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Comments on news posted 2003-10-13 11:04:09: It isn't just pirates blowing through Comcast's mystery caps, as the debate over the company's 'invisible limits' continues. ..
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MEsnake
Formula 1 Rocks
join:2003-09-19
Clifton, NJ
| In my opinion. I believe that if people are paying their bill, then Comcast do not have the right to cut anyone from their services. For example, if you always pay your electric bill, then the electric company has no right to cut your service because you keep your lights on 24/7. I could understand if you don't send payments, then your service should be cut. In this case, if Comcast states in their contract unlimited internet for X amount of dollars a month, then they are wrong for cutting off any customer's service, specially if people are paying the bill. OMG! If Comcast keeps this up, then there won't be a Comcast to talk about. Comcast should keep in mind that the reason why they exist is because of their customers. And most important a customer is always right. Comcast should put a limit cap to their internet service if they are planning to continue cutting people's internet service. This way people won't feel as if they are being cheated. | |
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cmhbob
Did...Did I Do That?
Premium
join:2001-03-13
Grove City, OH
clubs:
| Re: In my opinion. Your analogy fails when you consider the pricing structure of the utility. You pay for how much power you use, not a flat rate, like Comcast.
If Comcast would start charging by the Mb, then your analogy might work. For example, they charge you $10/month plus $0.50 per Mb of traffic, and that would have to include both up and down traffic.
Or they could work out a budget plan, like electric and gas utility companies do, to smooth out the peaks in winter and summer. Pay $25/month for 11 months, then the 12th month is an adjusting month, either up or down.
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Liberty In Our Lifetime | A Cure In Our Lifetime | |
| | donisfattoo
join:2003-10-18
Menlo Park, CA
| Bottomline - if Comcast's advertising materials truly contradict their policy with respect to consumers and their use of bandwidth, then Comcast is running afoul of FTC rules and regulations. This can have some pretty serious consequences for the company if the FTC gets involved. | |
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