Dave987
@suscom.net
| Wow what a great idea!
Give customers what they want, and then take it away and cancel their account. What a great idea! Why haven't the other online music sellers tried this? After all, where are they gonna go? Online music sellers are after all THE ONLY way to get music online, so they can make all the rules (and tell no one) they want |
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stirgeon
join:2002-07-29
San Jose, CA
|  Well deyamn...
I used this service for about 3 months last year and I thought it was perfect. I must have dloaded at least 25 albums over that span. I wonder what the threshold is for the Gestapo to start knocking on your door?
I always recommended them to my friends. Guess that is over. FTP and eDonkey!!! |
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jrb531
join:2001-02-14
Chicago, IL
clubs:
| Why are they so afriad to lower costs?
Simply lower the costs of a new CD to $8 and this all goes away. The lost revenue will be made up by less litigation costs as well as the increased sales that will occur when people can now buy two CD's for the price they used to pay for one.
People will be more inclined to "try" new artists if they can sample the music for $8 instead of $15.
Everyone wins.
So why are they dragging their feet?
A good portion of people who now download music will now head back to the stores and pay $8 instead of taking the time and hassle of downloading and burning their own CD's.
When will the Record Industry "get it" and understand that when people think they are getting ripped off they will rebel and rebel they are in droves.
The real battle is for public opinion and the record companies have already lost. The public thinks they are being cheated and no amount of ad's or litigation can sway public opinion once it becomes entrenched. |
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caleet
Radio X - Usradiox.Com
Premium
join:2002-05-29
Middletown, OH
|  China Buffet
I guess its run like a China Buffet - All You Can Eat ... Unless you eat too much ... then we want you to leave!
Not the way I would run a business.
If you pay the fee ... you get all you want.
--
Charles »www.livexradio.com |
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Voodoo
Premium
join:2001-05-04
Mount Arlington, NJ | reply to jrb531
Re: Why are they so afriad to lower costs?
I'd definatly buy more CDs if they were $8 a piece. However at $15-20 a piece...that's a tank of gas right there. I'm not paying that much lol  |
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rzaruba
join:2000-08-04
| reply to caleet
Re: China Buffet
I recall, about 25+ years ago, the HOJO's in Ramsey, NJ, used to have an all-you-could-eat chicken night.
Well, lots of places had all-you-could-eat nights in those days. Of course, as you ate more, you got less of the main food and more of the fillers. Until you got basically fillers. Like fries?
Well, turns out that a bunch high school kids went to HOJO's, and the restaurant called the cops when they were eating too much of all they could eat. It was a near riot.
They had to feed them.
All-you-could-eat stopped shortly after that. And HOJO's was not far behind................ |
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Klendathu
join:2002-02-24
Studio City, CA
clubs:
| What a bunch of lamers
This situation is when some broadband companies complain that you are hogging up their bandwidth if you are on all the time. Well, if they advertise that you are always on and have unlimited use, there should be no restrictions.
I say call out the lawyers and declare a class action lawsuit and say that Emusic has conducted false advertising and were deceiving their customers. |
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Jmartz
join:2000-07-20
Tenafly, NJ
| said by Klendathu  :
I say call out the lawyers and declare a class action lawsuit and say that Emusic has conducted false advertising and were deceiving their customers.
I'm sure thats in the works. It will probably get pretty ugly.
--
[BetaNews | phpBB |MSN TerraServer |Space Imaging] |
|
some guy
@milwwi.ameritech
 from:
some guy$
MxxCon
| reply to stirgeon
Re: Well deyamn...
here's what they sent me after i queued up and downloaded 200 albums in 3 days
"Dear EMusic Subscriber,
Over the past several weeks we have noticed unusual activity on your EMusic
account. Your account has been identified as having download activity far in
exceeding that of the overwhelming majority of subscribers.
