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Comments on news posted 2003-09-15 13:07:57: One Comcast user, already warned about exceeding unmentioned bandwidth limitations, finds his service suspended for crossing an invisible line. ..
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 | | The best part of this writeup The question isn't whether or not ISP's have the right to enforce their terms of service; nor is it a question of instituting caps and other bandwidth control methods to ensure network performance. The problems arise when you advertise for (or insinuate) an all-you-can-eat buffet with no restrictions, then inform the gluttonous masses who arrive that they'll be booted from the table if they consume more than two plates worth of food. Good stuff! But I wish more people agreed with this. Bandwidth control measures aren't a problem. Being deceitful is. -- Cable Cable Cable...keep that cable rolling. | |
|  | | Never an issue with DSL!!!
With a dedicated line which is not shared by all users in the neighborhood u really get unlimited usage, transfers whatever term u want to use.. This is why I rather Dsl over cable I cant put up with caps I am a heavy downloader/uploader and to have that restricted or told I would have to pay more would make me want to hurt someone at the isp. Maybe its time to think bout making the switch!! | |
|  |  | | Cancel your service.
I cancelled my service last week after getting a warning letter also, same treatment about refusal to specify what the limits are. Today they called me up and asked me why I cancelled, I told them "bandwidth usage restrictions". They tried to offer the cable modem service for $15/month, I told them no.
The dsl folks tell me that a lot of people are calling in as former comcast customers. The dsl folks claim they support foreign exchanges now. Great deal with bundling (dsl, local, and long distance service) all together. | |
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 SarickIt's Only LogicalPremium join:2003-06-03 USA | can't limit unlimited and call it unlimited. can't limit unlimited and call it unlimited.
what should it be called..
limited-unlimited?
Ugg....
ERROR CONFUSION overload, unlogical BS... | |
|  |  | | Re: can't limit unlimited and call it unlimited. always online but limited bandwidth! The end... | |
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 | | What do I use? I don't get a breakdown of my bandwidth usage every month, how am I to even going to know how much I am using? If they don't tell me what I am using how am I to budget my usage. | |
|  |  | | Re: What do I use? comcast=comcrap. just remember that, very easy to inflame? | |
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 | | Do I Smell A Liar
I think ISP should come up front and tell you this is what you get. Instead they lie to you, aka false advertisement make u pay for their services and then leave u out in the cold. -- www.alltechneeds.com "Your Everyday Hosting Needs" | |
|  Augustus IIIIf Only Rome Could See Us Now.... join:2001-01-25 Gainesville, GA | such is life you guys never really assumed you will get to waste bw 24/7 at 3mbps? Remember the @home scenario? All you can eat... you ate it... Basically they do reserve the right to 'remove' or 'neutralize' any user who adversely affects the performance of their network. Thing is, they do not need a posted limit to actually enforce that. They need no limit at all. If some admin or manager determines you are using 'too much' (no need to be clear on the too much part) hence lagging a specific node or something, they can pull the plug. | |
|  ArchAngel21xWaiting For iPhone 5Premium join:2001-10-28 Lincoln, NE | Time Warner At least Time Warner posts clear numbers about their monthly caps, even if they are a bit low. -- Death Is Irrelevant. | |
|  reub2000Premium join:2001-12-28 Evanston, IL | 1-2GB Per Day? The idea of a per month cap is ok, but per day is unreasnable. What if I want to make a really large download?
In a week, I'll be downloading Mandrake 9.2, 3 CD images, around 2GB. Add in web surfing, and I'll definitly be above the 2GB limit if I had cox, or the 1GB limit of the other. | |
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| no catchy title I would tend to think if you used the service for what the service is intended for you would have no issues.
Its when you leave your pc on p2p and doing other things that are illegal or go beyond residential use that you have the problems.
I seriously doubt anyone using the service correctly and as it is intended would ever have these issues.
Just because its unlimited it does not mean it can be misused for serving, working from home or going beyond residential usage which I would bet is the cause of these issues, in fact I would also guarantee these are the exact reasons and the only types of users having these issues.
Its really not a matter of guidelines, terms of service or anything else. Just common sense. [text was edited by author 2003-09-15 19:10:10] | |
|  broknsymetryWhat Time Is It And Why?Premium join:2003-06-27 THE VOID | Cox Caps? From the FAQ: quote: I thought you offered unlimited access? Coxs "unlimited access" messaging was meant to convey that customers' Cox High Speed Internet connection is "always on", so customers do not have to dial-in to access the Internet, that the Cox HSI service is not subject to hourly usage limits, that Cox HSI customers can access any content or websites they choose over the Internet and that the service does not tie up a user's phone line.
