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Ehh, poor peopleSorry someone has to say it I mean yeah fck Comcast but really some people are just poor, if you can not afford watching TV best thing to do is get back to reading books instead of resorting to violence. | |
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abqpeeps44
Anon
2014-Jul-31 12:55 pm
Re: Ehh, poor peopleI highly dislike Comcast also, but the best way to beat them, is to not use their service. This person probably doesn't like Qwest/Centurylink(the other option in ABQ), which will come out and fix their problems when they arise. About 6 months ago, out of the blue, my CL dsl went down -- checked to make sure I paid and that was good, and rebooted the modem and redid the username and password..and of course, no luck. Called up CL and they came out, and we chatted, and he agreed that the issue didn't seem to be mine, so he checked the remote terminal and found my port was bad. A short time later, Im back online and more stable than it's ever been. Don't shoot the messenger, just drop Comcast and don't look back... | |
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-1 recommendation |
anonymouse
Anon
2014-Jul-31 2:10 pm
Re: Ehh, poor peopleOr throw a brick through their payment center windows. | |
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1 recommendation |
cralt
Member
2014-Jul-31 5:35 pm
Re: Ehh, poor peoplesaid by anonymouse :Or throw a brick through their payment center windows. So Comcast's insurance/landlord will have to pay for a new window and you risk getting a criminal record. Great idea. If you get so mad a comcast for their crap service that you would result to violence then you are the one with a problem. Normal sane people would just cancel the service and get on with their lives. | |
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| | dra6o0n join:2011-08-15 Mississauga, ON |
to abqpeeps44
Once people are hooked onto technology, there is no cure but a bullet to the head. | |
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to DigitalManny
Or in the west, pull out the revolver and settle your differences like reasonable people I guess this is why they need bullet proof glass in their "service" centers. | |
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| | jmn1207 Premium Member join:2000-07-19 Sterling, VA |
jmn1207
Premium Member
2014-Jul-31 4:22 pm
Re: Ehh, poor peopleSomeone needs to resurrect Aaron Burr and let him run the FCC. | |
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to DigitalManny
What is the world does this have to do with someone being poor? | |
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peoplePeople always want it free, the entitlement generation | |
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| norm join:2012-10-18 Pittsburgh, PA |
norm
Member
2014-Jul-31 12:52 pm
Re: peoplesaid by fiosultimate:People always want it free, the entitlement generation I wish gas prices would go up that way less people would drive. | |
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| | clone (banned) join:2000-12-11 Portage, IN |
clone (banned)
Member
2014-Jul-31 6:21 pm
Re: peopleWhy? | |
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| | dra6o0n join:2011-08-15 Mississauga, ON |
to norm
More people will drive cars whether you'd like it or not. They'll just pull out huge debts from loans to pay off that car and the gas.
These days people are so desperate as to sell their very income to get what they want.
A consumer will destructively consume to its end. | |
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| MxxCon join:1999-11-19 Brooklyn, NY ARRIS TM822 Actiontec MI424WR Rev. I
3 recommendations |
to fiosultimate
Those assholes nickle and dime us for every possible thing they can! At the very least those greedy bastards can do is fix the bloody infrastructure that supposed to deliver service to their customers!
