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Comments on news posted 2014-07-31 12:41:08: While most sane people protest Comcast rate hikes by complaining to legislators, switching companies (if they can) or venting at the company, often customers annoyed with the cable giant take things too far (as the "Comcast hammer granny" of 2007 lor.. ..

page: 1 · 2 · next

DigitalManny

join:2014-01-08
Glendale, CA

Ehh, poor people

Sorry someone has to say it I mean yeah fck Comcast but really some people are just poor, if you can not afford watching TV best thing to do is get back to reading books instead of resorting to violence.



fiosultimate

join:2014-06-09
San Antonio, TX

people

People always want it free, the entitlement generation


pawpaw

join:2004-05-05
Greenville, SC

2 recommendations

New Rule

There should be a felony crime of Assault By Horrible Customer Service.



Jim Kirk
Premium
join:2005-12-09

Surprised

I half expected this would be another person who was harassed trying to cancel her service.



Responsible

@69.142.79.x

Poor call by Comcast employee

1. she shouldn't have taken his tool bag. That is theft.
2. employee shouldn't have gone back in to her house to retrieve it w/o her permission. In that part of the country she may have had the right to shoot him for entering her house w/o permission.
3. employee should just have called 911 when she took his tool bag and returned to her house.
4. if gun registered, she may beat any charges on pointing gun in her house.
5. she should face theft charges.



abqpeeps44

@75.161.35.x
reply to DigitalManny

Re: Ehh, poor people

I highly dislike Comcast also, but the best way to beat them, is to not use their service. This person probably doesn't like Qwest/Centurylink(the other option in ABQ), which will come out and fix their problems when they arise. About 6 months ago, out of the blue, my CL dsl went down -- checked to make sure I paid and that was good, and rebooted the modem and redid the username and password..and of course, no luck. Called up CL and they came out, and we chatted, and he agreed that the issue didn't seem to be mine, so he checked the remote terminal and found my port was bad. A short time later, Im back online and more stable than it's ever been. Don't shoot the messenger, just drop Comcast and don't look back...


norm

join:2012-10-18
Pittsburgh, PA
kudos:1
Reviews:
·Verizon FiOS
reply to fiosultimate

Re: people

said by fiosultimate:

People always want it free, the entitlement generation

I wish gas prices would go up that way less people would drive.


Wrong

@68.42.244.x
reply to Responsible

Re: Poor call by Comcast employee

The tech didn't randomly go into the women's house for his bag. According to the report he just knoced on her door and asked for it back. You don't have the right to pull a gun on someone for knocking on your door.


elefante72

join:2010-12-03
East Amherst, NY
reply to DigitalManny

Re: Ehh, poor people

Or in the west, pull out the revolver and settle your differences like reasonable people

I guess this is why they need bullet proof glass in their "service" centers.



Responsible

@69.142.79.x
reply to Wrong

Re: Poor call by Comcast employee

said by Wrong :

The tech didn't randomly go into the women's house for his bag. According to the report he just knoced on her door and asked for it back. You don't have the right to pull a gun on someone for knocking on your door.

Facts are in dispute:

He said:
When the worker went to get it, he said she told him he couldn’t have his tools back and pulled out a black handgun from her pocket, pointing at his torso, the complaint states.

The worker told police he put his hands up because he “didn’t want to get shot,” and left the property before calling 911.

She said:
Baca-Lucero told police he left the tools and she took them inside, and wouldn’t give them back to him when he returned. When the worker refused to leave, she pointed the gun in the air. He left, and she then also called police, the complaint states.


MxxCon

join:1999-11-19
Brooklyn, NY

3 recommendations

reply to fiosultimate

Re: people

Those assholes nickle and dime us for every possible thing they can!
At the very least those greedy bastards can do is fix the bloody infrastructure that supposed to deliver service to their customers!

Also that lady is 48. Are you calling gen x "entitlement generation"?! yawn.
--
[Sig removed by Administrator: signature can not exceed 20GB]



Lone Wolf
Retired
Premium
join:2001-12-30
USA
kudos:1
Reviews:
·Verizon Online DSL
reply to Wrong

Re: Poor call by Comcast employee

said by Wrong :

You don't have the right to pull a gun on someone for knocking on your door.

True. I usually have a German Shepherd at the door when someone knocks. I never have to threaten anyone to leave me alone.


jseymour

join:2009-12-11
Waterford, MI

Idiot

I could expand upon it, but the title pretty much says all that needs to be said.

Jim



anonymouse

@207.250.70.x

-1 recommendation

reply to abqpeeps44

Re: Ehh, poor people

Or throw a brick through their payment center windows.



battleop

join:2005-09-28
00000

3 recommendations

Once again....