This FAQ is difficult to find on the Cox support home page (it's under the heading for Online Safety! Note the reference to no hourly usage limits. Indeed the limit is not hourly, but daily and monthly...seems like a slight of hand to me.
From the topic article: quote: Cox Communications came under fire last fall for sending warning letters to "bandwidth hogs" who had been exceeding their daily limits. Again, most customers had no idea any such limits existed, and other than some vague references on their website and hints at limits in their service agreements, many customers felt the company was too muddy in their policies. Cox apparently heeded the criticism and soon after started being crystal clear in information circulated to subscribers; limits were set at "30GB of downloads per month, with a maximum of 2GB per day. Uploads are limited to 7.5GB per month, with a maximum of 1GB per day."
I have probably exceeded these limits daily but have not yet had a visit from the broadband police! -- Some scientist may at last disperse The mysteries of the universe But me, I can not even think Why pork is white and ham is pink --Ogden Nash | |
|  | | If you don't like it, cancel!
I did, and I haven't been happier. And every time they call me and try to get me to reconnect, I tell them that I do not qualify for comcast cable internet as I do not agree with and therefore cannot abide by their terms of service. The phone operators are always shocked. | |
|  tp0dyabbazooiePremium join:2001-02-13 Carnegie, PA kudos:2 | Just another reinforcement of DSL..... In my years of using broadband, I cannot remember any DSL provider instituting a download cap. Screw cable and your shared resources. I`ll keep my statics and my dedicated bandwidth, with no extra BS. the pings roxor anyways..
not a flame, jus my 2c heheh
peace
tp0d -- if it aint broke, tweak it!! | |
|  | | For those that think they have it bad... I read all this posting about users who can d/l 60gigs for $45/mo and laugh hysterically.. If there's any injustice taking place right now it's in Anchorage,Alaska (the largest urban population base in the state) where GCI has a stranglehold on highspeed internet as the only Cable ISP..
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|  |  koolman2Premium join:2002-10-01 Anchorage, AK | Re: For those that think they have it bad...
I have to agree 100%. I have a few friends who can only wish they could get DSL (which is) without the caps. But 5GB a month is just sad. Even I download 5GB a month!
I'm sorry, but if you're downloading even close to 30GB in any given month, you are not a normal home user.
Please note: This is my own personal opinion. It was not meant to be flamed. Thank you. -- Nothing is a total loss. It can always serve as a bad example! | |
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 ozgreg join:2002-11-11 Australia | The Snowball effect.... I wondered when the rest of the world's ISP's would take a leaf out of the sad broadband caps and basically decide a fair usage for each MONTH. The days of can I have fries with that all you can eat broadband came crashing to the end a few years ago here and the reality of GB limited access and cap'd speeds when you exceed them are here to stay.
If you got unlimited broadband enjoy it while you can because one country got away with limiting the unlimited and the rest will follow... | |
|  | | Cancel Cancel Comcast pronto, and take everyone you know with you. Educate the people. | |
|  ravitalJust Another Pesky Independent Nh VoterPremium join:2001-07-19 Merrimack, NH | Land of unlimited appetites I suppose it's a component of American culture; We like things to be either here or there, not in the middle. We like to pass judgment, no exercise it. If a law or a court or someone's TOS don't specify that we have to behave like adults, we won't.
This topic has surfaced now and again, and I've noticed quite a few fallacies being argued:
1. The meaning of unlimited: By comparison to the immediate predecessor of broadband technology, which is dialup, broadband is unlimited. Dialup services used to have time-of-day limits, broadband (AFAIK for the most part) doesn't. Download limits on dialup used to be much lower that anything seen on broadband. In the middle of that, you have advertisers happily tossing the term "unlimited" around and creating a false impression. So the complaint is that advertisers lie? I'm shocked. I've downloaded Windows Service Packs (large, very large), SQL Server service packs (Very large), all manner of music from subscription sites, graphics, maps, blueprints, and with two computers at this end of the internet doing the same and one of them maintaining a web site, we have yet to see the hint of a scent of a tail end of the suggestion of the neighborhood of a limit. I'll hog bandwidth as much as anyone else, but I don't need the entire solar system to come through my cable modem either. There is such a thing in life as reason.