Also that lady is 48. Are you calling gen x "entitlement generation"?! yawn. | |
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pawpaw join:2004-05-05 Asheville, NC
2 recommendations |
pawpaw
Member
2014-Jul-31 12:47 pm
New RuleThere should be a felony crime of Assault By Horrible Customer Service. | |
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| APG Premium Member join:2007-01-13
1 recommendation |
APG
Premium Member
2014-Jul-31 5:18 pm
Re: New RuleIt's comments like that... a total dehumanization of Comcast employees... that create an atmosphere where someone feels free to pull out a gun over a dispute about charges. | |
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| | mackey Premium Member join:2007-08-20 |
mackey
Premium Member
2014-Jul-31 5:58 pm
Re: New Rulesaid by APG:someone feels free to pull out a gun over a dispute about charges. Actually the gun was pulled over a stolen tool bag, not the fee. | |
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| | | Ebolla join:2005-09-28 Dracut, MA |
Ebolla
Member
2014-Jul-31 6:50 pm
Re: New Ruleso armed robbery? | |
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| | moonpuppy (banned) join:2000-08-21 Glen Burnie, MD |
to APG
Like when Comcast employees belittle customers? When I had to return equipment to their office, I notice that they never looked people in the eye and were as disconnected as possible. On the phone, they treat you like simpletons and hardly ever fix the issue as shown by the countless posts online. Even the call about cancellation is typical of the attitude of employees of Comcast and, to be fair, many other customer service oriented companies now a days. | |
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to pawpaw
I have had Directv dish Comcast and Time Warner. I have had good and bad service from all of them it's not only limited to cable. | |
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Jim Kirk Premium Member join:2005-12-09 49985 |
Jim Kirk
Premium Member
2014-Jul-31 12:47 pm
SurprisedI half expected this would be another person who was harassed trying to cancel her service. | |
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Responsible
Anon
2014-Jul-31 12:50 pm
Poor call by Comcast employee1. she shouldn't have taken his tool bag. That is theft. 2. employee shouldn't have gone back in to her house to retrieve it w/o her permission. In that part of the country she may have had the right to shoot him for entering her house w/o permission. 3. employee should just have called 911 when she took his tool bag and returned to her house. 4. if gun registered, she may beat any charges on pointing gun in her house. 5. she should face theft charges. | |
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Wrong
Anon
2014-Jul-31 12:58 pm
Re: Poor call by Comcast employeeThe tech didn't randomly go into the women's house for his bag. According to the report he just knoced on her door and asked for it back. You don't have the right to pull a gun on someone for knocking on your door. | |
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Responsible
Anon
2014-Jul-31 1:04 pm
Re: Poor call by Comcast employeesaid by Wrong :The tech didn't randomly go into the women's house for his bag. According to the report he just knoced on her door and asked for it back. You don't have the right to pull a gun on someone for knocking on your door. Facts are in dispute: He said:When the worker went to get it, he said she told him he couldnt have his tools back and pulled out a black handgun from her pocket, pointing at his torso, the complaint states. The worker told police he put his hands up because he didnt want to get shot, and left the property before calling 911. She said:Baca-Lucero told police he left the tools and she took them inside, and wouldnt give them back to him when he returned. When the worker refused to leave, she pointed the gun in the air. He left, and she then also called police, the complaint states. | |
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Wrong
Anon
2014-Jul-31 2:56 pm
Re: Poor call by Comcast employeeThe actual police report says nothing about him going inside at all. Her side of the report stated he refused to leave the driveway and his side stated he knocked on the door and left after the gun was pulled. I don't think someone standing in your driveway because you just stole $400 worth of tools from them is grounds to pull out a gun. | |
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| | | | kataan Premium Member join:2003-04-22 Greenacres, WA |
kataan
Premium Member
2014-Jul-31 10:07 pm
Re: Poor call by Comcast employeeIt may not be grounds, but it is legal. They were still on here property and that is trespassing. | |
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flwpwr
Anon
2014-Aug-1 4:33 am
Re: Poor call by Comcast employeeYou are not the judge, so you can't say what is and is not legal. It will be decided whether it was LEGAL or criminal in a court of law and probably by 12 peers. She invited him to the house, stole his tools, then possibly asked him to leave and DEFIANTLY pulled a gun on him. You cannot just pull a gun on people in MOST states, you must make it a LAST option move. That does not sound like what she did, sure sounds like she could have shut and locked the door and called 911 to me. But time will tell what the court decides, that's if its not plea bargained out to some stupid charge anyway. | |
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to Responsible
He never went inside and in the police report she said she took the tools and was holding them until a supervisor came. | |
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| | Lone WolfRetired Premium Member join:2001-12-30 USA |
to Wrong
said by Wrong :You don't have the right to pull a gun on someone for knocking on your door. True. I usually have a German Shepherd at the door when someone knocks. I never have to threaten anyone to leave me alone. | |
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| jap Premium Member join:2003-08-10 038xx |
to Responsible
Thank you, Mr/Ms 69.142.79.x, for bringing factual insight into the comments section rather than using this tabloidish thread to trot out & attempt to vindicate some personal scapegoat classification of humanity. Much obliged for the list of events and the context it brings. | |
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| | dra6o0n join:2011-08-15 Mississauga, ON |
Re: Poor call by Comcast employeeWhat humanity? | |
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| JEJE 's BACK BABY Premium Member join:2000-12-15 Charlotte, NC 2 edits |
to Responsible
Customers never think about the fact that once this employees shift is over, they still have the address. Be careful who u threaten and make obscene remarks to, in person or over the phone. Female customers use the fact that they are female to get away with a lot of mess. And they are never sorry.
