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Comments on news posted 2002-09-13 14:31:26: The Washington Post has an interview with AOL Broadband President Lisa A. Hook, specifically asking her how the company intends to migrate dial-up customers to more expensive broadband connections. ..
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 | | Buh-bye, Lisa "Slow or fast, we'll be there."
Smart surfers will be elsewhere. | |
|  ThirdShifterPremium
join:2002-03-16
Vernon Rockville, CT
kudos:1
 ·Comcast
| True Story I had a friend canceled DSL from Sbc because the customer service sucked.He switch back to AOL because he told me its a lot easier and the people aren't rude.So i think AOL is more accesible for beginners and some people just us it for email and and surfing which on dial -up isnt that bad.And i bet theres a lot more of that kind out there.
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The box said "Requires Windows 95, NT, or better", so I installed Linux | |
| | | |  Unfortunate, but I can believe it...
For the moment, dial-up remains most casual users method of connecting; at least until some "killer app" surfaces that those users deem 'must have' arrives. | |
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lurker93Premium
join:2000-06-19
Houston, TX | No dialup without an analog line When our phone calls at home come through our cable television connection or cellular, who besides grandma is going to have a line to "dial up" AOL ... | |
|  rchandraStargate Universe fanPremium
join:2000-11-09
14225-2105 | a highly-placed marketdroid said by Lisa Hook:
...build and distribute a highly differentiated product that people can see and buy that is additive to their house brand
said by Lisa Hook:
We're at the very early days of creating a product including a highly differentiated experience and really trying to understand the combination of products, programming and transactional features that will draw people in and make broadband an even more critical part of their lives
I'm sorry, that must have been the week and a half I had that nasty flu during marketing class, because I don't really know what that means. But it sure sounds good and important!
And did you listen to the sound clips? She actually said something about not needing to compare themselves to what their competitors are doing! »mfile.akamai.com/920/rm/thepost.···2-3s.ram Don't you think any business who has an attitude like that is more likely to fail?
The overall theme about no need to migrate is probably true though. Due simply to relative cost, many, many people will continue to use dialup for many years. And dialup will still hang around due to the number of systems that are "discarded" by power users like me (that come with V.90 or worse modems and no NIC) that are picked up by very average folk. Unless and until broadband widely gets within just 20%-25% more than the average dialup account, there are still going to be large numbers of people that are willing to say, "I can wait for that download." It's just not important to them.
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English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules. | |
|  M_L_K
@dsl.chcgil.ameritech | I HAD A DREAM AOL HAS NEVER BEEN FOUNDED | |
| | | RoadRunner Nick. . . Are you done making a complete fool out of yourself?
Seriously, when was the last time you had sex (cybering doesnt count). Dont answer that last question for me, please. | |
|  C0deZer0Oc'D To Rhythm And PolicePremium
join:2001-10-03
Davenport, FL |  So much for progress
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Everything AOL touches just plain sucks. End of Story! | |
| | | Error: * please provide catchy title i'm sure that roadrunner rick will jump down my throat for saying anything antiAOL, but i must throw in my 2 cents.
i will never buy aol again because they put realplayer on my system w/o my permission. thats all, no grand reason, just spite. | |
| | | OOL anyone? OOL is better than AOL/AOL Plus/RR anyday. those with access to OOL should get it, b/c you wont ever go back.
AOL just doesnt cut it anymore. its funny, that i can use AOL's software with my cable and its a LOT slower than just using IE. i just cant understand WHY people would have AOL with all the other Dial-Up/BB services out there... | |
| Zoz0
join:2001-07-29
Houston, TX | Monkeys, AOL and various other nogoodniks Alright, normally I like to troll through the forums looking for something interesting to read and sometimes discuss, I couldn't however resist the urge to add to what is obviously a tit for tat about AOL (who can't resist this?).
After reading Roadrunner Rick's (supposedly informed) opinion about AOL and the various amounts of egotism being tossed about, well, I felt I decided to add to the obvious amounts of egotism running around. I would like to state first off that I despise AOL and all they stand for... but it seems to have achieved it's status for being the primary way for complete newbies to get on the internet. Those of you who support AOL and are actually involved in the Technical aspect of the industry... well shame on you. That's sad.
I work on the support end in a solutions center for a corporate entity. Let me tell you AOL has been the biggest thorn in my backside for ages. It has a lot to do with the proprietary nature of the wonderful 'easy' to use interface. The software that AOL installs (or you install, or more precisely the virus known as AOL as another poster stated), is a heinous piece of garbage which replaces the networking components with it's own brand of ummm... TCP/IP of all things actually corrupted more than a few computers on our internal network.
Cable isn't the greatest service either... neither is DSL/satellite, etc. However I've found that I have had no issues once my DSL is up and running (getting set up is another matter) I can understand your average user not wanting to bother. I can also understand that their collective butts will also not be able to tolerate their 'good enough' connection within a couple of years as the internet gets more and more saturated with 'content' that dial-up customers won't be able to even access a page... at that point I guess, judging from the attitudes they'll either come over to Broadband or basically cancel 'net access altogether. I can see this happening... uh huh.
Just my two cents but seriously AOL DOES suck... mainly due to the software that gets loaded on to your systems, email, the "built-in" browser (which no one in their right mind should be using), and even AIM (AOL Instant Messenger for you pedants out there) are all proprietary software pieces that are very damn close to incompatible with almost everything outside of the AOL community. Think on it. | |
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