Karl finds it impossible to report on a Comcast story without leadng off with a negative spin against Comcast even when the story is not a negative one.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.



cableties
Premium
join:2005-01-27

No Job worth that...

ok Comcast workers. Is it worth it?
--
Splat



jimkyser

join:2000-10-13
Naperville, IL
reply to Wrong

Re: Poor call by Comcast employee

Actually, if this were in Louisiana and you could convince a jury that you felt threatened, you could shoot and kill them. Just ask Yoshihiro Hattori.

»en.wikipedia.org/wiki/Death_of_Y···_Hattori



train_wreck

join:2013-10-04
Antioch, TN
reply to battleop

Re: Once again....

how did he start off with a "negative spin against Comcast"? if anything it was a negative spin against crazy customers....



Wrong

@68.42.244.x
reply to Responsible

Re: Poor call by Comcast employee

The actual police report says nothing about him going inside at all. Her side of the report stated he refused to leave the driveway and his side stated he knocked on the door and left after the gun was pulled. I don't think someone standing in your driveway because you just stole $400 worth of tools from them is grounds to pull out a gun.



jap
Premium
join:2003-08-10
038xx
reply to Responsible

Thank you, Mr/Ms 69.142.79.x, for bringing factual insight into the comments section rather than using this tabloidish thread to trot out & attempt to vindicate some personal scapegoat classification of humanity. Much obliged for the list of events and the context it brings.



jap
Premium
join:2003-08-10
038xx

1 recommendation

reply to train_wreck

Re: Once again....

said by train_wreck:

how did he start off with a "negative spin against Comcast"?

He didn't. It's just battleop has it in for Karl and doesn't even read the articles anymore before leveling criticism upon them because, well, Karl wrote it.

I suspect battlop thinks the rest of us are incapable of judging Karl on our own.


jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1
reply to elefante72

Re: Ehh, poor people

Someone needs to resurrect Aaron Burr and let him run the FCC.



Furrever Fur
Premium
join:2012-02-20
united state
Reviews:
·Vonage
·Comcast

Get a grip

What has happened to our society that nearly every flippin' disagreement about something or other has to end in the "aggrieved" party resorting to a handgun? Comcast lies (repeatedly and regularly); I still can't fathom the need for that woman to pull out her "6-shooter" about a tech fee. No self-restraint.

Karl's article is hardly "tabloid news"; it IS news from Albuquerque. I know the Comcast supporters won't agree. Considering Comcast's creative use of "truth" regarding fees and services, I'm surprised more people haven't gone postal as the cliche goes.

Having had a tech "fib" to his superiors about services from a service call, I'm not all that certain that the Comcast employee's version is 100% truthful.


APG
Premium
join:2007-01-13

1 recommendation

reply to pawpaw

Re: New Rule

It's comments like that... a total dehumanization of Comcast employees... that create an atmosphere where someone feels free to pull out a gun over a dispute about charges.



grydlok

join:2004-01-06
Richmond, VA
reply to Responsible

Re: Poor call by Comcast employee

He never went inside and in the police report she said she took the tools and was holding them until a supervisor came.



IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
kudos:1
Reviews:
·Verizon Broadban..
·Comcast

Getting them to fix things

I'd be glad if they'd just fix their service instead of finding non-existent fault with any piece of equipment that does not belong to them.

They always blame the router or the computer when the modem log shows T3/T4 timeouts and reboots. And you call customer service they say all the tests are fine. That does not answer the question why I'm getting failed connections/timeouts. When I go to look up a we page, It fails half the time or takes forever.
--
Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.


cralt

join:2011-01-07
CT
Reviews:
·AT&T U-Verse

1 recommendation

reply to anonymouse

Re: Ehh, poor people

said by anonymouse :

Or throw a brick through their payment center windows.

So Comcast's insurance/landlord will have to pay for a new window and you risk getting a criminal record. Great idea.

If you get so mad a comcast for their crap service that you would result to violence then you are the one with a problem. Normal sane people would just cancel the service and get on with their lives.


mackey
Premium
join:2007-08-20
kudos:12
reply to Furrever Fur

Re: Get a grip

said by Furrever Fur:

I still can't fathom the need for that woman to pull out her "6-shooter" about a tech fee.

Having had a tech "fib" to his superiors about services from a service call, I'm not all that certain that the Comcast employee's version is 100% truthful.

First, Karl left out the part about her taking the techs tool bag, and the gun was pulled when the tech wouldn't leave her front porch without it.

As for his side being a lie, well, both agree there was a disagreement about paying for the repair. Both agree she stole his toolbag and refused to give it back (later found by police inside her house). Both agree he didn't leave until she pulled the gun. The only disagreement is she says she pointed it into the air while he says she pointed it at his chest.

/M


mackey
Premium
join:2007-08-20
kudos:12
reply to APG

Re: New Rule

said by APG:

someone feels free to pull out a gun over a dispute about charges.

Actually the gun was pulled over a stolen tool bag, not the fee.

clone

join:2000-12-11
Portage, IN
reply to norm

Re: people

Why?