There is an intelligent way to handle things like this. The tech wasn't responsible for any charges. She (as usual) made the situation worse than what it had to be. All she had to say was, if i'm going to be charged, I'm not signing, please leave my home.
She could have called and explained her situation and why the tech was called out and asked politely, if there was a possibility that the potential fee could be waived or credited on the next months statement. Any reasonable CS agent would explain how th process works and would have helped.
You don't have a right to harm someone that did nothing to u. She should have pulled the gun on her ugly husband who cheated on her with the fat neighbor! | |
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IdiotI could expand upon it, but the title pretty much says all that needs to be said.
Jim | |
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3 recommendations |
Once again....Karl finds it impossible to report on a Comcast story without leadng off with a negative spin against Comcast even when the story is not a negative one. | |
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No Job worth that...ok Comcast workers. Is it worth it? | |
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FureverFurryRIP Daphne: 3/12/05 - 6/19/12 Premium Member join:2012-02-20 49xxx Zoom 5341J ARRIS WBM760 Vonage VDV-21
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Get a gripWhat has happened to our society that nearly every flippin' disagreement about something or other has to end in the "aggrieved" party resorting to a handgun? Comcast lies (repeatedly and regularly); I still can't fathom the need for that woman to pull out her "6-shooter" about a tech fee. No self-restraint.
Karl's article is hardly "tabloid news"; it IS news from Albuquerque. I know the Comcast supporters won't agree. Considering Comcast's creative use of "truth" regarding fees and services, I'm surprised more people haven't gone postal as the cliche goes.
Having had a tech "fib" to his superiors about services from a service call, I'm not all that certain that the Comcast employee's version is 100% truthful. | |
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| mackey Premium Member join:2007-08-20 |
mackey
Premium Member
2014-Jul-31 5:53 pm
Re: Get a gripsaid by FureverFurry:I still can't fathom the need for that woman to pull out her "6-shooter" about a tech fee.
Having had a tech "fib" to his superiors about services from a service call, I'm not all that certain that the Comcast employee's version is 100% truthful. First, Karl left out the part about her taking the techs tool bag, and the gun was pulled when the tech wouldn't leave her front porch without it. As for his side being a lie, well, both agree there was a disagreement about paying for the repair. Both agree she stole his toolbag and refused to give it back (later found by police inside her house). Both agree he didn't leave until she pulled the gun. The only disagreement is she says she pointed it into the air while he says she pointed it at his chest. /M | |
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to FureverFurry
What's happened is "society" has been rigged so there's no lawful way to not get screwed by companies like Comcast (except by refraining from using their service altogether). In situations like that, people resort to unlawful methods. | |
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IowaCowboyLost in the Supermarket Premium Member join:2010-10-16 Springfield, MA |
Getting them to fix thingsI'd be glad if they'd just fix their service instead of finding non-existent fault with any piece of equipment that does not belong to them.
