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Comments on news posted 2004-02-28 13:07:54: As spotted by users Comcast has accumulated quite a record at the anti-spam registries, with many subscriber IPs spewing vast quantites of spam. ..

page: 1 · 2 · 3 · 4
AuthorAll Replies

kpatz
MY HEAD A SPLODE
Premium
join:2003-06-13
Manchester, NH
They could hire me

I need a job, I could do it.

I hope they go about it the right way, instead of limiting service by blocking port 25, etc. I'll switch to Verizon if that happens.


gheezer
Compooters R Us
Premium
join:2002-12-20
Henrietta, NY


1 edit
MyDoom and it's variants

Doomjuice is the latest, and it's spreading quickly, also Seems to be the worm with the greatest impact, it is soooo simple to halt the spread of this pig of a worm, just filter port 3127 on the network. it's a shame Comcast cares not about the integrity of their network


k_o
Que Hora Es?
Premium
join:2002-12-05
Lakeport, CA
clubs:
another "just business" lame decision

If Comcast needs an explaination of why it is a priority to stay on top of clients who spam, they need to invite Karl/BBR and the CEO of NAC!


ronpin
Imagine Reality

join:2002-12-06
Nirvana
·AT&T Southwest

Incentive for compromised users

Wouldn't it be cheaper and more customer friendly to "incent" [dumb] customers, who's machines are zombied spam-bots, by offering them some kind of one-time discount if they'll download some anti-virus software? I mean yeah they could spend a lot of money to keep spot cleaning it -- or proactively incent users to do the right thing.


natter

join:2000-12-18
Littleton, CO
reply to kpatz
Re: They could hire me

They need to block 25. No reason you can't use thier smtp servers.


GTaylor
Premium
join:2002-12-14
Frisco, TX
clubs:

Got this idea from slashdot

Different story but related:

I still get a bunch of hits from Code Red in my logs, too.. from people on the same cable systems.. I'm collecting all their IP's , and am going to start a mass bomb of "NET SEND /DOMAIN:ip 'GET A G'D ANTIVIRUS PROGRAM YOU F'N MORON'" ...

Nevermind the ISP contacting them, imagine if the users were bbr'd.

vic102482
Premium
join:2002-04-30
Upper Marlboro, MD
They will shut you down for downloading to much

But not spamming HUNDREDS of thousands of messages across their network...hrmmmm


Kilroy
Premium,MVM
join:2002-11-21
Ann Arbor, MI
·WOW Internet and C..

reply to ronpin
Re: Incentive for compromised users

said by ronpin See Profile:
Wouldn't it be cheaper and more customer friendly to "Innocent" [dumb] customers, who's machines are zombied spam-bots, by offering them some kind of one-time discount if they'll download some anti-virus software?
I say kill their accounts and when they call tell them why. Nothing will get their attention faster than denying them access.

Forget a discount, gouge the heck out of them. Charge them a disconnect and reconnect fee. Charge them to have a tech go to their home and verify their system is clean before it goes back on the network. Only be making the customer responsible will you end the problem.
--
"If you can read this, thank a teacher.... If you are reading it in English, thank a soldier."


Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net

Why not....

Well MSN 9 premium includes McAfee firewall and anti-virus.
If people will not load and maintain their security software then it is going to have to be up to the ISP to do it. I would offer a choice of software but it would be included in the price. I know this is irritating to those of us who maintain their systems but something has to be done.
--
"Remember when hacking a loogy it comes not so much from the lungs but from the soul."


Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

reply to gheezer
Re: MyDoom and it's variants

It's the same story, I believe, with UUNet. Every day I'm
online, I get dozens of firewall hits from UUNet machines
that are infected, though not by MyDoom. In my case, the
infected machines appear to have some variant of MSBlast
on them. And like Comcast, UUNet seems to care little
about the integrity of their network as well. Maybe it's
time to start a virus DNSBL.
--
"Kayura or Badamon, whichever you are, you should know that I will never give up this battle. By the will of the Ancient, I shall succeed!" - Shuten (Anubis) from the Ronin Warriors.

keyboard5684

join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..

reply to natter
Re: They could hire me

I think that is a bad idea. By ISPs blocking port 25 they cannot connect to other servers (like there domain hosting company) to send legitimate email. By doing this others create a work around, you can use a different port. After a while the non-standard port becomes standard. Then ISPs begin blocking other ports.

P2P has the majority of users doing illegal stuff (I know, some of it is legal but most is not). Does this mean ISPs should block those services too?

What about VOIP? Using VOIP services from other companies means a loss in profits for the ISP if they offer VOIP. Block that too?

IRC generates a ton of non-legitimate "chatter".

You get my point. ISPs should not block ports, they should terminate users that break the rules.


natter

join:2000-12-18
Littleton, CO

How do you use non-standard ports for email? Other servers won't look at 28 or something.