Although EMusic's goal has been to help consumers discover, sample and
download a wide range of music for personal use and enjoyment, EMusic cannot
continue to operate as a legal source for indiscriminate downloading of
copyrighted sound recordings and musical compositions. Unlike other online
music subscription services, EMusic has gone to great lengths to provide an
open, easy-to-use service, for a reasonable price. Without regard to content
hosting, serving and administrative expenses, royalties payable to recording
artists and/or songwriters with respect to every downloaded track no longer
affords EMusic the luxury of taking these matters lightly.
In order to maintain EMusic's low price while providing a flexible and
compelling service, we must focus on limiting instances of service-abuse by
monitoring the site for unusual activity. Examples of service-abuses include,
but are not limited to, password sharing and use of automated systems to
download quantities of tracks far beyond one's reasonable personal use.
Accounts found to be used in violation of the expressed or implied guidelines
of EMusic's service are subject to immediate cancellation. (See EMusic.com's
Subscription Agreement at »www.emusic.com/bem/new_signup/terms.html,
particularly the termination provisions set forth in Section 7.1.) We ask
that you carefully consider these guidelines and the EMusic.com Subscription
Agreement terms and conditions as you use the service in the future.
Sincerely,
EMusic.com"
here's what i sent them back
"ok this is what your faq says
"EMusic is a revolutionary new music discovery service that offers
an easy and inexpensive way for avid music fans to download and
enjoy over 200,000 high-quality MP3 songs from established musicians.
For as little as $9.99 a month, you can download as much music as
you desire from EMusic's catalog. All of the music is legitimately
licensed from record labels and artists, so you can feel comfortable
knowing that songwriters, musicians and other copyright-holders
are being fairly compensated for their work."
"For as little as $9.99 a month, you can download as much music
as you desire from EMusic's catalog"
downloading 200 albums using YOUR downloading program does not violate
the TOS--if i want to download 1000 albums i will if that is what "i desire"
if i don't fit your business model, that's YOUR problem--not mine.
if you are going to send out emails to everyone who uses the service
to the best of their ability and rail on them for doing what the
site suggests, i.e. "unlimited downloads", then maybe you should change your site"
here was their response
"Dear EMusic Subscriber,
Thank you for contacting us in response to our email
concerning your account activity.
The intent of EMusic has never been to enable
customers to indiscriminately download massive numbers
of songs. We designed EMusic as an interactive
service to allow you to sample, discover and listen to
music from our many label partners.
Although we do not want to discourage active use of
our service, we have concluded that we cannot support
customers who are downloading huge numbers of tracks
that they cannot possibly ever listen to. EMusic pays
music publishers and songwriters a fixed amount for
every track downloaded from our site. This means that
the costs of supporting the small number of users who
abuse EMusic can impact our ability to provide our
service to the rest of our users. We are passionate
about EMusic, and we are working hard to ensure the
service continues to grow and meet our customers'
needs.
As a guideline, please use the service as it was
intended to be used -- for sampling songs and albums
and downloading numbers of tracks you can personally
use and enjoy. We hope this background information is
helpful and that you continue to enjoy EMusic.
EMusic.com"
they can go to hell |
|
some guy
@milwwi.ameritech
| p.s. i think i downloaded about 1000 albums from them in total, at a total cost of about 120 dollars--all good jazz and blues stuff, some rock, some folk, some country etc.
their service is old, and was created with dialup in mind--the broadband revolution must have caught them off guard--they never saw this fat guy strolling into their HOJO's... |
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BIGHUSKER
join:2002-01-20
Minneapolis, MN
| reply to some guy
I hope you replied and told them to "go to hell." If I was paying $10 a month for a service and got talked to like that, I would cancel my account in a second. If a representative of a company talked to me like that in person, I might kick the crap out of him. |
|
some guy
@milwwi.ameritech | i'll save that for when i get booted--i'm going to queue up 200 more albums (discriminately of course) and see what the magic number is, and report it back to you good fellas & fellettes |
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Aladrin
Code Junkie
join:2001-01-25
Clermont, FL | reply to Jmartz
Re: What a bunch of lamers
Yeah, I definitely smell lawsuit  |
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TheWickerMan
join:2002-04-09
Enola, PA
| reply to some guy
Re: Well deyamn...
