. | |
|   zipp
join:2000-05-30 Home | Gone I just heard on FoxNews that it's done. The network could start coming down tonight. -- Have a nice day | |
|  |  |  |  bobt54
join:2001-06-20 Woodbridge, VA
| Re: Reuters, CNN and AP say d-hour is midnight CA time It's December 1st, 7am ET and I am still up. "d-hour" has come and gone. I think the cable companies know they would be the big loosers if they pulled the plug. With the big push by dish satelite makers, cable companies stand to loose more than just Internet customers if they pull the plug. | |
|  |  |  mviker
join:2001-07-03 Arlington, VA | Re: Reuters, CNN and AP say d-hour is midnight CA time Minor correction....It's not the cable companies that would pull the plug. Is @home Internet service. The cable companies along with their customers, would sh*t bricks had @home shut off service. | |
|  |  apercer
join:2001-12-01 Redwood City, CA
| Its 8:30 am PST and "D" day has come and gone and I no longer have service. I don't know if it has anything to do with the weather around here (Redwood City, CA) and is unrelated to the bankruptcy but the cable light is flashing on my modem when its usually solid.
The first I checked it was 6:30am PST and no service then nor service at 7:30 before I left for work. | |
|  THier
join:2001-12-01 Reisterstown, MD | Free internet says Comcast
Yea its free, 10 hrs a month, at 56k %$#%$%$#^%&^*&&^^$^%^%#%$#^%&%*^(&)((*^&%%$#$%$@#$%$#^%$&%&$^%#%$#%$#%^%$&%&^%&$^%$#%$#^%$ ^%*^^(*. Can you tell I'm not a happy camper? Tom | |
|  |  gent
join:2001-10-06 Manchester, NH | Re: Free internet says Comcast
Try HTTP://www.FreeDialup.org
It may not be a toll-free call though. | |
|  |  iluvmycablemodem I Want Speed
join:2001-07-17 Kendall Park, NJ | Time to dig out the old AOL cd's saying 1,000 hours free for 45 days. Is that anything better than the comcast way (netzero, 10 hrs free per month) or is it just an AOL scam? | |
|   TK421-
@66.169.x.x
| Charter@home Charter has had a "business" access thingy for awhile now but since @home went bankrupt they've been upgrading their systems to handle the load from switching over to this "Charter Pipeline" from Charter@home. As of 12:00 A.M. today I've had new ip/gateway/etc so I guess we're switched over to the backup broadband thingie-majig.
Anyways I just thought I'd give some input...I live in North Texas (DFW Area) | |
|  |  katfish6
join:2001-12-02 Buford, GA
| Re: Charter@home Since the change over have you noticed a significant decline in your connection speed??
I had @home for about 2 years. And average around 3500down/128up running the speed tests here. Since the changeover to Charter Poopline I cant seem to get anything over 1000down/80up. I hope this changes soon.
Not to mention I run 2 websites online. One is a Sim Racing site, the other is a Web Hosting company. Needless to say I have quite a few email accounts setup in my Outlook. With @home it took merely seconds for it to run through and check email from all of them. With this Pipeline its take about 4 minutes. And that without recieving any new emails... | |
|  |  |  smokuall
join:2001-08-10 Fort Worth, TX
| Re: Charter@home Well katfish, I'm also on Charter poopline now. My speeds have dropped to around 900/108. I am an online racer too. I go by the name "smokuall", think I have seen you before. I sure hope it gets better, I really hate to be a warping fool with a cable modem. I finally got thru to Charter to ask them if it was gonna get any better, they told me the system was overloaded right now. You really should be glad that you are still online! Doesn't sound good to me : ( | |
|  |  jpfcf
join:2001-12-03 Chippewa Falls, WI
| Don't expect it to get better
Good luck with Charter poopline, don't expect things to get better, they never seem too. Those ticket numbers they give you for an issue you're having with the service, you may as well write them on t.p. paper and then use it. The techs send the issues to the next teir of techs, they give some silly ass thing that you should do (like re-install your tcp/ip), then close the case. I've been fighting with them for a month on a bandwidth problem, they say"gee we just put in another t3, it should be ok" Thats as far as it ever goes. check out these test results and you'll see what I mean.
9:15a.m. cst. report is from dslreports.com speedtest. Speed411.com gives aprox. the same results. Your download speed : 1165030 bps, or 1165 kbps. Browsers would show : about a 142.2 k/sec transfer rate. Your upload speed : 797872 bps, or 797 kbps. Your connection rocks .. above the 1mbit barrier!
WELL HERE IS THE 8:30pm cst speed test
Your download speed : 135738 bps, or 135 kbps. Browsers would show : about a 16.5 k/sec transfer rate. Your upload speed : 450450 bps, or 450 kbps. Your upload speed is much faster than down.. have you tweaked?
I know that there may be some router issues, internet congestion, but this is the same most of the time. | |
|  |  geshook
join:2001-11-14 Fort Worth, TX
| Re: Charter@home Not only is the service much slower (900/110 as opposed to 2200/130 before), but it is wholly unreliable. I would estimate that I have service available less than 50% of the time with spotty interuptions when it is up. I plan to look for other options - something you all may wish to consider. | |
|  |  jpfcf
join:2001-12-03 Chippewa Falls, WI | What bandwidth service did you all have on @home? besides your bandwidth service w/@home, whats the bandwidth service you have signed up for with Charter? | |
|   TBC1$
join:2000-08-07 Ft Mitchell, KY
| Would Be bummed to lose this I am at Insight@home in Northern Kentucky, just across the river from Cincinnati.
I would certainly dislike losing these speeds that I get from @home if it goes out.
** Speed 5755(down)/826(up) kbps ** (At least 102 times faster than a 56k modem) Logging result Finish. | |
|   tridude
join:2001-06-12 Boulder, CO
| @home Transition to AT&T
Well, they haven't contacted me to inform me, but the lights on my cable modem indicated I've connected to something. With a little help from my Netgear RT314 I've discovered that I've been transitioned on to the "new and improved (very debatable)" AT&T network. I followed the instructions they emailed to me previously, and am up and running. In the newest email welcoming me to AT&T broadband, they do mention specificaly that they are limiting downstream bandwidth to 1.5 mbps. THAT SUCKS! I was getting about 3.5 mbps consistently with @home.
Oh well, what can you do? | |
|   athomesux0rs
@home.com
| @home...blegh Has anyone noticed that @home is starting to block its users from allowing connections on port 80? This is ludicrous if you ask me. I know running a webserver is against policy, but if you want to run a webserver for your own personal use, you should be damn well allowed to. Besides, all one has to do is change the port the server runs on. This is *ALMOST* as bad as the 4 meg file size limit on incoming mail. I hope @home's successors dont have their head this far you know where or else Im dropping my service. | |
|  |  jwhitlow
join:2001-12-06 Dallas, TX
| Re: @home...blegh It is my understanding that port 80 was blocked in response to the CodeRed virus/worm and not an effort to block servers. After CodeRed started rapidly spreading, my busy light on my cable modem was constantly flashing. After they blocked port 80, it quieted down to a trickle. I still have the occasional blink from the hacker tools looking for open ports, but that is about it. | |
|  |  Rainor
join:2001-12-06 Bel Air, MD
| They blocked Port 80 because of Virus and other scripted attacks.
I'd rather have the bandwidth and not be allowed to serve up HTTP, than to let CodeRed eat up the network.
said by athomesux0rs: Has anyone noticed that @home is starting to block its users from allowing connections on port 80? This is ludicrous if you ask me.
| |
|  | |  |
|