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Comments on news posted 2003-10-30 16:13:24: Users in our Cellphone Providers and Plans forum attempt to get refunds from Nextel for SMS spam being sent to their mobile phones. ..

page: 1 · 2 · 3
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aSic
application specific
Premium
join:2001-05-17
Wakulla, FL
clubs:
 Glad to know I'm not alone...

I'm glad Sprint doesnt charge me per message. I'd be paying out my ass for many more years to pay it all off with all the spam I get.
--
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joebear29

join:2003-07-20
Alabaster, AL
Who is sending the spam?

Is it Nextel, or a third party?


starreem
Premium
join:2000-12-22
Raleigh, NC
clubs:

I got spammed.....

We recently got spammed on all our Nextel phones about 2 weeks after first seeing a post in the spam forum. It was from "Nexbell". We called to complain, and Nextel said they could sign us up for some "no charge" spam filter, and told us to call when the bill comes to have the SMS charges reversed. If we can only remember to call when the bill comes in......
--
From the Depths of Lurk

vic102482
Premium
join:2002-04-30
Upper Marlboro, MD
15 cents for a text message?

But you get 64K of nights and weekend voice streams or incoming calls for free right?


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
·AT&T U-Verse
·AT&T CallVantage
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·Comcast


reply to joebear29
Re: Who is sending the spam?

It's both. Nextel just changed there Online web plans to not include 300 text messages any more.

1) people were getting charged .15 cents (me included) and couldn't understand why. I called 3 times and they credited me finally the 4th time some one told me why I was getting charged.

2) You get mainly spam from 3rd party but some from Nextel and you get charged for both. Some people are having issues get there accounts credited.

If you pay $5 for 300 text messages or $10 for 2 way text messaging well you don't get charged. Well unless you go over those 300.
[text was edited by author 2003-10-30 15:51:48]

comcasttech0

join:2002-03-06
Edmonton, AB

Rogers Spams their customers too!

The same thing happens to customers with Rogers/A&TT (Canada) but luckily anything you get from Rogers isn't being charged to you as the consumer... Rogers gives you the first 2500 messages received free, after that you pay X amount per message.

Although the pointless SPAM we get from rogers is for pointless prizes you can atleast reply and tell them where to stick it, and hopefully they won't respond back!

cheers,

cctech0


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·Comcast
·AT&T Midwest
·Site5.com

Huge problem with great potential for abuse

I have been following this problem closely for a while now. I have been a nextel subscriber for over 3 years now, and while I love their service, this is a huge issue. It started out with Nextel sending out a SMS message a while ago and charging everyone .15 cents for the privilege if they didn't already have text messaging on their account. There are about 12 million subscribers, so you have to figure even if 35% of them dispute the charges, then you are looking at about 1.5 million in revenue from one message. That is just unreal.

What's worse, they can't shut off text messaging on your account off if you want voice mail notification to work. The only solution would be to make incoming messages free or something along those lines. However, I don't think that will happen.
--
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joebear29

join:2003-07-20
Alabaster, AL

reply to joebear29
Re: Who is sending the spam?

Ok, thanks for the info.

Nextel should not charge for the messages they send. Period.

Regarding third parties, it's a difficult question. Nextel has no way of knowing what's spam and what's not. It'd be easy to receive 50 messages, then call Nextel and claim 25 were spam and want a refund.

of course, the real slimes are the ones who send the unsolicited messages.


hambone6666
Sigmarick Said Arse

join:2001-02-13
Stamford, CT
clubs:

Verizon?

I have had my verizon service for 4 years now, same number.

I have never received a spam message on my phone. i get the text messages from my friends.

Does anyone who uses verizon ever experience the spam?
--
"That vulnerability is completely theoretical." - Microsoft Technical Support


starreem
Premium
join:2000-12-22
Raleigh, NC
clubs:

reply to starreem
Re: I got spammed.....

For those interested... here is the original post in the spam forum that give the info on who is doing the spamming lately

»Nextel phone text spammed
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From the Depths of Lurk


sea93

join:2001-11-01
River Grove, IL
reply to hambone6666
Re: Verizon?