They always blame the router or the computer when the modem log shows T3/T4 timeouts and reboots. And you call customer service they say all the tests are fine. That does not answer the question why I'm getting failed connections/timeouts. When I go to look up a we page, It fails half the time or takes forever. | |
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Wozzer
Anon
2014-Jul-31 7:49 pm
The real QuestionWhilst all this dialogue is very interesting the real question is.." will Comcast continue charging her whilst she is serving time", if she was angry before!!!..... | |
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1 edit |
AlbuquerqueAlbuquerque is a no doubt a stressed out violent place. Comcast gets away with nearly murder here. What Comcast is attempting to is get it's money back after a major buildout going into places that will never ever make enough money to repay the buildout. On the other side attempting to communicate with them in this market is nearly impossible. They closed the call center, closed and moved the local customer support office somewhere nobody can find. Comcast does nothing for free after the initial install. | |
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Re: AlbuquerqueIt's sad these days that people don't have their priorities in line. This lady pulled a gun on a worker trying to do his job, which was probably to fix her tv and/or Internet. there are so many other things I can do with my time other than watch TV. If that lady had the right to pull a gun or not is bull. What if she shot that Comcast tech? That tech doesn't make the rules but it's his job to follow them or he won't have a job. Comcast as a company isn't right, but there are people that work there that have families to support and feed, they are honest people doing honest work for a company that has a backbone that's a crooked as a question mark. What would we be saying if that tech was hurt or worse because he was doing his job? Shame on Comcast for their crappy service but bigger shame on that lady that pulled a gun on a defenseless tech trying to make an honest living. | |
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Re: AlbuquerqueThank you. That is the most balanced view of the incident I have seen. I don't know what the situation was with the tech call, but taking someone's tools, which they need to make a living with and then pulling out a pistol was really not good. | |
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JEJE 's BACK BABY Premium Member join:2000-12-15 Charlotte, NC 4 edits |
JE
Premium Member
2014-Aug-2 10:30 pm
Customers are their OWN Problems!Expect everything for FREE! I mean come on. the American people spend all day long on the phone with the Cable co., bitching and moaning about the bill, that: they don't have in their hand, don't know the account number to, can't provide or verify any type of authentication to get information on their account - and yet these people still have the nerve to complain about something!
Probably had the modem hooked up wrong. | |
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Lowtarget Premium Member join:2003-12-22 Alger, OH |
hmmTime Warner Cable is our cable provider in our area. One of our cable lines running under our house was bad and needed to be replaced. The tech replaced the line for free then made sure everything else checked fine. Main reason for the tech was to replace a DVD that blown its HDD. | |
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nunyaLXI 483 MVM join:2000-12-23 O Fallon, MO ·Charter
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nunya
MVM
2014-Aug-3 4:26 pm
Armed RobberyThis bitch should be charged with armed robbery, or at the very least use of a firearm while committing a felony.
When I worked for Charter, I had a guy pull a shotgun on me because he didn't like that the basic antenna tier was going away. Here I am, a peon, barely making minimum wage - and the old fucker is pointing a shotgun at me like I'm running the show. Icing on the cake - The Shire-reeve didn't arrest the fucker. He just wrote him a notice to appear for disorderly conduct.
Another time, I caught a guy robbing my truck - while I was working at HIS house. Fortunately, I had a trainee working with me who witnessed it too. Caught him red handed stacking 20 converter boxes in his garage. He tried to say he was "helping" us by bringing them in for the install. The problem is we only installed one outlet. The H.O. was arrested for that one. This was in an affluent area too. The irony: this is when addressable converters first came out. They would have been useless in 24 hours.
Rich people are waaaaaaaaay worse than poor people when it comes to wanting services for free.
The average Joe installer that comes to install your cable is probably getting paid a lot less than he should be to begin with, and then has to put up with everybody's crap all day long (not all people are ass holes). Just because you hate the company, don't abuse the individual. | |
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