"...customers who are downloading huge numbers of tracks that they cannot possibly ever listen to"
Says who? I've bought over 200 CDs, and I've listen to all of them at least once. I listen to a few at work, I always have one in the car, and sometimes I'll even listen to them at home.
Sounds like someone over there said, "Oh, crap! We can't afford the bandwidth!", and decided to change the rules in the middle of the game. |
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Rally1
join:2000-06-12
Irvine, CA
 ·AT&T U-Verse
| does that mean
does that mean if you don't download enough, they refund your money?!
For every guy who downloads 100 albums, there are 100 people who dont download anything, and their CC gets hit for $10.
bad move by emusic, but they dont care, and maybe they don't need to?! |
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Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
 ·Site5.com
 ·AT&T Midwest
 ·Comcast
| reply to some guy
Re: Well deyamn...
said by some guy:
i'll save that for when i get booted--i'm going to queue up 200 more albums (discriminately of course) and see what the magic number is, and report it back to you good fellas & fellettes
Please register on this site. I am sure you will find this board to be a very entertaining one and your opinions are welcome.
--
My Domain
Nightfall's Hockey and Life Journal |
|
Network Guy
join:2000-08-25
New York
 ·PHONE POWER
·Broadvox Direct
·Verizon Online DSL
| Can't always appeal to all the masses
Lately the trend in the Internet community seems to be "free for all, or all for nothing." EMusic has realized this and is taking steps to stop taking a beating from the freeloaders out there. There is obviously some staggering abuse to their convenient service offering.
Want to re-distribute? Serve your own shit.
--
OMARNYC.COM - My place on the web |
|
jsouth
Jsouth
join:2000-12-12
Wichita, KS
| Before lawsuit
Have everyone you know that has broadband and Emusic to grab as much music as possible from them and if they can using another ip address or whatever sign back up after being cancelled and do it again. That should make someones day. Also if I had a letter sent to me from the legal dept. I would write back to them and say thank you for your help in suing your company. |
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Karl Bode
News Guy
join:2000-03-02 | reply to Network Guy
Re: Can't always appeal to all the masses
This isn't about people not wanting to pay.
It's much simpler than that: Don't pitch your service as "unlimited" when it isn't.
Change the TOS and change the advertising. |
|
NOVA_Guy
Obama- Commander in Thief
Premium
join:2002-03-05
·Comcast
·VOIPo
| reply to Dave987
Re: Wow what a great idea!
Well, I was going to subscribe to EMusic myself this weekend. I was also going to purchase subscriptions for my parents and two friends as holiday gifts (if that was possible) -- but now I won't even consider looking at it. So much for honest advertising practices.
Come on folks, UNLIMITED means UNLIMITED. I can provide a definition from Webster's if you like...
EMusic ought to keep in mind that they are not the only online source of music. Perhaps instead of purchasing my parents a subscription to EMusic, I'll download Kazaa Lite, Shareaza, and a few others and "hook them up" using a method that truly does allow for unlimited downloads...
Downloading copyrighted music on P2P (I refuse to call it "stealing") may be unacceptable when faced with the ability to get a legitimate copy from other sources online. But when those sources outright lie and push false advertising down our throats, the P2P networks become all the more acceptable and moral, IMHO. Given the choice between "stealing" music and being lied to by EMusic, I would opt for the former if I were looking for a source of online music.
It's stuff like this that will keep the P2P networks alive and well. Can't the music industry figure it out-- offer services at a reasonable price, and then keep your word and provide what the consumer paid for. That must be a very novel concept to some.
--
Live in Northern Virginia? Take a stand and fight for good service-- don't be a Cox Sucker! |
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