I've got Verizon and had Spam on my phone.
It's mostly in Spanish and I can't read it anyway.
If it gets bad, I'll drop the whole service.


insomniac84

join:2002-01-03
Schererville, IN
This is messed up.

Incoming messages shouldn't be charged to you, especially if there is no way to prevent them from coming to you. If you have a grudge against someone you could just message them up the ass and give them a nice 20-30 in extra bills.


trisomy
Premium
join:2002-05-23
Houston, TX
reply to Nightfall
Re: Huge problem with great potential for abuse

Nightfall, do you know whether or not unrequested text messaging to your mobile telephone falls under the DNC "laws" which forbid telesolicitation to mobile numbers?


Misu
Hey, I Saw That
Premium
join:2000-11-28
Orlando, FL

Cingular does it too, only they charge $0.20/msg

when I first got my new phone from Cingular, I started getting spammed almost a week after. It was getting tons of spam, but I figured I wouldn't get charged for it because I wasn't replying.

Wrong.

Bill came in, and they were charging me $5.00/month to have this feature turned on, and $0.20 per message. The bill was enourmous. I called, they said their hands were tied. So I took my phone and my bill to the Cingular store, requested a manager, showed them my bill, showed them the spam saved in the inbox of my phone, and they deleted all the charges. They also turned that text messaging feature off my phone because I don't use it at all. This was over a year ago.

Hubby has the same phone service, and he didn't have a problem until last week with spam. He only got a couple of messages, though, and I told him to save them because he's going to get charged 20 cents per message, and he'll need the spam on his phone to prove he's getting spammed.
--
The things I do for love...


lazarus_

join:2002-08-31
Resolute, NU

reply to insomniac84
Re: This is messed up.

said by insomniac84 See Profile:
Incoming messages shouldn't be charged to you, especially if there is no way to prevent them from coming to you. If you have a grudge against someone you could just message them up the ass and give them a nice 20-30 in extra bills.
That happened to one of my friends.. His ex gf kept phoning his cell and hanging up when the "beep" for the voice mail would go.. They sent him a bill for over $300 (they rounded up to 1min for 1sec..) This is pretty low IMO they spam the customers then charge them $$$. Makes me sick. I'm glad I got rid of my cell phone.
--
There are no stupid questions, there are just a lot of inquisitive idiots.

Bowersdmstec

join:2001-02-02
Washington, IL

Nextel...

I called Nextel about this several weeks ago with the spamming I was receiving from the text messages. I asked the lady why am I having to pay for text messages that are spam and I have no way of blocking it? So then the lady kindly gave me 100 text messages per month for free. Hopefully this doesnt have to continue much longer.

Whiteice


TheMadSwede
Premium
join:2001-01-30
Holland, MI
reply to hambone6666
Re: Verizon?

Like sea93, I have had the spanish SPAMs as well. I tried to complain, but forgot about it. Have not received them in awhile.
--
Cable Cable Cable...keep that cable rolling.


Jeremy341
Bye
Premium
join:2000-01-06
localhost

reply to trisomy
Re: Huge problem with great potential for abuse

said by trisomy See Profile:
do you know whether or not unrequested text messaging to your mobile telephone falls under the DNC "laws" which forbid telesolicitation to mobile numbers?
SMS is completely separate. There are no laws forbidding unsolicited SMS.


rideboarder
welcome to the social
Premium
join:2003-07-28
Snohomish, WA
clubs:
Thank god..

Well I'm glad that i don't pay for incoming messages with T-Mobile, I just pay 5 cents a message to send them. So it's all good...

I don't get spam either way, but if I did, it would still be a pain in the ass, even without paying for it.


cyberthugin

join:2002-03-12
Kew Gardens, NY

 Duhhh

Ya like the extra itemized charge they forced down us with this keep your cell phone number law.

I guess this will be the next new spam to come.
But carriers like sprint and co. will def make money off this spam, since it increases their profit margins.
I wouldn't be surprise that they dont have hired spammers sending this stuff on their network.

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Forums » Paying for SMS Spampage: 1 · 2 · 3


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