Karl mentions emusic.com. I remember at least one member complaining here on BBR that he got a warning from them. That was after downloading 300 (three hundred) full-length albums in a single weekend. Can anyone venture a guess as to WHEN does anyone find the time to actually LISTEN to 300 full-length albums when they are constantly busy downloading so many of them? Or is there a completely different purpose behind such gargantuan appetites? I had a membership to the same service, and after downloading half-a-dozen full-length albums in one evening (no more than 1 or 2 hours) I was absolutely astonished I did NOT receive any kind of warning. And I don't believe I would have, had I spent every evening doing the same. By my calculations, that would be 42 albums a week, or over 160 in an average month. Who has the time to listen to that many full-length albums? OR, do they download so many albums for OTHER purposes? In any case, Karl's analogy to an all-you-can-eat buffet tossing patrons out after the second plate, is pure hyperbole. By my actual, real experience and my intestinal computer, the analogy would be more accurate if it had the patron warned, and not tossed out, after the 57th plate or so.
2. The reasons for the existence of broadband: There is this notion out there that broadband was meant to serve only the applications that require the bandwidth and those who require them, and nothing and no one else. If you download movies, music, if you're a gamer, anything that gobbles broadband, then rejoice, this wonderful technology has no reason to exist other than to serve you. If you only exchange email and surf occasionally, you're a peon who doesn't deserve any consideration. Sorry folks, that's an aristocratic attitude that simply won't wash. Everyone's greenbacks are as green as anyone else's. I am no less entitled to broadband if all I use my computer for is exchanging apple-pie recipes with 4 other folks on my street. Mega-downloads are fine, nothing wrong with them, but just as my right to swing my fist in the air stops at your chin, so your right to hog the road stops at the on-ramp where I try to get on the same road. And I pay to use it same as you do. And if you think my needs are not your problem, you're right, but if you stand in the way of my getting what I pay for as much as you pay, trust me, the service provider who has no reason to prefer your greenbacks to mine, is going to make it your problem, or I'm going to make it his.
3. The invisible threshold: What exactly is the complaint here? How many of us actually obey the speed limit just because it's posted? Better yet, given that we're not talking about endangering human life, would everyone feel comfortable with a stated usage limit, or would the more bandwidth-hungry among us keep complaining anyway? So what exactly is the point, beyond having at our disposal yet another rolled-up newspaper to beat the provider on the nose with? I'm no friend of Cable or other broadband providers (look at who my ISP is for heaven's sake), and I'll criticize their shoddy practices and disgusting service-levels any day of the week, I don't even need a reason, but this particular complaint is baseless.
If you think you'd be comfortable with EVERYTHING being either here or there and never in the middle, be careful with what you wish for, you just might get it. Don't complain when someone prescribes for you how many gallons of water you're allowed to use per day to take a shower and how hot you're allowed to have it. Don't complain when someone puts a bureaucrat with a clipboard in your kitchen to count how much cholesterol you consume every day, lest your health-care costs become a burden on society-at-large. Remember where you heard it first.
Sorry. It's time to grow up. | |
|  Waffle join:2003-06-24 Harrisburg, PA | False Advertising How about someone contact the better business bureau for false advertising? I would but im only 15! -- G-Unit | |
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| DirectPC (Satellite offering) did this tactice! Satellite at least tells you that there is (if you question them enough) a limit. Peek time and Non-Peek time.
However, finding out what the limits were.. was very hard. I had to pull out all the ideas I could muster to squeeze... no... tear this "itty bitty" bit of data away from the company.
This policy was called F.A.P. Fair Access Policy (look junior you only get some much, share with the others, sat time is pricey)!

PS. They never did setup my Email correctly! Seven (7) tries (or where they say they tried) and they could not do it!
peace [text was edited by author 2003-09-18 23:35:46] | |
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| change providers I pay over $125 a month in Cable TV and Internet Service from Comcast.
If they implement an unreasonable hard cap I will change providers, plain and simple. I say 60GB download a month is reasonable, however per/day limits are not acceptable, since I may need to transfer a large amount of data one day of the week that exceeds their limit
Note that I don't use anywhere near that amount, but I want to have it available if I ever do need it. [text was edited by author 2003-09-22 12:16:04] | |
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