People forget it's a residential service and not a business one. If you want to send email, use smtp.comcast.net. Otherwise, block it. I'm sick of putting in cable modem users in my spam list. The few/stupid ruin it for the many. A shame, but life goes on.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

I think it is fantastic...

That the writer of this piece

"Comcast should perhaps pay just one employee to monitor the spam registries such as spamhaus, and act on the listings"

has such a fantastic knowledge of what Comcast is doing. An incredible deduction based on some posts in the Comcast Forum.

Bravo, I applaud you!

Hob
--
"A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson


wheelzoff

join:2001-02-14
Irving, TX
clubs:
reply to keyboard5684
Re: They could hire me

Well, at this point it couldn't hurt to try SOMETHING, because so far it seems Comcast thinks it will just go away on it's own.
--
"The Stars Win The Stanley Cup, The Stars Win The Stanley Cup", Ralph Strangis.


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD

Yes Comcast, it's expensive to run an abuse dept.

. . . and you better start spending some cash NOW.

It is Comcast's responsibility to suspend or terminate abusive subscribers, whose zombied boxes begin spewing thousands of virus laden emails themselves. They set the rules in their AUP/TOS.
quote:
It is the responsibility of all Comcast High-Speed Internet customers and all others who have access to Comcast's network ("customer," "you," or "your"), to comply with this AUP and all Comcast policies. As a Service customer, it is your responsibility to secure your computer equipment so that it is not subject to external threats such as viruses, spam, and other methods of intrusion. Failure to comply with these or any other Comcast policies could result in the suspension or termination of your Service.

~snip~

Note: Comcast reserves the right to immediately terminate the Service and the Subscriber Agreement if you engage in any of the prohibited activities listed in this AUP or if you use the Comcast Equipment or Service in a way which is contrary to any Comcast policies or any of Comcast's suppliers' policies.
»www.comcast.net/terms/use.jsp
When Comcast neglects to clean up these cesspools, they risk having entire netblocks blacklisted due to their failure to police their network. Ultimately, the rest of the subscribers within these blacklisted netblocks pay the price with loss of connectivity. This is happening NOW, with AOL, Earthlink & Mindspring just the most recent who have begun serious blocking of Comcast emails.

In an interview with the Contra Costa Times concerning Comcast's termination of "bandwidth hogs", Comcast spokesman Andrew Johnson said,

quote:
"While it's not our intent to shut off service to our customers, we have an obligation to the majority of our customers that we manage our network."
»www.siliconvalley.com/mld/cctime···0436.htm

Yes, you certainly do, Mr. Johnson . . . and your obligation extends to the rest of the internet who are on the receiving end of your customer's spew.

Why don't I see the abusive spamming zombied machines being shut down at least as much as the "bandwidth hogs"?

I suspect that it's because Comcast chooses to cherry-pick the enforcement of their AUP/TOS based on the bottom line of their P&L statement. Terminating "bandwidth hogs" adds profit to their bottom line, while terminating abusive subscribers would require a substantial initial ramping-up of their abuse department that would reduce profits on two fronts . . . the cost of an effective abuse department and the loss of subscribers once they begin axing the abusers.
--
The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket?


natter

join:2000-12-18
Littleton, CO
reply to wheelzoff
Re: They could hire me

Agreed. They need to get off their butts. They will probably overeact in some way.


Jeremy341
Bye
Premium
join:2000-01-06
localhost

reply to natter
said by natter See Profile:
How do you use non-standard ports for email? Other servers won't look at 28 or something.
Other servers won't, but a hosting company can set their servers so that they accept mail on port 28 from their customers. It's a very simple thing to do, and I'd do it for my customers in a second if anyone needed it.

Plldwnyrpnts

join:2003-04-19
Chicago, IL

reply to natter
said by natter See Profile:
People forget it's a residential service and not a business one. If you want to send email, use smtp.comcast.net. Otherwise, block it. I'm sick of putting in cable modem users in my spam list. The few/stupid ruin it for the many. A shame, but life goes on.

Bullshit! Many people use their internet connections for things other than just surfing web pages and email friends and family. Once ISPs start blocking ports to protect/correct the stoopid (not the cable modem users,) the rest of us lose!

Rules, rules, and yet more rules won't make anything any better. It will make it stoopider!


Mashiki
Balking The Enemy's Plans

join:2002-02-04
Woodstock, ON
reply to newview
Re: Yes Comcast, it's expensive to run an abuse de

I think that pretty much sums it up. I figure about 70% of the spam I get comes from comcast IP's now. The rest are from SWbell, and ATTBI, and other's through bounced relays in China and Brazil.

Freezone

join:2000-09-29
Southfield, MI

reply to natter
Re: They could hire me

They will lose a % of customers that need to send mail via there jobs e-mail server.

What they need to do is stop selling modems, but sale routers with these ports filtered and have directions on how to unblock.

Any user smart enough to unblock a router should be reasonably responsible.
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